Standard Series Mounting Block 1 Gang, 103x49x25mm | White Electric

Firmware and Bootloader files come with the Remote Connect installation package. 
Please download the latest RemoteConnect for the SCADAPack x70
 
Under My Network, right-click on SCADAPack x70 Controller Settings -DeviceDTM and select Additional Functions > Update Device Firmware or Bootloader. 



Select Update Device System firmware and click next



Select the latest firmware version for the list and click next. The process starts and it takes a while to complete. 



The firmware file has a .biz file extension. By default, the firmware file is stored in one of the following directories:
64-bit systems: C:\Program Files (x86)\Schneider Electric\RemoteConnect\Firmware\SCADAPack XXX
32-bit systems: C:\Program Files\Schneider Electric\RemoteConnect\Firmware\SCADAPack XXX

To read about updating the firmware and bootloader instructions refer to the Maintenace section of User Manual

Issue:
Need communications module for Masterpact NW circuit breaker

Product Line:
Air Circuit Breakers

Resolution:
S47405 for fixed mount breakers, S48384 for drawout breakers.

Issue:
Checking on the DC current contact ratings for the CAD50, CAD32, CAD503,  CAD323,  CAD506, and  CAD326 relay.

Product Line:
CAD Industrial Relays

Environment:
Relays and Timers

Resolution:
Inductive:
125V DC - 0.55 Amps make and break, 2.5 Amps cont.
250V DC - 0.27 Amps make and break, 2.5 amps cont.
600V DC - 0.10 Amps make and break, 2.5 Amps cont.

Issue:
Applying BCM programmed for 2 wire modbus to a 4 wire modbus system

Product Line:
Powerpact P/R and Masterpact NT/NW breakers with modbus communications

Resolution:

1. With a newer Micrologic P or H trip unit, you may reprogram the BCM module to 4w.  This requires Micrologic trip unit firmware version 2010AK or newer.
2. If the trip unit does not have this option or if it is an A trip unit, you may use a 2w to 4w converter, like CNV-100. See the attached instruction bulletin for more details.
3. Schneider sales offices can also order a BCM programmed for 4w Modbus. Order the module number, 33106, in Q2C with a note that you want it programmed for 4w Modbus.
   BCM 33106 profile is available only on Q2C Tool. Contact regional field offices to support order submission for customers who are unable to access Q2C.

Issue:
InF fault causes on the ATS48 softstarter.

Product line:  
Altistart 48, ATS48

Environment:  
All models, all serial number

Cause:
InF displayed on the unit. 

Resolution:
InF is an Internal fault. Try disconnecting the Control Voltage from CL1,CL2 terminals to see if the fault will reset.
This fault appears if the control board cannot determine the soft starts power rating from the information stored in the EEPROM memory chip on the power board. 

Possible causes are:
- Loose ribbon cable connection on the Power board or the Control Board.  Try remove the control board, check the plugs and pins. Reseat the control board back in place.
   A few cases were observed in the field where the ribbon connector got loose due to vibration and caused this InF fault. The ribbon cable has to be reseated to fix the problem.

- The 24VDC is saturated.  Remove all connections to +24 terminal and then measure the voltage.

- SCR is shorted. Check Resistance across each SCR.

- If another ATS48 unit is available, try swapping control boards to confirm if the issue stays with the board or the soft start. 

- Power rating not recognized.  Replace the Power board and/or Control board.

Issue:
Safety category listing of CAD TeSys relays

Product Line:
Relays

Environment:
TeSys D Relays

Resolution:
​The Tesys CAD32** and the CAD50** relays and top mounted adder decks have positively guided or linked contacts.  Therefore the contacts meet IEC EN60947-5-1 and are approved to use in safety systems through category 4.

Product Line:
Circuit Breakers

Resolution:
S47944 Masterpact NW racking handle
S47098 Masterpact NT racking handle

Issue:
Can Multi-9 C60 breakers be continuously loaded to 100% of their rating?

Product Line:
Multi 9 C60 MCB's

Resolution:
UL 489 Listed Multi 9 C60 circuit breakers may be loaded to no more than 80% if used with continuous loads.
UL 1077 recognized supplementary protectors may be operated at 100% of their rating.
IEC 60947-2 C60 breakers may be operated at 100% of their rating.

Issue:
Wondering if the Altistart Soft Starts are SEMIF47 Compliant?

Product Line:
Altistart

Environment:
All

Cause:
SEMIF47 compliant

Resolution:
The Altistart soft starts are not SEMIF47 Compliant, as they do not have enough stored capacity to ride through a power dip or sag.
 

Summary 

The SP333E was developed in 2013 as a special RTU model targeting the WWW industry. It is similar to the widely used SP334E. With the introduction of the SCADAPack 470 & 474, it is expected that the the SP333E will no longer be sold after 30th June 2021, since the new SP47x RTUs are more cost effective and are the latest series of RTUs. There are two simple and clear migration paths from the SP333E.

Note that all other SCADAPack 3xx models (such as the SP334E, SP357E, etc.) will continue to be commercially available for a period of at least 2 more years (as of March 2021).
 

Product(s) concerned

SCADAPack SP333E, all part numbers starting with and covered by TBUP333-Exxx-xxxxx
 

Solution

Substitution and Upgrade / Migration Paths for replacing the SP333E:

A.   Short-to-medium-term approach (Least Disruptive to the user):
Users can continue with the SCADAPack E-Series platform by simply substituting SP334E in place of SP333E. The SP333E is a subset of the SP334E and shares the same mechanical and electrical connections footprint. This makes substitution ultra-easy as this approach does not require any change to the existing SP333E Configuration files. The Schneider Electric R&D team have incorporated this modification to minimise any short-term inconvenience to present users of the SP333E; see details below:

To ensure continued, E-Configurator v8.18.1 adds a feature that allows the SCADAPack 334E to directly accept a configuration built for a SCADAPack 333E Smart RTU. This feature allows the SCADAPack 334E to be used as a drop-in replacement for the SP333E without the need to update and maintain new RTU configuration files or IEC 61131-3 logic (WorkBench6). 

As mentioned earlier, from a hardware product perspective, the SP334E will continue to be commercially available  for a period of at least 2 more years. 

Examples of direct drop-in substitutions:
TBUP333-Ex5x-ABx0S  (Existing 333E Part Number)    >     Continue on E-Series platform    >    TBUP334-Ex5x-ABx0S (Substitute 334E Part Number)


B.    Medium-to-longer-term term approach (Most Beneficial to the user):
Users can upgrade to the recently released SP474 SCADAPack device which is based on the proven and highly beneficial RemoteConnect Software platform.

The SP474 shares the same mechanical and electrical connections footprint as the SP333E, but additionally provides many more IOs, Serial Comms & Ethernet ports in the same package; and this is being offered at a considerably lower price point. This upgrade makes technical and economic sense  - a low-hanging fruit. 

Programs developed in WorkBench / IsaGraf for the logic execution on the SP333E will need to be rewritten using the Modicon Control Expert (UnityPro) Logic, which is an intrinsic part of the RemoteConnect Software. This RemoteConnect Software is a single integrated tool that is used for both Configuration and Logic Programming of the SCADAPack 474 RTU and is available to users at no cost.

This option is definitely the recommended path as it provides major benefits with minimal disruption. This platform is being developed further and going forward, users can readily expect the following benefits with this upgrade:

• Enhanced Cybersecurity suite of features
• Remotely program 3rd party devices connected to the SP474 through the DTM library
• Enjoy peace of mind with a 15-year lifespan followed by a 7 year support period
• Compelling features planned for release in late 2021 include modular IOs, Hot Standby RTU Redundancy, Web browsing,  and more...!

Examples of upgrade / migration part numbers for the SP474:
TBUP333-Ex5x-ABx0S (Existing 333E Part Number)      >       Upgrade to RemoteConnect x70 platform (free of charge)        > TBUP474-UC50-BB00S  (Substitute 474 Part Number)

See diagram below to assist further with SP333E to SP474 footprint and connections matching:

A 60 Hz rated transformer can only be used on a 60 Hz system (with certain exceptions -- read further.) Whereas a 50 or 50/60 Hz rated transformer can be used on either a 50 or a 60 Hz rated system.
Exception: If the energizing voltage does not exceed 83% of the transformers nominal voltage, the transformer can be used. Remember that transformers are simple ratio devices and the output will also be lower. Another important factor to remember is that the transformer`s capacity will also have to be derated at the same ratio of the applied voltage divided by the nominal voltage.

Example: An EXN30T3H, 30kVA 480 delta to 208Y/120 transformer 60 Hz, can be utilized on a 50 Hz system as long as the applied voltage does not exceed 50/60 or 5/6 of the nominal 480, or rather 400 volts. With 400 volts 50 Hz applied, the output voltage will be 400/480 * 208 = 173 volts line-to-line, and 100 volts line-to-neutral, or 173Y/100 50 Hz. As well, the capacity or kVA of the transformer will be 400/480 * 30 = 25kVA. Transformers cannot change frequency, thus frequency in = frequency out. 


  

Issue:
VA consumption of CL1, CL2 control power on an ATS48

Product Line:
Altistart 48, ATS48

Environment:
All models, All serial numbers.

Cause:
Need to know the power consumption.

Resolution:
ATS48D17Y and ATS48D22Y require 25 Watts.
ATS48D32Y, ATS48D38Y, ATS48D47Y, ATS48D62Y, ATS48D75Y, ATS48D88Y, ATS48C11Y, ATS48C14Y, and ATS48C17Y require 30 Watts.
ATS48C21Y, ATS48C25Y, and ATS48C32Y require 50 Watts
ATS48C41Y, ATS48C48Y, ATS48C59Y, ATS48C66Y, ATS48C79Y, ATS48M10Y and ATS48M12Y require 80 Watts.

Data from Table 31 (page 83) of document S1A37491: Altistart 48 Y-Range Soft Start Controllers Instruction Bulletin

Issue:
What is the part number of the Masterpact NT padlock attachment and padlockable Open/Close push button cover?

Product Line:
Masterpact NT breakers

Resolution:
There are 2 options available to use a padlock to lock a Masterpact NT breaker in the Open/Off position. They are padlock attachment S47514 and padlockable Open/Close push button cover S33897.

Product standard BS EN 60947-1 defines the ratio n between the peak value and the rms value of the short-circuit current (table 16 on page 106). The rms value must be taken into account for the thermal effect, and the peak value must be taken into account for the electrodynamic effect. The value of n is:

1.41 for I <= 1500.
1.42 for 1500 < I <= 3000.
1.47 for 3000 < I <= 4500.
1.53 for 4500 < I <= 6000.
1.7 for 6000 < I <= 10,000.
2.0 for 10,000 < I <= 20,000.
2.1 for 20,000 < I <= 50,000.
2.2 for 50,000 <; I.

For information: In the circuit breaker standard BS EN 60947-2, these values (Icu/Icm) are given in table 2 on page 19.

Issue:
ATS48 with 'U' suffix

Product Line:
Altistart 48

Environment:
All models.

Cause:
Customer has ATS48 part number with a 'U' at the end of it

Resolution:
To order in the US with English only literature, the part number was changed for a short period of time to include the U suffix. 
There is no difference in products ordered with U and without U suffix. Customers will get the same product.
The suffix U is no longer used to order this part number. 

(i.e. ATS48D17YU is the same Soft Starter as ATS48D17Y).

Issue:
Is it ok to use circuit breakers other than those published in the Quick start guide S1A14738 in order to achieve the same short circuit current ratings?

Product Line:
ATS22

Environment:
All models and serial numbers of ATS22

Cause:
None

Resolution:
Only those circuit breakers published in document S1A14738 Quick start guide - Altistart 22 ANNEX for UL 508 market can be used to achieve the short circuit current ratings listed.

Issue:
Differences between an ATS22..S6U and  ATS22..S6 soft start models.

Product Line:
Altistart 22 ATS22

Environment:
All models, All series

Cause: 
Altistart has difference voltage suffix S6U and S6.  

Resolution:
The ATS22..S6 model requires 220vac control power and has 24vdc logic inputs.





The ATS22..S6U model requires 110vac control power and has 110vac logic inputs.

Yes a line isolation contactor or shunt trip circuit breaker is needed with Schneider Electric ATS48 Soft Starters.
Since the solid-state switches may be incapable of completely blocking the motor power should a fault occur, auxiliary isolation on the line side of the controller is required. Use either a circuit breaker equipped with a shunt trip coil or an electromagnetic contactor. Connect the isolation device to the fault relay of the controller so that it opens the controller power circuit in the event of a controller fault. The isolation device must be capable of interrupting motor locked rotor current.

See link for further product information:https://www.se.com/au/en/product-range/689-altistart-48/

Product Line:
Circuit Breakers

Resolution:
The part number for a SDE2 is S48475 for drawout or S48200 for fixed.


 

Inquiry:
For Masterpact Aux. switches, please explain what is meant by ``Standard 10mA/24V minimum load `` and ``Low Level   1mA/4V minimum load``
What are the ratings of the Masterpact NW standard and low-level auxiliary contacts?

Product Line:
Masterpact NW

Resolution:
This means that the standard switch will not reliably operate at less than 24V and 10mA, and the Low Level switch will not operate reliably at less than 1mA and 4V.
The maximum current at specific voltages is specified in the table below.



 

Issue:
Installation and User Guides for Wiser Home Managment System Thermostats
EER56000,  EER56100,  EER58000

Product Line:
Wiser Home Management System

Environment:
Residential Single Family Home

Cause:
Solutions to many common questions can be found in the documentation.

Resolution:
User Guides and Installation Bulletins are attached.