Explore our C-Bus FAQ page for support and troubleshooting information covering C-Bus Commission software, Controllers, Dimmers & Relays, eDLT, and DALI-2. The most frequently asked questions are featured below, and the search function can help you find answers to additional queries (suggested search terms include: cbus commission, edlt, 5500nac2, 5500ac2, dali).
C-Bus Commission
If I make a project change in C-Bus Commission, does that change reflect in C-Bus Toolkit?
Hide ShowChanges can be reflected if the project in C-Bus Toolkit is refreshed by clicking Projects in the menu bar, followed by Refresh
How do I refresh a project in C-Bus Commission?
Hide ShowThe Workspace of a project can be refreshed by clicking on another node, and then back on the node you were previously working on
Where can I find the latest version of C-Bus Commission?
Hide ShowUse the provided link to find and/or download the latest version of SpaceLogic C-bus Commission:
Where are the exported xml files from SpaceLogic C-Bus Commission (SLCC) stored?
Hide ShowThe exported xml files are stored in Documents
Documents\C-Bus Commission\Exported Projects
C-Bus Controller
How is the C-Bus Controller Powered?
Hide ShowThe C-Bus Controllers can be temporarily powered using a USB-A to USB-B cable via the USB-B port on the front of the controller; however, this only provides limited functionality.
For full functionality the C-Bus Controllers require 24VDC
What is the default IP Address of the C-Bus Controller's USB-B Port?
Hide ShowWhen connected using a USB-A to USB-B cable, you can access the controller's internal web server by:
1. Open a supported browser
2. Entering in the IP Address: 192.168.254.10 (default - does not change)
How do I connect Modbus devices to my C-Bus Controller?
Hide ShowThe C-Bus Controller supports Modbus RS485 and Modbus TCP/IP connections; however, you need to verify that the communication parameters such as Parity & Modbus Address are set correctly
Where can I find the latest firmware for my C-Bus Controller?
Hide ShowUse the provided link and select the appropriate firmware for your C-Bus Controller (5500NAC2 or 5500AC2):
Dimmers & Relays
How to enable the C-Bus Clock or Power Supply of the Digital Dimmers?
Hide ShowFor any Voltage Free Relay, the C-Bus Clock can be enabled or disabled via the front panel, by pressing and holding down the top left channel button, and short pressing the top channel button second in from the right.
For any Voltage Free Relay, the C-Bus Power Supply can enabled or disabled via the front panel, by pressing and holding down the top left channel button, and short pressing the top right channel button.
Note: By default both the C-Bus Clock and C-Bus Supply are disabled.
How to enable the C-Bus Clock or Power Supply of the Digital Dimmers?
Hide ShowFor any Digital Dimmer, the C-Bus Clock can be enabled or disabled via the front panel, by pressing and holding down the top left channel button, and short pressing the top channel button second in from the right.
For any Digital Dimmer, the C-Bus Power Supply can enabled or disabled via the front panel, by pressing and holding down the top left channel button, and short pressing the top right channel button.
Note: By default both the C-Bus Clock and C-Bus Supply are disabled.
eDLT
Can I program the properties of an eDLT using C-Bus Commission?
Hide ShowSpaceLogic C-Bus Commission v2.15.0 or higher supports the capability to program eDLT's with the following characteristic:
Hardware: v3.0
Firmware: v2.X
How can I update the firmware of an eDLT to v2.X?
Hide ShowA firmware upgrade of an eDLT to v2.X can only be done in C-Bus Commission; however, the eDLT must support hardware v3.0.
Some key points to remember when performing a firmware upgrade using C-Bus Commission:
• In C-Bus Toolkit, you can only upgrade an eDLT’s firmware up to v1.8
• Once you upgrade the firmware to v2.X, you cannot revert to an earlier version
• A firmware upgrade to v2.X will factory reset the unit; the device will need to be re-programmed
C-Bus & DALI-2
What is the purpose of the Read DALI Gateway scan?
Hide ShowA Read DALI Gateway scan helps to rebuild a project from a live/existing & operational C-Bus DALI-2 Gateway that has been previously configured.
The scan retrieves the information stored on the live gateway, including its own programming and programming all connected DALI Devices.
What different scans can be performed on the DALI Line in C-Bus Commission?
Hide ShowAs of C-Bus Commission v2.15.0, the available scans for a DALI are:
1. DALI Scan
2. DALI Device Type Scan
3. Read DALI Gateway
4. Discover Faults
Note: A Scan can also be done by pressing the INSTALL button of each line on the front of the unit