Tooth caps 3 pôles

Acti 9 Busbar Tooth Covers for Duoline, 2 Set of 12 Comb, Clario, Librio, Prodis

Catalogue Number: 21096
Tooth caps 3 pôles
Colour:
Colour: Per UOM Std.
  • 1 PCE

Specifications

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Range of product
  • ProDis
  • DuoLine
  • Clario
  • Librio
    • Range
      Acti 9
      Product name
      Linergy FH
      Product or component type
      comb busbar tooth cover
      Accessory / separate part category
      insulation accessory
      Quantity per set
      set of 12
      Range compatibility
    • Multi 9 N40 N40N comb busbar
    • Multi 9 N40 Vigi N40 Vigi comb busbar
      • Product compatibility
      • C40
      • ID'clic
      • DT60
      • iDPN
      • D'clic Vigi
      • D'clicXE
      • R'clicXE
      • DT40
        • Device presentation
          cuttable
          Distribution type
        • 3 L
        • N + L1
        • N + 3 L
          • Market segment
            small commercial
            REACh Regulation
            Free of Substances of Very High Concern above the threshold
            REACh free of SVHC
            Yes
            EU RoHS Directive
            Pro-active compliance (Product out of EU RoHS legal scope)
            Toxic heavy metal free
            Yes
            Mercury free
            Yes
            RoHS exemption information
            Yes
            China RoHS Regulation
             Pro-active China RoHS declaration (out of China RoHS legal scope)
            Warranty
            18 months

            Documents & downloads

            hide show
            Filter items
            • All

            • Product Brochures

            • CAD Files and Packs

            • Technical Data Catalogues

            • Catalog Page

            • Technical Leaflet

            • Handout

            • Data Bulletin

            • Product Environmental

            • End of Life Manual

            • Installation Instruction

            • Specification for Tender

            • Application Solutions

            • Certificates (MSDS)

            • Declaration of Conformity

            • Marine Certificate

            • Software - Released

            Frequently Asked Questions

            hide show

            How can I find the serial number of a CM2000 by reading registers?

            Issue
            Finding the serial number of a CM2000

            Product Line
            CM2000

            Environment
            Serial Number

            Resolution
            The CM2000 serial number can be found by reading register 2096 and 2097. Use the following formula to find the serial number. If register 2096 is negative then the Serial Number = (reg.2097 x 2^16)+(reg.2096 + 2^16). If register 2096 is positive Serial Number = (reg.2097 x 2^16)+(reg.2096)

            What is the replacement for the mistral fan 6109?

            The replacement is the 7106A you will also need the wall plate 7100WP.

            Can you get the Magelis XBTGT range with Conformal Coating?

            Yes, the product offering for Conformal Coating on the XBTGT line will be available in 6 Steps:


            Conformal Coating Service for XBTGT 5.7, Sell stage gate in 10th July 2009: XBTGT2110, XBTGT2120, XBTGT2130, XBTGT2220, XBTGT2330

            Conformal Coating Service for XBTGT 12.1, Sell stage gate in 1st August 2009: XBTGT6330, XBTGT6340

            Conformal Coating Service for XBTGT 10.4, Sell stage gate in 1st September 2009: XBTGT5230, XBTGT5330, XBTGT5340

            Conformal Coating Service for XBTGT 3.8, Sell stage gate in 1st October 2009: XBTGT1105, XBTGT1135, XBTGT1335

            Conformal Coating Service for XBTGT 15, Sell stage gate in 1st November 2009: XBTGT7340

            Conformal Coating Service for XBTGT 7.5, Sell stage gate in 1st December 2009: XBTGT4230, XBTGT4330, XBTGT4340

            What is the difference between an alarm contact and an auxiliary contact when used in a circuit breaker?

            Product Line:
            Circuit Breakers

            Environment:
            Electrical Distribution Equipment

            Resolution:
            The auxiliary contact changes state when the circuit breaker contacts change state (breaker opens or closes). The alarm contact changes state only when the circuit breaker goes to the tripped position (or is reset).
             

            What is the part code for a RCBO 4P 32Amp C-curve

             Combine a mccb 25016 32Amp C-curve with a 23382 rccb = RCBO

            What is the replacement part for a 26896 RCB?

            The replacement part is a A9D61820.
            A9D11220 is best solution
            A9D11820 is an alternative 1 pole wide but no Neutral switching
            A9D61820 is an alternative 1 pole wide but no Neutral switching and only 6kA
             

            What is the part number for the Dali MOD Sensor?

            The part number for the Dali MOD Sensor is DCDAL31MOD.
            Current Firmware 2.006
            d
            oesn't include Light Level Sensor
            Some of its key features are:
            • 30 mech platform suits all Clipsal grid plates
            • Native DALIcontrol electronic control devices
            • Use with DALIcontrol power supply and DALI light fittings for control of DALI lighting
            • Achieve basic lighting control out of the box, without the need for programming
            • Master mechs include push button switch, PIR occupancy detector and light level detector
            • Simple Wizard programming provides grouping of lights and configuration of slave devices
            • USB programming cable for connecting PC to DALIcontrol power supply and interface unit (no licence required)
            For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=DCDAL31MOD
             

             

            Does part code 31288 - INS630B TO 2500 FRONT STD ROTARY HANDLE include a handle?

            No, the 31288 - INS630B TO 2500 FRONT STD ROTARY HANDLE does not come with a handle.

            Spare handle is part code 31296 (indent)

            What is the Clipsal 5470

            This is a keyless entry system that Clipsal used to sell until approximately 2009. The key cards used for this are no longer available but work off of 134.2KHz frequency.

            This was a product which Clipsal rebadged from Axeze. Please see the below links for datasheets

            https://axeze.com.au/wp-content/uploads/2015/06/Datasheet-AT-C-01.pdf

            https://axeze.com.au/wp-content/uploads/2015/06/Datasheet-KES-I.pdf

            What is the alternative for a Main switch (surface) 3 phase T300-BK?

            The original T300-BK was unfortunately discontinued. As an alternative the T300FA is very similar. The Majority of its components are the same but some specifications may vary.
            Some of the key features are:
            • Panel mount
            • 300 Amp rated
            • Triple pole
            • Front wiring cover
            • Has dimensions of 210mm (L) x 158mm (W) x 112mm (D)
            For Further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=T300FA

            Or see PDF attached below.
             

            PowerSCADA Expert 8.2 Update 5 - Release Notes

            Issue
            What is new in PSE8.2 and a detailed listing of resolved problems and minor enhancements.

            Product Line
            PowerSCADA Expert 8.2 (PSE8.2)

            Environment
            Installer
             
            Cause
            A new PSE8.2 cumulative update release.

            Resolution
            PowerSCADA Expert 8.2 Update 5 - Release Notes
            Release Notification (Updated 25 April 2018)

            This is a detailed listing of resolved issues and minor enhancements in this release.

             


             

            Prerequisite

            You must have PowerSCADA 8.2 installed prior to installing this update. No previous updates are required.

            Cybersecurity Announcement

            Floating License Manager v2.1 addresses vulnerabilities in the Flexera FlexNet Publisher component detailed in CVE-2016-10395, CVE-2017-5571 and CVE-2016-2177. Uninstall the current version of the Floating License Manager, and then install version 2.1.
            NOTE: The Floating License Manager v2.1 installer is included with this hotfix release but is not a part of the hotfix installer. Unzip "Floating License Manager v2.1.zip" and run "setup.exe".

            Important Notice: There is a known issue with the Floating License Manager v2.1.0.0 installer. When installing with a logged-in Windows User name containing a space, the install will not succeed. The workaround is to install the Floating License Manager with a user that does not include a space character in their name.

            Bug Fixes and Enhancements

            TFS 21482 - AlarmEvents with a state of normal returned in GetAlarmEvents response for EWS

            GetAlarmEvents was changed to not return alarms in the normal state.

            TFS 21483 - Incorrect timestamp information provided for AlarmEvents not in the Active state

            Alarm timestamps are now updated to reflect the true timestamp of occurrence for all state changes (active, drop out, acknowledge).

            TFS 21484 - Unable to filter AlarmEvents by Type using EWS

            Alarms are now filtered based on type. 

            TFS 21485 - Unable to successfully acknowledge alarms using EWS

            In some situations, EWS would not acknowledge alarms correctly.  This behavior has been fixed.

            TFS 21486 - Unable to filter alarms using the PriorityTo and PriorityFrom fields

            EWS did not observe the priority field correctly. This has been addressed and the minimum allowable priority has been set to 1 (to exclude non-alarm objects in the PowerSCADA alarm database).

            TFS 21557 - PowerSCADA projects - including the starter project, PLS_Include, and PLS_Example - need to be upgraded to support the new DBF schemas

            PowerSCADA projects have been upgraded to the latest DBF schemas.  If there are existing projects created from the starter project, set [CtEdit] Upgrade = 1 in the Citect.ini file using the Setup Editor, and then restart PowerSCADA Studio.

            TFS 21564 - Alarm Proxy does not show the analog alarm states

            Alarm Proxy now reports the analog alarm states (HIGH HIGH, HIGH, LOW, LOW LOW) instead of ON / OFF.

            TFS 21566 - If a CSV file that does not exist is selected in the I/O Device Manager, the application throws a runtime exception

             

            A message is displayed indicating that the file does not exist.

             

            TFS 21569 - On large systems with 200k configured alarms, the GetAlarmDefinitions call in Alarm Proxy is slow and causes ENM to timeout

            Performance issue in alarm proxy has been resolved.

            TFS 21649 - When CoreServiceHost adds and removes devices, it may lose the original IDs

            CoreServiceHost now keeps a device chronicle.  When the device is removed and then later added, the ID will remain the same.

            TFS 21913 - If the equipment name is changed in the system, but the I/O Device name is unchanged, CoreServiceHost will not refresh the equipment name

            CoreServiceHost now properly updates the equipment on name change.

            TFS 21935 - Logs that are too large for the Windows Event Log do not get logged properly

            Large logs are now broken down into smaller log entries.

            TFS 21970 - Profile Wizard and Automation does not support IPv6

            Profile Wizard and Automation now supports IPv6 for TCP/IP Board level drivers.  This requires the TCP/IP Driver version 4.0.0.0 or later.

            TFS 21975 - Open and Close buttons are disabled at runtime on equipment popup when separate digital tags are used for commands

            The form now enables the command buttons if the Pos_On or Pos_Off tags are defined.

            TFS 21979 - Alarm Proxy cannot return alarms that transition to inactive

            This setting is now configurable in the Application Configuration Utility.

            TFS 22043 - Single sign-on calls from a remote thick client do not work

            Single sign-on now detects remote clients.

            TFS 22060 - The I/O Device Manager cannot bulk import devices with device names greater than 16 characters

            The I/O Device Manager now reads the device name length from the equipment.profiles file for proper validation.

            TFS 22066 - Wonderware ArchestrA Logger Security Patch

            Wonderware ArchestrA Logger Patch 2017.517.2328.1 is applied.

            TFS 22150 - Alarm filters do not work on some resolutions

            Alarm filter AN numbers are fixed for all alarm page resolutions.

            TFS 22155 - Alarm filters perform exact matching

            The alarm filter screen allows the user to select the filtering mode. The default setting is read from the INI file [Alarm] FilterMode.  0 (default) = Exact Match, 1 = Starts With, 2 = Ends With, 3 = Contains.

            TFS 22306 - The equipment tree used on alarm pages is slow to render over the web client

            Any page using the equipment tree should set the default library and symbol on the equipment tree genie, or set 'Hide Symbol Icons' to 'TRUE' if a default icon is not available.

            TFS 22401 - Alarm filter and equipment tree filter operate independently

            The alarm filter and equipment tree filter operate together to filter the alarm tables.

            TFS 22896 - Core service host logs two warnings during shutdown - exception thrown during disposal.

             

            Cleanup methods were reworked to prevent the exception.

             

            TFS 22898 - EWS cannot obtain tag updates at a 5 second rate

            EWS and core services were updated to obtain data at a 5 second poll rate.

            TFS 23262 - Equipment popup alarm table does not acknowledge or disable alarms

            Alarms can now be acknowledged or disabled in the equipment page.

            TFS 23274 - Equipment.profiles cannot be imported into the Profile Editor in cases where the original Device Types and Device Profiles were lost

            The Profile Editor can import the equipment.profiles file to generate device types, device profiles, and tags.

            TFS 23437 - Citect 2016 Updates

             

            Citect 2016 Update (April 10, 2018) is included with this update.

            Project ID management was removed from Citect 2016.  Project IDs are now located in the ProjectInfo.xml file. 

            MinUnitNumber and MaxUnitNumber (previously stored in UnitNumberRange.xml) have also been migrated to ProjectInfo.xml.

             

            TFS 23637 - The Alarm Summary page does not display state information

            The Alarm Summary page now displays the state that caused the alarm.

            TFS 23650 - 8.2 install does not enable ASP feature within IIS

            The installer now enables the ASP feature under IIS. This server role feature is required to run the Citect web control client. (Previously the View-Only web client was the only option for web deployment.)

            TFS 24205 - When Core Services receives a timeout from the Client, alarm processing may halt until the service is restarted

            Core Services properly recovers from a ctApi deadlock condition.

            Files Modified

            Applications\AppServices\bin\Framework.dll
            Applications\AppServices\bin\Framework.ServiceHost.exe
            Applications\AppServices\bin\Modules.CoreServices.dll
            Applications\AppServices\bin\PowerLogic.Cipher.dll
            Applications\AppServices\bin\Modules.ProviderBase.dll
            Applications\AppServices\bin\Modules.ProviderEngine.TestHarness.exe
            Applications\AppServices\bin\ObjectFactoryTools.exe
            Applications\AppServices\bin\ProviderGatewayProviders.dll
            Applications\AppServices\bin\PowerSCADA.Common.dll
            Applications\AppServices\bin\Modules.Platform.Citect.dll
            Applications\EWS\bin\Framework.dll
            Applications\EWS\bin\EWS.dll
            Applications\EWS\Web.config
            Applications\EWS\DataExchange.svc
            bin\de\ProfileEngine.resources.dll
            bin\de\ProfileWizard.resources.dll
            bin\de\WizardLibrary.resources.dll
            bin\es\ProfileEngine.resources.dll
            bin\es\ProfileWizard.resources.dll
            bin\es\WizardLibrary.resources.dll
            bin\fr\ProfileEngine.resources.dll
            bin\fr\ProfileWizard.resources.dll
            bin\fr\WizardLibrary.resources.dll
            bin\it\ProfileEngine.resources.dll
            bin\it\ProfileWizard.resources.dll
            bin\it\WizardLibrary.resources.dll
            bin\ja\ProfileEngine.resources.dll
            bin\ja\ProfileWizard.resources.dll
            bin\ja\WizardLibrary.resources.dll
            bin\ko\ProfileEngine.resources.dll
            bin\ko\ProfileWizard.resources.dll
            bin\ko\WizardLibrary.resources.dll
            bin\ru\ProfileEngine.resources.dll
            bin\ru\ProfileWizard.resources.dll
            bin\ru\WizardLibrary.resources.dll
            bin\zh-chs\ProfileEngine.resources.dll
            bin\zh-chs\ProfileWizard.resources.dll
            bin\zh-chs\WizardLibrary.resources.dll
            bin\zh-cht\ProfileEngine.resources.dll
            bin\zh-cht\ProfileWizard.resources.dll
            bin\zh-cht\WizardLibrary.resources.dll
            bin\ProfileAutomation.dll
            bin\ProfileEngine.dll
            bin\ProfileWizard.exe
            bin\WizardLibrary.dll
            bin\ProfileAutomationUtility.exe
            bin\CommsMethodProperties.xml
            bin\DeviceManagementUserControlLibrary.dll
            Applications\Profile Editor\Tags.xml
            Applications\Profile Editor\ProfileEditor.Business.dll
            Applications\Profile Editor\ProfileEditor.exe
            Applications\Profile Editor\ProfileEditor.UserControls.dll
            Applications\Profile Editor\Resources\ProfileEditor.UserControls.resources
            User\PLS_Include\*
            User\PLS_Example\*
            Starter\Default_Starter.ctz

            Installation

            Unzip "PowerSCADA Expert 8.2 Update 5.zip" and run "PowerSCADA Expert 8.2 Update 5.exe".

            Supported USB hub for use with NetBotz appliances.

            Issue:

            Supported USB hub for use with NetBotz appliances.

            Product Line:

            NetBotz

            Environment:

            NetBotz USB communications

            Cause:

            Configuration recommendations.

            Resolution:

            The Belkin TetraHub: Model F5U231 will replace the existing APC hub as the supported USB hub for use with NetBotz USB connections.

            Load is connected to a SmartUPS, yet reports as 0% on the display or in software.


            Issue:

            Load is connected to a SmartUPS, yet reports as 0% on the display or in software.

            Product Line:

            Smart-UPS

            Environment:

            All models, All Serial Numbers

            Cause:

            Normal Operation

            Resolution:
            Smart-UPS products may not report very small loads attached to them. If you increase your load to greater than 10% you will see the load reported properly in Powerchute, your Network Management Card, or LCD display (if so equipped). This is normal behavior from the UPS. As the load increases on the UPS, so will the accuracy of the load reporting.

            What does Warning 2107 means in Vijeo Designer?

             Title

             What does Warning 2107 means in Vijeo Designer

            Issue

             

            Product Line

             Vijeo Designer

            Environment

             

            Cause

            Resolution

            Warning 2107: Target Security is enabled, and Web Gate security is disabled. You cannot write to variables from Web Gate.

            This message displays when you have set Target Security to Use Security, and Web Gate Security is disabled. You need to enable Web Gate security so you can properly log in and  write to variables from Web Gate.

             

            To resolve the warning message:

            In the security properties for the target, enable the Web Gate/Web Server Security property by setting it to Use Security.

             

            RAE Systems Sensor Compatability with Version 3 NetBotz Appliances

            Issue:

            RAE Systems Sensor Compatability with Version 3 NetBotz Appliances

            Product Line:

            NetBotz

            Environment:

            NetBotz version 3 appliances
            RAE systems sensors

            Cause:

            Compatibility with 3rd party sensors.

            Resolution:

            As of the release of our Next Generation (v3) NetBotz appliances in April 2009, RAE Systems sensors are no longer supported for direct integration on NetBotz appliances with Botzware 3.x or higher

            List of Device Definition Files (DDF) for Version 2 Netbotz Advanced Device Crawlers

            Issue:

            List of Device Definition Files (DDF) for Version 2 Netbotz Advanced Device Crawlers

            Product Line:

            NetBotz

            Environment:

            NetBotz version 2

            Cause:

            Supported configurations

            Resolution:

            The following is the list of available device definition files (DDF) as of March 2009. Available DDF files:

            APC
            Alcatel
            Avaya
            Best Power
            Cisco Systems
            Compaq
            DMTF
            Dell
            Extreme Networks
            Foundry Networks
            IBM
            Juniper Networks
            Kohler
            Liebert
            MGE
            MIB2-UPS
            Mitsubishi
            NetBotz
            Powerware
            Server Technology
            Sun Microsystems


            Video: Back-UPS XS/RS "G" Battery Installation and Replacement

            Issue:
            Demonstration of the installation of internal battery of the Back-UPS XS/RS 'G' family.

            Product Line:
            BACK-UPS XS/RS

            Environment: 
            BX1500G / BX1500G-CA
            BX1300G / BX1300G-CA
            BX1000G / BX1000G-CA
            BR1500G, BR1300G, BR1000G, BR700G

            Cause:
            Battery installation for replacement or initial configuration.

            Resolution:
            The following video details the process for installing the internal battery for the Back-UPS BX / BR "G" Energy-Saving UPS. 

            Video: How to replace a Back-UPS Pro battery.

            Issue:
            Demonstration of the installation of internal battery of the Back-UPS XS/RS 'G' family.

            Product Line:
            BACK-UPS XS/RS

            Environment: 
            BX1500G / BX1500G-CA
            BX1300G / BX1300G-CA
            BX1000G / BX1000G-CA
            BR1500G, BR1300G, BR1000G, BR700G

            Cause:
            Battery installation for replacement or initial configuration.

            Resolution:
            The following video details the process for installing the internal battery for the Back-UPS BX / BR "G" Energy-Saving UPS. 



            The following video includes installation instructions for legacy Back-UPS XS and RS systems such as BR1000 and BX1000.

             

            Video: How to identify the icons found on the Back-UPS Pro LCD.

            Issue:
            Demonstration to identify the icons found on the Back-UPS Pro LCD display.

            Product Line:
            BACK-UPS XS/RS

            Environment: 
            BX1500G / BX1500G-CA
            BX1300G / BX1300G-CA
            BX1000G / BX1000G-CA
            BR1500G, BR1300G, BR1000G, BR700G

            Cause:
            Battery installation for replacement or initial configuration.

            Resolution:
            The following video details the process for to identifying the icons found on the Back-UPS Pro LCD.

             

            Does third-party equipment exist to test the AFCI to determine that it is functioning properly?

            Product Line:
            Circuit Breakers
            QO and Homeline
            AFI and AFCI

            Environment:
            Electrical Distribution Equipment

            Resolution:
            No. So-called AFCI ``testers`` are on the market, but they are not UL listed for testing the function of an AFI circuit breaker. UL 1436 refers to them as ``indicators`` rather than testers, and Square D does not endorse them or recommend their use. They are subject to error in the form of giving a false negative result.

            The UL approved method of testing an AFCI circuit breaker is to press the push-to-test button when installed in an energized load center or panel. This test injects a signal into the AFCI sensor that looks like an arc to the AFCI. A properly functioning AFCI will trip when the test button is pushed.

            Paragraph 31.8.1 of the UL 1436 standard requires the AFCI Indicator markings or instructions to effectively state that the test button on the AFCI circuit breaker demonstrates proper operation.
             

            What are the default Thresholds for Version 2 Appliances?

            Issue:

            Default Thresholds for NetBotz Version 2 Appliance

            Product Line:

            NetBotz

            Environment:

            NetBotz Version 2 Appliances

            Cause:

            Default configurations

            Resolution:

            Default Thresholds for Version 2 Appliances

            The follow are the default thresholds on Version 2 Appliances (320, 420, 500):

            Airflow:

            -35 feet per minute for 60 seconds
            -10.6 meters per minute for 60 seconds

            **********************
            Audio:

            -40 for 30 seconds

            *************************************
            Dew Point:

            -maximum 64.4 F & minimum 28.4 F
            -maximum 18 C & minimum 2 C

            *************************************

            Humidity:

            -maximum 50%
            -minimum 20%

            **********************************
            Temperature:

            -maximum 80 F
            -minimum 68 F

            -maximum 26.6 C
            -minimum 20 C

            ***********************************

            Unexpected Average/Peak Calculations if StruxureWare Central and Monitored NetBotz Clocks Not Synced.

            Issue:
            Unexpected Average/Peak Calculations if StruxureWare Central and Monitored NetBotz Clocks Not Synced.

            Product Line:
            StruxureWare Central / StruxureWare Data Center Expert.
            NetBotz

            Environment:
            StruxureWare version 7.x an higher.
            NetBotz any version.

            Cause:
            If the time on your NetBotz appliance(s) is ahead of the time of your Central, the Central will determine that there is no data to calculate the virtual sensor value so the value will report unplugged. An average or sum of 2 sensors in this case may show only 1/2 the actual value assuming one appliance is synced and the other is not.

            Resolution:
            To avoid such issues, make sure the NetBotz appliance time is synced to the StruxureWare Central time. Please be aware that this is UTC time and is not based on time zone. Using the DCE server as an NTP server (if enabled) can assist in this resolution as well.
             

            PowerChute Network Shutdown unable to communicate with the NMC if the username is greater than 10 characters.

            Issue:
            PowerChute Network Shutdown unable to communicate with the NMC if the username is greater than 10 characters.

            Product:
            PowerChute Network Shutdown (PCNS)

            Environment:
            Network Management Card 2 (NMC2) firmware AOS 5.1.1 and above. SKUs AP9630, AP9631, AP9635

            Cause:
            With the latest release of Network Management Card 2 (NMC2) firmware AOS 5.1.1, with APPs SUMX/SY/SY3P 5.1.0, the NMC2 username can now be up to 64 bytes in length. (64 byte maximum supports up to 64 ASCII characters; Less for multi-byte languages OS). This was previously restricted to 10 characters and PowerChute Network Shutdown (PCNS)  will still only be able to communicate with the NMC if the username is 10 characters or less. The PowerChute installers do not restrict the number of characters that a user can enter for the username nor do they provide any warnings about the max length.

            Solution:
            If the user configures the NMC2 username to be greater than 10 characters and does the same in PowerChute side, they will receive an error when trying to register with the NMC - "Security information did not match information at <IP Address>".


             

            Can I reset the ATV600 or ATV900 Process Drive without cycling power to it?

            Issue:
            Customer would like to restart (reboot) the drive without having to cycle power.

            Product Line:
            ATV630
            ATV660
            ATV930
            ATV960

            Environment:
            All Models, All serial numbers

            Cause:
            Restart to clear errors or load new communication parameter settings usually requires a power cycle.

            Resolution:
             
            If connected via a network; you can write a value of 21072 to address 1500 it will reboot the drive as if it had been power cycled.

            If connected to the drive via SoMove you can go to the Device menu and select Restart Device.
            You can also use the HMI to do this by going to Complete Settings - Error/Warning Handling - and change the Product Restart (rP) to YES and press and hold the OK button for 2 seconds.
            Also, a digital input can be assigned to perform this by setting the Prod Restart Assign (rPA) to one of the DI's in the same menu as above.

            NOTE:  The Product Restart and Prod Restart Assign parameters are only available if the Access Level has been set to Expert.

            171CCC9x0x0 M1E Processor 984LL Exec. Upgrade to v.1.30 - Enhancement: Manual TCP/IP retransmission timer for MSTR

            Goals and Symptoms

            The purpose of this resolution is to inform Momentum M1E users that the 984LL Exec. has been upgraded (Aug. 2009) to version 1.30.

            Facts and Changes

            984LL Exec version 1.30 contains the following enhancement:
            1) A configurable TCP/IP retransmission timer for the MSTR function block.

            • The following units affected by this firmware are:
              • 171CCC96020 Processor
                171CCC98020 Processor
                171CCC96030 Processor
                171CCC98030 Processor
            • This enhancement is not supported in the Concept MSTR DX Zoom screens at this time.
            • Resource file MSTR.URF for ProWORX NxT and resource file MSTR.UCS for ProWORX32 are included.

            Causes and Fixes

            A description of the new MSTR function is explained in the attachment Resolution document.

            The attached zip file contains the following files:
            m1ev130.bin M1E firmware
            m1 v130 Resolution.doc Resolution
            MSTR.ucs ProWORX32 resource file
            MSTR urf ProWORX NxT resource file

            Attachments



            (Removed File URL: 199568_C68E/M1ev130.zip)(Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/6b02aed0302b04aec125760b00528fdc/fl_block_5/0.574?OpenElement&FieldElemFormat=gif)

             


            Legacy KB System (APS) Data: RESL199568 V1.0, Originally authored by DaDz on 08/07/2009, Last Edited by DaDz on 08/07/2009
            Related ranges: Modicon Momentum

            What is one way to tell if a drive is still under warranty?

            Issue:
            Warranty verification
             
            Product Line:
            Altivar variable frequency drives

            Environment:
            Open style
             
            Cause:
            None
             
            Resolution:
            The date of purchase indicated on the distributors invoice or receipt can be used to determine if the drive is in warranty.   The standard warranty is 18 months (see FAQ FA117023) .  If no receipt or invoice is available the date code of the drive can be used to determine if the drive is in warranty.  This date code is imbedded into the number that is located on the right side label of the drive below the bar code.  The first 2 digits indicate the manufacturing plant.  The next two digits indicate the last two numbers of the year it was manufactured and the next two digits indicate the week of that year.  The following numbers indicate the sequence of drive. 
             example:  8B 092124041 (8B = manufacturing location, 09 = year 2009, 21 = week).  The warranty ends November of 2010 (18 months from May 2009).
             

            Can an adjustable trip circuit breaker be used to protect conductors rated at less than the maximum setting of the circuit breaker?

            Issue:
            Using an adjustable-trip breaker at less than its maximum setting

            Product Line:
            Circuit Breakers

            Environment:
            Powerpact and Masterpact Circuit Breakers with Micrologic Trip Units

            Resolution:
            Yes, a circuit breaker can be applied at less than its maximum rating if the amp rating is adjusted to a level needed to protect the wire, and if access to the adjusting means is appropriately restricted. For Micrologic Trip Units, restricted access is accomplished by installing the MICROTUSEAL Trip Unit Seal onto the cover over the adjusting dials (see picture below). This complies with NEC240.6(C), which states " ``A circuit breaker that has restricted access to the adjusting means shall be permitted to have an ampere rating(s) that is equal to the adjusted current setting (long-time pickup setting). Restricted access shall be defined as t located behind one of the following:
            1. Removable and sealable covers over the adjusting means
            2. Bolted equipment enclosure doors
            3. Locked doors accessible only to qualified personnel



             

            What is the power terminal lug data for the LC1D40, LC1D50, LC1D65, LP1D40, LP1D50, and LP1D65 contactor?

            Issue:
            Identifying power terminal lug data for the D2 style contactors

            Product Line:
            Tesys D line contactors

            Environment:
            Products sold and used in the United States

            Cause:
            Power terminal lug data required

            Resolution:
            For contactors with screw clamp terminals:
            stranded cable w/o cable end : One #10-3 AWG or Two #10-4 AWG per terminal.
            stranded cable w/cable end: One #10-4 AWG or Two #12-2 AWG per terminal.
            solid cable: One #10-3 AWG or Two #10-6 AWG per terminal.

            Can I poll 6 Digit Modbus registers with Telepace Studio?

            The MSTR and MSIP use a block of registers to store their configurations.

            If the MSTR block uses register 41001 in the SCADAPack as it's configuration start register, then :

            41001 = Comm port number

            41002 = function code

            41003 = slave controller address

            41004 = slave register address

            41005 = master register address

            41006 = length

            41007 = time out in 0.1s increments

            Trying to configure the MSTR block in Telepace prevents you from putting in a slave register address greater than 49999.

            Using a PUTU block, you can put an unsigned integer in the range 40001-65535 into register 41004 to indicate the slave register address. It appears as though the program will take the value in register 40004 and subtract 40001 to determine the holding register offset that gets sent in the actual modbus message.

            For example, using PUTU to put a value of 50010 into register 40004 would then cause the MSTR block to poll for a holding register with an offset of 10009 in the message which would correspond with a 6 digit address of register 410010.

            The largest unsigned integer you could put into register 40004 would be 65535, which would correspond with a 6-digit modbus holding register of 425535.



             

            Where can I get support for APC and MGE Products?

            For support on APC and MGE products please visit:  https://www.apc.com/support/

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            NetBotz version 3.3 sensors do not update to modbus registers to double registers automatically upon upgrade.

            Issue:

            NetBotz version 3.3 sensors do not update to modbus registers to double registers automatically upon upgrade.

            Product Line:

            NetBotz

            Environment:

            NetBotz version 3 appliances
            version 3.3 update
            Modbus Output.

            Cause:

            New configuration to allow for larger sensors.

            Resolution:

            Prior to Botzware 3.3, all NetBotz sensors were single registers. A single Modbus register is 16 bits which is limited to 65535 for it's largest number. For numbers greater than that, NetBotz appliances now allow for the use of 2 registers to monitor a single sensor. To monitor this 2 register number, you would poll both registers, left shift the first register by 16 and then add the 2 registers together.

            To left shift, you can use Windows calculator (calc.exe) in scientific mode, enter the number, and then hit the "Lsh" button and type 16.

            If you are already using a Netbotz appliance and update to version 3.3 or higher, the output registers will not automatically update to the new double register option. To update the current sensors, they must be removed and re added both physically and through Advanced View. The system will then create a new register map. Please note that removing and re-adding a sensor will remove any thresholds created for this sensor.

            In some cases, there are sensors that are internal to the appliance and can not be removed. In order to get these sensors to update, the appliance's configuration must be reset. This will reset all data on the unit.

            Please note that registers may be listed in documentation since this change as INT32. Registers are only 32 bit AFTER they have been recalculated using both registers and the left shift functionality. If you poll only a single register, that register is only 16 bit.
             

            STB Module Logic Bus Current Requirements

            Goals and Symptoms

            The purpose of this resolution is to provide information sources for STB module logic bus current consumption values used by Advantys Configuration Software v4.0.

            Facts and Changes

            This information can be found:
            1. On line in v4.0 configuration software under Hardware Help in the Advantys STB Planning and Installation folder section highlighted below.



            2. On line in v4.0 configuration software under Hardware Help. The four folders shown have logic bus current consumption values in individual modules Specification sections.