Standard Series Automatic Twin Socket Outlet 250VAC, 10A, 1 Pole | Black

Issue:
Connecting SoMove to the VFD using the Ethernet network connection.
 

Product Line:
ATV61 
ATV71 
ATV630
ATV930
ATV320
ATV340
ATV32

Environment:
Ethernet IP or Profinet option installed.
VW3A3316, VW3A3320, VW3A3627 VW3A3720

Cause:
Drive is not detected when attempting to connect.

Resolution:
See attachment for screenshots showing SoMove V2.9.4

STEP 1
Turn OFF your computers firewall before starting so you will have access to your Ethernet port. 


STEP 2
Edit Connection on your computers ethernet port and setup IP address in the Altivar Drive using an HMI.
Computer or PC setup:
Example setting up your PCs IP address.
Search Ethernet settings
-Change adapter options
- Choose the Ethernet port you want to use.
-Choose Properties
-Make sure IPV4 and IPV6 are both checked. 
-Double click on the IPV4 settings
-Select "Use the following IP address" and now enter in an IP address for your PCs ethernet port. 
Note this IP address needs to match your Drives IP address up to the last octet. 
Drives IP address= 10.172.86.1 (for the Drive) and your PC's IP address = 10.172.86.10 (your computer)
Subnet address= 255.255.255.0
-Choose ok


Drive Setup
Example set your Drives IP address using the remote HMI under the Ethernet settings in the programming. 
Type=Fixed
IP address= 10.172.86.1 (for the Drive) 
Subnet address= 255.255.255.0
-Power cycle your Drive after changing the IP address 


STEP 3 
Open up Somove 2.9.4 or newer and setup your "edit connection/scan" settings.
-Click on  "edit connection/scan"
-Choose Modbus TCP double click
-Choose the advanced settings (small gear wheel icon).
-Choose More
-Choose Scan tab
-Now type in your Drives IP address example 10.172.86.1  
-Choose Single Scan and enter 1 
-Apply and OK
-Ok again 


STEP 4 
-Now Scan for the Device to see if your PC finds the Drive. 
-double click on the picture of the drive to connect and load from the device.



NOTE: If your Drives ATV630 or ATV930 Firmware is version V3.3IE or above it will now include cyber security features and you will have to enter a password before connecting to the drive other Ethernet or Profinet. You can find this unique password on your HMI under the Communications menu, Embedded Ethernet configuration, and find SECE.  SECE select OK on the HMI and then select WDPE and press ok.  Your will now see your unique password example "iY^Nm9cV"
This password is temporary and will need to be changed and remembered.

The USERNAME: ADMIN (all caps)
The Password: iY^Nm9cV (for this example only) 







Please read and understand before checking OK. 



Somove is loading settings from the Drive to your Somove on your PC. 




Your are now connected to the Drive when the bar across the top turn's orange. 




Please be aware that you will be required to enter a password when you connect via Ethernet or Profinet if your Process Drive is version V3.3IE or higher so if you live in an area or work for a company that does not require or mandate having a password for Ethernet or Profinet for cyber security you can disable the feature if desired.  Otherwise leave the feature active which can offer the best cyber security. 




Done.  

NOTE:  

This example should work using. 
-Ethernet TCP
-Ethernet IP
-Profinet

 

Both wiser have the same part number(5200WHC2) but different Device type

Old Wiser2 
Wiser 2 with WiFi – wiser2firmware_1_32_102.img

Current C-Bus Home Controller (SLHC)
Wiser 2 without WiFi – SLHomeControllerFirmware_2_00_67.img

Firmware update is done via PICED but Alternatively, you can use the option Wiser Manual Update under the Settings from the Web Client and then choose one of the above files for the upgrade.

Problem : The drive intermittently goes into NST when STO is configured ‘L3PW’. Once L3PW is put back to ‘NO’ then drive work as per normal.

If NST occurs only when STO and LI3 are used together as STO input, and not when STO is standalone, refer to the points below, 

1. The random NST is not linked to STO/DI3 but caused by EMC perturbation on the 24V supplied STO and or DI3 (if external 24V is used for STO/DI3), or P24 is not completely tighten to STO /DI3 inputs.

For example, if  STO input is connected to external 24V, and this 24V fails ( for EMC reason, or 24V supplied to lot of device). 
If it fails for a time of 100µs for example,  and then external 24V come back to normal level, you will not see STO state on drive but NST , because LI1 is still enabled (even if TCT=Level).
On this case you can have a random NST or SAFF. The hardware time detection of STO state by STO input is 20µs.

- You should check by oscilliscope the signal (STO and or DI3 signal).
- See more information for ATV320 on pdf attached.

2. If used a device with OSSD which is not compatible with STO.



The solution with ATV320 is to use OSSD feature not wired to STO but with LI3+LI4 or LI5+LI6  (STO and L3PW are not compatible): 



Then set LIrt parameter : 



Current used by the STO input is around 20mA. Check the equipment connected to STO & DI3, that provide enough current to both inputs.
Test to supply STO & DI3 with internal 24Vdc of ATV320. If there is no issue with internal 24V of ATV320 , this can confirm the hypothesis of limited 24V in safety device.
The external 24V supply or safety output must be stable voltage and the most important, the cable used for STO & DI3 " MUST BE SHIELD".




 

Somove safety password can be reset by code 1581.

1581 is not the general password to enter in the safety configuration. But a password to allow reset of safety password.
If you enter 1581 from the configure button you will have error message and that is normal.



To use the 1581 password you need to use the reset password button.



Enter here the 1581 and validate the safety password erasing.



Now you can go on "configure" button and it will ask you a new password to open the safety configuration.




 

A suitable alternative is CE200 ceiling mounted exhaust fan. It has a cut-out of 240mm Ø.

The fan comes with a plug and lead for quick and easy installation and the slimline, low-profile and flyproof grille can be easily clipped-off for cleaning.
They are supplied with ball-bearing motor & has a fan diameter of 200mm.

Refer to the attached datasheet for more information.

In the new Firmware Wiser 2 will only be able to connect remotely using SSL/HTTPS (Port 443 or the External Port that is defined in PICED)  

This means HTTP or Port 80 will now longer allow you to login remotely

Whenever you change the remote connection setting, it will force a reboot of the Wiser 2

              Wiser 2 with WiFi – wiser2firmware_1_33_1.img, Wiser 2 without WiFi – SLHomeControllerFirmware_2_01_1.img

New Password Rules for Wiser 2
 

• Passwords must be at least 8 characters and not more than 64 characters in length.
• Passwords must contain 1 upper case and 1 lower case.
• Passwords must contain 1 number or 1 special character.
• Passwords must not contain spaces at the beginning or end.
• Passwords must not contain usernames in them.
• Passwords must not be the same as existing passwords.
  • Added one more point for mobile and web clients (not applicable for PICED).

SSL Certificates (TLS)

1. Uploading Signed Certificate (purchased from DigiCert, GeoTrust, RapidSSL, ZeroSSL)
2. Let's Encrypt (Must have a DNS for their domain)
3. Self-Sign Certificate

Unfortunately, to be able to disable the remote connection for Projector Control Wiser 2 only supports class C network.

A class C network would have a subnet mask of 255.255. 255.0, which means that 24 bits are used for the network. In CIDR notation, this is designated by a /24 following the IP address

 

Question:
How to connect an ATV320 to a HMI to save the parameters of the drive
 
Product String Reference:

1. Top Level > Product Category > Industry > Industry Control & Drives > Variable Speed Drives > Altivar 320.
2. Top Level > PR_Product_OPS_Structure > Variable Speed Drives and Soft Starters > Low Voltage AC Machines Drives > Altivar Machine ATV320

 
Objective:
The objective of this video is to provide guidance of how to connect an ATV320 drive to HMI device.


 
Product Line:
IDSDS – Speed Drives Systems.
 
Environment:
N/A
 
Resolution:

1. Connect the RJ45 adaptor to the ethernet cable running to the drive
2. Connect the HMI to the RJ45 adaptor. The display of the drive will now be apparent
3. To save the parameters of the drive, go to the Main Menu, and scroll to “Open / Save As”
4. Select “Save As”
5. Select “File” that is free. The file will now transfer from the Drive to the HMI.

Step 1
For Modbus Serial , FR1 à Integrated Modbus
And for Modbus TCP , FR1 à Com Card

Step 2
To separate the Start/Stop command to the speed reference , please change control mode configuration CHCF to Separate/IO profile, 
CHCF à Separate (sequential method)
CHCF à I/O Profile (allows to write to the command register of the drives in bits)

Step 3
Please check CD1 is set to terminals,
CD1 à Terminals (by default)

ATV320 Programming Manual and ATV320 Modbus Manual is attached for reference. 

Issue:
What is the process for ordering a Masterpact NW or NT circuit breaker?

Product Line:
Circuit Breakers

Resolution:
Masterpact circuit breakers cannot be ordered by catalog number.  A Schneider distributor or sales office must enter the order via the online product selector in My Schneider, SE Advantage, or Quote to Cash.
Information they need includes the certification standard (UL, ANSI, IEC), fixed or drawout, ampacity, AIR required, trip unit functions or type, accessories, connectors, and other customer specifications.

The attached decoder will assist in breaking down a catalog number to its component parts.  With knowledge of the breaker's construction it will be possible to use the Q2C or SE Advantage product selector to select, quote, and order the breaker.  DO NOT try to build a catalog number using the decoder.  A number generated using the decoder will be prone to error due to possibly selecting components and features which are mutually exclusive, and the number will have no value for quotation or ordering even if valid.

Required information for placing an order can be found on the attached RFQ (Request for Quote) or RFQ - DC for DC rated Masterpacts.

The video below will go through the process to upgrade the firmware on the BMXNOM0200 module. You will need to have the Unity Loader tool installed on your PC before upgrading. 

 

Issue:
Reset a  fault on a Altivar drive.

Product Line:
Altivar ATV variable speed drives

Environment:
All

Cause:
Need to reset a fault status.

Resolution:
There are multiple ways to reset a fault, including a logic input assignment and communication network.  But an easy way to reset a fault is to remove line voltage from L1,L2,L3.  Allow enough time for the display to go completely blank and then wait another 30seconds.  Reapply power.  If the fault appears again, it means that the VFD has re-faulted.

Note: Some faults have to be reset by removing and reapplying line voltage (power-cycling) the drive. Refer to your drive's Programming Manual for a list of faults that require a power cycle to clear. 

The following video demonstrates how to configure a logic input fault reset function on the Altivar 212:

Issue:
Can we use an external 24Vdc control voltage on a Altistart 22?

Product Line:
Altistart 22

Environment:
ATS22...S6 ATS22..Q 

Cause:
N/A

Resolution:
Only the ATS22...S6 and ATS22...Q units can accept 24Vdc control voltage but uses 220Vac to power on the softstart
while the ATS22...S6U uses 110Vac for control voltage and to power on the softstart.

NOTE:

• ATS22...Q units has the same wiring as ATS22...S6 units. 
• ATS22...Q units are not sold in the US.

Issue
How to retrieve a disturbance recording from a Sepam relay using SFT2841.

Product Line
Sepam Series 80
Sepam Series 60
Sepam Series 40
Sepam Series 20
SFT2841

Resolution 
Steps to retrieve fault recording in SFT2841: (Note: Screen Caps may appear differently depending on Sepam series)

1. Verify communication between PC and Sepam. This indicator is located on the bottom left-hand side of SFT2841 window.



2. Click on "fault recording" located on the Menu bar.



3. Select the desired waveform based on the date/time and then click on the "retrieve" button.



4. Select the save location and click "save"



5. SFT2841 will take some time to download the OPG (fault recording). After the download is complete, you can use WAVEWIN Data Management and Analysis System software or some other equivalent software to view the waveform capture.  Note that SFT2826 is obsolete and no longer available so use Wavewin instead.  

Please see the following video for walk through instructions.

Issue: 
ATV Process and ATV Machine drives conformal coated.

Product Line:
ALTIVAR 630
ALTIVAR 650
ALTIVAR 930
ALTIVAR 950
ALTIVAR 320
ALTIVAR 340

Environment:
All
 
Cause:
N/A

Resolution:
Altivar Process (ATV6x0 and ATV9x) withstand to harsh environments:
- Chemical class 3C3 conforming to IEC/EN 60721-3-3.
- Mechanical class 3S3 conforming to IEC/EN 60721-3-3.
Except:
- Altivar Process ATV630C22...C31N4 drives are certified as chemical class 3C2 and mechanical class 3S2 conforming to IEC/EN 60721.
- Altivar Process ATV930C22...C31N4 drives are certified as chemical class 3C2 and mechanical class 3S2 conforming to IEC/EN 60721.

Altivar Machine (ATV320 and ATV340) withstand to harsh environments:
- Chemical class 3C3 conforming to IEC/EN 60721-3-3.
- Mechanical class 3S2 conforming to IEC/EN 60721-3-3.

However, in all cases, there are no published certificates that we can send out. 

Issue:
Customer wants to know when the LH4N soft starts became obsolete

Product line:
LH4, LH4N

Environment:
All models

Cause:
Obsolete

Resolution:
The LH4N became obsolete in January 2005.  The current replacement product for form, fit and function is the ATS01 soft start series.  Customers should still review the product ratings and dimensions before ordering. 
The Installation Manuals for the LH4N and the ATS01 are attached. 
 

Issue:
Cable part number to connect a PC to a drive or soft start when using SoMove or Powersuite?

Product Line:
ATV Altivar Drive ATS Altistart Soft starter

Environment:
All current products

Resolution:
TCSMCNAM3M002P:  This cable is a USB to RS485 interface cable to be used with SoMove and Powersuite.
The cable connects to the the ModBus port on the drive and a USB port on a PC. 


Note: If using this cable with SoMove, then the SoMove software must be installed on your PC prior to plugging this cable into the USB port on the PC. The driver for this cable is now included in the core SoMove software. And it's important that your PC uses this driver as opposed to a driver that Windows would install automatically.

Issue:
Product Features

Product Line:
Unitized EZ Metering Equipment

Resolution:
The unitized EZ Stack devices were self-contained meter centers, available with up to six disconnecting means. The 100 A devices accepted field installed QO or Q1 tenant breakers. The 125 and 150 A devices were supplied with factory installed Q2 tenant breakers. This product line is obsolete. The current offering for this application would be MP METER-PAK.

Issue:
What drives will the VW3A8120 simple loader tool work with?

Product line:
Altivar 12, 312, 32,61 and 71

Environment:
All models, check firmware numbers below

Cause:
n/a

Resolution:

ATV31 -        V1.1 IE01 or higher
ATV312 -      V1.3 IE01 or higher
ATV71 -        V1.1 IE01 or higher
ATV71 S383  V1.1 IE01 or higher
ATV71 Lift -   V1.1 IE01 or higher
ATV61 -        V1.1 IE01 or higher
ATV12 -        V1.3 IE01 or higher
ATV32 -        V1.5 IE01 or higher
ATV320 -      V2.7IE23 or higher

Issue:
Instruction bulletin or data sheet for VZ3V1206, VZ3V1207, VZ3V1208 and VZ3V1211 cooling fan kits?

Product Line:
Altivar ATV61 and ATV61 size 6 thru size 8

Environment:
All

Cause:
Needs a data sheet on the Altivar drives cooling fans for size 6 thru size 8 drives.

Resolution:
See the attached bulletin 30072-452-10

 

Issue:  
Not able to order VX4A61200Y terminal card

Product Line: 
All

Environment: 
All

Cause: 
VX4A61200Y is the control terminal card but it's only available as a package with the Main Control Board. 

Resolution:  
You would have to order VX4A61100Y (for under 125hp) or for higher hp drives VX4A61101Y (over 125hp)


 

Issue:
EPF2 fault on ATV32 or ATV320 when using Ethernet.

Product Line:
ATV32/ATV320

Environment:
All

Cause:
FDR detected fault
IP address duplication detected fault

Resolution:
First check the FDR on the Ethernet IP card is deactivated. In case the FDR is activated, that will explain the "EPF2" fault. The reason is that the Drive is waiting for a configuration from PLC, but PLC doesn't answer once the timeout is reached. This causes the drive to trip in "EPF2".

The second reason for "EPF2" fault is the range of IP address. In case of IP address 192.0.0.x and Sub net mask of 255.255.255.0 can cause "EPF2". Change the range of the IP address.

Additionally, an incorrect configuration of the drive can cause this fault when using Assemblies other than 100 and 101. Drive must be configured as follows:

• Ref 1= Communications card
• Profile= Separate controls
• CMD switching= C312
• CMD channel 1= Communication card
• CMD channel 2= Terminal control
• Ref 2 Switching= C313
• Ref 2 Channel= AI1 or AI2

The attached video will take you through the configuration and start up of the BMXEHC0200 using Quadrature Mode X1.

Issue:
Does the ATS01N1..FT need control voltage for running?


Product Line:
Altistart 01


Environment:
All


Cause:
N/A


Resolution:
The ATS01..FT models accommodate several control voltage options:
110 - 230Vac can be connected to terminal CL2 and neutral to CL1/0
24Vac or 24Vdc can be connected (+) to terminal 24V and (-) to CL1/0

 

Issue:
Is there an manual transfer interlock available for Homeline load centers?

Product Line:
Homeline Accessory

Resolution:
No, this kit is only offered for QO load centers and breakers. There is no mechanical interlock kit available to interlock between two Homeline branch breakers.

Issue:
The analog input signal do not match what is being sent.

Product line:  
Altivar 61/71

Environment:  
All models, all serial numbers   

Cause:
The AI1 input is a bipolar input.  If AI1 negative is not referenced to common the drive is looking for a range of 20 V dc ( +10 to  - 10).  

Resolution:
Verify the factory installed jumper between AI1- and common terminals is installed. 

Issue:
Can new accessories be used on older style contactors

Product Line:
IEC contactors and starters

Environment:
Pre-Tesys Contactors

Cause:
Identifying product compatibility

Resolution:
Yes, all front mount D2 and Tesys series auxiliary modules are backward forward compatible.

Issue:
Can the ground fault pickup be disabled on a Micrologic 6.0A (ammeter), 6.0P (power), or 6.0H (harmonic) trip unit?
 
Product Line:
Micrologic, Masterpact, Powerpact
 
Resolution:  
No. To eliminate ground fault protection, replace the trip unit with a 5.0 of the same type.  
For ground fault alarm, replace the trip unit with a 5.0P or 5.0H trip unit and use an M2C (S64273) programmable contact module or I/O module(s) (LV434063). 

Note:  if ground needs to be temporarily disabled for primary injection testing, refer to FA98682.

Issue:
Are the front mount auxiliary contacts GVAE1, GVEA11 and GVAE20 be used for GV3M devices?
 
Product Line:
Tesys GV Manual Starter and Protectors

Environment:
TeSys GV, GVA, GV2, GV3P

Resolution:
These auxiliary contacts can only be used with the rotary handled GV3P devices. They cannot be applied with the pushbutton GV3M devices.

Issue:
Auxiliary contact modules for the LC1D and LC2D contactors

Product Line: 
Contactor and Starters - IEC

Environment:
North American Products

Resolution:
Select based on application requirements. Please note that the TeSys and Pre-TeSys auxiliary blocks are backward/forward compatible.
Front Mounting; maximum of 1 block per contactor:

N.O.-------N.C.-----TeSys P/N--------Pre-TeSys P/N
--1-----------1---------LADN11-----------LA1DN11
--1-----------1---------LADN11G---------LA1DN11G (See Footnote 1)
--1-----------1---------LADN11P---------LA1DN11P (See Footnote 1)
--2-----------0---------LADN20-----------LA1DN20
--2-----------0---------LA1DX20---------LA1DX20 (See Footnote 2)
--2-----------0---------LA1DY20---------LA1DY20 (See Footnote 3)
--0-----------2---------LADN02-----------LA1DN02
--2-----------2---------LADN22-----------LA1DN22
--2-----------2---------LADN22G---------LA1DN22G (See Footnote 1)
--2-----------2---------LADN22P---------LA1DN22P (See Footnote 1)
--2-----------2---------LADC22------------LA1DC22 (See Footnote 4)
--3-----------1---------LADN31------------LA1DN31
--3-----------1---------LA1DZ31----------LA1DZ31 (See Footnote 5)
--1-----------3---------LADN13------------LA1DN13
--4-----------0---------LADN40------------LA1DN40
--4-----------0---------LA1DZ40-----------LA1DZ40 (See Footnote 6)
--0-----------4---------LADN04------------LA1DN04




Front Mounting; maximum of 1 block per contactor: For use with D2 Series 25 amp through 80 amp contactors and TeSys Series 40 amp through 80 amp only.

N.O.-------N.C.-----TeSys P/N--------Pre-TeSys P/N
--1-----------0--------LADN10----------LA1DN10
--0-----------1--------LADN01----------LA1DN01

Side Mounting; maximum of 1 block on each side for D2 Series and Tesys Series 40 through 80 amp contactors. Tesys 9 through 32, 115, and 150 amps contactors will accept 1 block and is limited to left side only. (*) DC control devices will not accept side mount auxiliaries.
(*) DC control exceptions that will accept one left side mounted auxiliary: LC1D115 & LC1D150.

N.O.-------N.C.-----TeSys P/N--------Pre-TeSys P/N
--1-----------1--------LAD8N11----------LA8DN11
--2-----------0--------LAD8N20----------LA8DN20
--0-----------2--------LAD8N02----------N/A

Footnotes:
{1.EN_US} EN50 012 Machine Tool Terminal Markings
{2.EN_US} (2) NO Sealed Dust Tight Contacts
{3.EN_US} Gold Flash Contacts
{4.EN_US} (1) NO & (1) NC Standard and (1) NO & (1) NC Make Before Break
{5.EN_US} (2) NO Dust Tight Contacts & (1) NO & (1) NC Standard Contacts
{6.EN_US} (2) NO Dust Tight Contacts & (2) NO Standard Contacts

Issue:
Need to know the size of the conduit entry in the 9001BR enclosures?

Product Line:
Push Buttons and Operators Interface

Environment:
Class 9001 Type BR Control stations

Resolution:
1/2-14 NPT Pipe tap in bottom only.

Issue:
Part number for an ATV61HD90N4 or frame size 9 conduit kit.

Product Line:
ATV61, ATV71 

Environment:
ATV61HD55M3X, ATV61HD75M3X,  ATV61HD90N4, ATV61HC11N4
ATV71HD55M3X,  ATV71HD90N4

Cause:
Mounting requirements.

Resolution:
VW3A9209 is the NEMA Type 1  Conduit Kit.  It includes a metal box with conduit knockouts.  This accessory provides a NEMA 1 enclosure rating for the drive and provides a surface area to land conduit when wall mounting the drive.
 

Our variable speed drives are designed to control three-phase motors only.

However if the motor is replaced with a 3 phase 240V motor, a single phase 240V input inverter can be used.
e.g. ATV12 is a single phase inverter for use with three phase 230v motors.

This single phase in to three phase output function is available on the ATV12 and ATV320 drives up to the maximum rating of 2.2kw
 

The complete pinout, 
Pin 1 = CAN_H
Pin 2 = CAN_L
Pin 3 = CAN_GND
Pin 4 = DI Modbus Signal 
Pin 5 = DO Modbus Signal
Pin 6 - Not connected
Pin 7 = VP, 10Vdc
Pin 8 = Common 

The CANopen signals on the front port are deactivated if an option card is plugged in the drive (any option card connected). 

Issue:
9001KP1R31 components

Product Line:
Push Buttons and Operator Interface

Environment:
Harmony Pushbuttons

Resolution:
It consists of a 9001KM1 light module, 9001KP operator and a 9001R31 lens.

Issue:
9001KM VA Rating for 120V Led light module?

Product Line:
Push Buttons and Operator Interface

Environment:
30mm, 9001KM, 9001K, 9001SK

Resolution:
All 9001KM 120V LED:  9001KM38LR, 9001KM38LG, 9001KM38LY, 9001KM38LW, 9001KM38LL have a  1.4VA rating.

Issue:
What single potentiometer operator with single pot should be used with 10 ohms?

Product Line:
Harmony Push Buttons

Environment:
Harmony 9001K potentiometer

Cause:
Product Features

Resolution:
The 9001 K20 is the operator only without the single pot. The 9001 K21 is the operator with the single pot.

Issue:
Wanting to know how can the logic inputs status of the Altivar Drives be monitored via network communications?
 
Product Line:
ATV61, ATV71, ATV32
 
Environment:
All Serial numbers
 
Cause:
N/A
 
Resolution:
The logic input status can be monitored by Modbus address 5202.
Bit 0 - LI1
Bit 1 - LI2
Bit 2 - LI3
Bit 3 - LI4
Bit 4 - LI5
Bit 5 - LI6
If extended IO cards are used
Bit 6 - LI7
Bit 7 - LI8
Bit 8 - LI9
Bit 9 - LI10
Bit 10 - LI 11
Bit 11 - LI 12
Bit 12 - LI 13
Bit 13 - LI 14
 

Issue:
110V Input Output card for the Altivar Process drive

Product Line:
Altivar Process drives, ATV600, ATV900

Environment:
All

Cause:
Information not available in current literature.

Resolution:
We currently do not offer a 110VAC or 120VAC digital input adapter card for the Altivar Process series drives.

Issue:
Wiring diagrams for the VW3A3201 and VW3A3202 ATV61/71 option cards.

Product Line:
Altivar ATV61/ATV71

Environment:
All

Cause:
Needs a basic wiring diagram for the VW3A3201 and VW3A3202 option cards.

Resolution: 
You can find both of the wiring diagrams in the ATV61 and ATV71 installation manuals.

Issue:
STO functions on Altivar drives

Product Line:
Altivar Process

Environment:
All models for Altivar 320 and Altivar Process

Cause:
N/A

Resolution:
Current product lines with the STO function include -
Altivar Machine 320
Altivar Process 340
Altivar Process 600 series
Altivar Process 900 series

Issue:
Needing 2pole Dual function breaker for 240V loads.

Product Line:  
Miniature Circuit Breakers

Resolution:
No, QO and HOM DF dual function breakers are not available in a 2 pole version. They are available in single pole only.
What is available are 2 pole versions of GFI ground fault breakers.

Issue:
Product Design Features

Product Line:
Circuit Breaker Enclosures

Resolution:
NOTE: This information will generally apply to ALL the Molded Case Circuit Breaker Enclosures(The F-frame, B-Frame, H-frame, the J-frame, the L-frame, the M-frame and P-Frame). But for the video a J250S was used.



The wiring diagram on the circuit breaker enclosures will be located on, one of the inside sidewalls of the enclosure. All the necessary information for the enclosure will be on the wiring diagram and will contain the following;
1) Catalog and series number of the enclosure
2) What type of Circuit breakers that can be used
3) Any accessory that can be used in the enclosure, like the solid neutral and equipment ground kit
4) The UL listed catalog number Prefixes for the breakers that can be used in the enclosure
5) Maximum wire sizes for the enclosure(NOTE: Sometimes the breaker can accept larger wire, BUT the enclosure wire bending space will be limited to what the wiring diagram shows)
6) The Wiring schematics
7) The Short Circuit Current Rating information for each breaker at each voltage level
8) The Date code. The date code will be an ink stamp, generally located on the inside back wall of the enclosure. The Date Code will be a 5 or 6 digit code and will read as follows; first two digits = year, the 2nd two digits = week of the year, the 5th digit = the day of the week and the last digit(if used) = the shift. For example, 183241 is year - 2018, week of year -32, day of week - 4 and shift - 1. (Aug. 9th, 2018)

Issue:
Where can I download SoMove software?

Product Line:
SoMove Software

Environment:
All

Cause:
Needs SoMove software and DTM files

Resolution:

Below are the Links for SoMove Software and DTMs for AC Drives and Softstarts.

DTM files will need to be installed for drive profile recognition prior to connection through Somove.
 
SoMove core software:
http://www.schneider-electric.us/en/download/document/SoMove_FDT/

DTM file for Altivar 600 series process drives                             
https://www.schneider-electric.com/en/download/document/ATV6xx_DTM_Library_EN/

DTM file for Altivar 900 series process drives 
http://www.schneider-electric.com/en/download/document/ATV9xx_DTM_Library_EN/

DTM file for all other supported Altivar series drives (includes ATV12, ATV31, ATV312, ATV32, ATV61, ATV71, ATV212)   
http://www.schneider-electric.com/ww/en/download/document/Altivar_DTM_Library

DTM file for Altistart 22 and Altistart 48 soft starters  
http://www.schneider-electric.com/en/download/document/Altistart_DTM_Library/

DTM file for Altivar 320:
https://www.schneider-electric.com/en/download/document/ATV320_DTM_Library/

DTM file for Altivar 340:
https://www.schneider-electric.com/en/download/document/ATV340_DTM_LibraryEN/

WinZip or 7-Zip Extraction software may be needed for compressed/zipped files. If needed you can Download Free version 7-Zip from;  http://www.7-zip.org/

Please let the software and DTM's install in their default file locations (just click "Next" and "Install"). 
 

Issue:
Looking for the fuse size needed for CL1-CL2 on ATS22 soft starts

Product line:
ATS22, Altistart 22

Environment:
All models (S6 and S6U)

Cause:
The drawings and installation show fuse/overcurrent protection on CL1, but no notes on what size or type of protection to use.

Resolution:
The CL1 - CL2 control voltage input should have a 1A fast acting fuse, or 1A circuit breaker for each ATS22 unit.  This applies to the 120V and 230V control supplies (Q, S6 and S6U).

Issue:
Identify the din rail track size that terminal block NSYTRP24D will mount on.

Product Line:
Linergy TR NSYTRP24D, NSYTRP24DBL, NSYSDR200BD

Environment:
Linergy TR Screw terminal blocks.

Resolution:
35mm is the correct din track size for mounting NSYTRP24D terminal block, which is found on page 64 in the LINERGY CATALOG 9080CT1301. Din track selections are found on page 87.

Issue:
Customer needs a drive for a 460Vac motor, but only has 480Vac single phase power available. 

Product Line:
Altivar drives

Environment:
All

Cause:
Customer's site only has 480 V single phase line voltage available.

Resolution:
The ATV320 and ATV630 product lines have models that are rated for 480V single phase supply.
See the attached Annex files for details.

Contact the local Schneider Electric Drives Rep or Distributor or Sales office for approvals of other VFDs for use with 480V single phase supply.

The Annex is the only approved document, so all previous documentation including Pricing Guides, Errata sheets and the letters from Product Management are superseded by these documents and all inquiries regarding this type of application need to be referred to the appropriate published document.

For any 480 V single phase applications outside of the approved ATV320 models, consider contacting Bonitron (http://www.bonitron.com/drive-schneider.html) for possible solutions such as supplying DC voltage direct to the VFD DC bus. The ATV930 product line can be fed direct to the DC bus as well.  The ATV630 does not have terminal access to the DC bus.