Frequently Asked Questions
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What are the dimensions for the VW3G48101, remote keypad for the ATS48?
Issue:
ATS48 remote keypad dimensions.
Product Line:
Altistart 48
Environment:
All
Cause:
N/A
Resolution:
Remote keypad part# VW3G48101
Width = 2 5/8 inches
Height = 4 1/4 inches
Depth = 5/8 inches
This includes a clear membrane cover and a trim bezel.
What are the dimensions of the ATS22D17 compared to the ATS22D47?
The dimension of ATS22D17 to ATS22D47 are identical
What are the minimum required clearances for the ATS48 unit for enclosure mounting?
Issue:
Minimum clearances required on the ATS48 soft starters?
Product line:
Altistart 48, ATS48
Environment:
all
Cause:
Mounting inside an enclosure
Resolution:
There is a minimum of 4 inches (100 mm) on the top and bottom of the softstart. A minimum clearance of 2 inches (50mm) on each sides.
The enclosure must also allow for proper ventilation to maintain a temperature of 40C (104F) and required wire bending space.
Can the operating time be reset to zero on the Altistart ATS48?
Issue:
Needs to reset the operating time to zero on the ATS48.
Product line:
Altistart 48, softstart
Environment:
all
Cause:
Reset operating time
Resolution:
Yes. Can go into the dRc menu and in the rPr parameter: The options available here are:
- no: function inactive
- APH: kWh reset to zero
- trE: operating time reset to zero
The reset command must be confirmed with ENT. APH and trE take effect immediately.
The parameter then automatically returns to no.
Does the ATS48 unit provide separate power terminals to connect cables that feed the line side of the shorting contactor?
Issue:
Does the ATS48 unit provide separate power terminals to connect cables that feed the line side of the shorting contactor?
Product Line:
Altistart 48
Environment:
All models and serial numbers
Cause:
All ATS48 Soft Starts
Resolution:
No. None of the ATS48 units have separate terminals for the line side of the shorting contactor. The ATS48 L1, L2, L3 terminals are for incoming line connections. This may require that separate terminal blocks be used to connect the line side of the shorting (bypass) contactor.
Note: There are contactor load terminals provided for A2, B2, C2.
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