switch plate only 2 aperture

Switch Plate Only 2 Aperture

Catalogue Number: E32
switch plate only 2 aperture
Colour: White Electric
Colour: Per UOM Std.
  • White Electric 1 PCE

Specifications

hide show
Range of product
Standard Series
Product brand
Clipsal
Number of gangs
2 gangs
Product destination
switch
Sustainable offer status
Green Premium product
EU RoHS Directive
Compliant
Mercury free
Yes
RoHS exemption information
Yes
China RoHS Regulation
Product out of China RoHS scope. Substance declaration for your information
Environmental Disclosure
ENVPEP120506EN
Circularity Profile
N/A

Documents & downloads

hide show
Filter items
  • All

  • Product Brochures

  • CAD Files and Packs

  • Technical Data Catalogues

  • Installation Instruction

  • Product Environmental

  • Specifications

  • Case Studies

  • Certificates (MSDS)

Frequently Asked Questions

hide show

What is the part number for a replacement 9001 KS selector switch E key?

Issue:
What is the part number for a replacement 9001 KS selector switch E key?

Product Line:
Harmony Pushbuttons

Environment:
All Products

Cause:
Product selection

Resolution:
All standard replacement keys follow the same numbering system, 29411-01XX0 where the XX is replaced by the E key number. For an E11 key replace the XX with 11 for 29411-01110. For an E12 key replace the XX with 12 for 29411-01120.
For the master keyed range, E36 through E60, use the same system with the base part number 29411-51XX0. So an E36 key is a 29411-51360. Master key, E99, is part number 29411-51990.
 

What are the dimensions of chassis PAN16 ?

Dimensions =  PAN16   - showing total width as 232 - Height = 432

What are the entry sizes on the WMC315?

Top has 2 x M25 and bottom has 1 x M32

What is the EV2 style in the 56 series?

The 56EV2 is the two gang safety base.

Some of the key features are:
  • 2 gang Shallow
  • 1 x 25 mm conduit entries
  • Vertical mounting

For further imformation please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=56EV2

What are the entry sizes on the 56AI532?

1 x M32 entry on top and 2 x M25 on bottom

What is the maximum current draw (amps) at CL1 and CL2 at 115VAC for each ATS48 model?

Goals and Symptoms

What is the maximum current draw (amps) at CL1 and CL2 at 115VAC for each ATS48 model?

Facts and Changes

ATS48 CL1 and CL2 power with cooling fans working

Causes and Fixes

For each card without fan under 115 Vac: 220 mA

With fans:

D32 to C17 : 260 mA
C21 to C32 : 440 mA
C41 to M12 : 700 mA


Legacy KB System (APS) Data: RESL160577 V1.0, Originally authored by on , Last Edited by on
Related ranges: Altistart 48

What is the cause of the EF2 fault code on the ATV21 and ATV212 drives?

Issue:
ATV212: EF2 Fault

Product line:
Altivar ATV212

Environment:
All models, all serial numbers

Cause:
Ground Fault on the output of the drive.

Resolution:
EF2= Ground Fault

Troubleshooting tips
  • Check the motor ground connections. Make sure the ground is going to the chassis of the drive.
  • Remove the motor leads from the drive and Megger with a 1KV Megger to see if there is a short to ground in the motor windings.

Reference the ATV212 programming manual S1A53838 (attached).

Do the 56 series DOL starters come complete?

The base (enclosure) is supplied.
The overload is to be bought separately.
There is no switched (isolator) option but a switch can be added separately on another base (56E1) or the E2 base can be replaced by an E3. (Not purchasable this way)

Are the C32H Breakers still available

The C32 MCB's were obsoleted several years ago and replaced by the C60.
The C60's have a different terminal location so can not be placed with the C32's that are chassis mounted

What is the Socket Interior for a WMB532 5 pin 32A outlet?

The Socket Interior for a WMB532 5 pin 32A outlet is a SP-116481.

Do we offer a master key that will work on a 9001KS selector switch with an E10 key?

Issue:
From what key number from the 9001KS/SKS keyed switches uses the E99 master key?

Product Line:
Harmony Pushbuttons

Environment:
All Products

Resolution:
No, only E36 thru E60 will accept the master key.
 

Is there a character limit for a line of Structured Text in Concept?

Yes, a line of Structured Text in Concept can be no longer than 132 characters.


Legacy KB System (APS) Data: RESL192493 V1.0, Originally authored by DaSo on 08/08/2008, Last Edited by DaSo on 08/08/2008
Related ranges: Concept

L1JCN - How can you tell which chemicals the orange and white 56 Series are resistant to?

There is a resistance chart on page 132 of the pocketbook (Issue 70 - 2014)
Or this can also be found on page 46 of the 56 series catalogue found at 
https://www.pdl.co.nz/brochures/56_Series_Catalogue_2010.pdf

How long is the cord on the E12-EO RCD/ MCB switched twin socket outlet?

The cord on the E12 RCD/ MCB switched twin socket outlet is 3 meters long.
Some of its key features are:
  • Overload protection
  • Amber power available neon
  • 3 metre power cord
  • In-built indicator to indicate whether an RCD or MCB fault has occurred
  • In-built test facility
  • 10 mA trip current
  • Trip Time: < 40ms
  • Operating Temperature Range: -10 to 55 deg C
For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=E12
 

What type of communications connector is used by the Circuit Monitor 2000 (CM2) Portable's 232 port?

The CM2 Portable meter comes utilizes a RS232 DB25 connector. The user will need a custom PCMCOMM232 cable. Please see the following PINOUT


Legacy KB System (APS) Data: RESL206468 V1.0, Originally authored by MaTh on 10/24/2011, Last Edited by MaTh on 10/24/2011
Related ranges: CM2000 series

What is the operating temperature range for the Quantum I/O modules?

The operating temperature range for the Quantum I/O modules is.....0 to 60° C (32 to 140° F).



 

Sending email from a Netbotz Version 1 Appliance Fails

Issue:

Sending email from a Netbotz Version 1 Appliance Fails

Product Line:

NetBotz

Environment:

NetBotz version 1

Cause:

Some mail servers need a valid return address to accept mail, the location field can be used, in conjunction with the DNS Domain field, to supply the SMTP server with a valid address.

Resolution:

When sending an email from a 300, 303, 310, 400 series appliance, the email server is rejecting the email. The location field can be completed with a valid return address.
 

what is the recommended torque settings for Iconic terminals screws switches and sockets?

Clamping torques for screws, Iconic switches and sockets,
The torque settings listed below are a guide based on the max torque required as set out in  AS/NZS 3100 table 8.7 

Sockets
All single sockets with (M5 screw) terminals screws clamping torque 132 cNm  or 1.3Nm 
Twin horizontal sockets without extra switch with (M5 screw) terminals screws clamping torque 132 cNm  or 1.3Nm 
Twin horizontal sockets with extra switch (M4 screw) terminals screws clamping torque 80 cNm  or 0.8Nm 
Twin vertical sockets with (M4 screw) terminals screws clamping torque 80 cNm  or 0.8Nm 
All quad sockets with (M5 screw)  terminals screws clamping torque 132 cNm  or 1.3Nm 

Switch 
10amp and 20amp switch with 3.5mm screw terminal clamping torque 50 cNm or .5Nm
32amp switch with M4 screw terminals clamping torque 80 cNm  or 0.8Nm 

 
 

Netbotz and FTP Return Codes

Issue:

Netbotz and FTP Return Codes

Product Line:

NetBotz

Environment:

NetBotz ftp codes

Cause:

When configuring the FTP Alert Action on a Netbotz device, the FTP server may return error codes which may viewed in the Appliance Log. The return codes may be used to further troubleshoot the problem.

Resolution:

The return codes for FTP servers are:

110 Restart marker reply. In this case, the text is exact and not left to the particular implementation; it must read: MARK yyyy = mmmm where yyyy is User-process data stream marker, and mmmm server's equivalent marker (note the spaces between markers and "=").

120 Service ready in nnn minutes.

125 Data connection already open; transfer starting.

150 File status okay; about to open data connection.

200 Command okay.

202 Command not implemented, superfluous at this site.

211 System status, or system help reply.

212 Directory status.

213 File status.

214 Help message.On how to use the server or the meaning of a particular non-standard command. This reply is useful only to the human user.

215 NAME system type. WhereNAME is an official system name from the list in the Assigned Numbers document.

220 Service ready for new user.

221 Service closing control connection.

225 Data connection open; no transfer in progress.

226 Closing data connection. Requested file action successful (for example, file transfer or file abort).

227 Entering Passive Mode (h1,h2,h3,h4,p1,p2).

230 User logged in, proceed. Logged out if appropriate.

250 Requested file action okay, completed.

257 ""PATHNAME"" created.

331 User name okay, need password. 332 Need account for login.

350 Requested file action pending further information

421 Service not available, closing control connection. This may be a reply to any command if the service knows it must shut down.

425 Can't open data connection.

426 Connection closed; transfer aborted.

450 Requested file action not taken.

451 Requested action aborted. Local error in processing.

452 Requested action not taken. Insufficient storage space in system.File unavailable (e.g., file busy)

500 Syntax error, command unrecognized. This may include errors such as command line too long.
501 Syntax error in parameters or arguments.

502 Command not implemented.

503 Bad sequence of commands.

504 Command not implemented for that parameter.

530 Not logged in.

532 Need account for storing files.

550 Requested action not taken. File unavailable (e.g., file not found, no access). (550 a:: no such directory means no diskette in a: drive.)

551 Requested action aborted. Page type unknown.

552 Requested file action aborted. Exceeded storage allocation (for current directory or dataset). 553 Requested action not taken. File name not allowed.
 

I have an LC1D TeSys D-Line contactor. Which are the coil terminals?

Issue:
I have an LC1D TeSys D-Line contactor.  Which are the coil terminals?

Product Line:
D Line contactors.

Environment:
Products sold in the United States.

Cause:
Product features.

Resolution:
The coil terminals are the ones labelled A1 and A2.


CTA-ID : 2011973

Do the DC operated 3 pole D-LINE Tesys contactors come with surge suppression as standard?

Issue:
Do the DC operated 3 pole D-LINE Tesys contactors come with surge suppression as standard?

Product Line:
D line contactors.

Environment:
Products sold in the United States.

Cause:
Product features.

Resolution:
The LC1D09 - D32 contactors with DC coils come with coil suppression as standard


CTA-ID : 2049420

Most common PMM meter Modbus registers

Issue:
Most common PMM meter Modbus registers


Product line:
MGE PMM/PMN (300 kVA and under)


Environment:
MGE PMM/PMN


Cause:
Most common PMM meter Modbus registers



Resolution:
The PMM comes with many communication options but the most common are below:
 
The Modbus registers can be found on the Veris website:

https://www.veris.com/modbus_downloads.aspx
 
MCM:  See H82xx - Multi-Circuit Meters
BCM (legacy):  See H663 / H704 - 50A Branch Circuit Monitors
BCPM (current):  E30 / E31xxx - Panelboard Monitoring System




 
 

What version of Windows 7 is supported by ProWORX 32

Goals and Symptoms

What version of Windows 7 is supported by ProWORX 32

Facts and Changes

ProWORX 32 version 2.1, SP2

Causes and Fixes


ProWORX 32 version 2.1, SP2 is qualified to be installed on Windows 7 Professional (32 Bit and 64 Bit) and Windows 7 Ultimate (32 Bit and 64 Bit). 'ProWORX 32' has not been qualified to work with Windows 7 Home Premium. Qualification testing has only been performed on Windows 7 Professional and Windows 7 Ultimate.


Attempts to install 'ProWORX 32 version 2.1' on Windows 7 Home Premium (32 Bit and 64 Bit) will return the following 'Self-registration Error' stating 'This version of is not compatible with the version of Windows you're running'.

What is the TCSEAK0100 kit used for?

Goals and Symptoms

WHAT IS USE THE KIT TCSEAK 0100 FOR ?

Causes and Fixes

The KIT TCSEAK 0100 is an Adaptation Cable which enables a serial RS 232 connection from PC to the Edgeport EGX 100 or ECI 850 ?
This connection via the TCSEAK0100 cable to RS 232 Port enables the setting or re-setting of the Edgeport EGX 100 or ECI 850 and In particular to access again at the IP Address of the Edgeport in case of losing it, for example. It is good for communications connections for all oher types of configuration needs as well.

The documentation for this kit can be found here.

A scanned version of this document is also attached below.

Attachments

(Removed File URL: 201167_D836/DOC_TCSEAK0100_EN_SP.pdf)(Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/2c1ed086d6a6d19cc12576b9001636b8/fl_block_5/0.55A?OpenElement&FieldElemFormat=gif)


Legacy KB System (APS) Data: RESL201167 V1.0, Originally authored by DaMi on 01/28/2010, Last Edited by DaMi on 01/28/2010
Related ranges: Sepam accessories, EGX100

Which Windows operating systems are compatible with the new MBX v8.1 driver suite.

The new MBX v8.1 driver suite is compatible with the following Windows operating systems:
 
MBX Component MBX Driver Virtual MBX Driver MBX Gateway Driver Ethernet MBX Driver
Windows 8 (32 bits)          x           x              x             x
Windows 8 (64 bits)          x           *              x             x
Windows 7 (32 bits)          x            x              x             x
Windows 7 (64 bits)          x           *              x             x
Windows Vista (32 bits)          x            x              x             x
Windows Vista (64 bits)          x            *              x             x
Windows XP (32 bits)          x            x              x             x
Windows XP (64 bits)          x            *              x             x
Windows Server 2012 (32 bits)          x            x              x             x
Windows Server 2012 (64 bits)          x            *              x             x
Windows Server 2008 (32 bits)          x            x              x             x
Windows Server 2008 (64 bits)          x            *              x             x
Windows Server 2003 (32 bits)          x            x              x             x
Windows Server 2003 (64 bits)          x            *              x             x
                                 

* 64-bit Windows operating systems do not support Virtual MBX Driver technology. However, Cyberlogic has provided support for the operation of the Virtual MBX Driver in 64-bit operating systems using 32-bit Windows XP under Virtual PCs, if enabled by the 64-bit operating system.

 

How many inputs/outputs can be managed by the Twido TWDLMDA20DRT modular base?

 
The Twido TWDLMDA20DRT modular base manages a maximum of 7 I/O modules, i.e.: 132 I/O from expansion modules with screw terminals, 188 I/O from expansion modules with spring terminals, 244 I/O for expansion modules with HE10 connector

Explanation of Voltage and Current Input Wiring Diagram for ION8600 Form 9 and 9S, 3-Wire Wye, 3PTs, 2CTs

Goals and Symptoms

In most cases there is one CT for each line that need to be monitored as can be seen in the diagram below:

But in the diagram below two CTs are used to monitor three lines. The diagram is for Form 9 and 9S, 3 Wire Wye setup on ION8600 meter. Essentially with 2 CTs, 3 lines can be measured and with 3 CTs 4 lines can be measured. To summarize this, N CTs can measure N+1 lines.

Causes and Fixes

The way the setup works above is that Ia or I1 is measured at I11 and Ic or I3 is measured at I31. The return path for Ia is though I21 and Ic is I32. The two current are combined and fed into I22. The current passes through I21 which acts as a return path for the current and is measured at that point. Inside the meter I11 is connected to I12, I21 to I22 and I31 to I32 etc. See the diagram below for better understanding.

What is the power dissipation for the Momentum 170ADI35000?

The 170ADI35000 Module has a max of 250 ma for the card at 24vdc this is 6 watts. As for the inputs it is calculated  by the number of inputs on at one time x .144 watts.  The worst case is if all 32 points are on at once the calculation would be  6W + (32 x.144 W) = 4.608 W + 6W for a total of 10.608 Watts as worst case.

What USB-to-RS485 or USB-to-RS232 converters should I use to communicate with ION or PowerLogic meters?

Issue
A user may want to use a software program to communicate to a PowerLogic or ION meter when ethernet is not an option.
 
Product Line
ION and PowerLogic meters.
 
Environment
ION Setup, Modbus Tester, DLF-3000
 
Cause
Many meters do not have ethernet as an option, or the ethernet option was not ordered, or the ethernet port is in use and cannot be disturbed. 
 
Resolution
The commonly recommended USB-to-RS485  converter is the USOPTL4 by B&B Electronics. It works well with ION and PowerLogic products that have a 2 wire or 4 wire RS485 port. Here is a link for that product:
https://www.bb-elec.com/Products/USB-Connectivity/USB-to-Serial-Adapters/In-line-USB-to-Serial-Converters.aspx

The commonly recommended USB-to-RS232 converter is the USO9ML2 by B&B Electronics. It works well with ION and PowerLogic products that have either a DB9 serial port or dedicated terminals for for RS232.. Here is a link for that product:
https://www.bb-elec.com/Products/USB-Connectivity/USB-to-Serial-Adapters/In-line-USB-to-Serial-Converters/USO9ML2.aspx

The above links can provide access to Windows drivers that will need to be installed prior to using the converters. Also, the quick start guides are very helpful for wiring questions. This document is attached below. Pay special attention to the “4 Wire Set-up”/ “2 Wire Set-up” to help eliminate wiring errors.

To find out which meters support RS 232 and which support RS 485, many meter's basic features are outlined in a chart on page 7 and 8 (or pages 12-14 as numbered in the document) in the attached file below titled "Product_Range_Overview.pdf".

What is the accuracy level of the AP9512TBLK and AP9512THBLK environmental sensors?


Issue

What is the accuracy level of the AP9512TBLK and AP9512THBLK environmental sensors?


Product Line
  • Environmental Monitoring
    • AP9512T/TBLK
    • AP9512TH/THBLK


Environment
  • All serial numbers


Cause

General reference information


Resolution


Below you will find the accuracy ratings of the AP9512TBLK and AP9512THBLK sensors.


Temperature accuracy:

±2º C (±3º F ), from 0 to 40º C (32 to 104º F)



Humidity accuracy:

±8 % RH, 10 to 90% RH, at 25º C (77º F)
±8 % RH, 30 to 80% RH, from 15 to 30 º C (59 to 95º F)



Probe operating temperature:

0 to 60º C (32 to 140º F)


User input response time:

200 mS
 

Does thermal overload protection (49RMS) in SEPAM series 20/40/60/80 in motor protection models inhibit the start order of the motor?

Issue:
Sepam is showing Start Inhibit warning when ANSI 66 is not the source for the warning.

Product Line:
Sepam 20, 40, 80

Environment:
SFT2841

Cause:
Sepam is blocking equipment start with Start Inhibit but ANSI 66 is not the protection causing the warning.

Resolution:
It is possible for the thermal overload protection (49RMS) inhibit the motor start. During each motor start, thermal heating/ increment of start is computed and is registered in SEPAM. After the motor start, no matter if the relay is tripped by 49RMS or it’s done manually by operators, the relay will do a simple verification. If the existing thermal level of the motor in addition to registered thermal increment dedicated to last start becomes bigger than Es2 then SEPAM will inhibit the motor start.

The existing thermal level of motor is reported in SEPAM and can be viewed by connecting to the relay and going to Network diagnosis> Machine in SFT2841. It is reported as “Thermal capacity used”.


To show how SEPAM verify the start inhibition we name it as “M”. Thermal heating/ increment of each motor start is not reported by relay but is saved in a register in SEPAM. Let’s name it as “N”. Es2 is heat rise tripping set point. So SEPAM will check below condition in order to decide to inhibit or not inhibit the closing order. If this condition becomes valid the start order would be inhibited.
M+N > Es2

The message on the SEPAM would be “start inhibit”, which is also grouped with 66(start per hour) protection.

Solution Interval for the PCFL (KPID) function block is incorrectly defined as floating point.

Goals and Symptoms

The solution interval for the PCFL( KPID) function block is incorrectly defined as a 'Floating Point' radix instead of the expected 'Long (32 Bit) Integer'.

Facts and Changes

Attempts to enter a floating point value will cause the block to return an error.

Causes and Fixes

Download the attached 'PCFL.ZIP' file and extract the PCFL.UCS file to your ..\ProWORX\32\Scripts folder and replace the existing file with it.

Attachments

(Removed File URL: 172278_91E6/PCFL.zip)(Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/47c8e58a82a99a2dc125706000611459/fl_block_5/0.138E?OpenElement&FieldElemFormat=gif)


Legacy KB System (APS) Data: RESL172278 V1.0, Originally authored by on , Last Edited by on
Related ranges: ProWORX

Is there a Telefast solution with premade cables for the 16 channel M340 discrete I/O modules?

There is no Telefast solution with premade cables for the 16-channel M340 discrete I/O modules.
There are three flying lead connection cables available with the terminal block on one end and flying leads on the other.
BMX FTW *01  ->*  3 = 3 meters, 5 = 5 meters and 10 = 10 meters.

The higher density discrete I/O modules (32 and 64 channel) do have a Telefast solution.
The options are listed in the Modicon X80 Discrete Input/Output Modules User Manual
 

What is the coil consumption or burden for the Tesys LC*D** contactors?

* 1 or 2
** 09 through 38

Issue:
Coil consumption or burden for the Tesys LC1D/2D contactors from 9A - 38A

Product Line: 
Contactors and Starters - IEC

Environment:
North American Products

Resolution:
All AC coils for the LC1D09 through LC1D38 3-pole contactors ( including ring tongue, quick connect and spring terminal versions ) have an inrush of 70 volt-amps for either 50 or 60 Hertz applications, and a sealed value of 7 volt-amps for 50Hertz applications or 7.5 volt-amps for 60 Hertz applications.

Can the single pole LA1DN and LADN auxiliary contact module be mounted on the TeSys contactors?

ISSUE
Can the single pole LA1DN and LADN auxiliary contact module be mounted on the TeSys contactors?
PRODUCT LINE
Auxiliary contacts for the Tesys D line
ENVIRONMENT
Tesys D-Line and Tesys F
CAUSE
Fit
RESOLUTION
These contacts will only fit on the following contactors:
Front mount only for LC1D40 through LC1D115 devices and LC1D40A - LC1D65A.
Left side mount only to LC1F contactors
CTA-ID : 2002751

E3 error message on the Symmetra Extended Run Battery Frame (XR frame)


Issue

The XR frame of a single phase Symmetra displays E3; The mainframe indicates an XR Frame Fault.


Product Line

Symmetra Power Array
Symmetra RM
Symmetra LX


Environment

All serial ranges


Cause

The "E3" error message on the Symmetra XR Frame is an indication of lost communication between the Symmetra mainframe and the Symmetra Extended Run (XR) Battery Frame. This error message will cause a fault LED on the PowerView display and will result in the loss of communication between the two frames where the Power Array will not be able to recognize the batteries that are located in the XR Frame.

This condition is a communication issue only, and in no way affects the function of the UPS if it were to go on battery. In that event the UPS goes on battery, the runtime will be recalculated based on the on the additional ampacity provided by the Extended Run Frame.


Resolution

Resetting the communication card on the Extended Run Frame will alleviate this communication issue. Please following the following steps in resetting the communication card on the Symmetra Extended Run Frame:

1) Disconnect the communication cable(s) in the card located in the back of the Symmetra Extended Run Battery Frame and wait for the green status light to go off.

2) Disconnect the communication cable(s) from the communications card by unscrewing the top right hand thumbscrew on the card so that the micro-latch that is being held by that thumbscrew is unseated.

3) Reseat the micro-latch on the card and screw in the thumbscrew back into the top right-hand corner of the card .

4) Reconnect the communication cable(s) in the back of the card and acknowledge the return of the green status light within 60 seconds the UPS will recognize the additional batteries and adjust the runtime value accordingly to include the batteries located in the Extended Run Frame.

At this point the E3 message should no longer be flashing on the XR Frame and on the PowerView you will see a message indicating "Number of Battery Modules Increase".  If for any reason this error message reoccurs, please contact technical support.


What is the advantage of the Protected LED light modules in the new XB4 and XB5 22mm push button lines?

Issue:
What are the characteristics of our XB4/XB5 light module?

Product Line:
Harmony Push Buttons

Environment:
North American Products

Resolution:
The light module contains electronics to handle surges on the control system.
Specific characteristics and ratings of Protected LED light modules:

Surge withstand Conforming to IEC 61000-4-5 2/1 kV,
Resistance to fast transients Conforming to IEC 61000-4-4 2 kV
Resistance to electromagnetic fields, Conforming to IEC 61000-4-3 10 V/m
Resistance to electrostatic discharges, Specific Characteristics of Protected LED Light Modules Only

Voltage limits
Nominal voltage
24 V: 19.2 to 30 Vdc; 21.6 to 24.6 Vac
120 V: 102 to 132 Vac
240 V: 195 to 264 Vac

Current consumption Applicable to all colors
24 Vac/Vdc supply blocks: 18 mA
120 Vac supply blocks: 14 mA
240 Vac supply blocks: 14 mA

Service life At nominal voltage and at an ambient temperature of 77 F (25C)
100,000 hours

Resistance to electrostatic discharges, Conforming to IEC 61000-4-2 8/6 kV,
Electromagnetic emission Conforming to EN 55011 Class B
Conforming to IEC 61000-4-2 8/6 kV


 

Proper Formats for Phone Numbers When Using Send Wireless SMS Message Alert Action from Netbotz appliance.

Issue:

Proper Formats for Phone Numbers When Using Send Wireless SMS Message Alert Action from Netbotz appliance.

Product Line:

NetBotz

Environment:

NetBotz version 2 using sms.

Cause:

When using the Send SMS Message alert action, the GSM phone number of an alert recipient can be entered in the local format or in international format.

Resolution:


Example of local format when a NetBotz appliance is configured to send SMS to a GSM phone number within U.S.:

5125551212

Where 512 is a U.S. area code.

Example of international format when a NetBotz appliance in U.S. is configured to send SMS to a GSM phone number in Australia:

+614142222222

Where 61 is the Australia country code, 414 is an area code, and + sign must be used to indicate that it is in international format.

How to Select Circuit breaker for the High Efficiency Motor? 

To select circuit breaker for the High efficiency motor, Please follow as specified. 

1) If the subtransient starting current is known (indicated by the motor manufacturer) and is less than 19 In motor (A peak). In this case, the starter components can be selected directly from the coordination tables from the latest Complimentary Technical Catalog, whatever the value of the starting current (for Id > 7.5 In).
Example: for a 110 kW 380/415 V 3-phase motor, the selected components are: NSX250-MA220/LC1-F225/LR9-F5371

2) If the subtransient starting current is unknown or greater than 19 In motor (A peak).In this case, the value used for the motor power in the coordination tables should be increased by 20 % to satisfy optimum starting and coordination conditions.
Example: for a 110 kW 380/415 V 3-phase motor, the selected components are
those for a motor power of 110 + 20 % = 132 kW: NSX400 Micrologic 4.3M/LC1-F265/LR9-F5371

Attached document for further reference. 
 

Post-Only Mode Overview with StruxureWare Data Center Expert

Issue:

Post-Only Mode Overview with StruxureWare Data Center Expert

Product Line:

NetBotz Central
InfraStruxure Central
StruxureWare Data Center Expert
NetBotz

Environment:

NetBotz Central 2.x
InfraStruxure Central
StruxureWare Data Center Expert
NetBotz version 2 and version 3 appliances

Cause:

Posting configuration options

Resolution:

Post-only mode was designed to allow NetBotz Version 2 (320/420/500) appliances to be installed at customer locations behind firewalls and be managed by a NetBotz Central at a headquarters location via HTTP or HTTPS connections across the Internet. Version 3 appliances (355/450/455/550/570) can also take advantage of this feature with the newer Data Center Expert systems

Post-only mode enables Version 2 and 3 appliances  to communicate in a mode where the appliance always initiates the connection to NetBotz Central or StruxureWare Data Center Expert.

Customers do not have to create a hole/port forward on their firewall, the IP traffic from the appliance appears as normal web traffic and the appliance does not require a public IP address. In this scenario the NetBotz Central must have a public IP address.

When in Post-only mode, an appliance will periodically connect to the NetBotz Central (once every 30 minutes by default). Upon checking in with the NetBotz Central / Struxureware server, all data collected by the appliance is uploaded and then the appliance queries the NetBotz Central for any queued jobs such as changes or updates.

Note: When viewing current sensor readings and pictures for Post-only appliances, the data can be up to 30 minutes old by default as it is pulled from the database and is not live/real-time.
 

Power Monitoring Expert 8.2 - When I run Report Generator (RepGen) from either an Engineering or Reporting Client, choosing 'Manage' causes a run-time error

Symptoms:
I launch Report Generator (the Excel-based reporting tool) on either an Engineering Client or a Reporting Client.
I choose the 'Manage Reports' radio button, and select any report.
At this point, an error dialog appears with the following text:

Run-time error 91:
Oject variable or With block variable not set


Workaound:
This will only happen if RepGen is run from either and Engineering or Reporting client and the version of Excel used is a newly installed x86 (32 bit) version of Excel 2013. The 64-bit version will work fine, as will the 32-bit versions of Excel 2007 and Excel 2016, as will using any  version of Excel and running RepGen on the server.

 

What is the power rating differences between the 8660 Alphapak and the 8660 SSRVS style starters?

Issue: What is the power rating differences between the 8660 Alphapak and the 8660 SSRVS style starters?
 
Product Line: 8660 AlphaPak starters
 
Environment: All
 
Cause:N/A
 
Resolution:
The currect rating abbreviations were:
Alphapak`s SSRVS`s
MD (16 amps) MG (120 amps)
ME (32 amps) MH (200 amps)
MF (64 amps) MJ (320 amps)
MG (128 amps) MK (500 amps)
MM (750 amps).


They voltage codes were:
Alphapak`s SSRVS`s
23 (208 / 230 volts) 11 (200 volts)
46 (380 / 460 volts) 22 (230 /460 volts)
57 (500 / 575 volts) 33 (500 / 575 volts).  NOTE The 8660 AlphaPak SSRVS are obsolete.  Parts, Service, or Support are no longer available.

 

How do you calculate the dB loss for a Remote I/O system?

Issue:
How to calculate the dB loss for a remote I/O network.

Product Line:
Remote I/O

Environment:
Network

Resolution:

RG6 is .36db/100 feet
RG11 is .17db/100 feet

To calculate maximum attenuation, add all sources of attenuation between the RIO
head processor and a drop adapter; the total loss must not exceed 35 dB (32 dB for
controllers without pre-amps). The maximum attenuation for the system is generally
measured from the RIO processor node to the last drop adapter on the network. The
last adapter usually represents the maximum loss of the entire cable system. There
are exceptions however adapters near the end of the cable system with long drop
cables may have greater attenuation.
Maximum system attenuation at 1.544 Mhz can be calculated as follows:
dB loss = TCA + DCA + TDA + (NOS x 6) + (NOT x 0.8)
where:
TCA = the trunk cable attenuation from the head to the end of the trunk
DCA = the drop cable attenuation, generally at the last drop
TDA = 14 dB, the tap drop attenuation
NOS = the number of splitters in the system
NOT = the number of taps between the last node and the head


Note: The Quantum is going obsolete and has been replaced by the M580, the M580 can run the Quantum remote I/O or can be upgraded to the x80 I/O that is Ethernet. For more information on this contact local Schneider office or distributor.  

What are the dip switch settings for sku 5328, Apple to VGA Monitor Adapter?

Issue:
I need to connect my VGA/SVGA monitor to an Apple computer with a DB15 monitor port.  I need to know how to set the dip switches on this adapter.
 
Product Line:
Cables and Connectivity Solutions.
 
Environment:
AR5328 Apple to VGA monitor adapter. 
 
Cause:
The VGA monitor cable has a HD15 connector and the Apple computer has a DB15 port. The adapter has 6 dip switches. How are the dip switches supposed to be set?
 
Resolution :

DB15 Male to HD15 Female. Molded style 6. 10 Position DIP switch adjusting  the signal between a Macintosh Computer and IBM Monitor. Supports 6 signal  modes and resolution.
 
Monitor Resolution Mode 1 Mode 2 Mode 3 Mode 4 Mode 5 Mode 6
12"" RGB 512 x 384 1345 13456 1347 1346 13467 134
13"" RGB 640 x 480 66Hz 145 1456 147 146 1467 14
Portrait 640 x 870 2345 23456 2347 2346 23467 234
VGA/SVGA 640x 80/800x600 Hz 235 2356 237 236 2357 23
15"" Tilt 245 2456 247 246 2467 24
16"" Color 832 x 624 135 1356 137 136 1367 13
19"" Color 1024 x 768 125 1256 127 126 1267 12
21"" Color 1152 x 870 12345 123456 12347 12346 123467 1234
2 Page Mono 1152 x 870 345 3456 347 346 3467 34
NTSC 1245 12456 1247 1246 12467 124
NTSC/PAL 1235 12356 1237 1236 12367 123
HI-RES (12""-14"") 145 1456 147 146 1467 14
Multiple Scan 14"" 14589 145689 14789 14689 146789 1489
Multiple Scan 16"" 1458 14568 1478 1468 14678 148
Multiple Scan 21"" 1459 14569 1479 1469 14679 149

EXAMPLE: Mode 1345 has switches 1, 3, 4 and 5 turned on and all others turned off.
Mode SW1 SW2 SW3 SW4 SW5 SW6 SW7 SW8 SW9 SW10
1345 ON OFF ON ON ON OFF OFF OFF OFF OFF
 
MODE 1 is Composite SYNC (1) SYNC signal (DB 15M pin 3) connected to HD 15F pin 13
MODE 2 is Composite SYNC (2) DB 15 pin 3 & 15 conn. to HD 15F pin 13
MODE 3 is SYNC on V DB 15 pin 12 conn. to HD 15F pin 14
MODE 4 is SYNC on H DB 15 pin 15 conn. to HD 15F pin 13
MODE 5 is Separate SYNC DB 15 pin 12 conn. to HD 15F pin 14
DB 15 pin 15 conn. to HD 15F pin 13
MODE 6 is SYNC on GREEN SYNC on GREEN

In order to set the adapter you should know the resolution your computer is  sending to the monitor, then choose the correct setting. It may be worth a  quick check to see if the video port/card you have is SVGA compatible also. If you have a standard SVGA monitor, the video port/card is SVGA compatible,  and you don't know the resolution, this list is the most common settings.  Start at the top and work your way down the list until the video is acceptable to you.


For The Most Common SVGA Monitor Resolutions These Settings, Turn On Switches:

2,3,5,7 (supports 640 x 480 800 x 600)

1,3,6,7 (supports 832 x 624)

1,2,6,7 (supports 1024 x 768)

1,2,3,4,6,7 (supports 1152 x 870)

1,4,6,7,8,9 (multiscan 14"")

1,4,6,7,8 (multiscan 16"")

1,4,6,7,9 (multiscan 21"")

What are the processes associated with PowerSCADA Expert?

Issue
The processes associated with PowerSCADA Expert.

Product Line
PowerSCADA Operations, PSO
PowerSCADA Expert, PSE
PowerLogic SCADA, PLS

Environment
Runtime Manager
Task Manager

Cause
In cases that a project does not start or shut down properly, it is advised to check the processes.  In the case the project did not shut down properly, the process can be killed manually using Windows Task Manager.  This way upon a restart of Runtime Manager, the project starts without any problem.

As such it is important to know the associated processes.

Resolution
The example below shows a project with six I/O Servers (numbered 2, 4, 6, 8, 10 and 12), a Trend Server, one Alarm Server and a Client (represents the main project); a total of 9 processes as shown in Runtime Manager.

NOTE: While the screenshot below applies to older version of SCADA, the same analogy applies to newer versions.

          

The processes above can be verified in Windows Task Manager as shown below.  There is an entry for each of the above 9 processes, each labeled Citect32.exe *32.  Note the one-to-one correspondence among the Process IDs in Task Manager and Process IDs in Runtime Manager.  For example PID 22716 in Task Manager corresponds to IOServer6 as show in the above picture.

          


NOTE: The last three processes in the above screenshot applies to PSE 8.1 and older; more explanation below.

In case SCADA application is open for editing a project, there will be additional processes.  Process names and their corresponding application are shown below.  Depending on the version, different applications open.

1. SCADA version 8.1 and older:

CtDraw32.exe *32     Citect Graphics Builder
CtEdit32.exe *32       Citect Project Editor
CtExplor.exe *32       Citect Explorer

2. SCADA version 8.2:

PowerSCADA Studio (32 bit)     PowerSCADA Studio

          



Example of a PowerSCADA 8.2 project with 5 process and PowerSCADA Studio open for editing:

1. Runtime Manager:

          

2. Task Manager (Details tab):

           

Video: What auxiliary contact modules are available for the LC1D and LC2D contactors?

Issue:
Auxiliary contact modules for the LC1D and LC2D contactors

Product Line: 
Contactor and Starters - IEC

Environment:
North American Products

Resolution:
Select based on application requirements. Please note that the TeSys and Pre-TeSys auxiliary blocks are backward/forward compatible.
Front Mounting; maximum of 1 block per contactor:

N.O.-------N.C.-----TeSys P/N--------Pre-TeSys P/N
--1-----------1---------LADN11-----------LA1DN11
--1-----------1---------LADN11G---------LA1DN11G (See Footnote 1)
--1-----------1---------LADN11P---------LA1DN11P (See Footnote 1)
--2-----------0---------LADN20-----------LA1DN20
--2-----------0---------LA1DX20---------LA1DX20 (See Footnote 2)
--2-----------0---------LA1DY20---------LA1DY20 (See Footnote 3)
--0-----------2---------LADN02-----------LA1DN02
--2-----------2---------LADN22-----------LA1DN22
--2-----------2---------LADN22G---------LA1DN22G (See Footnote 1)
--2-----------2---------LADN22P---------LA1DN22P (See Footnote 1)
--2-----------2---------LADC22------------LA1DC22 (See Footnote 4)
--3-----------1---------LADN31------------LA1DN31
--3-----------1---------LA1DZ31----------LA1DZ31 (See Footnote 5)
--1-----------3---------LADN13------------LA1DN13
--4-----------0---------LADN40------------LA1DN40
--4-----------0---------LA1DZ40-----------LA1DZ40 (See Footnote 6)
--0-----------4---------LADN04------------LA1DN04




Front Mounting; maximum of 1 block per contactor: For use with D2 Series 25 amp through 80 amp contactors and TeSys Series 40 amp through 80 amp only.

N.O.-------N.C.-----TeSys P/N--------Pre-TeSys P/N
--1-----------0--------LADN10----------LA1DN10
--0-----------1--------LADN01----------LA1DN01

Side Mounting; maximum of 1 block on each side for D2 Series and Tesys Series 40 through 80 amp contactors. Tesys 9 through 32, 115, and 150 amps contactors will accept 1 block and is limited to left side only. (*) DC control devices will not accept side mount auxiliaries.
(*) DC control exceptions that will accept one left side mounted auxiliary: LC1D115 & LC1D150.

N.O.-------N.C.-----TeSys P/N--------Pre-TeSys P/N
--1-----------1--------LAD8N11----------LA8DN11
--2-----------0--------LAD8N20----------LA8DN20
--0-----------2--------LAD8N02----------N/A

Footnotes:
{1} EN50 012 Machine Tool Terminal Markings
{2} (2) NO Sealed Dust Tight Contacts
{3} Gold Flash Contacts
{4} (1) NO & (1) NC Standard and (1) NO & (1) NC Make Before Break
{5} (2) NO Dust Tight Contacts & (1) NO & (1) NC Standard Contacts
{6} (2) NO Dust Tight Contacts & (2) NO Standard Contacts

ION over Modbus communications for PM8000 and ION7400 series meters

Issue
New features and improvements were made on firmware version v1.4.1 for the PM8000 and ION7400 meters. This attached document (TechnicalBulletin_ION-Modbus_v1.3) addresses issues related to replacing legacy products on a Modbus serial (RS-485) bus connected to PME systems.

ION over Modbus is a communications method that allows an ION master such as EcoStruxure™ Power Monitoring Expert or PowerLogic™ ION Setup software full access to all the ION modules inside the ION meter, while communicating using Modbus RTU protocol on the serial daisy chain.

The primary use of ION over Modbus is specifically for retrofit applications, where a Modbus meter such as the PowerLogic PM800 series meter is being replaced by an ION meter such as the PowerLogic PM8000 series meter on the RS-485 serial bus.

Product Line
PM8000
ION7400

Cause 
ION masters such as Power Monitoring Expert (PME) and ION Setup use ION protocol to communicate with an ION meter to access and manipulate the ION modules in the meter.  However, if the ION meter is added to a Modbus serial daisy chain, the ION meter must be configured as a Modbus device (i.e., protocol set to Modbus RTU) to allow Modbus masters access to the mapped Modbus registers in the ION meter.
 
PME and ION Setup use Modbus protocol to communicate with a Modbus gateway and the serial daisy-chained meters.  Historically, an ION meter that has been added as a Modbus RTU device in the Modbus serial daisy chain cannot be easily configured, i.e., PME or ION Setup cannot access the ION modules in the meter because the communications protocol is set to Modbus RTU, not ION. 

Resolution
All ION meters support the Modbus RTU protocol. Newer ION meter firmware adds ION over Modbus functionality. This enables an ION master such as Power Monitoring Expert or ION Setup to access all configuration and historical data in the meter while it is connected to a serial communications bus and configured as a Modbus RTU device

Updates are available for Power Monitoring Expert and ION Setup to support ION over Modbus for communication networks utilizing an Ethernet to serial gateway device to connect to the serial daisy chain.



Power Monitoring Expert and ION Setup currently do not support ION over Modbus communications for:
  • Direct Ethernet or direct serial communications connections.
  • Serial communications sites that use serial-to-serial communications converters such as an RS 232 to RS 485 converter or USB to RS 485 adapter.
  • Modem sites (telephone, radio or fiber optic).
Serial communications considerations
ION meters can generate larger volumes of historical data, events or waveforms, which might cause communications performance issues.  It is recommended not to exceed 10-15 devices wired on the same RS-485 daisy chain.


Prerequisites
To use ION over Modbus, both your ION meter and ION software must meet the minimum requirements:
ION meter
  • PM8000 firmware v1.4.1 or later
  • ION7400 firmware v1.4.1 or later
ION software
  • Power Monitoring Expert 8.2 CU1  (Cumulative Update #1) or later. This update is available for download from this Box link.
  • The latest version of ION Setup (available from Box at Schneider electric)

For more information on ION over Modbus Communication, review the attached Technical Bulletin.

PowerChute Business Edition – Simple Signaling with Interface Expander 2 card shutdown delay

Issue:
There is a delay in shutting down clients in a Simple Signalling configuration with an Interface Expander 2 card.

Product: 
PowerChute Business Edition v9.5 and above

Environment: 
Simple Signaling with Interface Expander 2 card (AP9624)

Solution:
After the UPS and Interface Expander 2 card issue a shutdown command for the Master server and simple clients, a turn off command is also issued to turn off the UPS. In order to ensure graceful shutdown of all clients, the delay of this turn off command is forced to be equal to the values set for “Time for operating system to shut down” and “At runtime limit” in the Shutdown Settings screen of the Master server.

However, for Type B UPS devices, an additional delay is added to the “At runtime limit” value for any time setting greater or equal to 10 minutes. See the table below for the different time delays:
User-Specified Delay (At runtime limit) Interface Expander 2 Time Delay
2 minutes No additional delay (2 minutes in total)
5 minutes No additional delay (5 minutes in total)
7 minutes No additional delay (7 minutes in total)
10 minutes 6 minutes (16 minutes in total)
12 minutes 6 minutes (18 minutes in total)
15 minutes 6 minutes (21 minutes in total)
18 minutes 6 minutes (24 minutes in total)
20 minutes 12 minutes (32 minutes in total)
 
NOTE: This issue is specific to Type B UPS devices only. Visit Knowledge Base article FA315835 on the APC website to find out more about UPS model types.
 

How are floating point values converted in Schneider Electric energy meters?

Issue
Some Powerlogic meters represent 32-bit Modbus registers as an IEEE 754 floating point data type 

Product Line
PowerLogic and ION Meters that support IEEE 754 floating point data types in Modbus registers

Environment
Modbus Floating Point Data Type

Cause
Internally, most Schneider PowerLogic meters use floating point representations (conforming to IEEE floating point standards) to represent large numbers (i.e. ones that don't fit easily into integer formats). The most common format is a 4 byte floating point (IEEE 754) representation. Some meters allow reading of values directly using Modbus protocol that are in this format (see specific meter’s Modbus Register Map for more details).

Resolution
The architecture of this number format is the following:

S E F
0 1_______8 9_______________________31

S: sign
E: exponent
F: faction (also referred to as the mantissa or significand)

calculation would be = (-1)^S * 2^(E [dec format]-127) * (1.F)[Base 10]

Take frequency reading of PM700 as an example. If the frequency reading in floating point registers are:
1020: 0100001001000111
1021: 0000000000000000

Combine 2 registers in binary format to become:
01000010010001110000000000000000

According to the IEEE Floating Point Standard, split the combined value according to the structure:
 
S E F
0 10000100 10001110000000000000000


When S=0, it is a positive number (i.e. S=1 means the value is negative).
The value in E is 10000100, which is 132 in decimal.
The remaining portion is placed in F, which is 0.10001110000000000000000 (Base 2).
1.F is 1.10001110000000000000000 in base 2, which equals to 1.55468750000000000000000 in Base 10
1.554687500000000000000001.55468750000000000000000
Placing this in the formula results in (-1)^(0) * 2^(132-127) * (1.55468750000000000000000) = 49.75

For more information, a general explanation can be found on Wikipedia at: https://en.wikipedia.org/wiki/IEEE_floating-point_standard


Attached to this article is an Excel-based 32-bit floating point calculator

Where can I find the Compatibility Support Matrix for PowerLogic/PowerSCADA Expert/ION products?

Issue
Where can I find the Hardware and Software Support Matrix for PowerLogic, Power Scada Expert, and ION products?

Product Line
Power Monitoring Expert
Power Scada Expert 
ION Enterprise
Struxureware Power Monitoring
Summary Report Packs
Event Notification Module
Active Pager Module
SMS
Sequence of Events Recorder

Environment
For New Installations

Cause

Need to know what Hardware and Software Matrix support is needed to install software packages. 

Resolution

Power Monitoring Expert 8.2 Support

Operating Systems
Windows 7 Professional/Enterprise, SP1 32/64
Windows 8.1 Professional/Enterprise 64
Windows 10 Professional/Enterprise 64
Windows Server 2008 R2 Standard/Enterprise, SP1 32/64
Windows Server 2012 Standard 64
Windows Server 2012 R2 Standard 64
Windows Server 2016 Standard 64
 
SQL Server Editions StandAlone Server Distributed Database Server
SQL Server 2008 R2 Express, SP3 Yes  
SQL Server 2012 Express, SP3 Yes  
SQL Server 2014 Express, SP1, SP2 Yes  
SQL Server 2016 Express, SP1 Yes  
SQL Server 2008 R2 Standard/Enterprise, SP3 Yes Yes
SQL Server 2012 Standard/Enterprise/Business Intelligence, SP3 Yes Yes
SQL Server 2014 Standard/Enterprise/Business Intelligence, SP1 SP2 Yes Yes
SQL Server 2016 Standard/Enterprise/Business Intelligence, SP1 Yes Yes
 
Note that supported 32-bit and 64-bit SQL Server editions can only be installed on supported 32-bit and 64-bit Windows operating systems, respectively. For example, a 32-bit SQL Server edition is not supported on a 64-bit Windows operating system.
 

Power Monitoring Expert 8.1 Support

 
Operating Systems
Windows 7 Professional/Enterprise, SP1 32/64
Windows 8.1 Professional/Enterprise 64
Windows 10 Professional/Enterprise 64
Windows Server 2008 R2 Standard/Enterprise, SP1 32/64
Windows Server 2012 Standard, 64
Windows Server 2012 R2 Standard 64
 
SQL Server Editions StandAlone Server Distributed Database Server
SQL Server 2008 R2 Express, SP3 Yes  
SQL Server 2012 Express, SP2 Yes  
SQL Server 2014 Express, SP1 Yes  
SQL Server 2008 R2 Standard/Enterprise, SP3 Yes Yes *1
SQL Server 2012 Standard/Enterprise/Business Intelligence, SP3 Yes Yes *2
SQL Server 2014 Standard/Enterprise/Business Intelligence, SP2 Yes Yes *2
 
1. Supported for a distributed database server configuration on WindowsServer 2008 R2 Standard/Enterprise SP1.
2. Supported for a distributed database server configuration on WindowsServer 2012 Standard SP1, and on WindowsServer 2012 R2 Standard.
 Note that supported 32-bit and 64-bit SQL Server editions can only be installed on supported 32-bit and 64-bit Windows operating systems, respectively. For example, a 32-bit SQL Server edition is not supported on a 64-bit Windows operating system.



Power Monitoring Expert 8.1 DCE Support

Operating Systems
Windows 7 Professional/Enterprise, SP1 32/64
Windows 8.1 Professional/Enterprise 64
Windows 10 Professional/Enterprise 64
Windows Server 2008 R2 Standard/Enterprise, SP1 32/64
Windows Server 2012 Standard, 64
Windows Server 2012 R2 Standard 64
 
SQL Server Editions
SQL Server 2008 R2 Standard/Enterprise, SP3
SQL Server 2012 Standard/Enterprise/Business Intelligence, SP2
SQL Server 2014 Standard/Enterprise/Business Intelligence, SP1

 Note: 32-bit and 64-bit versions are supported. Bites must match between SQL Server and Windows OS (32-bit SQL on 32-bit Windows, 64-bit SQL on 64-bit Windows).

 

Power Monitoring Expert 8.0 Support

Operating Systems
Windows 7 Professional/Enterprise, SP1 32/64
Windows 8.1 Professional/Enterprise 64
Windows Server 2008 R2 Standard/Enterprise, SP1 32/64
Windows Server 2012 Standard, 64
Windows Server 2012 R2 Standard 64
 
SQL Server Editions StandAloneServer  Distributed Server
SQL Server 2008 R2 Express, SP3 Yes No
SQL Server 2012 Express, SP2 Yes No
SQL Server 2014 Express, SP1 Yes No
SQL Server 2008 R2 Standard/Enterprise, SP3 Yes Yes *1
SQL Server 2012 Standard/Enterprise/Business Intelligence, SP3 Yes Yes *2
SQL Server 2014 Standard/Enterprise/Business Intelligence, SP2 Yes Yes *2
 
1. Supported for a distributed database server configuration on WindowsServer 2008 R2 Standard/Enterprise SP1.
2. Supported for a distributed database server configuration on WindowsServer 2012 Standard SP1, and on WindowsServer 2012 R2 Standard.
 Note that supported 32-bit and 64-bit SQL Server editions can only be installed on supported 32-bit and 64-bit Windows operating systems, respectively. For example, a 32-bit SQL Server edition is not supported on a 64-bit Windows operating system.
 

Power Monitoring Expert 7.2.2 Support

Operating Systems and Respective SQL installations
32-bit Windows Operating Systems 32-bit Microsoft SQL Server Editions Standalone Server Distributed Database Server
Windows 7 Professional/Enterprise, SP1 SQL Server 2008 R2 Express, SP2 Yes No
SQL Server 2008 R2 Standard/Enterprise, SP2 Yes No
SQL Server 2012 Express, SP1 Yes No
SQL Server 2012 Standard/Enterprise, SP1 Yes No
Windows Server 2008 Standard/Enterprise, SP2 SQL Server 2008 R2 Express, SP2 Yes No
SQL Server 2008 Standard/Enterprise, SP3 Yes Yes
 
64-bit Windows Operating Systems 64-bit Microsoft SQL Server Editions Standalone Server Distributed Database Server
Windows 7 Professional/Enterprise, SP1 SQL Server 2008 R2 Express, SP2 Yes No
SQL Server 2008 R2 Standard/Enterprise, SP2 Yes No
SQL Server 2012 Express, SP1 Yes No
SQL Server 2012 Standard/Enterprise, SP1 Yes No
Windows Server 2008 Standard/Enterprise SP2, and R2 SP1 SQL Server 2008 R2 Express, SP2 Yes No
SQL Server 2008 R2 Standard/Enterprise, SP2 Yes Yes
Windows Server 2012 / R2 Standard/Enterprise SQL Server 2012 Express, SP1 Yes No
SQL Server 2012 Standard/Enterprise, SP1 Yes Yes
 

Struxureware Power Monitoring 7.0.1 Support

Operating Systems and Respective SQL installations
32-bit Windows Operating Systems 32-bit Microsoft SQL Server Editions Standalone Server Distributed Database Server
Windows 7 Professional Enterprise Editions, SP1 SQL Server 2008 R2 Express Edition x
SQL Server 2008 R2 Standard Edition, SP1 x
Windows Server 2008 Standard/Enterprise Editions, SP2 SQL Server 2008 R2 Express Edition x
SQL Server 2008 Standard/Enterprise Editions, SP2
SQL Server 2008 R2 Standard/Enterprise Editions, SP1
 
64-bit Windows Operating Systems 64-bit Microsoft SQL Server Editions Standalone Server Distributed Database Server
Windows 7 Professional Enterprise Editions, SP1 SQL Server 2008 R2 Express Edition x
SQL Server 2008 R2 Standard Edition, SP1 x
Windows Server 2008 Standard/Enterprise Editions, SP2 SQL Server 2008 R2 Express Edition x
SQL Server 2008 Standard/Enterprise Editions, SP2
SQL Server 2008 R2 Standard/Enterprise Editions, SP1
Windows Server 2008 R2 Standard/Enterprise Editions, SP1 SQL Server 2008 R2 Express Edition x
SQL Server 2008 Standard/Enterprise Editions, SP2
SQL Server 2008 R2 Standard/Enterprise Editions, SP1
 

ION Enterprise 6.0 SP1 Support

Operating Systems and Respective SQL installations  
32-bit Microsoft Windows Operating Systems 32 bit Microsoft SQL Server Versions StandAlone Distributed DB Server  
Windows XP (32-bit) Professional Edition, SP3 SQL Server 2005 (32-bit) Express Edition from the ION:E DVD x  
Windows Vista (32-1,4) Business/Ultimate/Enterprise Editions, SP2 SQL Server 2005 (32 bit) Express Edition from the ION:E DVC x  
Windows 7 (32-bit) Professional/Enterprise Editions SQL Server 2005 (32-bit) Express Edition from the ION:E DVD 1 x  
SQL Server 2005 (32 bit) Standard/Enterprise Editions 2 x  
SQL Server 2008 R2 (32 bit) Standard/Enterprise Editions 3 x  
Windows Server 2003 (32-bit) Standard/Enterprise Editions, SP2 SQL Server 2005 (32-bit) Express Edition from the ION:E DVD x  
SQL Server 2005 (32-bit) Standard/Enterprise Editions  
Windows Server 2003 R2 (32-bit) Standard/Enterprise Editions SQL Server 2005 (32-bit) Express Edition from the ION:E DVD x  
SQL Server 2005 (32-bit) Standard/Enterprise Editions  
Windows Server 2008 (32-bit) Standard/Enterprise Editions, SP2 SQL Server 2005 (32-bit) Express Edition from the ION:E DVD x  
SQL Server 2005(32-big Standard/Enterprise Editions  
SQL Server 2008 R2 (32-big Standard/Enterprise Editions 7 11  
   
64 bit Microsoft Windows Operating Systems Microsoft SQL Server Versions  StandAlone Distributed Minimalist
Windows 7 (64-bit) Professional/Enterprise Editions SQL Server 2005 (32-bit) Express Edition from the ION:E DVD 4 x x
SQL Server 2005 (64-bit) Standard/Enterprise Editions 5 x x
SQL Server 2008 R2 (64-bit) Standard/Enterprise Editions 6 x x
Windows Server 2008 64 bit Standard/Enterprise Editions, SP2 SQL Server 2005 (32-bit) Express Edition from the ION:E DVD 8 x x
SQL Server 2005 (64-bit) Standard/Enterprise Editions 9 12 x
SQL Server 2008 R2 (64-bit) Standard/Enterprise Editions 10 13 14
Windows Server 2008 R2 64 bit Standard/Enterprise Editions SQL Server 2005 (32-bit) Express Edition from the ION:E DVD 8 x x
SQL Server 2005 (64-bit) Standard/Enterprise Editions 9 12 x
SQL Server 2008 R2 (64-bit) Standard/Enterprise Editions 10 13 x
 

Browser Support for ION E, Struxureware Power Monitoring, and Power Monitoring Expert Support

Browser Support for ION/SPM/PME
Browser Support  ION E 6.0 SPM 7.0.1 PME 7.2.2 PME 8.0 PME 8.1 PME 8.2
IE 11      
IE 10    
IE 9        
IE 8        
IE 7          
IE 6          
Chrome 16+            
Chrome 20 or later          
Chrome 42 and later*      
Firefox 14+            
Firefox 35 and later*      
Microsoft Edge*        
Safari 5 and later          
Safari 7 and after      

* The browsers support the web application framework, and Dashboards, Diagrams, and Trends
applications. Alarms and Tables are dependent on browser support of the Silverlight plugin.

Power Scada Expert Support

Operating Systems PLS 7.10 PLS 7.20 PSE 7.30 PSE 7.40 PSE 8.0 PSE 8.1 PSE 8.2
Windows XP, SP3 Professional Yes Yes Yes No No No No
Windows Server 2003, SP2 Standard/Enterprise Yes Yes Yes No No No No
Windows Server 2003 R2, SP1 Yes Yes No No No No No
Windows Vista, SP2 Yes Yes Yes No No No No
Windows 7, SP1 Professional/Enterprise No Yes Yes Yes Yes Yes *4 Yes *4
Windows Server 2008, SP2 Standard/Enterprise No Yes Yes Yes No No No
Windows Server 2008 R2, SP1 No Yes Yes Yes Yes Yes Yes
Windows 8 No No Yes *1/2 Yes Yes Yes *4 Yes *3/4
Windows 8.1 No No No No Yes *2 Yes *4 Yes *4
Windows Server 2012 No No Yes *1/2 Yes Yes Yes Yes
Windows Server 2012 R2 No No No No Yes *2 Yes Yes
Windows 10 No No No No No No Yes *4
Windows Server 2016 No No No No No No Yes
 
1. Service Pack 1 for the operating system is required
2. Available with PowerSCADA Expert Service Release 1
3. Not supported by Advanced Reporting and Dashboards (PME)
4. Not supported by PowerSCADA Anywhere
 

Summary Report Pack Support

Platform Compatibility
✓=Supported SRP 2.1 SRP 3.0  SRP 3.0.1 SRP 3.2 SRP 4.0  SRP 4.2 SRP 4.3
ION Enterprise 6.0 SP1 x x x x x x
SPM 7.0 x x x x
SPM 7.0.1 x x x x x
PME 7.2 x x x x x
PME 7.2.1 x x x x x
PME 7.2.2 x x x x x x
 
SQL Server              
Microsoft SQL Server 2005 (32-bit) x x x x x x
Microsoft SQL Server 2008 (32-bit & 64-bit) x x
Microsoft SQL Server 2008 R2 (64-bit)
Microsoft SQL Server 2008 R2 Express x x x x
Microsoft SQL Server 2012 AI x x x x
 

Sequence of Events Recorder (SER) Support

Devices SER 8.0 SER 7.5/7.5.1 SER 7.3
CM4000 (SER and Standard Alarms)
Multilin (489, 745, 750,760)
Sepam (20 40 80)
Sepam (1000 2000) x x
Moghnahan Protime
Moghnahan PLC
Cyber Sciences 3200
Cyber Sciences 2408    
Power Meter 870
Schweitzer Devices (300G,351A,700G,710,75 A) x x
Historian SER 8.0 SER 7.5/7.5.1 SER 7.3
Event Logging
"Live" Current Events view
"Historical" Events View
Event Sorting and Filtering for analysis
System Health x x x
"Live Current Events view
Historical" Events View
Event Sorting and Filtering for analysis
Operating System SER 8.0 SER 7.5/7.5.1 SER 7.3
Windows Server 2012/2012 R2 x x
Windows 8/8.1 x x
Windows Server 2008 R2 (64bit)
Windows Server 2008 (64bit)
Windows Server 2008 (32bit)
Windows 7 (64bit)
Windows 7 (32bit)
Windows Server 2003 x x
Windows Vista (32bit) x x
Windows XP x x
SQL Server SER 8.0 SER 7.5/7.5.1 SER 7.3
Microsoft SQL Server 2012 x x
Microsoft SQL Server 2008 R2 (64bit) x
Microsoft SQL Server 2008 R2 (32bit) x
Microsoft SQL Server 2008 x
Microsoft SQL Server 2005 (32bit) x x
Browser Support SER 8.0 SER 7.5/7.5.1 SER 7.3
lE 11 x x
IE 10 x x
IE 9 x x
IE 8 x x x
IE 8 (Compatibility Mode) x
Chrome 16+ x x
Firefox 14+ x x
Languages SER 8.0 SER 7.5/7.5.1 SER 7.3
English
 
*SER 7.5.1 contains the same feature set at SER 7.5, but includes a hotfix related to installs on distributed systems.              
 
 

Event Notification Module Support

Platform ENM 8.3 ENM 8.2 ENM 8.0 ENM 7.1 ENM 7.0 ENS 6.4
PME 8.0 x x x x x
PSE 8.0 x x x x x
PSE v7.40 SR1 x x x x
PSE v7.40 x x x x
PLSCADA v7.20 x x
PLS v7.20 SR1 x x x
PSE 7.30/SR1 x x x
PLSCADA v7.10 x x x x x x
CitectSCADA v7.20 x x x x x x
CitectSCADA v7.10 x x x x x x
Vijeo Citect v7.20 x  
Vijeo Citect v7.10 x x x x x x
SPM 7.0/7.0.1 x x
PME 7.20 x x x
ION Enterprise 6.0/6.0 SP1 x x x x
SMS 4.3 x x x x x
 
Operating System ENM 8.3 ENM 8.2 ENM 8.0 ENM 7.1 ENM 7.0 ENS 6.4
Windows Server 2012 R2 (64bit) x x x x
Windows Server 2012 (64bit) x x x x
Windows Server 2008 R2 (64bit) x
Windows Server 2008 (64bit) x
Windows Server 2008 (32bit)
Windows 8.1 (64bit) x x x x
Windows 8 (64(bit) x x x x
Windows 7 (64bit) x
Windows 7 (32bit)
Windows Server 2003 x x x x x
Windows Vista (32bit) x x x x x
Windows XP x x x x x
 
Operating Systems Support for Event Notification Module
SQL Server ENM 8.3 ENM 8.2 ENM 8.0 ENM 7.1 ENM 7.0 ENS 6.4
SQL Server 2014 Standard/Enterprise x x x x x
SQL Server 2014 Express x x x x x
SQL Server 2012 Standard/Enterprise x x
SQL Server 2012 Express x x x x x
SQL Server 2008 R2 (64bit) x
SQL Server 2008 R2 (32bit)
SQL Server 2008  x x x x
SQL Server 2008 SP2 x x x x x
SQL Server 2005 (32bit) x x x x x
 
Browser Support for Event Notification Module
Browser Support ENM 8.3 ENM 8.2 ENM 8.0 ENM 7.1 ENM 7.0 ENS 6.4
IE 11 x x x
IE 10 x x x
IE 9 x x x
IE 8 x x x x x x
IE 8 (Compatibility Mode) x x x
Chrome 20+ x x x x
Chrome 16+ x x x x
Firefox 14+ x x x
 

System Manager Software (SMS) 4.3 Support

32-bit Microsoft Windows Operating Systems 32-bit Microsoft SQL Server Versions Supported?
Windows XP (32-bit) Professional Edition, SP3 SQL Server 2005 (32-bit) Standard/Enterprise Yes
Windows Vista (32-bit) None No
Windows 7 (32-bit) - Professional/Enterprise  None No
Windows Server 2003 (32-bit) - Standard/Enterprise Editions, SP2 SQL Server 2005 (32-bit) Standard/Enterprise Yes
Windows Server 2003 R2 (32-bit) - Standard/Enterprise Editions SQL Server 2005 (32-bit) Standard/Enterprise Yes
Windows Server 2008 (32-bit) - Standard/Enterprise Editions, SP2 SQL Server 2005 (32-bit) Standard/Enterprise Yes
 
64-bit Microsoft Windows Operating Systems Microsoft SQL Server Versions Supported?
Windows Vista (64-bit) None No
Windows 7 (64-bit) - Professional/Enterprise Editions None No
Windows Server 2008 (64-bit) - Standard/Enterprise Editions, SP2 None No
Windows Server 2008 R2 (64-bit) - Standard/Enterprise Editions None No
 
1. Supported for a distributed database server configuration on WindowsServer 2008 R2 Standard/Enterprise SP1.
2. Supported for a distributed database server configuration on WindowsServer 2012 Standard SP1, and on WindowsServer 2012 R2 Standard.
Note that supported 32-bit and 64-bit SQL Server editions can only be installed on supported 32-bit and 64-bit Windows operating systems, respectively. For example, a 32-bit SQL Server edition is not supported on a 64-bit Windows operating system.