Specifications
Design
Range
Product or component type
Warranty
Physical
Mounting support
- plate
- symmetrical rail
[ue] rated operational voltage
[ie] rated operational current
Mechanical durability
Electrical durability
- 100000 cycles AC-21
- 30000 cycles DC-1...5
Connections - terminals
- power circuit: screw clamp terminals10-10 mm² - solid
- power circuit: screw clamp terminals6-6 mm² - flexible - with cable end
Height
Width
Depth
Net weight
Standards
Product certifications
- UL
- CSA
- GL
- UKCA
- CCC
Ip degree of protection
Ambient air temperature for operation
Mercury free
Rohs exemption information
Environmental disclosure
Eu rohs directive
Reach regulation
China rohs regulation
Others
Life cycle assessment data
Substance regulation data deliverable
Legacy weee scope
Package 1 bare product quantity
Package 2 bare product quantity
Package 3 bare product quantity
Average percentage of recycled plastic content
Weee label
Product name
Device short name
Compatibility code
Performance level
Poles description
Contacts type and composition
Network type
- AC
- DC
Network frequency
Rated operational power in w
- 11 kW at 400...415 V (AC-3)
- 11 kW at 690 V (AC-3)
- 15 kW at 500 V (AC-3)
- 15 kW at 690 V (AC-23A)
- 18.5 kW at 500 V (AC-23A)
- 5.5 kW at 230...240 V (AC-3)
- 7.5 kW at 230...240 V (AC-23A)
- 15 kW at 400...415 V (AC-23A)
[ith] conventional free air thermal current
[ithe] conventional enclosed thermal current
Making capacity
- 400 A at 400 V AC-21A
- 400 A at 400 V AC-22A
- 400 A at 400 V AC-23A
Breaking capacity
- 320 A at 400 V (AC-21A)
- 320 A at 400 V (AC-22A)
- 320 A at 400 V (AC-23A)
Rated conditional short-circuit current
- 10 kA at 400 V - associated fuse 50 A aM
- 10 kA at 400 V - associated fuse 50 A gG
[icm] rated short-circuit making capacity
Intermittent duty class
Suitability for isolation
[uimp] rated impulse withstand voltage
[icw] rated short-time withstand current
Tightening torque
Protective treatment
Mechanical robustness
- vibrations 10...150 Hz (1 gn) conforming to IEC 60068-2-6
- shocks 11 ms (30 Gn) conforming to IEC 60068-2-27
Fire resistance
Unit type of package 1
Number of units in package 1
Package 1 height
Package 1 width
Package 1 length
Package 1 weight
Unit type of package 2
Number of units in package 2
Package 2 height
Package 2 width
Package 2 length
Package 2 weight
Unit type of package 3
Number of units in package 3
Package 3 height
Package 3 width
Package 3 length
Package 3 weight
Green premium status for reporting
Total lifecycle carbon footprint
Carbon footprint of the manufacturing phase [a1 to a3]
Carbon footprint of the manufacturing phase [a1 to a3]
Carbon footprint of the distribution phase [a4]
Carbon footprint of the distribution phase [a4]
Carbon footprint of the installation phase [a5]
Carbon footprint of the installation phase [a5]
Carbon footprint of the use phase [b2, b3, b4, b6]
Carbon footprint of the use phase [b2, b3, b4, b6]
Sustainable packaging
Carbon footprint of the end-of-life phase [c1 to c4]
Carbon footprint of the end-of-life phase [c1 to c4]
Pvc free
Halogen-free status
F-gas free
Take-back
Product contributes to saved and avoided emissions
Removable battery
Total lifecycle carbon footprint
Average percentage of recycled metal content
Packaging made with recycled cardboard
Packaging without single use plastic
Scip number
Halogen-free status
Pvc free
End of life manual availability
Take-back
Weee label
Warranty (in months)
Documents & downloads
hide show-
All
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CAD Files and Packs
-
Technical Data Catalogues
-
Environmental Disclosure
-
Installation Instruction
-
Technical illustration
-
Technical Drawing
-
Certificates (MSDS)
-
Declaration of Conformity
-
Declaration of Conformity (Sustainability)
Frequently Asked Questions
Where do I download C-Bus software from? looking for the place to find this software within the portal, not just a URL.
Hide ShowPlease see below how to get to our Software and firmware
https://ecoxpert.se.com/
3. Residential and Small Business
4. Home Automation
5. C-Bus Home Automation
6. SpaceLogic C-Bus Home Automation System
5080CTC touch screen Repair
Hide ShowFor C-BUS 5000 CTC 6" Touch Screen Repairs - NOW Done by our JEA Technologies
please see attached RMA form for CTC touchscreen repair.
Contact detail for CTC repair is
Trevor Callaghan
Workshop Manager
JEA Technologies
M- 0404 887 463
Trevor.callaghan@jeatech.com.au
C-Bus Cable for underground
Hide ShowTypically for C-Bus underground cable use it needs to be a Cat5E UTP cable with the similar characteristics / impedance as the C-Bus 5005C305B cable.
If you use an underground CAT5E data cable from brands such as belden or garland etc
We would recommend you ask the supplier to provide confirmation they can provide a CAT5E UTP underground equivalent cable Gel filled.
Do not use shielded cabling.
Wiser2 apps Security Update notice
Hide Show apps show up with notification
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Dear SpaceLogic C-Bus Community, We want to notify you about a critical security update for the Wiser 2 app. This update will affect users as the app will no longer support the unsecured Remote Connection feature, which allows connection to the mobile app from outside the home. Users of the Wiser 2 app will receive a push notification about this update in early January 2024, and the new app with the security update will be available for download in February 2024. This update impacts Wiser 1, Wiser 1.5, Wiser MK II, and SpaceLogic C-Bus Home Controller users, with actions varying depending on the controller installed in the system. The push notification that will be sent to Wiser 2 app users in early January, will guide them to a non-indexable web page for details based on the controller they have in their installations. Please refer to the following link for more information: https://www.clipsal.com/wiser-customer-support/wiser-c-bus-security-update We kindly request that you disseminate this information to your customer support teams. Thank you, |
Which version of SpaceLogic C-Bus Commission (SLCC) can export projects in xml format?
Hide ShowSLCC V2.6.0 or later
Where to download the SpaceLogic C-Bus Commission V2.2.0?
Hide ShowRelease Date: 02/04/2024
Version: V2.2.0
Reference: C-Bus-Commission_V2.2.0
C-Gate: 3.3.0 (build 1825)
Operating systems: Windows 11 Professional (64-bit), Windows 10 Professional (64-bit), Windows 10 Enterprise (64-bit), Windows 10.
What’s New
• Dimmer conversion will add default channel name
When converting older LE dimmers DIMDN4 or DIMDN8 (L5504D2A or L5508D1A) to the new digital dimmers DIMDD4 (5504D2D) and DIMDD8 (5508D1D), the software will now automatically insert a default channel name per channel.
• Network Summary for a C-Bus Network
The C-Bus Network node will show the summary of network information and status including the C-Bus Current supplied and consumed values plus the network impedance value. This data is only taking the project devices into consideration (not the live network devices).
• View the in-built C-Bus power supply status of C-Bus Digital Dimmers on the live network
An icon has been added to the Status column in the Network Devices section of the C-Bus Devices workspace indicating whether the in-built C-Bus Power Supply for the new C-Bus Digital Dimmer (DIMDD4 and DIMDD8) is enabled or disabled.
Fixes
• Project conversion issues. The software will now show correctly when a project has truly failed to convert. Issue with projects in “Waiting” resolved.
• Multiple confirmation dialogues when delete a device in project.
• When transferring to a C-Bus Automation Controller and C-Bus Application Controller, updating a Tag Map name will create an Object if one does not exist, this can result in additional objects created in controller that were not defined in the Object List. Note, this release of SpaceLogic C-Bus Commission software is only compatible with the C-Bus Automation Controller and C-Bus Application Controller firmware version 1.16.0 (when using the Controller Sync function).
• Warn Before Off Enable Group in live network Digital Dimmer is blank and not auto created during a network scan.
• Network burden property of Digital Dimmers did not update the C-Bus summary data (not included in network calculator).
Known Issues
• A slight delay may be seen when switching views back and forth between the Measurement and Error applications where a large amount of data (150 items or more) exists.
• Clicking on the Main Menu repeatedly will result in a decrease in software performance. C-BUS COMMISSION RELEASE NOTES 2
• Switching projects 10 or more times will result in a decrease in software performance.
• Measurement application values presented from the live network may not appear truncated and rounded to reasonable decimal places.
Link to download the SpaceLogic C-Bus Commission V2.2.0
https://www.se.com/nz/en/download/document/C-Bus-Commission_V2.2.0/
or
https://www.se.com/au/en/product-range/2216-spacelogic-cbus-home-automation-system/?parent-subcategory-id=88010&filter=business-5-residential-and-small-business#software-and-firmware
Where to download the C-Bus PICED 4.14.2?
Hide ShowDate: 29/06/2023
Version: V4.14.2
Reference: PICED-V4.14.2
Operating Systems: Windows 10, Windows 7, Windows 8, Windows Vista, Windows x86 / x64
It contains C-Bus Wiser 2 firmware V1.33.1 and C-Bus Home Controller firmware V2.01.1
https://www.se.com/za/en/download/document/PICED-V4.14.2/
How to change a wrong USB Driver on DCCABKIT6
Hide ShowSuppose the following happens when connecting the DCCABKIT6 cable between Laptop and DALIcontrol Duo Mode 3 Power Supply (DCDALCIP250-2).
In Device Manager find something like
The cable has likely been used with some other product that has recognised the FDTI chip and installed this LibUSB driver which is not recognised by the Simple Wizard which sees a different device ID
BEFORE GOING FURTHER REALISE THAT ONCE COMPLETE THE OTHER DEVICE WILL NO LONGER FIND ITS REQUIRED DRIVER.
Right click on this entry in the Device Manager and select Properties from the menu
And proceed to the Driver tab
…and select <Update Driver>
… and Select <Browse my computer for Drivers>
Select <Let me pick from a list of available drivers on my computer>
With this next Dialog un-tick the Show compatible hardware
In this case you should see Manufacturer FTDI and Select from the Model USB Serial Port which should start the install finishing with…
From here you should now be able to connect.
It is important to note that when connecting to the DALIcontrol Duo Mode 3 Power Supply (DCDALCIP250-2) with the DCCABKIT6 programming cable and running DCBMWizard or SimpleWizard that the power supply be in mode 1. To achieve this on the DCDALCIP250-2 press and hold the <ON A> button and momentarily press the <TEST A> button. The Line A indicator will single pulse 5x to indicate the mode.
If there is a compatible driver installed you can try tick Show Compatible hardware, then try selecting one of the drivers below.
If there are no drivers to be found on the Computer in question it is then possible to download the software by going to the following on your web browser https://support.arduino.cc/hc/en-us/articles/4411305694610-Install-or-update-FTDI-drivers and follow the instructions laid out.
Also go to https://ftdichip.com/drivers/ and follow up with https://ftdichip.com/document/installation-guides/
How Do You Make a Clipsal Warranty Claim?
Hide ShowPlease complete the warranty claim form and one of our service agents will get in contact with you.
Please note:
By submitting this Warranty Claim form you are agreeing that the product is Clipsal brand and that if no fault is found with the product, or not within the warranty period, you may be charged by the Service Agent, for time, parts and labour costs. If you’re unsure if your product is faulty you can contact our Technical Support Team or via phone on 13 73 28.
Video: How can you program the ATV212 drive to run in local mode?
Hide ShowATV212 drive needs to run in local mode
Product Line:
Altivar ATV21 and ATV212
Environment:
All
Cause:
Needs to use the run/ stop buttons on the face of the drive.
Resolution:
Programming as follows using the integral display
If you would like to be able to switch back and forth between local mode and remote mode, the LOC/REM button can be used.
This button has a green LED in it. When you press the button, the the LED lights up, and the drive is in local mode. Press the button again to turn off the LED and place the drive back into remote mode.
Otherwise, program the drive as follows:
Push the Mode button until you see AUF
Once at AUF, do not push the ENT button, just arrow down to parameter CNOD. Push the ENT buttons and change this value 1 (keypad), then push the ENT button again to save.
Arrow up to parameter FNOD. Push the ENT button and change the value to 3 (keypad), then press the ENT button again to save.
Push the Mode button until you see FR-F. This is the display menu. Push the Mode button one more time to go back to the default display (Reference Frequency).
See the ATV212 Programming Manual and below video for additional details.
How is an Altivar VFD set to always run a particular speed when no reference input is connected?
Hide ShowWants the Altivar VFD set to always run at a particular speed when no reference input is connected.
Product Line:
Altivar 12, 32, 312, 61, 71, 212, 320
Environment:
All models
Cause:
VFD does not run the motor without a speed reference.
Resolution:
If there is no external speed reference when the VFD gets a run command, then it will always run at the minimum speed programmed to the VFD. Set the minimum speed parameter to the desired run speed. Use parameter LSP for the Altivar12, 32, 312, 320, 61, 71 drives. Use parameter LL for the Altivar 212 drive. These can be adjusted while the motor is running.