223V-WE Standard Series

Cover TR VRT Surface Mount

Catalogue Number: 223V
223V-WE Standard Series
Colour: White Electric
Colour: Per UOM Std.
  • White Electric 1 PCE
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Frequently Asked Questions

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Does the 223H weather protected Enclosure fit the 600 series plates?

Yes, the 223H can fit the PDL 600 series plates.   

Does part number 223H come with plastic flap?

Yes part number 223H is supplied complete with plastic Flap

for more information on this part please refer to https://www.clipsal.com/Trade/Products/ProductDetail?catno=223H

User-added image

What is part number for 4 pole, 80A contactor , 220V DC Coil?

The part number for 4 pole, 80A contactor , 220V DC Coil is LP1D80008MD. This Contactor is AC-1 rated only (Slightly Inductive Loads/resistive loads).

For more information see:https://eshop.schneider-electric.com/product.aspx?org=21&lang=1&dist=276&prod_id=LP1D80008MD

Will a dimmer fit in the 223H weather proof enclosure?

No. Unfortunately, it will not fit. The lid will sit about 10mm open which will then void its IP rating.

Which rectifier is required for the LX9F*931 220V coil?

Which rectifier is required for the LX9F*931 220V coil?

Product Line:
TeSys F-Line Contactors

All Product Lines

Can not find it in the Digest

For the LX9FJ931, LX9FK931, and LX9FL931 220V coils, use rectifier part number: DR5TF4U

LC1D6511 contactor with 220V coil - NZ equivalent?

LC1D65A contactor with a U7 240VAC coil is the closest.

What is the dimensions for a PDL DBF15

DBF15 D Board Flush 15 Way 1.7Kgs
Board size 376w x 258h x 100d
Hole size335w x 223h x 80d inc wallboard

What are the dimensions for a PDL DBF10?

Board Size - 286w x 258h x 100d
Hole Size - 246w x 223h x 80d inc wallboard


What is the dimension and IP rating of 223H weather protected enclosure?

 The dimension of 223H is 127mm(L) x 103mm(W) x 27mm(D). Mounting centres are 84mm apart (94mm x 50mm). The IP rating is IP23.
For further information, please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=223H

Will Zen switch plate fit in 223H and 255 enclosures?

Yes, Zen switch plates will fit in 255 as it has a depth of 77mm. It will not fit in 233H as it has a depth of 29mm only.

For further information, please visit 



Is there an Altivar drive available that can convert 220V single phase input to 460V three phase output?

Is there an Altivar drive available that can convert 220V single phase input to 460V three phase output?

Product Line:
All Altivar Variable Frequency Drives and Altistart Soft Starters.

All models, All serial numbers.

Customer has 460V three phase motors available but only 220V single phase power available.

No, there are no drive products that can convert 220V single phase power to 460V three phase power. There are drives in our product lineup that can convert single phase 230V to three phase 230V. If the motor is dual rated for 208-230V / 460V operation, then wiring it for 230V may be a better option.

What would be the dimensions for a DBF60, DBF45, DBF30 and DBF15.

335W x 625H x 80D. dbf60
335W x 491H x 80D. dbf45
335W x 357H x 80D. dbf30
335W x 223H x 80D. dbf15
These are flush mount boards in the PDL range in 15, 30, 45 and 60 module.
Please see following link for more product detail under the documents tab.

What resistor is required for the LX9FJ replacement coils?

What resistor is required for the LX9FJ replacement coils?

Product Line:
TeSys F-Line Contactors

All Product Lines

Can not find it in the Digest


LX9FJ918 48V coil uses resistor DR2SC0047

LX9FJ926 110V coil uses resistor DR2SC0030

LX9FJ927 125V coil uses resistor DR2SC0390

LX9FJ932 220V coil uses resistor DR2SC1200

The LX9FJ938 coils are no longer available.

What resistor is required for the LX9FK replacement coils?

What resistor is required for the LX9FK replacement coils?

Product Line:
TeSys F-Line Contactors

All Product Lines

Can not find it in the Digest


LX9FK918 48V coil uses resistor DR2SC0039

LX9FK926 110V coil uses resistor DR2SC0220

LX9FK927 125V coil uses resistor DR2SC0330

LX9FK932 220V coil uses resistor DR2SC1000

The LX9FK938 coils are no longer available.

What resistor is required for the LX9FL replacement coils?

What resistor is required for the LX9FL replacement coils?

Product Line:
TeSys F-Line Contactors

All Product Lines

Can not find it in the Digest


LX9FL918 48V coil uses resistor DR2SC0047

LX9FL925 110V coil uses resistor DR2SC0270

LX9FL926 125V coil uses resistor DR2SC0330

LX9FL931 220V coil uses resistor DR2SC1000

*The LX9FL937 coils are no longer available.

Can you arm a NESS alarm panel with MiniCentral from a C-Bus Switch?

Yes, it is possible to arm the system from a C-Bus wall switch, but you are not able to disarm from a single C-Bus Group address as this is a security vulnerability

You will require the Ness MiniCentral Software
- Connect a 9pin Serial cable from your PC to Com1 on the MiniCentral
- Open the NESS MiniCentral Software
- You will see 'Area Application' - this relates to the C-Bus Application for Lighting and needs to match the Application that the Group command will be received from
- You will also see 'Area Identity' - this is the 3 digit number that relates to the Group Address, (Example: Group 'Security Arm' = Group Address: 223)
Enter 223 in this field as this is what the NESS MiniCentral will respond to, to arm the system.

On the NESS Alarm Keypad:
- Enter Program Mode
- Press P202E or any memory location that is not currently used for a user code (P202E - P255E)
- For this example press P202E enter 223 then enter, then repeat to confirm, once confirmed this will flash back 223 on the keypad screen.
- Press P and E to exit

In Toolkit:
- Open a Key input unit (Switch)
- on a free key Select the group 'Security Arm' if not created, create a new group address and select for this example the 223 address that was entered in the alarm system.
- Save to unit.

Group Address 223 is used as an example, but you are limited to 3 digits that are in the C-Bus lighting group address range (000-254)

Once this has been completed you will be able to press the button on the keyinput and this will arm the Alarm System.

Does the ATS22 Soft Starter use 24vdc control voltage?

Does the ATS22 Soft Starter use 24vdc control voltage?

Product Line:
Altistart 22

All products of ATS22


The ATS22 Soft Starters do not use 24vdc control voltage externally. The ATS22...S6 series uses external 220Vac and the ATS22...S6U series uses 120Vac.
Both have internal 24vdc (used to activate the logic inputs) but you would have to bring the appropriate control voltage to use the internal voltage.

Change default WebX ports in ClearSCADA

This article explains how the default WebX ports can be changed for the redesigned WebX interface in ClearSCADA 2015 R1 and later versions. The default ports are set to 85 for HTTP (non-secure) and 453 for HTTPS (secure) connections. This configuration can be altered from Microsoft Internet Information Services (IIS) Manager.

To change the default ports do the following:

1. Launch Internet Information Services (IIS) Manager on the machine hosting ClearSCADA Server.
2. Locate the ClearSCADA site and click on Bindings.
3. Select the connection you would like to edit and hit the Edit button.
4. Type the desired port number and hit OK. Make sure the new port is vacant and can be accessed by the clients. Please do not set the same ports for WebX and the Original WebX. The appropriate SSL Certificate can also be selected for the secure port (HTTPS) at this stage.
5. Restart the ClearSCADA site by clicking on Restart located in the Manage Website section.

Keep in mind that the secure WebX port in ClearSCADA 2015 R1 is also being used by ClearSCADA Mobile if it is installed on the same machine. ClearSCADA Mobile uses port 443 by default in all ClearSCADA versions prior to 2015 R1 and in newer.

Performance Effects of 10Mb/s vs. 100 Mb/s on Ethernet cable from a NOE Module to the Switch

Goals and Symptoms

This document will outline factors related to performance including, PLC CPU scan time, Modbus data types and Ethernet Line bandwidth. It will become apparent that in an automation network the speed of the wire is not the hindering factor when it comes to performance.

Facts and Changes

Quantum Platform, SCADA system, 10/100 MB Ethernet cables, Unity Pro, Concept, Proworx NxT, Proworx 32

Causes and Fixes

The number of Modbus requests serviced by the NOE module will vary by the NOE module Exec version and the CPU that it is attached to. But in a maximum case the module can service 12 Modbus requests per PLC scan.
In the example below, we calculate the time it takes to send 1 Modbus query to read 100 holding registers (4x) and receive 1 Modbus response to that query on a 10 Mbs Ethernet link.

As a reminder, in this resolution the actual Ethernet cables speed is
At 10 Mb/s transfer rate it can carry 10 * 1,000,000 = 10,000,000 bits/second
At 100 Mb/s data transfer rate, it can carry 100 * 1,000,000 = 100,000,000 bits/second

Modbus query of reading 100 4x holding registers is 82 bytes
MAC 18 bytes (6 Destination MAC, 6 Source MAC, 2 Ether type, 4 FCS)
IP Header 20 bytes
TCP Header 20 bytes
MB Header 7 bytes (2 XID, 2 Protocol version, 2 length, 1 unit ID,)
MB PDU 5 bytes (1 byte function code, 2 start reference, 2 no of words to read)
IPG 12 bytes
Query Total 82 bytes
656 bits of data

On a 10 Mb/s link 656 bits/10,000,000 bits/s = 0.0656 ms
On a 100 Mb/s link 656 bits/100,000,000 bits/s = 0.00656 ms

Sending 12 of such messages on a 10 Mb/s link will only take about 0.7872 ms and the same message sent on a 100 Mb link will take 0.07872 ms. As you can see the time difference is insignificant when compared to the actual CPU scan.

Modbus response to that query is 279 bytes
MAC 18 bytes (6 Destination MAC, 6 Source MAC, 2 Ether type, 4 FCS)
IP 20 bytes
TCP 20 bytes
MB Header 7 bytes (2 XID, 2 Protocol version, 2 length, 1 unit ID,)
MB PDU 202 bytes (1 function code, 1 byte count, 100 words response data)
IPG 12 bytes
Response Total 279 bytes
2232 bits

On a 10 Mb/s link 2232 bits/10,000,000 = 0.2232 ms
On a 100 Mb/s link 2232 bits/100,000,000 = 0.02232 ms

Note: Message size does have bearing on overall transmission time and it takes longer to transmit the response than to send a query.

Sending 12 of such message on a 10 Mb/s link will take 2.6784 ms and the same message sent on a 100 Mb/s link will take 0.26784 ms.

For an average CPU you will have a 35 ms scan time. Therefore any delay to link speed being either 10 MB or 100 MB is reasonably insignificant compare to CPU scan.

Application Example for Network utilization:

In this example the CPU is executing 10 Modbus Query/Response transactions as outlined above to simulate IO Scanning 100 registers at a 100ms Repetition Rate.

0.000656 % TX Load @ 10 Mbs
0.002232 % RX Load @ 10 Mbs

0.0000656 % TX Load @ 100 Mbs
0.0002232 % RX Load @ 100 Mbs

The link speed comparison is insignificant on Application Response Time compared to other factors:

o CPU scan
o Datatypes requested (4x register vs. none 4x)
o Half duplex operation
o Slave device response time delay

Note: Half duplex can be a significant factor at either 10 or 100 Mb/s due to collisions which will result in communication delays. Typically devices operating at 10 Mb are usually operating at half duplex and therefore subject to collision.

I/O Scanner
I/O Scanner messages are serviced at the end of CPU scan. Each IO Scanner entry requires 0.3 ms to process. IO Scanners response time also depends on the response time of the remote device being IO Scanned.

For example one I/O scanner entry that reads/writes 10 words (~115 bytes or 920 bits) takes approximately 0.092 ms to send on 10 Mbs link, versus 0.0092 ms to process on a 100 Mbs link. The actual time difference related to the connection speed in this example is less than 1 millisecond at 0.0828 ms.

In summary the CPU scan and remote devices response time have more impact on I/O Scanner response time than the link speed. Regardless of the link speed the difference is minute.

Legacy KB System (APS) Data: RESL181788 V2.0, Originally authored by BeCh on 01/27/2007, Last Edited by BeCh on 02/06/2007
Related ranges: Modicon Quantum NOE - TR

What is the maximum control voltage and logic input voltage for the ATS22....S6 and S6U soft starters?

What is the max control voltage and logic input voltage for the ATS22....S6 and S6U soft starters?

Product Line:
Altistart ATS22


Control voltage and logic input max voltages allowed.

The S6 version was primarily designed for the European market and has  control voltage range (for terminals CL1 and CL2) of 187V AC to 264.5V AC (220 -15% to 230 +15%)).
The softstart then generates a 24VDC power supply (24VDC +/- 6 V) that is limited to 42 mA.  This supply can be measured between terminals +24 and COM on the control terminal strip and should be present when the 220V power is supplied to the softstart.

The S6U was designed and qualified for the standard NEMA range, which is: 103.5 ... 126.5V AC and is primarily used in the US.
The allowed voltage on ATS22•••S6U control terminals (input CL1 and CL2) is from the range: 93.5V ... 126.5V, 50/60 Hz (110 -15% to 115 +10%)


Can I use a control circuit voltage that's outside the recommended range with an ATS22 Soft Starter?

Can I use a control circuit voltage that's outside the recommended range with an ATS22 Soft Starter?

Product Line:
Altistart 22


Customer has different (higher or lower) voltage available and wants to use it

No, we do not recommend using control voltage that is outside the recommended range listed in the Installation Manual. Anything outside the recommended range for the Soft Starter's control voltage may cause damage to the drive. 
The control voltage needed depends on the Soft Starter's part number. We only recommend a range of +10% and -15% of the applicable voltage rating. 
Please reference the ATS22 Installation Manual for further details. 

Connect a remote OPC client to ClearSCADA


Need to connect a remote OPC client to ClearSCADA and bypass DCOM.


This can be achieved by installing the Data Access component of ClearSCADA on the remote machine that hosts the OPC client. To install and configure the Data Access component follow the steps below:

1. Run the ClearSCADA Installer on the remote machine hosting the OPC client and select "Install ClearSCADA".

2. Select Custom installation and only install the Data Access component:

3. You should now see the Configure Connections program if you click on the Windows Start button. If the program cannot be located in Windows Start menu, the program can be run directly from: C:\Program Files (x86)\Schneider Electric\ClearSCADA\ClientConfig.exe (on 64-bit machines) or C:\Program Files\Schneider Electric\ClearSCADA\ClientConfig.exe (on 32-bit machines)

4. Run the Configure Connections program and create a connection to the ClearSCADA server by specifying the IP address (or server name) of the ClearSCADA server in the Node Name field of the Node A tab and select OK to apply the changes: 

5. Your OPC Client should now see ClearSCADA OPC Server among its local OPC servers as below:

The OPC service name appears in the following formart based on the information defined within the Configure Connections program:

    Serck.ScxV6OPC[OPC type].[System name].[Host address or IP address]

The Data Access component uses TCP port 5481 (default) to communicate to the ClearSCADA server and the server connects
back to the client on TCP ports 5500-5509. Make sure these ports are not being blocked on either machine hosting the OPC
client or the ClearSCADA server. It is possible that your application might have different ports allocated for client-server communication. 

For more information refer to the article Firewall Configuration to Allow Client - Server Comms

Does the SEPAM MES 114/120 I/O module have analog input availability?

The Sepam MES114/120 I/O module does not have an input that can monitor the value of an analog signal generated from an external power source. The Sepam I/O modules are designed to detect status changes of a circuit breaker, contactor, plc, etc....., and will output a "0" or "1", depending on the condition of the input signal. The MES114 I/O module (compatible w/ Series 20/40) has up to 10 input connections and the MES120 (compatible w/ Series 80) has up to 14 input connections.
The Accessory MES114 and MES 120 can be used only in Logical Status

The MES114 module, on the other hand, will accept analog input signals, but the input APS_SENSORS will only detect whether the status of the analog signal is high "1" or low "0" depending on a certain threshold. These thresholds can be located in the characteristics section of the MES114 install sheet:

For a 110 V AC analog signal, a signal greater than 88V will force a "1" state and a signal less than 22V will force a "0" state.
For a 220 V AC analog signal, a signal greater than 176V will force a "1" state and a signal less than 48V will force a "0" state.

These input status changes can then be used by the Sepam relay to influence control logic, display alarm messages & LEDs, trigger waveforms or open & close relay outputs.

Nevertheless sepam can use the Accessory MSA 141 to manage an Analogic Output


Legacy KB System (APS) Data: RESL203471 V1.0, Originally authored by MiZe on 09/21/2010, Last Edited by MiZe on 09/21/2010
Related ranges: Sepam accessories

Setting Up IPMI on StruxureWare Data Center Expert Enterprise


Setting Up IPMI on NetBotz Central Enterprises

Product Line:

NetBotz Central
StruxureWare Data Center Expert
InfraStruxure Central


Only NetBotz Central Enterprise Revision D (or later)


Optional Bios Configurations.


Note: Only NetBotz Central Enterprise Revision D (or later) systems support IPMI. Revision D systems start with the serial number / MAC address
of: "00:11:43:xx:xx:xx".

The IPMI interface is NOT configured by default on NetBotz Central Enterprise. To enable and configure IPMI administrators must use the "IPMI Server Management Configuration Utility". To access this utility a keyboard and monitor must be attached to the NetBotz Central Enterprise system. While the system is booting, press "Control + E" to enter the "IPMI Server Configuration Utility". In some newer systems, this may be listed as BMC.

The following settings should be configured:

  • Ensure that ""IPMI Over LAN"" is set to ""On"" as shown below in the figure below.
  • If not using DHCP, supply an appropriate IP address, subnet, and gateway as shown in figure 2 below. Also ensure that ""VLAN Enable"" is set to ""Off"". The IP Address supplied is NOT the same IP address used by the main NIC on the server operating system.
  • Ensure that the ""Administrator Account"" is set to ""Enable"" and specify an administrator account and password as in figure 3 below.
  • Upon completing the configuration tasks above, press the Esc key. The utility will save the settings and continue the boot process.
Please note that most versions of StruxureWare DCE hardware has the IPMI option and there may be different options to get to them. Check the Dell web site using your Dell service tag to verify hardware version.

Can I use a 230v Smart-UPS in a 277v environment?


Use of Smart-UPS products in 277v environments

Product Line:



All Line Interactive 230v models, All Serial Numbers


Product Information


Line Interactive Smart-UPS (SU, SUA, SMT, SMX) products with an "I" in the suffix of the part number are designed for a nominal 230v input. (Ex: SMT1500I, SUA3000XLI, etc). Some units can also be configured for optional nominal input voltages of 220v and 240v. Although transfer points can be widened to allow the unit to function online with even higher input voltages, the unit is not designed for this and will ultimately run into issues.

Problems in this type of configuration include:

  • Short runtime due to repeatedly switching to battery operation
  • Unintentional load drops due to discharged batteries
  • Shortened battery life due to frequent discharges
  • UPS Not turning back on after a power outage due to high input voltage
  • Increased wear and tear on the UPS hardware by continuous mode switching

Using a 230v "I" unit in a 277v environment is not supported or recommended.

The web page for each product will list a nominal input voltage, and if any other input voltages are acceptable they will be listed as "Other Input Voltages".  We do not currently offer a Smart-UPS product for use in 277v environments.

The specification for "Input voltage adjustable range for mains operation" on our product pages is the full range of operation. This includes the use of Boost and Trim with the UPS voltage transfer points configured to their widest setting. This full range may be encountered on occasion during power events and is not meant to indicate normal online operation of the UPS. Smart-UPS products are designed for use in environments supported by their Nominal Input Voltage or any listed "Other Input Voltages" only.


What is the replacement coil part number for the LC*D09 through LC*D32 and LC*DT20 through LC*DT40 TeSys contactors?

Identifying replacement coils for tesys D non-reversing and reversing conactors

Product Line:
IEC Contactors and Starters

Products sold and used in the United States

Replacement coil is needed

DC replacement coils are not available.
AC Coils are 50/60 hertz for voltages as listed below:

Volts - Part Number
12 ____ LXD1J7
21 ____ LXD1Z7
24 ____ LXD1B7
32 ____ LXD1C7
36 ____ LXD1CC7
42 ____ LXD1D7
48 ____ LXD1E7
60 ____ LXD1EE7
100 ___ LXD1K7 ( never brought to North America )
110 ___ LXD1F7
115 ___ LXD1FE7
120 ___ LXD1G7
127 ___ LXD1FC7
200 ___ LXD1L7
208 ___ LXD1LE7
220 ___ LXD1M7
230 ___ LXD1P7
240 ___ LXD1U7
277 ___ LXD1W7
380 ___ LXD1Q7
400 ___ LXD1V7
415 ___ LXD1N7
440 ___ LXD1R7
480 ___ LXD1T7
575 ___ LXD1SC7
600 ___ LXD1X7
690 ___ LXD1Y7

Note: A contactor with an AC coil can be changed to a different AC voltage coil, IE you can take an LC1D09 with a 120VAC coil and put a 24VAC coil in it instead. An AC device cannot be switched to a DC coil, and a DC device cannot be switches to an AC coil. 

Configure Sufficient ClearSCADA Logging

This article is a brief summary of several detailed articles about configuring ClearSCADA logging that can be found in the Logging and Log File Analysis section. It should be understood that in most cases the default logging settings in ClearSCADA are only sufficient to capture a time window of a few minutes. One should always make sure that ClearSCADA logging is configured to capture events over a sufficient time window in order for log files be useful when troubleshooting issues.

The information provided below will explain how to increase the number of log files for ClearSCADA server, drivers and clients.

For more information about each type of ClearSCADA logging please go over the dedicated articles in the Logging and Log File Analysis section.

This article covers the following topics:

  • Setting up Server Logging
  • Setting up Driver Logging
  • Setting up Snapshot Logging
  • Setting up DBClient Logging
  • Setting up ViewX Logging (for ClearSCADA 2014 R1 onwards)
  • How Much Logging is Sufficient?

Setting up Server Logging

To configure server logging, please right click on the ClearSCADA Server Icon and select Configuration. Once the Server Configuration dialog is displayed, navigate to the page shown in the screen capture below and change Maximum Size Of Each FileMaximum Number of Files and Number of Old Files to Keep to sufficient values. The location of the server log files is shown in File Base.

Sometimes a Schneider Electric engineer might ask you to enable/disable certain server logging options. To do such, please right click on the ClearSCADA Server Icon and select Status for the Status dialog to get displayed. Once the dialog is displayed, navigate to the section below for a list of all server side logging options available in ClearSCADA. To enabled/disable an option, right click on the option and select Enable/Disable respectively.


Setting up Driver Logging

To configure driver logging, please right click on the ClearSCADA Server Icon and select Status. In the Status dialog, navigate to the section below for a list of all ClearSCADA drivers installed on the server. Right click on the particular driver and select "Logging...". Under the Configuration tab, increase Maximum Size of Each FileMaximum Number of Files and Number of Old Files to keep to sufficient values. File Base shows the location of the driver log files.

Sometimes a Schneider Electric engineer might ask you to enable/disable certain driver logging options. To do such, navigate to the Current Options tab in the Driver Logging dialog as per the screen capture below. To enable (disable) additional logging options, select (deselect) the required option from the Options list and apply the change.


Setting up Snapshot Logging

On some occasions a Schneider Electric engineer might ask you to increase the amount of ClearSCADA snapshot log files. To do that please right click on the ClearSCADA Server Icon and select Configuration. Navigate to the Registry section (shown in the screen shot below) and increase LogMaxFileLogMaxSize and LogOldFiles to the requested amount. The location of the DBSnapshot log files is shown in LogFileBase.


Setting up DBClient Logging

To configure DBClient logging, open up Windows Registry and navigate to \HKEY_CURRENT_USER\Software\Schneider Electric\ClearSCADA\DBClientNamed. Make sure the logging is enabled and increase LogMaxFilesLogMaxSize and LogOldFiles values. The location of the DBClientNamed log files is shown in LogFileBase.


Setting up ViewX Logging (for ClearSCADA 2014 R1 onwards)

ViewX in CS2014 R1 onwards uses WPF and .NET technologies. The configuration of this new ViewX application uses SE.Scada.ViewX.exe.config XML files located adjacent to the SE.Scada.ViewX.exe application itself (%ProgramFiles(x86)%\Schneider Electric\ClearSCADA\ SE.Scada.ViewX.exe.config).

In File Browser, with no visible extensions:


In command line or with file extensions visible:


And the SchneiderElectric.Scada.ViewX.Properties.Settings element defines its configuration. Specifically, to control logging, the following elements’ values need changing:


It is likely that the SE.Scada.ViewX.exe.config file will require administrator permissions to edit the settings.
To edit settings, open the editor (e.g. Notepad) as administrator and then open the XML configuration file from within the editor.
Note that an upgrade of ClearSCADA will overwrite the existing XML configuration file with the default configuration.
The XML configuration file will need to be re-configured after an upgrade of ClearSCADA takes place.

How Much Logging is Sufficient?

When the maximum number of log files that ClearSCADA generates is reached, the oldest log files get overwritten and information they contain gets lost. Therefore one should always make sure the log files of interest get collected before they get overwritten. The number of log files to keep is specific to each application as the amount of information logged depends on the nature of the application, the size of the database, drivers used, logging options enabled etc. Ideally one would want ClearSCADA log files to at least capture a time window of several days to cover weekends, long weekends and other long holidays to make sure the log files do not get overwritten when there is no one is available to collect them. To check how much time is captured by a certain type of ClearSCADA log files, one could simply locate the set of these log files using their File Base and check Date Modified of the first and of the last log file of the same type.


Be aware that enabling (disabling) additional server or driver logging options will reduce (increase) the time window captured by ClearSCADA logging. This means that the amount of log files of a particular type that ClearSCADA generates will need to be adjusted accordingly to capture the same time window.

Please be mindful of the space available on your hard drive. For example, if Maximum Size Of Each File is set to 5000KB, 
Maximum Number of Files is set to 25 and Number of Old Files to Keep is set to 2, the required space on the hard drive is going to be:

Maximum Size Of Each File x Maximum Number of Files x (1 current set + Number of Old Files to Keep) or

5000KB x 25 x (1 + 2) = 375000KB

Where 375000 / 1024 = 366MB

Planning which disk / partition is going to store log files is important, to avoid impacting other ClearSCADA file-relate operations – e.g. consider using a separate disk for log files. 

Planning and configuring log file collection at the time deployment of the system is planned is important. For instance, reserving insufficient disk space and switching ‘off’ many of the default categories of logging for normal operation of the system will be a problematic position: when a problem is detected and logs are required to investigate the problem, little information will be in the logs and re-dimensioning disks/partitions may be necessary to get the logging required to investigate the problem on a subsequent occurrence. Whereas, well planned and sufficient, default logging, will hopefully provide sufficient information to investigate a single occurrence of a problem.

Understanding common network and internet terminology.

Goals and Symptoms

Internet users may require to know the current TCP/IP network configuration values for setting up their Ethernet devices for TCP/IP connection or sending/receiving Email. In the example below, the ION meter is required to have its own IP address, Subnet mask, Gateway, DNS and SMTP server etc. Some of this information may be found on the network, or a network administrator may have to provide details. This is a document shows how to find common information and also explains the terminology.

Causes and Fixes

Displaying the current TCP/IP network configuration values:
Go to Start > Run > and type cmd and click ok. In the command line type ipconfig/all

Ipconfig is a command line tool used to control the network connections on Windows NT/2000/XP machines. There are three main commands: "all", "release", and "renew". Ipconfig displays all current TCP/IP network configuration values and refreshes Dynamic Host Configuration Protocol (DHCP) and Domain Name System (DNS) settings. Used without parameters, ipconfig displays the IP address, subnet mask, and default gateway for all adapters.



Understand internet terminology:

DNS server

Short for Domain Name System (or Service or Server), an Internet service that translates domain names into IP addresses. Because domain names are alphabetic, they're easier to remember. The Internet however, is really based on IP addresses. Every time a domain name is used, a DNS service must translate the name into the corresponding IP address. For example, the domain name www.example.com might translate to

The DNS system is, in fact, its own network. If one DNS server doesn't know how to translate a particular domain name, it asks another one, and so on, until the correct IP address is returned.


DHCP server

Short for Dynamic Host Configuration Protocol, a protocol for assigning dynamic IP addresses to devices on a network. With dynamic addressing, a device can have a different IP address every time it connects to the network. In some systems, the device's IP address can even change while it is still connected. DHCP also supports a mix of static and dynamic IP addresses.

Dynamic addressing simplifies network administration because the software keeps track of IP addresses rather than requiring an administrator to manage the task. This means that a new computer can be added to a network without the hassle of manually assigning it a unique IP address. Many ISPs use dynamic IP addressing for dial-up users.


WINS server

Short for Windows Internet Naming Service, a system that determines the IP address associated with a particular network computer. This is called name resolution. WINS supports network client and server computers running Windows and can provide name resolution for other computers with special arrangements. Determining the IP address for a computer is a complex process when DHCP servers assign IP addresses dynamically. For example, it is possible for DHCP to assign a different IP address to a client each time the machine logs onto the network.

WINS uses a distributed database that is automatically updated with the names of computers currently available and the IP address assigned to each one.

DNS is an alternative system for name resolution suitable for network computers with fixed IP addresses.



IP Address

An identifier for a computer or device on a TCP/IPnetwork. Networks using the TCP/IP protocol route messages based on the IP address of the destination. The format of an IP address is a 32-bit numeric address written as four numbers separated by periods. Each number can be zero to 255. For example, could be an IP address.

Within an isolated network, IP addresses can be assigned at random as long as each one is unique. However, connecting a private network to the Internet requires using registered IP addresses (called Internet addresses) to avoid duplicates.

Every computer that communicates over the Internet is assigned an IP address that uniquely identifies the device and distinguishes it from other computers on the Internet. An IP address consists of 32 bits, often shown as 4 octets of numbers from 0-255 represented in decimal form instead of binary form. For example, the IP address

in binary form is


But it is easier for us to remember decimals than it is to remember binary numbers, so we use decimals to represent the IP addresses when describing them. However, the binary number is important because that will determine which class of network the IP address belongs to. An IP address consists of two parts, one identifying the network and one identifying the node, or host. The Class of the address determines which part belongs to the network address and which part belongs to the node address. All nodes on a given network share the same network prefix but must have a unique host number.

Class A Network -- binary address start with 0, therefore the decimal number can be anywhere from 1 to 126. The first 8 bits (the first octet) identify the network and the remaining 24 bits indicate the host within the network. An example of a Class A IP address is, where "102" identifies the network and "168.212.226" identifies the host on that network.

Class B Network -- binary addresses start with 10, therefore the decimal number can be anywhere from 128 to 191. (The number 127 is reserved for loopback and is used for internal testing on the local machine.) The first 16 bits (the first two octets) identify the network and the remaining 16 bits indicate the host within the network. An example of a Class B IP address is where "168.212" identifies the network and "226.204" identifies the host on that network.

Class C Network -- binary addresses start with 110, therefore the decimal number can be anywhere from 192 to 223. The first 24 bits (the first three octets) identify the network and the remaining 8 bits indicate the host within the network. An example of a Class C IP address is where "200.168.212" identifies the network and "226" identifies the host on that network.

Class D Network -- binary addresses start with 1110, therefore the decimal number can be anywhere from 224 to 239. Class D networks are used to support multicasting.

Class E Network -- binary addresses start with 1111, therefore the decimal number can be anywhere from 240 to 255. Class E networks are used for experimentation. They have never been documented or utilized in a standard way.



Subnet mask

A mask used to determine what subnet an IP address belongs to. An IP address has two components, the network address and the host address. For example, consider the IP address Assuming this is part of a Class B network, the first two numbers (150.215) represent the Class B network address, and the second two numbers (017.009) identify a particular host on this network.

Subnetting enables the network administrator to further divide the host part of the address into two or more subnets. In this case, a part of the host address is reserved to identify the particular subnet. This is easier to see if we show the IP address in binary format. The full address is:


The Class B network part is:


and the host address is


If this network is divided into 14 subnets, however, then the first 4 bits of the host address (0001) are reserved for identifying the subnet.

The subnet mask is the network address plus the bits reserved for identifying the subnetwork. (By convention, the bits for the network address are all set to 1, though it would also work if the bits were set exactly as in the network address.) In this case, therefore, the subnet mask would be 11111111.11111111.11110000.00000000. It's called a mask because it can be used to identify the subnet to which an IP address belongs by performing a bitwiseAND operation on the mask and the IP address. The result is the subnetwork address:

Subnet Mask 11111111.11111111.11110000.00000000
IP Address 10010110.11010111.00010001.00001001
Subnet Address 10010110.11010111.00010000.00000000
The subnet address, therefore, is



Gateway is a node on a network that serves as an entrance to another network. In enterprises, the gateway is the computer that routes the traffic from a workstation to the outside network that is serving the Web pages. In homes, the gateway is the ISP that connects the user to the internet.

In enterprises, the gateway node often acts as a proxy server and a firewall. The gateway is also associated with both a router, which use headers and forwarding tables to determine where packets are sent, and a switch, which provides the actual path for the packet in and out of the gateway.


SMTP is short for Simple Mail Transfer Protocol, a protocol for sending e-mail messages between servers. Most e-mail systems that send mail over the Internet use SMTP to send messages from one server to another; the messages can then be retrieved with an e-mail client using either POP or IMAP. In addition, SMTP is generally used to send messages from a mail client to a mail server. This is why both the POP or IMAP server must be specified and the SMTP server when the e-mail application is configured.



POP is short for Post Office Protocol, a protocol used to retrieve e-mail from a mail server. Most e-mail applications (sometimes called an e-mail client) use the POP protocol, although some can use the newer IMAP (Internet Message Access Protocol). There are two versions of POP. The first, called POP2, became a standard in the mid-80's and requires SMTP to send messages. The newer version, POP3, can be used with or without SMTP.



IMAP is short for Internet Message Access Protocol, a protocol for retrieving e-mail messages. The latest version, IMAP4, is similar to POP3 but supports some additional features. For example, with IMAP4, a search can be done through the e-mail messages for keywords while the messages are still on mail server. The messages found can then be downloaded to the client machine.


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Date Created: July 9, 2009
Last Revised: July 20, 2009
Original Author: TL
All content © 1992-2009 Schneider Electric

Legacy KB System (APS) Data: RESL199409 V1.0, Originally authored by MiNe on 07/20/2009, Last Edited by MiNe on 07/20/2009
Related ranges: Ethernet and TCP/IP

Setting up Diagnostics for J Series radios


I'm having trouble getting Diagnostics working with Trio J Series radios. What am I missing?


Setting up the computer
  • Navigate to the computer’s network port setup and select the TCP/IPv4 dialog. Ensure the computer is set to a Static IP address, similar to that shown below.
Setting up the gateway radio
  • In the Access Point radio, or whichever radio which you are directly connecting your PC to (this is called the eDiags Gateway radio), go into Setup, then eDiag Setup and enable eDiags. Enter the IP address of your computer (must match the address entered above), then click the Activate Changes button.
Ensure you only enable eDiags in ONE radio at a time. It won't break the network if you enable it in more than one, but will cause some extra unnecessary chatter on the radio system which is not desirable. If you later run eDiags using another radio as the entry point, you must disable eDiags in the first radio, enable it in the second, then go into the TView Database entry for each radio and change the IP address to the new radio.
Setting up TView diagnostics database
  • Open TView Management Suite, then select the Diagnostics software package.
  • Click No if asked you whether you want to open a previously-used database. (unless you DO want to open that previously-created database!)
  • Go to the Settings menu then to eDiags Port Settings. Enter the IP address used by the LAN port of your computer again here. Some computers have more than one LAN card, so we must specify the appropriate port. Note the IP port number is 1040, same as in the radio. Leave this as-is. Click Apply Changes then Exit.
  • Go to the File menu, then New. Select a location to save your radio database and give it a name that means something to you and the system being tested. Then click Save.
  • This opens the Database Setup dialog where you enter all your radios.
  • Enter the Access Point first. Type its name and serial number. You MUST know the serial numbers. Each radio’s serial number is printed on the label on its under-side. If the radios are already installed, you can find the serial numbers by opening the saved cfg files with a program such as WordPad or Excel. Each radio's serial number is in there. (you DID save each radio’s config file in a safe place didn’t you?)
  • Specify the radio model and configuration eg J Series Access Point. For other radios it'll be J Series Remote or Bridge. If a Bridge, it may be a single or dual antenna type.
  • Select the eDiags (Ethernet) communication port. Enter the IP address of the radio you're directly connected to, and on which you have enabled the eDiags feature.
  • If desired you may change any of the Alarm limits. For example you may be using a 24 volt power supply, so the range might be 23 to 25 volts.
  • Click the Apply Changes To Database button, then click Add New to add more radios.
  • Change the radio type to Remote or Bridge as needed. Also ensure you leave the eDiags IP address the same for all radios. Do NOT enter each radio's own IP address. In all cases, leave it at the IP address of the radio that has eDiags configured, and to which your computer is directly connected.
  • When done adding radios, click Exit.
Monitoring the diagnostics
  • Click the Group Poll button. (looks like three people standing in a small group) This will poll each radio in the system one after another. Any alarms show up at the bottom. Alarms can be acknowledged/cleared with buttons at the top. To change polling interval, go to the Settings menu, then Polling Setup.
  • Disable Group Polling by de-selecting the same button. Then click Individual Poll. Select a Remote radio to poll. then click Toggle to turn on polling. You'll get a nice bar graph of values. When done, toggle polling off and exit.
  • Go into the Tools menu then Statistical Performance. You'll see the second tab is the packet error test. Select a remote radio and start polling. It will run until you click Finish.
  • You can then click the Commissioning Report button to get a nice report you can print.
  • Go to the Data Logging menu and select View Trend – J and K Series. Select the desired radio. Drag the pointer at the bottom across to see parameters recorded at specific times and dates.