Frequently asked questions
Middle East Supply Impact
FAQ000281024
13 March 2026
Q&A
Q1: Is Schneider Electric’s supply chain impacted by the situation in the Middle East?
Our absolute priority is the safety of all our employees, customers, and partners. Our business continuity protocols are in place and we are taking all necessary measures in line with the recommendations of local and international authorities. At this time, we do not anticipate short-term supply risk. We are also working with our teams and customers to support business continuity across the region.
Q2: Will my order be delayed?
Given the dynamic situation, logistics conditions are evolving. For any delivery-related questions, Customer Care will review your order in real time to provide the most precise and up to date information based on current routing and transport conditions.
Q3: What is Schneider Electric doing to ensure business continuity?
Schneider Electric has robust business continuity plans that cover a wide range of scenarios. Our global supply chain network gives us the flexibility to adapt quickly should conditions change. Our teams across logistics, supply chain, and operations are coordinating closely to ensure continuity and reliability. Out of respect for security protocols, we do not comment on specific measures in place.
Q4: Will you notify customers if something changes?
Yes. If there are any relevant updates or anticipated impacts, we will proactively reach out to affected customers. We are committed to timely, transparent communication as the situation evolves.
Q5: Should customers take any action now?
No action is required at this time. If you have questions about a specific project or order, please contact Customer Care or your Schneider Electric representative. Thank you for your continued trust — we’re here to support you, and we value our long-standing partnership.