Clipsal Wiser Micro Module Smart Switch 10 AX, 240 V, Grey

Clipsal Wiser Micro Module Smart Switch 10 AX, 240 V, Grey

Item Number: CLP5011WSZ

The Wiser Micro Module Smart Switch combines smart switch functionality with bell press push-button switches. It transforms a conventional push-button switch into a connected device you can control from the switch or through the Wiser by SE app or voice command. With voltage free relay contacts it is suitable for a wide range of applications.

Datasheet

Specifications

Design

Product brand

Clipsal

Range

Iconic

Product or component type

connected switch

Colour tint

grey

Surface finish

matt

Physical

Device presentation

module

Load type

dimmable LED lighting driver: 10 A|LED lighting driver (non-dimmable): 10 A|electronic transformer: 10 A|medium voltage halogen lamp: 10 A|linear fluorescent ballast: 10 A|inductive: 6 A (cos phi =0.6 )|resistive: 15 A|motor: 10 A

[ue] rated operational voltage

220...240 V AC 50 Hz

Protection type

over temperature protection|thermal protection

Control type

push-button|by mobile application

Communication network type

wireless (2.4-2.4 GHz), 2.5 mW at < 50 m

Wiring configuration

3-wire

Mounting support

wall|installation box

Type of installation

indoor installation

Relative humidity

5...90 % non-condensing

Standards

AS/NZS 60669.2.1 safety|AS/NZS 60669.2.1 EMC|AS/NZS 4268 radio

Reach regulation

Reference contains Substances of Very High Concern above the threshold

Eu rohs directive

Compliant with Exemptions

China rohs regulation

Product out of China RoHS scope. Substance declaration for your information

Environmental disclosure

ENVPEP1706003EN

Circularity profile

ENVEOLI1706003EN

Material

Material

plastic

Others

Package 1 bare product quantity

1

Concentrator compatibility

Wiser hub generation 1

Mobile app name

Wiser by SE

Technology type

electronic

Software name

Wiser App

Technology type

Zigbee

Main colour tint

grey

Unit type of package 1

PCE

Number of units in package 1

1

Package 1 height

5.2 cm

Package 1 width

7.5 cm

Package 1 length

7.5 cm

Package 1 weight

62.0 g

Unit type of package 2

S02

Number of units in package 2

40

Package 2 height

15.0 cm

Package 2 width

30.0 cm

Package 2 length

40.0 cm

Package 2 weight

2.96 kg

Unit type of package 3

P06

Number of units in package 3

640

Package 3 height

75.0 cm

Package 3 width

60.0 cm

Package 3 length

80.0 cm

Package 3 weight

62.36 kg
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Frequently Asked Questions

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I want to put in two-way switching but can’t run the cables between the mechanisms. Can I achieve wireless two-way switching with Wiser Zigbee?

This can be done with our 2AX, 10AX or Micro Module Switch along with the Hub. At one end you will need an Active, Neutral and Load wiring. At the other end you will need Active and Neutral only. You can then create Automations to achieve the 2-way.
You need to create two automations for a 2-way:
 
  1. when switch A and switch B are ON, turn switch A and switch B ON
  2. when switch A and switch B are OFF, turn switch A and switch B OFF


This can be expanded to 3-way, 4-way etc by simply adding the other switches into the respective ON and OFF automations.


2 way ON Automation2 way OFF Automation

Where can I find the files and how to update the firmware on my Zigbee Wiser devices when I don’t have the Wiser Hub?

Firmware for the Wiser devices is updated via the Wiser by SE app and is done via the mode of connection. If your device is connected in Bluetooth in Wiser by SE, you will have access to Bluetooth firmware updates and if your Wiser device is connected in Zigbee via the Wiser Hub to Wiser by SE, you will have access to Zigbee firmware updates.
Without the Wiser Hub you will be unable to connect Wiser devices via Zigbee in Wiser by SE and therefore will be unable to update your devices. 
We do not offer any other methods for updating firmware on the devices.
 

What is the Standby Power of my Wiser devices?

Wiser Micro Module Switch - CLP5011WSZ/PDL5011WSZ - 0.4 W
Wiser Micro Module Dimmer - CLP5010WDZ/PDL5010WDZ - 0.4 W
Wiser Micro Module Blind - CLP5015WBZ/PDL5015WBZ - 0.4 W
Wiser Hub - CLP501902/PDL501902 - 0.2 W 
Bluetooth 2AX - 41E2PBSWM-VW/PDL356PB2MBTW-VW - 0.25 W
Bluetooth 10AX - 41E10PBSWM-VW/PDL356PB10MBTW-VW - 0.20 W
Bluetooth Dimmer - 41EPBDWCLM-VW/PDL354PBDMBTW-VW - 0.50 W
Bluetooth Socket - 3025CSG/PDL395CSG - 0.30 W
ZigBee 2AX - 41E2PBSWMZ-VW/PDL356PB2MBTZ-VW - 0.25 W
ZigBee 10AX - 41E10PBSWMZ-VW/PDL356PB10MBTZ-VW - 0.20 W
ZigBee Dimmer - 41EPBDWCLMZ-VW/PDL354PBDMBTZ-VW - 0.50 W
ZigBee Socket - 3025CSGZ/PDL395CSGZ - 0.30 W

My Wiser switches are not responding to being pressed or control via Wiser by SE, what can I do to troubleshoot the issue?

Begin by taking note of the product/s that are not responding and are they doing anything else different from normal operation? For example, is the backlight flashing in a sequence, does the product respond to three presses and shows the pairing led colouring and what colours are seen. If what is suggested below does not resolve the switches not responding these details can assist the Tech Support team in diagnosing what is occurring.

Once this has been taken note of begin by power cycling your Wiser Hub. This can be done by removing the micro-USB where it connects to the Hub or by turning off the power outlet that supplies power to the Hub. Leave it off for 10 – 15 seconds and then reconnect the Wiser Hub and wait until it completes its reboot procedure at the end of which only 2 LED indicators should be visible on the Wiser Hub. With LEDs at top of Hub - if connected with Ethernet cable (Right and Left Led will turn ON). If connect via WiFi (Middle and Right Led will turn ON)

If this fails to resolve the issue the product failing to respond may need to be power cycled itself. If confidant and able, access the switchboard that has the RCBO’s or Circuit breakers that supply power to the products. Turn the applicable supply off for 10 – 15 seconds and then turn this supply back on.

Note: If uncertain contact your installing electrician for the Wiser system who may advise what is supplying power to the Wiser products. If fuses are installed in your switchboard it is recommended to have your electrician remove the fuse and then re-fit after 10 – 15 seconds. Fuses can be extremely dangerous if not correctly handled by a qualified electrician.

If the switches are still unresponsive contact Tech Support via phone – Australia: 13 73 28 (13 SEAU) New Zealand 0800 652 999, email - techsupport.pz@se.com or via online chat through a link on our support page https://www.clipsal.com/clipsal-support/contact-us or https://www.pdl.co.nz/support
 

I have made name changes to my Wiser devices in Wiser by SE how can I get these changes to work with Google voice control?

When setting up Google home and voice control make sure that any changes that are made to devices in Wiser by SE in the naming of mechs or adding/removing items are done on the device that the speaker is linked within google home. Making sure to refresh the Google Home App after the changes are made in Wiser by SE.

The changes will not be recognized If they are done on a device that is not the creator of the Home within the Google Home App that is linked with the voice control speaker. This can be solved by having the creator refresh his Google Home.
Note: Only one Wiser by SE account should be linked with Google home per household. This person should then create the home within Google Home and add members to this home. If more than one Wiser by SE account in the same home is linked to Google Home this can create ‘doubles’ of the Wiser devices within the Google Home App.
 

How do I swap my Wiser connected switch and dimmer devices from BLE to Zigbee?

To swap from Bluetooth to Zigbee you will need to short press the mechanism 12 times - and allow time for the device to swap modes, this will take roughly 40 seconds. Initially when swapped to Zigbee mode the LED indicator on the mechanism will flash amber indicating it is in pairing mode. If not paired to after roughly 50 seconds this will become solid amber. This amber indicator will remain on until paired with a Hub, the mechanism will function as normal while this indicator is on.

NOTE: Before swapping from Bluetooth/BLE to Zigbee it is strongly recommended that a factory reset be performed on the mechanism before initiating the change.
 

Is there a Wiser product/device I can use to control my roller door?

If your roller door can have a wired switch installed to operate it, you can use the Micro Module Switch CLP5011WSZ. It requires an active and neutral to operate but has dry contact that can be used in conjunction with wiring from the roller door. Once installed a 1 second timer will have to be implemented by programming a simple Automation in Wiser by SE to create a ‘pulse’ connection similar to how a bell press or momentary switch would operate.
It also requires that all wiring be 240V cabling, installed with proper electrical workmanship by a licensed electrician. Ensuring all terminations, cables and the CLP5011WSZ are restrained and supported correctly.
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