Safety Plug Pack

Symmetra RM UPS: SYRMXR4B4.

Symmetra LX UPS: use any combination of SYARMXR3B3, SYAXR9B9, SYARMXR9B9, or SYRMXR4B4. SYXR12 and SYXR4 cabinets are compatible only with the use of the DC cable adapter, SYOPT3, which is discontinued.



Please note: The maximum number of XR frames that can be supported by single phase Symmetra platform is 7.  Symmetra LX systems with integrated XR cabinets can only communicate with 6 additional, external XR cabinets.



 

Issue:
What does the 412 suffix mean on the ATV312 drives?

Product Line:
Altivar 312

Environment:
All models

Cause:
Cannot find source in the USA

Resolution:
Suffix 412 indicates a special ATV312 for solar photovoltaic applications.
It is not marketed in the USA.  Please contact your OEM for suggested replacements.

• For the use of cable ties for cable clamping
• Not suitable for 414/4P
• For 410, 413 and 414 products
• AS3100, AS/NZS3112, AS3109 Certified

The PDL 58 is obsolete, there is no direct replacement.

Issue:
What causes an A17 fault on the ATS22 soft starter?

Product Line:
Altistart ATS22

Environment:
All

Cause:
Keypad buttons are being held longer than 10 seconds

Resolution:
Try releasing the touch screen buttons.  Do not hold them more than 10 seconds.
Try swapping out the remote HMI keypad.  See if the problem follows the keypad or stays with the soft starter.
To reset the fault you have to power cycle the soft starter.

Issue
What is the maximum voltage a CM4000 can directly measure? 

Product Line
CM4000
CM4250
CM4000T

Environment
Hardware Specifications

Cause
What is the maximum voltage a CM4000 can directly measure? 

Resolution
The CM4000 series meters can accurately measure up to 617 volts with a direct connection. After 617 volts the voltage peaks begin to clip and the metering accuracy is reduced. The voltage inputs can withstand a continuous voltage up to 1000 VRMS L-N or 1732 VRMS L-L

• Quick connect in line surface socket
• 3 pins
• Round earth pins

Issue

My Network Management Card (NMC) is losing SNMPv3 connectivity after a certain amount of time but other communication protocols (web, FTP, SSH, Telnet, SNMPv1, etc) continue to work properly.


Product Line

 

• Network Management Card 1 (NMC1) - AP9617, AP9618, AP9619
  Devices with an embedded Network Management Card 1 include (but are not limited to): Metered/Switched Rack PDUs (AP78XX, AP79XX), Rack Automatic Transfer Switches (AP77XX, Environmental Monitoring Units (AP9320, AP9340, NetBotz 200)
   
• Network Management Card 2 (NMC2) - AP9630/AP9630CH, AP9631/AP9631CH, AP9635/AP9635CH
  Devices with an embedded Network Management Card 2 include (but are not limited to): 2G Metered/Switched Rack PDUs (AP86XX, AP88XX, AP89XX), Certain Audio/Video Network Management Enabled products.
   

• All serial numbers
• Any device listed above utilizing SNMPv3
• NMC1 AOS v3.7.0 and below; NMC2 AOS v5.0.X and below
• NMC1 AOS v3.7.3 and higher

Resolution

Update (July, 2016): Specific to NMC1 products, this issue had previously been fixed for AOS 3.7.3 and higher. The maximum SNMPv3 uptime allowed was modfied from 49.7 days to 497 days. At the 497 uptime day mark, assuming the management uptime had reached this point, the Network Management Card interface would have had to be rebooted though the web, CLI, or SNMPv1 interfaces in order to regain SNMPv3 communication. NMC2 AOS v5.1.X also contained a fix to avoid an SNMPv3 communication loss completely.

With NMC1 AOS v3.9.2 and higher, this issue has been fully resolved and the 497 uptime limitation has been lifted and SNMPv3 communication through StruxureWare Data Center Expert or any third party SNMPv3 NMS will not be affected after 497 days of uptime. This AOS (or newer) will be released for different firmware applications in the coming months which are available at https://www.apc.com/tt/en/tools/download/. Certain applications are available immediately, such as Rack PDU.
 

ISX Manager 4.6.1 (or any lower version) does not support Windows Vista for the following reasons:

When accessing the ISX Manager for the first time from a client, a local client based on Java is installed onto the local machine.

This client was not designed for Windows Vista. Due to significant changes in Windows Vista and its implementation of Java, the client will not work on Windows Vista.

Affected products: all current ISX Manager versions including 4.6.1.

ISX Manager version 4.7 fully supports Vista.

• 6 hole
• 2 tunnel- 7.5 mm diameter
• 1 tunnel- 5.5 mm diameter
• 3 tunnel- 4.7 mm diameter
• Dimensions: 65 x 46 x 43 mm

• Supplied with neutral and earth bars
• Door lid and wall box
• Generous earth and spilt neutral bars are provided and located for ease of wiring
• Large size men terminal included for termenation of cables up to 35 sq mm