White Electric | Automatic Twin Socket Outlet, 250VAC, 10A, 1 Pole

Issue:
Getting CAD drawings for the ATV312 drives

Product Line:
Altivar ATV312 and ATV31

Environment:
All

Cause:
Cad drawings

Resolution:
Use the following link to the CAD Drawings Catalog.

https://www.schneider-electric.us/sites/us/en/support/product-support-resources/3d-cad.page


CTA-ID : 2061638

Issue;
control voltage needed for an ATS01N2..LY

Product Line:
ATS01

Environment:
ATS01N2..LY

Cause:
Control power required on terminals 06-07.

Resolution:
The control power applied to terminals 06-07 is specified at 110Vac +-10%, 20VA.

Issue:
Why is the display blank on the trip unit?

Product Line:
Powerpact P frame, Powerpact R Frame, Masterpact NT, Masterpact NW

Resolution:
The LCD display on a Micrologic P or H trip unit will be blank unless the trip unit is energized.  Energization requires one of the following sets of conditions:

1. The trip unit is energized by an external 24 Vdc applied to terminals F1-F2 (F1 negative-F2 positive)
2. The trip unit is energized by an FFTK or HHTK test kit
3. There is at least 100 V between two phases, AND the load reaches approximately 20% of the breaker's rated current.

• Note that the display will not power up with primary injection testing unless one of the conditions in bullet 1 above is met.
• Note that Ammeter trip units do not require external power and the display will come on with sufficient current flow alone.

See the following bulletins for more information on these trip units.
 

Product Line:
PowerPact M, P and R frame and Masterpact NT and NW Breakers

Resolution:
The following are the Kirk part numbers for PowerPact and Masterpact breakers that can be ordered from Kirk if the breaker has provisions for a Kirk lock installed. If the Powerpact breaker was not ordered with the provision factory installed, the breaker or accessory cover may be returned to the factory for installation via the "Return and Repair" procedure through Customer Service. For Masterpact breakers, order and install the field installable Kirk Key Interlock Provisions, S48542.

Kirk Single Lock Type CN22 #KC40---10 - For Masterpact NT/NW Breakers, Powerpact P Cradles, and Powerpact P Motor Operated Breakers
Kirk Single Lock (horizontal mount) #KFL003710 add 3" roll pin - For Powerpact M, P and R Breakers
Kirk Single Lock (vertical mount) #KFL003710 - For Powerpact M and P Breakers
Kirk Double Lock (vertical mount) #KFL003720 - For Powerpact M and P Breakers
Kirk Double Lock (horizontal mount) #KFL003720 add 3" roll pin - For Powerpact R Breakers
(When the roll pin is required, be sure the Kirk part number includes the statement "add 3" roll pin".)
 

Issue:
Motor is smaller than the available drive.

Product Line:
All Altivar (ATV) drives

Environment:
All Environments

Cause:
Motor and drive sizing does not match.  Motor is smaller HP than Drive.

Resolution:
YES.
In most cases a drive can control a motor with lower HP (and current) rating.

The motor nameplate information will have to be entered correctly to ensure proper control of the motor and that the overload protection is enabled.   
In most cases the Overload protection adjustment range is the limiting factor.  If this parameter can not be set down to the motor FLA, an external overload relay will have to be provided.
When using small motors on a larger drive the Sensorless Flux Vector motor control modes may not work well.  Changing the motor control type to linear Voltage/Frequency is usually best.
Consult the programming manual for the drive being used for details on these parameter adjustments.
If working with an enclosed drive that has full voltage bypass, the Overload Relay in the bypass circuit may need to be changed if it's OL settings can not be adjusted down to the motor FLA.

NOTE that this does not pertain to Softstarts.   Softstarts will not work well with motors that are less than 40% of their continuous current rating.

Issue:
Repair parts

Product Line:
Heavy Duty Safety Switch

Resolution:
The repair parts for the HU363SS, series F6 (F06) are as follows. No other parts are available.
Line Base Assembly - 4056775250 (arc suppressor not included)
-Line Base mounting screw - 4020515101 (3 required)
-Arc Suppressor Assembly - 4056635550
-Arc Suppressor mounting screw - 4020514501 (1 required)
-Lug assembly - 4025101851 (per lug)
-Lug Mounting Screw - 4020514202 (per lug)
-Mechanism Assembly - 4056646950 (NOTE: handle coupling, cover interlock defeat coupling, and lockplate gaskets may also need replacing)
-Handle Coupling - 4056699850
-Cover Interlock Defeat Coupling - 4056699750
-Handle Assembly - 4056894150 (also recommend replacing lockplate gaskets)
-Lockplate - 4056894201 (also recommend replacing lockplate gaskets)
-Lockplate Gasket - 4050322802 (2 required)
-Lockplate mounting screw - 2194900001 (2 required)
-Ground Lug - 4025101851 (2 required)
-Ground Lug Mounting Screw - 4020514801