Wiser Hub
To get you started we need to understand if you are using your Wiser system with a Hub or without a Hub. A Wiser Hub allows you to access your Wiser Smart Home System from almost anywhere you have internet access through the Wiser by SE app.
Without a Wiser Hub you can still connect to selected smart devices through Bluetooth (point-to-point pairing) and the Wiser by SE app when you are within range. It's easy to add a Wiser Hub to your home if you would like more access and control options, simply talk with your Wiser approved installer.