grid plate surr 1g arch

Flush SurRound and Grid Plate, 1 Gang, Architrave

Catalogue Number: 2031
grid plate surr 1g arch
Colour: White Electric
Colour: Per UOM Std.
  • Black 1 PCE
  • Cream 1 PCE
  • Red 1 PCE
  • White Electric 1 PCE
Added to cart

Specifications

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Range of product
Series 2000
Product brand
Clipsal
Number of gangs
1 gang
Product destination
switch
Material
plastic
Marking
without marking
Surface finish
brilliant
Mounting position
vertical
Fixing center
55 mm
Length
75 mm
Width
32 mm
Depth
11 mm
Sustainable offer status
Green Premium product
REACh Regulation
Reference contains Substances of Very High Concern above the threshold
EU RoHS Directive
Pro-active compliance (Product out of EU RoHS legal scope)
Mercury free
Yes
RoHS exemption information
Yes
China RoHS Regulation
Product out of China RoHS scope. Substance declaration for your information
Environmental Disclosure
ENVPEP120506EN
Circularity Profile
N/A

Documents & downloads

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  • CAD Files and Packs

  • Technical Data Catalogues

  • Product Environmental

  • Installation Instruction

  • Operating Manuals

  • Specifications

  • Certificates (MSDS)

Frequently Asked Questions

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Plate for 2031

Clipsal 2000-we

What is the part numbers for a 2000 series architrave switch with double pole switch mech?

The part numbers for a 2000 series architrave switch with double pole switch mech is - 2031 & 30MD

For further information , visit links  below:-
https://www.clipsal.com/Trade/search-results?q=2031
https://www.clipsal.com/Trade/search-results?q=30MD
 

Is there a mounting bracket for 2033 architrave switch?

There is not one available.

What would be the part number for an Earth Clip, 16/20 mm.

203M.
Pressed Metal Conduit Fittings, Earth Clips, Water pipe adjustable earth clip 15 - 20mm or 1/2 - 3/4 inch.
Please see following link under the documentation tab for full catalogue.
https://www.clipsal.com/Trade/Products/ProductDetail?catno=203M

Vijeo Designer and Vijeo XD Runtime year 2038 limitation

Since Vijeo Designer and Vijeo XD Runtime are currently both 32-Bit applications, they both will be affected by the year 2038 problem. That is, the date and time that the HMI can hold can only be upto the year 2038.

 

What would be the part number for an rcd (Residual Current Device) in the Medilec range to suit a 1 gang switch?

The part number is a  ML2031RC10-WE which is a standard size switch with rcd incorporated in it.
This is a 10milli amp device specifically designed for medical installations.

Please go to the website via the following link www.clipsal.com/Trade/Products/ProductDetail and check under the Documentation Tab for more information.

Is there a blank architrave switch plate?

Unfortunately we do not do a blank architrave. You can create one using the 30P and a C2031.
 

What is the part number for a mounting block for the 2030 , 1 gang architrave switch?

The part number for a mounting block for the 2030 , 1 gang architrave switch is - 70/1

For further information , visit link below:-
https://www.clipsal.com/Trade/search-results?q=70/1
User-added image

What is the code for a black Cat 5 mech that can be used in a Saturn 4031 plate?

Use the VDIB17735UBK

Saturn - is there an option for banana mechanisms in this range?

YES - 30BCRM OR 30BCBM OR both in a 4031 or 4032 Communication plate.

What is the part number for surround to suit 2030?

The surround to suit 2030 architrave is part number 2001.

Some of the key features are:
  • 1 gang
  • Architrave
  • Curved side

For further information please visit:
https://www.clipsal.com/Trade/Products/ProductDetail?catno=2001

 

Are Harmonics Included in the CM2 KVAR Demand?


Product Line
CM2000

Environment
Harmonic reading

Resolution
The KVAR demand defaults to the "fundamental only" value ignoring harmonic data. To include harmonic data, write command 2331 to register 7700.

See FA211912 for how to write registers from the front display of the CM2000.

What is the data jacks that fits the Saturn 4032VH data plate

You will need to use the 4032VH plates and any Clipsal 30 Series data and AV mechs,  
these plates will aslo fit any 30 series switch mech,
EG  30TV75M, 30PFM, 30HDMIA, VDIB17756U-we

What are the screws that come with a PDL 89DP

Part number 201 dimensions 16mm x 6-32UNC

Veris Certificate of Compliance for American Recovery and Reinvestment Act (ARRA)

The attached documentation provides the Veris Certificate of Compliance for ARRA in reference to Schedule A (Schneider branded metering PRODUCTS)
Certificate of Compliance May 2011 ARRA.pdfARRA Schneider EM.xls


Legacy KB System (APS) Data: RESL206005 V1.0, Originally authored by MaTh on 08/11/2011, Last Edited by MaTh on 08/11/2011
Related ranges: Standards Applied to Power Management PRODUCTS

False Events When Using A SEL 2020/2030 and ION Enterprise

Goals and Symptoms

Summary

SEL 2030 devices are used to communicate with Schweitzer Engineering Laboratories (SEL) relays. The relays only communicate with SEL proprietary protocol. The 2030 can convert this to Modbus for the use of PRODUCTS such as ION Enterprise 5.0.
We use the name SEL 2030 but this article also applies to other modules in this product family including the SEL 2020 and SEL 2032.

ION Enterprise 5.0 is configured to translate the Modbus data into the ION network. Within this network a Virtual ION Processor (VIP) can be used to perform logical actions based on the information obtained from the relay.

One common action is to detect a change in state of a Boolean value. A series of VIP Setpoint modules can be configured to monitor the state of each value.  When the state changes the VIP Setpoint module records an event but can also be used to trigger an action.

Symptoms

The VIP Setpoint module shows repeated events without an actual change in the relay state.  This may always appear as an OFF event.

Causes and Fixes

Cause

The ION Enterprise Modbus master repeatedly asks the SEL 2030 for updates.  If the SEL 2030 is providing the data directly from the port which the relay is attached to (as opposed to the port the master is attached to) then the SEL 2030 will randomly reply with Modbus exceptions. These happen when the incoming request happens at the same time as the relay is updating its information in the SEL 2030.

These Modbus exceptions may cause a VIP Setpoint module to incorrectly register an event.

Workaround

There are two ways to work around this problem.

On newer SEL 2030 devices the master port can be configured to not send exceptions when it is busy. In the port set-up configure the "BUSY_DIS" setting to "Yes" from the default "No"

On all SEL 2030 devices you can use Memory Move commands to remap the individual relay's data into the memory used by the Modbus master. 

Attachments

 

  • (Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/dc5af2e8c4694664c125765d001625da/fl_block_5/0.1AF2?OpenElement&FieldElemFormat=gif)

    Original article#10181

    All content © 1992-2007 Schneider Electric


Legacy KB System (APS) Data: RESL186793 V2.0, Originally authored by KBAdPM on 07/10/2007, Last Edited by DaMi on 10/28/2009
Related ranges: VIP, ION Enterprise V5.0, Modbus / JBus

What is the meaning of the Speed-range ratio in Altivar 61/71 Range Drives.

The Speed-range ratio for Drives is 20:1, 100:1 or 1000:1. This is an indication of how slow the Drive can run the motor, before the motor starts to overheat.

Drive with a 1000:1 ratio is good, as compared to 20:1 or 100:1.
 
The Altivar 61 and Altivar 71 Range of Drives have the Speed-range ratio of 1000:1 in closed loop and 100:1 in open loop operation.
 
Example:
 
The speed in RPM (Revolutions per Minute) of a 4 pole, 50 Hz Motor will be 1500 RPM.
 
If the Drive Speed-range is 1000:1, Drive can run the motor as slow as 1.5 RPM (1500/1000 = 1.5) without overheating.
 
For 100:1 it is 15rpm and for 20:1 it is 75rpm.
 
The higher the Speed-range ratio, the slower the motor can be operated safely without overheating.

PowerLogic Sub Meter Display (SMD63M) Instruction Bulletin, 63230-216-215A2, September 2001

See attached file:
smd 63230-216-215A2.pdf

Keywords:
63230216215


  • Date Created: May 16, 2008
    Last Revised: May 16, 2008
    Public
    Original Author: PH
    All content © 1992-2008 Schneider Electric

Legacy KB System (APS) Data: RESL191942 V1.0, Originally authored by PhHa on 05/17/2008, Last Edited by PhHa on 05/17/2008
Related ranges: SMD 63, PowerLogic Enclosure - General

What is the error "1031 cannot store the configruation to the device" on SoMove?

Issue:
What is the error "1031 cannot store the configruation to the device" on SoMove? 

Product Line:
Altivar ATV320

Environment:
All serial numbers

Cause:
The error popped up in SoMove when customer tried to download drive program to his PC.

Resolution:
Checked to see customer uses function blocks.  The function blocks can be turned off using SoMove.  In SoMove, go to Parameters in menu bar, click on FULL and select Function Blocks, then under FBCD (FB command) change to "Stop".  Restarted SoMove after the change.

MTBF and Lifetime of the XBTGT/GK range

Goals and Symptoms

What are the MTBF of the XBTGT & XBTGK?

Causes and Fixes


XBTGT2330:
Lifetime: 50000 hours
Mean Time Between Failures : 12418 hours
... (see attached files for all details)
XBTGT5330:
Lifetime: 50000 hours
Mean Time Between Failures :7644 hours


XBTGK2120:
Lifetime: 50000 hours
Mean Time Between Failures : 13058 hours
XBTGK2330:
Lifetime: 50000 hours
Mean Time Between Failures :8673 hours
XBTGK5330:
Lifetime: 50000 hours
Mean Time Between Failures : 6031 hours
(see attached files for all details)

Attachments

(Removed File URL: 177318_B4E6/MTBF_all_xbtgt.zip)(Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/f627976801cfe634c12574560052adbb/fl_block_5/0.1338?OpenElement&FieldElemFormat=gif)(Removed File URL: 177318_B4E6/XBTGK.zip)(Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/f627976801cfe634c12574560052adbb/fl_block_5/0.20B6?OpenElement&FieldElemFormat=gif)


Legacy KB System (APS) Data: RESL177318 V2.0, Originally authored by JaOu on 05/27/2008, Last Edited by DaBr on 05/27/2008
Related ranges: Magelis XBT GK, Magelis XBT GT

Program example: M340 Unity with LXM32A via CANOPEN

Goals and Symptoms

Program example:
M340 Unity with LxM32A via CANOPEN

Cause

Hardware description:
M340 2030 V2, LxM32A with Node-ID2, Baudrate 125KB, Unity 4.0

Brief description of the application:
Program example with one drive. Control with the integrated visulization.

Attention:
Currently it is not possible to activate several PDO which contain the same objects. E.g. it´s not
possible to activate PDO2 (Control word + Set position) and PDO3 (Control word + Set speed)
at the same time.

Attachments

(Removed File URL: 199533_C652/M340-Lexium32_via_CAN.zip)(Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/0e5b8d1fbbd71985c125760900109cba/fl_block_5/0.630?OpenElement&FieldElemFormat=gif)

ION Meters: DST settings cannot go beyond 03:14:07 UTC on 19 January 2038

Issue    
Need to program the daylight saving timing but cannot go beyond January 19 2038.


Product Line
ION meters

Environment
ION Setup v3.0

Cause
The Year 2038 problem relates to representing time in many digital systems as the number of seconds passed since 1 January 1970 and storing it as a signed 32-bit binary integer. Such implementations cannot encode times after 03:14:07 UTC on 19 January 2038.  Therefore, a problem will arise while configuring DST schedule for the ION meters with the start year 2019 and end year 2038, the user will not be able to set the start and end dates beyond 03:14:07 UTC on 19 January 2038.

Resolution
As of now, the only solution is to use an updated version of ION Setup software. The latest version of ION Setup can be downloaded from the following link FA212816

Once the user has the latest ION Setup installed,  it will allow configuring DST schedule for ION meters beyond 03:14:07 UTC on 19 January 2038.
  1. Go to Setup Assistant-->Clock Settings-->Timezone (click edit)--> Check "Update daylight saving dates starting" and select 2019, click OK
  2. Now check the DST settings tab for schedule. Schedule now starts from 2019 and ends in 2038
  3. If there are no overlaps user will be able to save changes else check for overlaps in the schedule
  4. Once overlaps are removed/edited, changes can be saved successfully
  

 Are the trip curves for a TM-D trip unit on a NS legacy circuit breaker the same as the curves for a TM-D trip unit on a NSX circuit breaker?

The tripping curve are same between NS100-250 legacy (AC range) equipped with TM-D trip unit and NSX100-250 (AC range) equipped TM-D trip unit on the basis of same rating. Except for the TM63D.
For continuous improvement purpose, the continuous engineering has modified the principle of the thermal function, by changing the direct heating effect by indirect heating effect of the sub-assembly realizing the thermal function. In consequence the curve for TM63D has changed. From catalogue Compact NSX 2011 the new curve is available.
This tripping curve for TM63D is significantly different between legacy NS and NSX.

What is alarm 47 on the Series 2000 Circuit Monitor (CM2000)?

Issue:
A CM2000 series circuit monitor is displaying alarm code 47 on the front display.

Product Line:
CM2000 Series Circuit Monitor

Environment:
Onboard Alarms

Cause:
Alarm code 47 is defined as "Suspended Sag/Swell". The alarm is to identify an excessive number of Sag/Swell events being generated on the meter.

An "excessive number" of Sag/Swell events is defined as:
More than 48 events total from all Sag/Swell Alarms in any 500ms period, or more than 6 events from any single Sag/Swell Alarm in any 500ms period.

Alarm code 47 is active when event 47 is true which occurs when register 2038 on the meter is not equal to zero.  If the user disables alarm 47 without clearing Register 2038, the alarm will immediately be re-enabled and asserted as true.

Resolution:
To clear alarm 47, write a 0 to register 2038.

To learn how to read and write registers using the front panel of the CM2000 series meter, please refer to KB article FA211912
To learn about other CM2000 alarm codes, please refer to the KB article FA218966.

 

We already know pin 3 is D(A) and pin 7 is D(B) which of these are transmit and received of ATV28 communication port, ?

Goals and Symptoms

We already know pin 3 is D(A) and pin 7 is D(B) which of these are transmit and received of ATV28 communication port, ?

Facts and Changes

ATV28 communication port

Causes and Fixes

ATV-28 ie08
( <= Sept 2001
1 - n.c.
2 - 0v
3 - D(B)
4 - 0v
5 - D(A)
6 - 0v
7 - 10v
8 - 0v

ATV-28 ie10
( > Sept 2001 )
1 - n.c.
2 - 0v
3 - D(B)
4 - D(B)
5 - D(A)
6 - 0v
7 - 10v
8 - 0v


Legacy KB System (APS) Data: RESL156930 V1.0, Originally authored by on , Last Edited by on
Related ranges: Altivar 28

Is there any difference of Pin-out cables for Power Suite PC and Remote Display for ATV18 / ATV28 / ATV31 ? I am asking because we have one costumer t...

Goals and Symptoms

Is there any difference of Pin-out cables for Power Suite PC and Remote Display for ATV18 / ATV28 / ATV31 ? I am asking because we have one costumer that is changing his ATV18 with remote display by ATV´s 28 and in a near future by ATV31, so does the PIN-out and remote displays are compatible by each others?

Facts and Changes

ATV18 / ATV28 / ATV31

Causes and Fixes

The pin-out is the same between ATV 28 ( manufactured since Sept 2001 ) and ATV31, but the keypad are not compatible, not the same software.


Legacy KB System (APS) Data: RESL159962 V1.0, Originally authored by on , Last Edited by on
Related ranges: Altivar 18

Video: How to configure the PM800 series clock via writing to registers using Modbus commands?

Issue
Configuring the time and date on the PM800 series meters through RS-485 when Ethernet is not available

Product Line
PM800 series 

Environment
RS-485 communications, Modbus register read/write

Resolution
The date and time are stored in three-register compressed format. Each of the three registers contain a high and low byte value to represent the date and time in hexadecimal. For the synchronization, the command value is written in register 8000 and the values are in registers 8001, 8002, and 8003. The command used to initiate the change in register 8000 is 1311.

Example Date: 01/25/2000 at 11:06:59
              
Hexidemical Value Hi Byte Lo Byte
0119 01 = month 19 = day
640B 64 = year 0B = hour
063B 06 = minute 3B = seconds

Here is a video that shows how to write to these registers using Modbus Tester:
 

Hardware Note: Issue with the way BCPM processed data in 2 pole and 3 pole configurations

Issue
In firmware versions prior to 1.005 RS and 1.012 OS, there were known issues with the way the BCPM processed data in 2 pole and 3 pole configurations.

Product Line
Branch Circuit Power Meter (BCPM)
DLF-3000

Environment
Firmware Upgrade

Cause
Old firmware

Resolution
Firmware was released on January 18, 2011 to address an issue with the way BCPM processed data in 2 pole and 3 pole configuration. The versions released are 1.005 RS and 1.012 OS. DLF-3000 is used to send the firmware to the meter.

The following link is to the latest firmware for a BCPM:
Branch Circuit Power Meter (BCPM)

Use the following link to download the DLF-3000 software:
DLF-3000 Download

*Reference FA212885 for an example of how to upgrade BCPM firmware.

What is the replacement for the High HP ATS01N softstarters?

Issue:
Wants to order the ATS01N230LY, ATS01N244LY, ATS01N272LY or ATS01N285LY

Product line:
ATS01, Altistart 01, High HP

Environment:
All models

Cause:
The launch of the ATS22 in 2011 caused the High HP units to become redundant.

Resolution:

The ATS01 High HP units were replaced with the ATS22 units.  These are functional replacements only.  The ATS01 had no overload protection, an internal power supply and simple dial adjustments.  The ATS22 will require external 120V or 230V power.  There are no dials to adjust, but the unit will need to be programmed.  See the ATS22 User Maual, document BBV51300 to review the wiring, dimensions and programming.

ATS01N230LY - 32A rated.  Replaced by ATS22D32S6U
ATS01N244LY - 44A rated.  Replaced by ATS22D47S6U
ATS01N272LY - 72A rated.  Replaced by ATS22D75S6U
ATS01N285LY - 85A rated.  Replaced by ATS22D88S6U

 

Can a circuit breaker be operated at a voltage less than the voltage marked on the breaker?

Inquiry:
Is it OK to apply a circuit breaker on a voltage system rated lower than the rating of the breaker?

Product Line:
MCB and MCCB circuit breakers

Cause:
Circuit breakers are typically marked only with a few standard voltages, while other voltage systems exist.

Resolution:
Yes. According to 2011 NEC article  240.83(E), a circuit breaker may be used at voltages equal to or less than its voltage rating. 
When applied on a system of lower voltage than marked, he interrupting rating is equal to the next highest marked interrupting rating. 
The only exceptions to application at less than rated voltage are:
1. QO and HOM -GFI, -EPD, -AFI, -CAFI, and DF circuit breakers must be applied on 120/240 Vac systems only (they need over 100 Vac to power the electronic modules)
2. EHB-EPD and EDB-EPD type breakers which must be applied on 480Y/277 systems only

NOTE:  Circuit breakers marked with DC ratings only are not suitable for application on AC systems, and circuit breakers marked with AC ratings only are not suitable for application on DC systems.

SCADAPack E System Status Code 1030 Event Threshold Exceeded & 1031 Event Data Lost

If you receive a status code of 1030, it means the SCADAPack E event buffer has reached 80% of the Max Event Storage as per the configuration. If events are not collected in a timely manner, the event buffer will overflow and you will receive the Event Data Lost status code of 1031.

When situations like this arise, it usually means the DNP3 system (SCADAPack and DNP3 Master) as a whole needs to be tuned.

Challenge

The below example configuration has the Max Event Storage set to “10 events”. The SCADA host is not scheduled to poll for RTU for any class data, nor is it scheduled to perform an integrity poll. With 9 events (it has exceeded the 80% of Max Event Storage), the status code of 1030 is shown on the SCADAPack E Configurator status page. To view the events in a SCADAPack E, use the Virtual Terminal and type “status events” at the command prompt.





If events continue to be generated in the SCADAPack E, and the class data is still not retrieved, then you will see an error code of 1031 when the Max Storage buffer size has been reached. When the Max Event Storage buffer has been reached new events will be generated and the oldest events will be discarded by the SCADAPack E.




Solution

When the RTU event buffer is filled (status code 1031), the DNP3 internal indicator (IIN) 2.4 will also be set. Only the configured DNP3 Master station can clear this IIN bit. Only the “Clear Errors” button in SCADAPack E Configurator can clear the status code messages displayed.

When a user receives these types of status code messages the remedy is NOT to use SCADAPack E Configurator to constantly clear the errors. The challenge lies in tuning the DNP3 system. This can be a combination (but not limited) to the following:
  • Reduce the amount of events being generated in the RTU configuration. As an example Binary points can be set to Class 0 (current data) only. Analog points can be configured to have a larger event deviation.
  • Increase the frequency of class polls form the SCADA host. This will ensure you are getting the event data more frequently, but could yield more bandwidth on the SCADA system.
  • Increase the buffer size in the SCADAPack E configuration.
  • Use priority class configurations in the SCADAPack E and SCADA host. Priority data (and most frequent event change) in Class 1, Secondary data in Class 2 with less frequent polling and tertiary data in Class 3.
  • Advanced users can consider enabling unsolicited messaging for classes and/or individual points.
Additional information can be found in the technical help manuals installed with SCADAPack E Utilities.





 

How to use MBMaster to verify basic modbus communications.

Issue
Using MBMaster to verify that a Modbus device is working.

Product Line
Modbus devices

Environment
Windows

Cause
MbMaster can be used to determine if a modbus device is working.

Resolution
Run this program from a DOS prompt.

For example here is a sample where I connect to a 6200 device at 19,200 baud. I am using the PC's COM2. The meter's Unit ID is 100 and it is configured to use the Modbus protocol. I am asking for Modbus address 44000 which provides the password for this meter. My meter's password is 0.

MBMaster provides quite a bit of diagnostic information which you can ignore in this case. Just look for the data from the register.

-=-=-=-=-=- Sample MBMaster -=-=-=-=-=-=-=-
H:\\Bin>mbmasterV21M3 -COM2 -B19200 -ID100 -SR44000 -NR1
MBMASTER v2.1M3:    Compiled at Jul 13 2001 04:13:57

Stripped BAUD from input: 19200
Stripped SR from input: 44000
Install ModPL
About to open ModPL with port COM2
Building request: modslave = 100
Modbus AL frame received: fc = 03
Modbus AL frame: startreg = 404000, #regs = 1
Register 404000: 0
Exiting.
-=-=-=-=-=- End Sample MBMaster -=-=-=-=-=-=-=-

  • Original article#9458

    Controlled

    All content © 1992-2007 Schneider Electric


Legacy KB System (APS) Data: RESL189023 V1.0, Originally authored by KBAdPM on 11/09/2007, Last Edited by KBAdPM on 11/09/2007
Related ranges: Modbus / JBus

How do you set the IP Address of a M340 CPU?

Issue
Set IP Address of M340 CPU

Product Line
Modicon M340

Resolution
To set the IP Address to a M340 CPU, a new network needs to be setup. In the project browser, expand the Communication folder then right click on Networks and select New Network…

 
Set up an Ethernet network and name it. The default name is Ethernet_1. Click OK. You will see Ethernet_1 under your Networks folder. Double-click the Ethernet_1 network and the configuration screen will appear.
Within the Ethernet network configuration the appropriate Model Family needs to be selected. The default Ethernet model family is set to a NOE. The model family needs to be set to CPU 2020, CPU 2030 (>= V02.00)  for a CPU. If you hover over the different model family options with your mouse you will see what each option covers as far as CPU's and NOE's.


Once the correct model family has been selected, the new network has to be linked to the CPU. To link the network, select the Ethernet port on the CPU from the Project Browser. The CPU Ethernet Configuration screen will come up. On that screen you will link the network previously setup, as seen below.

 

How to use IONTest to write to an output register of an ION module

Issue
It may be required to write to an output register of an ION module.

Product Line
ION Enterprise 
StruxureWare Power Monitoring
Power Monitoring Expert

Environment
IONTest
Windows Command Prompt

Resolution
IONTest is a utility that can be used for trouble shooting an IONE/SPM/PME system.

IONTest is a command line utility that can be opened from ...\system\bin folder.

In order to write values to the appropriate register/ module, the handle of the register/ module is needed.
This can be obtained from the ION Handles document


NOTE: The ION Handles document is no longer being updated to list handles of newer firmware.
To find the exact handle needed, use ION Setup to display the handle number before starting IONTest. 


1. Open IONTest
         

2.  Select a node and verify communication
The command node=<group>.<device-name> specifies what node the commands will be sent to.  In this example node=ion.a8600 where:
  group = ion
  device-name = a8600
         

3.  Enable Security
Use the command .password "x" where x is the node password:
         

4.  Put the module in offline state
The method Module_write_state(BooleanType) with method number 1031 is to toggle the state of the module.  Possible arguments are 1 (online) and 0 (offline).
In order to put the communication module with handle 0x0C00 to offline state, the command would look like 0x0C00 1031 0.
         

5.  Write to register
The method Register_write_value(StringType) with method number 22 is to write to a register.
In order to write to baud rate setup register with handle 0x7987, the command takes the form 0x7987 22 “19200” as shown below:
         

6.  Bring the module back online
Use method number 1031 with a parameter of 1 (online):
         

Setting up a Write_VAR function block in a M340 to write to SDOs in a CAN device.

Goals and Symptoms

M340, CANopen, Write_Var

Causes and Fixes


First your project Configuration and double click on the CAN port to configure it



Configure the CAN port as needed for your application and notice the Channel # of the CAN port (Channel 2)
Note: The Inputs & Outputs configured here are for PDOs not SDOs.



Next open the CANopen Network from the Configuration. Double click on the Node to add a CAN device.



From the available list chose the CAN device you will be using and press OK.
For this example we are using a Altivar 71 drive.



A picture of the device will appear on the network. Double click in the Node box to adjust the Node ID of the device.
Then double click on the device for its configuration.



Configure the CAN Device as needed.
Note: PDOs are memory mapped directly to memory locations within the M340 SDOs are not.



Next open the Project Settings and configure them so that you can directly address arrays in your program.
This step is optional however if you do not do this you will need to declare variables as array's in you program.



Next open you program section and add a ADDM block (for addressing the CAN device) and a
Read_Var block.

The ADDM block for CAN has an input syntax of r.m.c.e (rack.module.channel.equipment) and is
entered as a string so a ' is needed before and after the string. The OUT pin is connected directly to the
ADR pin of the Read_Var.

The remaining parameters of the WRITE_VAR are configured as follow:

OBJ (object type we are reading, string input)
NUM (location in the CAN device we are reading from. Subindex_index for CAN)
NB (length of read in words)
EMIS (location array in the M340 where the information to be written is stored)
GEST (Array of 4 INTs used for the Write Manager Exchange)

In this Example we are writing a value from %MW110 of the M340 to the ACC Acceleration
at Subindex 0002 (hex) and Index 2032 (hex) in the Altivar drive.

Before you can download this to you PLC there is one additional step required.
For CANopen writes to SDOs from a Write_Var block a timeout value and transmission length
need to be configured in the Write Manager Exchange array.

Open the Variable Declaration editor declare variables for the 4 INTs in the Write Manager Exchange array.
The third and fourth INTs are for the timeout value (in tenths of a second) and the transmission length (in Bytes).

In our example we are writing 1 word so the length is 2 bytes.



Finally Build/Download your project and Run the PLC.


ACSC Compressor Not Turning On

"ACSC Compressor Not Turning On

With an ACSC100 set for spot/discrete mode, please check the system pressure. Please note standing pressure of R410a @ 70 degrees is approx 201 psi. Therefore, if the standing psig reading on the unit is 41 psi, for example, refrigerant obviously fractionated to be at 41 psi. Per the units firmware if the pressure is below 90 psi the unit will not start compressors, nor annunciate any alarms to the contrary. A couple of things that will keep the SC compressor from starting are:
If the Suction Pressure is below 92psi then the compressor will not start, and there are no alarms reported on this.

If the pressure difference between the suction and discharge pressure is above 7psi then the compressor will not start, and no alarms are reported. The unit will log an event that reads ""Start up Line Pressure Imbalance.""
"

Does the alarm log in Vijeo Designer V4.5 overwrite once I reach the memory limit?


The alarm log is a circular buffer. It means that, once it filled up, new alarm events will overwrite the oldest alarm events. For example, if your alarm log size is set to 100 records, it will work like this:
- events 1 to 100 will fill up the alarm log.
- event 101 will overwrite event 1.
- event 102 will overwrite event 2.
....................
- event 199 will overwrite event 99.
- event 200 will overwrite event 100.
- event 201 will overwrite event 101.
etc...


Legacy KB System (APS) Data: RESL183431 V1.0, Originally authored by MiMe on 04/10/2007, Last Edited by MiMe on 04/10/2007
Related ranges: Vijeo Designer

How to read alarm status's via registers on a CM2000 series meter

The alarm status's are stored in registers 5771-5778 with each alarm set to a bit indexed from zero. For example, if one needed to determine if the over current alarm for phase A was active you would read register 5771 and look to bit zero. If the register reading program is not capable of displaying binary (bit level) information, the information may be entered into the Windows calculator and converted from decimal to binary.
Alarm No. Alarm Description
01 Over Current Phase A
02 Over Current Phase B
03 Over Current Phase C
04 Over Current Neutral
05 Over Current Ground
06 Under Current Phase A
07 Under Current Phase B
08 Under Current Phase C
09 Current Unbalance Phase A
10 Current Unbalance Phase B
11 Current Unbalance Phase C
12 Phase Loss, Current
13 Over Voltage Phase A
14 Over Voltage Phase B
15 Over Voltage Phase C
16 Over Voltage Phase A-B
17 Over Voltage Phase B-C
18 Over Voltage Phase C-A
19 Under Voltage Phase A
20 Under Voltage Phase B
21 Under Voltage Phase C
22 Under Voltage Phase A-B
23 Under Voltage Phase B-C
24 Under Voltage Phase C-A
25 Voltage Unbalance A
26 Voltage Unbalance B
27 Voltage Unbalance C
28 Voltage Unbalance A-B
29 Voltage Unbalance B-C
30 Voltage Unbalance C-A
31 Voltage Loss (Loss of A, B, or C, but not all)
32 Over kVA 3-Phase Total
33 Over KW Into the Load 3-Phase Total
34 Over KW Out of the Load 3-Phase Total
35 Over kVAR Into the Load 3-Phase Total
36 Over kVAR Out of the Load 3-Phase Total
37 Over Current Demand Phase A
38 Over Current Demand Phase B
39 Over Current Demand Phase C
40 Over Current Demand 3-phase Total
41 Over Frequency
42 Under Frequency
43 Lagging True Power Factor
44 Leading True Power Factor
45 Lagging Displacement Power Factor
46 Leading Displacement Power Factor
47 Suspended Sag/Swell
49 Over Value THD Current Phase A
50 Over Value THD Current Phase B
51 Over Value THD Current Phase C
52 Over Value THD Voltage Phase A-N
53 Over Value THD Voltage Phase B-N
54 Over Value THD Voltage Phase C-N
55 Over Value THD Voltage Phase A-B
56 Over Value THD Voltage Phase B-C
57 Over Value THD Voltage Phase C-A
58 Over K-Factor Phase A 1071 Tenths % A
59 Over K-Factor Phase B 1072 Tenths % A
60 Over K-Factor Phase C
61 Over Predicted kVA Demand
62 Over Predicted KW Demand
63 Over Predicted kVAR Demand
64 Over kVA Demand Level 1
65 Over kVA Demand Level 2
66 Over kVA Demand Level 3
67 Over kW Demand Level 1
68 Over KW Demand Level 2
69 Over KW Demand Level 3
70 Over kVAR Demand
71 Over Lagging 3-phase Avg. Power Factor
72 Under 3-Phase Total Real Power
73 Over Reverse 3-Phase Power
74 Phase Reversal
75 Status Input 1 Transition from Off to On
76 Status Input 2 Transition from Off to On
77 Status Input 3 Transition from Off to On
78 Status Input 4 Transition from Off to On
79 Status Input 5 Transition from Off to On
80 Status Input 6 Transition from Off to On
81 Status Input 7 Transition from Off to On
82 Status Input 8 Transition from Off to On
83 Status Input 1 Transition from On to Off
84 Status Input 2 Transition from On to Off
85 Status Input 3 Transition from On to Off
86 Status Input 4 Transition from On to Off
87 Status Input 5 Transition from On to Off
88 Status Input 6 Transition from On to Off
89 Status Input 7 Transition from On to Off
90 Status Input 8 Transition from On to Off
99 End of Incremental Energy Interval
100 Power-Up/Reset
101 End of Demand Interval
102 End of Update Cycle
103 Over Analog Input Channel 1
104 Over Analog Input Channel 2
105 Over Analog Input Channel 3
106 Over Analog Input Channel 4
107 Under Analog Input Channel 1
108 Under Analog Input Channel 2
109 Under Analog Input Channel 3
110 Under Analog Input Channel 4
201 Voltage Swell A-N/A-B
202 Voltage Swell B-N
203 Voltage Swell C-N/C-B
204 Current Swell Phase A
205 Current Swell Phase B
206 Current Swell Phase C
207 Current Swell Neutral
208 Voltage Sag A-N/A-B
209 Voltage Sag B-N
210 Voltage Sag C-N/C-B
211 Current Sag Phase A
212 Current Sag Phase B
213 Current Sag Phase C
214 Current Sag Neutral


Legacy KB System (APS) Data: RESL209554 V1.0, Originally authored by MaTh on 11/02/2012, Last Edited by MaTh on 11/02/2012
Related ranges: CM2000 series

PowerLogic PM800 Recommended Replacement

Product Line
PowerLogic PM800 Series Power Meters

Environment
End of commercialization and recommended replacement

Resolution
The PowerLogic PM800 series was originally launched in 2003. The PM810s and PM820s are replaced by the PM5500 and the PM850s and PM870s are replaced by the PM8000.

Repair Service will continue through December 30, 2021, or until components are no longer available
●The meter will continue to be supported in the power monitoring software offers as a legacy device 
●Technical support will continue indefinitely, though by 2021 support will be limited to basic support (User manual information) 

Suggested Replacement Offers for the PM800 series meters:

PM810, PM820 = PM5500
 
Reference Number System Recognized Part Number Part Number Description
PM5560 METSEPM5560 Basic metering with class 0.2S accuracy + 4DI/2DO + data logging + multi tariff + dual Ethernet and serial comms + 4th CT input for neutral & ground measurement + internal web server.   (Gateway + Cyber Security Added)
PM5563 METSEPM5563 Basic metering with class 0.2S accuracy + 4DI/2DO + data logging + multi tariff + dual Ethernet and serial comms + 4th CT input for neutral & ground measurement + internal web server - DIN Rail meter with no display.
PM5563RD METSEPM5563RD Basic metering with class 0.2S accuracy + 4DI/2DO + data logging + multi tariff + dual Ethernet and serial comms + 4th CT input for neutral & ground measurement + internal web server - Remote Display and DIN Rail meter.

PM850, PM870 = PM8000
 
Reference Number System Recognized Part Number Part Number Description
PM8240 METSEPM8240 Intermediate metering with class 0.2S accuracy + 3 digital status/counter inputs + 1 KY(form A) energy pulse output & dual port ethernet + serial communications. PM8000 power meter panel mount with display.
PM8243 METSEPM8243 Intermediate metering with class 0.2S accuracy + 3 digital status/counter inputs + 1 KY(form A) energy pulse output & dual port ethernet + serial communications. PM8000 power meter din rail no display.
PM8244 METSEPM8244 Intermediate metering with class 0.2S accuracy + 3 digital status/counter inputs + 1 KY(form A) energy pulse output & dual port ethernet + serial communications. PM8000 power meter din rail with remote display.





More information on the PM5500 series is available here: 
FA234023.



More information on the PM8000 series is available here: 
FA244498.

Setting Up IO Scanning in a M340 BMXNOE0100.

Goals and Symptoms

BMX NOE 0100 & IO Scanning
IO Scanning from a BMX NOE 0100 to a BXM P34 2030 M340 PLC.

 

Causes and Fixes

Note: In M340 IO scanning can only be done through the NOE module. The embedded Ethernet port on the processors does not support IO scanning.

Open you Unity M340 project and in the Project Browser under Communications right Click on Networks and choose New Network...





For the List of available Networks pick Ethernet and give the network a name (default is Ethernet_1)
Note: If the NOE is not in the configuration or the chosen M340 PLC does not have and Ethernet port then Ethernet will not be and available network in the list.




Next open the Ethernet Network to configure it. Make sure the Model Family lists the NOE module not the PLC. Under Module Utilities choose YES for IO Scanning.
Configure the IP parameters according to your network topology.



Click on the IO Scanning tab to fill out the IO Scanning table. The M340 IO Scanner Table is modeled after Premium not Quantum therefore all read/write address need to be consecutive.

1) Under the Master %MW Zone choose the Read and Write Ref start points. These will be the starting register addresses (Master Objects) in the M340 to which data will be Read to or Written from.
2) Fill out the slave IP address, Unit ID, Health Timeout, and Rep rate according to your specifications.
3) Fill out the Slave Indexes and Read/Write length. Note that as you fill out the Length the To field of the Master %MW zones is automatically updated.

The Example below show that the NOE will be Reading 10 consecutive words from %MW0 in the slave to %MW0 in the M340 as well as Writing 10 consecutive words from %MW100 in the M340 to %MW55 in the slave. Note: Because the Read and Write are on the same line the NOE will perform a Function Code 23. If the slave device does not support function code 23 then the read and write will need to be on separate lines of the IO Scanner table.



Next the Network needs to be linked to the NOE. To do this first open the configuration and Double Click on the NOE module.



Finally in the NOE configuration click on Channel 0 chose ETH TCP IP as the function and Your Network Name (default Ethernet_1) as the Net Link.



Build and download the project to the PLC.

 


Questions on where to ship 3 phase batteries for disposal

Issue:
Questions on where to ship 3 phase batteries for disposal
 
Product line:
3 Phase cartridge batteries
 
Environment:
All 3 phase modular battery units.
 
 
Resolution:
For disposal of batteries used in 3 phase product applications Schneider only provides pre-paid shipping labels for batteries that are either under their initial 1 year warranty or for batteries being replaced as part of a specific battery contract.

Customers are welcome to ship batteries to the following address for proper disposal of 3 phase related batteries –
 
Schneider Electric
201 Fulling Mill Rd, Middletown, PA 17057 
 
Note –
  • For all 3 phase batteries the customer is required to pay for the return ship of any battery that is not under warranty or specific Battery Service contracts.
  • Customers may arrange their own heavy weight pick up if desired thru major shipping companies.
  • Schneider does not provide packaging for returning batteries. 

Can I plug my APC Rack-Mount Power Distribution Unit (Rack PDU) into a feed receptacle located in the under floor plenum? (Also applicable to Configurable & Modular Power Distribution)


Yes, provided the installation conforms to NFPA 70 the National Electric Code requirements as stated in Article 645 Information technology equipment.

With the 2008 Edition (and subsequently the 2011 Edition), Article 645.5 clearly states that cord-and-plug connections and certain cable types are allowed under raised floors, provided certain conditions are met. Following are excerpts from the 2008 Edition of the Code. Refer to the complete section of the applicable edition of the NEC for your locality.
 

645.5 Supply Circuits and Interconnecting Cables

(B) Cord-and-Plug Connections. The data processing system shall be permitted to be connected to a branch circuit by any of the following listed means:
 

(1) Flexible cord and attachment plug cap not to exceed 4.5 m (15 ft).

(2) Cord set assembly, where run on the surface of the floor, shall be protected against physical damage.
 

(D) Under Raised Floors. Power cables, communications cables, connecting cables, interconnecting cables, cord-and-plug connections, and receptacles associated with the information technology equipment shall be permitted under a raised floor, provided the following conditions are met:
 

(1) The raised floor is of suitable construction, and the area under the floor is accessible.

(2) The branch-circuit supply conductors to receptacles or field-wired equipment are in rigid metal conduit, rigid nonmetallic conduit, intermediate metal conduit, electrical metallic tubing, electrical nonmetallic tubing, metal wireway, nonmetallic wireway, surface metal raceway with metal cover, nonmetallic surface raceway, flexible metal conduit, liquidtight flexible metal conduit, or liquidtight flexible nonmetallic conduit, Type MI cable, Type MC cable, or Type AC cable. These supply conductors shall be installed in accordance with the requirements of 300.11.

(3) Supply cords of listed information technology equipment in accordance with 645.5(B).

(6) "Cables," shall be listed as Type DP. Type DP cable having adequate fire resistant characteristics suitable for use under raised floors of an information technology equipment room.


Rack Power Distribution

All of APC's Rack PDUs are UL Listed and as such meet all requirements for NEC 645 ITE data center installations. Prior to the 2008 Edition of the NEC, cord-and-plug connections under the raised floor were not explicitly identified in the 2005 Edition of the Code. However, based on the following code sections, these cord-and-plug connections of APC Rack PDUs are acceptable. 1) per 645.4(3) the equipment is UL Listed 2) per 645.5(B)(1) the flexible cord and attachment plug cap do not exceed 15 ft. 3) per 645.5(D)(2) branch-circuit supply conductors to receptacles are properly installed in accordance with 300.11 4) 645.5(D)(5) specifically relates to "cables" used under the raised floor, and not "flexible cord" as is the IT equipment power cord.


Making Power Connections to Rack PDUs Using Flexible Conduit

Some installations use wiring in flexible conduit (i.e. Sealtite) that is directly attached to a mating connector body for making the power connection to Rack PDUs. Any US installation must use methods that conform to NFPA 70 Article 300.

For 50A Rack PDUs that have CS8365 Hubbell style connector, Hubbell has a mating Pro-series connector body that can be attached directly to flexible conduit fittings. We recommend using a Hubbell Pro connector (CS8364L) with a 1/2" (H050) or 3/4" (H075) seal tight connector.


Configurable and Modular Power Distribution

Power cables from APC Configurable and Modular Power Distribution units are Type DP-1 TC-ER tray cable and per 645.5(D)(6) and Table 645-5 are allowed under raised floors.
 

 



 

ION Enterprise 6.0 - Installing ION Enterprise to work with SQL Server 2008 R2

The current ION Enterprise 6.0 installer does not directly support installing ION Enterprise with SQL Server 2008. ION Enterprise will install, but Web Reporter and a number of other components will not function. It is possible to perform a series of manual steps that include using the provided RS2008ConfigurationWizard, and end up with a functional ION Enterprise system. Part of the procedure requires the user to download and install three Microsoft SQL Server components required by ION Enterprise. This is detailed in the attached document.
This procedure should only be attempted by those familiar and comfortable with both SQL Server and ION Enterprise. It is important to read and understand the attached document.

Note that SQL Server 2008 Express IS NOT SUPPORTED. All testing has been done using Windows Server 2008 64 bit. It is assumed that SQL Server 2008 R2 is installed on the target machine prior to installing ION Enterprise, and before running through the procedure described in the attached document.

Also note that ION Enterprise with SQL Server 2008 has not been through a formal development/test cycle, so it is possible that issues may arise that have not yet been encountered. Because of this, this configuration should not be used for critical systems.

RS2008WRConfigurationWizard.zip

Additional Information: The supported platform for this procedure is Windows Server 2008 R2 64 bit with SQL Server 2008 R2 64 bit.

December 23, 2010: The document has been updated to include the distributed database server case, and RS2008ConfigurationWizard has been updated to address the issue with ad-hoc database trimming (RESL 203738).

March 30, 2011: The document has been updated to include information about setting the Connection Manager service to manual to avoid possible communications problems after reboot.

November 23, 2011: RS2008ConfigurationWizard has been updated to include a version of the Energy Cost Report with fixes for RS 2008 (RESL206726), and a fix for the ION_SystemLog TRIM job it introduced (RESL204590). It also includes the option to delete & re-create the RS databases if they already exist (TRUE by default). The document has been updated appropriately.



Key Words and Phrases: RS2008WRConfigurationWizard.exe

Document Change History

Date and Initials Comments
2011-03-28 DRM * Added key words and phrase section, re-published to a more widely shared distribution level
November 23, 2011 - DT Updated latest version of RS2008WRConfigurationWizard, updated document, slightly reformatted article text



Last Revised: November 23, 2011
Controlled
All content © 1992-2010 Schneider Electric

Legacy KB System (APS) Data: RESL203767 V9.0, Originally authored by JaMc on 10/26/2010, Last Edited by MaTh on 02/20/2013
Related ranges: ION Enterprise V6.0

Video: How can I download Event, Data, Configuration, and Debug files from my Network Management Card?


Issue
  1. Technical Support has requested log files for review
  2. The user wishes to view available log files
  3. The user would like to back up one or more files.

Product Line
 
  • Web/SNMP Card - AP9606
Devices with an embedded Web/SNMP Card include (but are not limited to): Environmental Monitoring Unit 1 (AP9312TH)
  • Network Management Card 1 (NMC1) - AP9617, AP9618, AP9619
Devices with an embedded Network Management Card 1 include (but are not limited to): Metered/Switched Rack PDUs (AP78XX, AP79XX), Rack Automatic Transfer Switches (AP77XX, Environmental Monitoring Units (AP9320, AP9340, Netbotz 200)
  • Network Management Card 2 (NMC2) - AP9630/AP9630CH, AP9631/AP9631CH, AP9635/AP9635CH
Devices with an embedded Network Management Card 2 include (but are not limited to): 2G Metered/Switched Rack PDUs (AP84XX, AP86XX, AP88XX, AP89XX), Rack Automatic Transfer Switches (AP44XX), Certain Audio/Video Network Management Enabled products, Smart-UPS Online (SRT).

Environment
  • All serial numbers
  • All firmware versions (unless otherwise noted)


Cause

You can download Event and Data logs from a Network Management Card (NMC) as well as any configuration files directly from the Network Management Card. This is helpful in situations that require backup of data and/or settings or when troubleshooting. In certain situations, additional debug files may be requested. This is typically done using the FTP protocol but other options exist depending on your device type and current configuration.


Resolution

Refer to the instructions below which cover FTP or SCP, download via web interface (if available), and via the Command Line Interface (CLI) (if available).

To begin, here is a list of what files are available from each card:
 
  • Web/SNMP Card (AP9606)
    • Available file includes: event.txt
  • Network Management Card 1 (AP9617, AP9618, AP9619)
    • Available files include: event.txt, data.txt, and config.ini
 
  • Network Management Card 2 (AP9630, AP9631, AP9635)
    • Available files include: event.txt, data.txt, config.ini, debug.txt, dump.txt, select UPS debug files (v6.0.6 and higher only)

File Transfer Protocol - All Network Management Cards or Web/SNMP Card


Please follow the procedure below for FTP instructions on v3.X.X, v5.X.X, and v6.X.X firmware versions. These same steps could also be used for SCP in some form.
 

1.) Open a command prompt (In a Windows environment: Start > run > "cmd") or other client that supports the FTP protocol.

2.) Change directories to the directory that you want the files stored in. Generally you'd use the cd command in most command line tools. If using a GUI FTP client, this may not be necessary.

3.) Type ftp<space><IP address of Network Management Card>. Press enter.

4.) Log into the Network Management Card with an Administrator login.

5.) Type bin. Press enter. (This will change into binary transfer mode, as opposed to ASCII.)

6.) Type hash. Press enter. (This will display hash marks - # - on the screen to indicate data transfer).

7.) At your command prompt, type get config.ini. Press enter.

8.) *If using Network Management Card 2 only, files are now stored in the /logs directory on the card. Even so, backwards compatibility is built in so that these files can be retrieved from the root directory. Alternatively, you can also change to the logs directory to get the files. To do so, type cd logs.

9.) Type get<space>data.txt. Press enter.

10.) Type get<space>event.txt. Press enter.

11.) Optional: If requested to do so, change to the /dbg directory by typing cd<space>/dbg and type get<space>debug.txt and/or get<space>dump.txt.

12.) The files have now been downloaded and are saved to the directory that was specified in step 2.

13.) Type bye and exit out of your command prompt or FTP client.
 



Network Management Card 2 (AP9630/31/35) Only - v6.0.6 and higher - How to Export Logs (data.txt, event.txt, or config.ini only) via the web interface


Alternatively, if files are requested by technical support, a single debug file download, including event.txt and data.txt with many other files can be obtained via the web interface under About->Support->Generate Logs and subsequently Download logs. This same generation/download can be completed via the logzip CLI command and then FTP/SCP to download the single file from the /dbg directory.

 


 




Proceed below if only event.txt, data.txt, and config.ini are required.

1.) Log into the Network Management Card via a supported web browser.

2.) Navigate to the Logs menu and choose either Data->Log or Event->Log.

3.) Select the floppy disk icon, as shown below and you can export either data.txt or event.txt directly from the web interface to your local computer from the disk icon in their respective menus.




4.) Choose a location on your local computer to save the file with the dialog box that pops up.




5.) For config.ini, you navigate to Configuration->General->User Config File and select the download button, shown below.






After selecting Download, a dialog box should appear for you to save your file to your local computer.





 

Network Management Card 2 (AP9630/31/35) Only - v6.0.6 and higher - How to Export "Debug File Download" via Command Line Interface (CLI)


These steps are helpful if web access is unavailable or allowed.
 

1.) Connect to the Network Management Card 2 via the CLI (telnet, SSH, or local console).

2.) Issue the logzip command. During this process, the Network Management Card will generate a file called debug_<serial number of card>.tar. 
 

Example:

apc>logzip
Generating files
Compressing files into /dbg/debug_ZA123456789.tar
E000: Success
 

3.) Now the .tar file needs to be retrieved. Connect to the card via FTP or Secure CoPy. Log in via your preferred method and verify the file is is present in the /dbg directory.

 

Example (via FTP)

220 AP8841 Network Management Card AOS v6.1.3 FTP server ready.
User (10.10.10.96:(none)): apc
331 User name okay, need password.
Password: <hidden>
230 User logged in, proceed.
ftp> bin
200 TYPE Command okay.
ftp> hash
Hash mark printing On  ftp: (2048 bytes/hash mark) .
ftp> cd /dbg
250 CWD  requested file action okay, completed.
ftp> ls
200 PORT Command okay.
150 File status okay; about to open data connection.
./
../
debug_ZA123456789.tar
226 Closing data connection.
ftp: 33 bytes received in 0.00Seconds 16.50Kbytes/sec.

After verifying the file is present, download it. Change your local directory prior, if necessary. (This can be done by using the LCD ftp command.)

ftp>get <space>debug_ZA123456789.tar
150 File status okay; about to open data connection.
226 Closing data connection.
ftp: 2048 bytes received in 2.31 Seconds 16.50Kbytes/sec.

 

4.) Locate the file for storage or to provide to technical support.

What is the ATS48 soft starters dissipated watts loss for calculating heat loss for enclosure sizing?

Issue:
What is the ATS48 soft starters watts loss for calculating heat loss for enclosure sizing?

Product Line:
Altistart ATS48 soft starters

Environment:
All

Cause:
Needs to know the dissipated heat loss in watts the ATS48 soft starter will produce when running at full load.

Resolution:
See the table below and choose the ATS48's watt loss based on if a shorting contactor is being used or not.




TAI : 2021691
 

What are the stand alone short circuit current ratings on the LC1D** contactors?

Issue:
Tesys D SCCR

Product Line:
Contactors and Overload Relays

Environment:
TeSys™ D Contactors and Overload Relays
 
Resolution:
The contactors have a stand alone withstand rating that has been established by UL and is based on the maximum horsepower rating for a given device. However, only combination type starters are supplied with short circuit protective devices having a short circuit current rating.

They are as follows:
Horsepower SCCR (A)

0 thru 1 1,000
1 thru 50 5,000
51 thru 200 10,000
201 thru 400 18,000
401 thru 600 30,000
601 thru 900 42,000
901 thru 1600 85,000
1601+ 100,000

UPS Signalling Bundle for IBM AS/400 & IBMi (IBM Power Systems)



Issue

UPS Signalling Bundle for IBM AS/400 & IBMi (IBM Power Systems) - General Information and Troubleshooting steps



Product Line

  • UPS Device Management
    • AP98275 - UPS Signalling Bundle for IBM AS/400 & IBMi (IBM Power Systems)
    • Most APC branded UPS Models - Single or Three Phase


Environment
 
  • Users with IBM iSeries or AS/400 servers looking for graceful shutdown options
  • Troubleshooting scenario
  • All UPS firmware versions (unless otherwise noted)


Cause

This article provides general information outlining the AP98275 and any steps required for the configurations to work between APC UPS models and IBM iSeries and AS/400 model IBM devices using the AP98275 cable bundle.


Resolution


Please refer to the following user's guide linked below outlining the AP98275 bundle and supported IBM server models. Please note we do not currently support any system beyond Power Series 7

https://www.apc.com/salestools/SMAN-946MPK/SMAN-946MPK_R2_EN.pdf

The AP98275 kit includes the following cables, as noted in the Inventory section of the user's guide:






This document also reviews installation, supported APC UPS systems, system requirements, and set up.


Important Configuration Information
 


As noted in IBM Software Technical Document 467390013, most users may be using D/A/D in SST within the IBM OS to determine if a UPS is detected by the IBM server.



What does the number indicate?
 
  • If the value is 0 - no UPS is detected.
  • If the value is 8 - UPS detected and everything is normal.
  • If the value is 9 - UPS detected and battery is low.
  • If the value is A - UPS detected and in bypass mode.
  • If the value is B - UPS detected, in bypass mode, and battery is low.
  • If the value is C - UPS detected and power has failed.
  • If the value is D - UPS detected, power has failed, and battery is low.


Use of the 940-0274 Cable

You will NOT receive a UPS-detected signal when using the 940-0274 cable. Instead, a “0” bit character is displayed when this 940-0274 cable is used in place of 940-0031 and IBM f/c 1827. The recommended configuration to replace the 940-0274 cable is to use the 940-0031 cable with an IBM f/c 1827 adapter. This configuration correctly reports that a UPS is detected, power has failed, etc.

If this does not work, make sure to verify the following items:

  • The cable connector end labeled "UPS" is connected to the UPS (or the 940-3000 dongle if required).
  • Power is applied to the IBM server in the correct way to configure the server serial port for UPS use.

Note: The 940-0274 cable returns incorrect values due to the IBM reporting. Per IBM Technical Document “467390013”, the highlighted value should be ‘C’ for a “UPS detected and power has failed” instance. Had the value originally been ‘8’, 8+4=C in hex. Therefore, the user cannot rely on a MISR value of ‘8’ to indicate whether the UPS is detected within the IBM tool.
 

It is important to test that your system is operating correctly.

To verify connectivity with the 940-0274 cable configuration specifically, perform the following steps:
 
  1. Attach the UPS to the system on the port specified by IBM, for example “T2” or “S2”.
  2. Ensure that the system is set to a restricted state, to minimize a possible outage if the UPS does not provide continuous power.
  3. Verify that “WRKSYSVAL QUPSDLYTIM” is not set to zero or a low value.
  4. To place the UPS into battery operation, remove AC power to the UPS by unplugging the power connection. 
    •   Do not turn off the UPS with the “off” button.
  5. If power is removed for longer then “QUPSDLYTIM,” the system will start to shut down.
  6. Restore AC utility power to the UPS.
  7. Check the “QSYSOPR” message queue for the Utility Power Failed and Utility Power Restored messages.


     

Why is my Conext CL displaying an arc fault alert?

Issue:
Why is my Conext CL displaying an arc fault alert?

Product Line:
Conext CL 3-phase grid-tie inverters

Environment:
Conext CL with arc fault detection (wiring box 201 or 301)

Cause:
The Conext CL is showing an arc fault alert, but none was detected in the PV array

Resolution:
First and foremost, be sure to differentiate between the two types of arc fault alerts:

1. Error code 709 - the unit has detected an arc fault condition
2. Error code 704 - the unit has determined that the arc fault detector is malfunctioning or improperly installed

To check these error codes, navigate to the Event Log menu and check for Active Services.
In either case, be sure that the correct wiring box is selected and the AFD/SPD harness is plugged in. This should solve most cases of error code 704.



If the fault code is 709, it should mean an arc fault was detected, but it can also be the result of other conditions:

1. Nuisance trips have been known to occur in firmware revisions 2.5.10 and below; check the Inverter Info menu for the current firmware on your unit.
2. Intermittent arc fault trips have been traced back to faulty wiring; ensure all DC connections are perfect, including the connection between the wiring box and the inverter. Also check the 1-4 connections on the AFD for proper seating, and check the light on the AFD itself.



If you're sure there is no arc fault in the system, and none of these solutions clear the fault, contact technical support at (866) 519-1470 for further troubleshooting.

Are EasyPact CVS circuit breakers for sale in the USA or Canada?

Product Line:
EasyPact CVS circuit breakers

Cause:
This breaker is popular overseas and there is interest in the US

Resolution:
There are no plans for a general release of the EasyPact CVS circuit breaker line in North America.

How do I set up Modsoft to connect over Ethernet on my Windows 9x computer?

GOALS AND SYMPTOMS

To publish a procedure for Users to configure modsoft to connect over Ethernet on a Windows 9x computer.

CAUSES AND FIXES

Windows 95 Quick Installation ( use the same steps for Windows 98)
This installation assumes that Windows95 is installed on the c:\windows directory and that Modsoft 2.51, or later, is installed in the c:\modsoft directory. If this is not the case, you will need to alter the drive letter and path names to match your installation.

 

 

1
  • Using the text editor of your choice, open the file named "c:\modsoft\vsl\vsldos.ini"
2
  • On line 9 (line 10 for Modsoft 2.62), edit the transport= line to read transport=winsock
3
  • On line 196 (line 201 for Modsoft 2.62), edit the netmodule= line to read netmodule=JSBW95WS(NOTE: the JSPW95WS does have to be in upper case)
4
  • Save c:\modsoft\vsl\vsldos.ini
  •  

 

 

1
  • Using the text editor of your choice, open the file named "c:\autoexec.bat"
2
  • Add a line which reads set vsl=c:\modsoft\vsl
3
  • Save c:\autoexec.bat

 

 

1
  • Using the text editor of your choice, open the file named "c:\windows\hosts". (Note that the hosts file does not have a file extension. If the hosts file does not exist, copy the hosts.sam file to hosts and then open hosts)
2
  • If a line with your IP address does not already exist, add one that reads: XXX.XXX.XXX.XXX YYYYYYY localhost. Where XXX.XXX.XXX.XXX is your IP address and YYYYYY is your IP alias. (If there is alread a line with your IP address in it, edit it to appear as above.)
3
  • For example: 192.168.138.99 Fred localhost
4
  • Save c:\windows\hosts

 

 

1
  • Using the text editor of your choice, open the file named "c:\windows\system.ini".
2
  • Add a line to the [386Enh] section that reads: device=c:\modsoft\vsl\jsbdosws.vxd
3
  • Save c:\windows\system.ini
4
  • The installation is complete. Reboot the computer.

Legacy KB System (APS) Data: RESL1874 V1.0, Originally authored by on , Last Edited by on
Related ranges: Modsoft
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