Frequently asked questions

FA310689

29 September 2021

Issue:
How do I add or modify a user in PME?

Product line:  
Power Monitoring Expert 7.2.x, 8.x, 9.0, 2020
SPM 7.01

Environment:  
Power monitoring

Cause:
A user's access needs to be revoked or a new user needs to be added.

Resolution: 
For SPM 7.01, PME 7.2.x, 8.x

Any changes to user passwords will require a user with Supervisor level access. 
Logging into the Management Console with a lower level account will see the 'User Manager' section grayed out.

1. Open Management Console
2. Select User Manager under Tools 
3. Add/remove users and change existing access levels.

For PME 9.0 and PME 2020

3 different types of users are supported - standard users, Windows users, and Windows groups.
The following table shows the characteristics of each user type:
 

User Type	Characteristics
Standard user	This is a PME native user account. The username, password, and details are defined in the PME User Manager.
Windows user	This is an account from an external Windows system. The username, password, and details are defined through the Windows Active Directory or local Windows operating system.
Windows group	This is a group of accounts from an external Windows system. The username, password, and details are defined through the Windows Active Directory or local Windows operating system.

Any changes to user passwords will require a user with Supervisor level access. 
There are two methods to access User manager:

From Management Console:

1. Open Management Console
2. Select User Manager under Tools > Web Tools

It will direct you to User Manager in Web Applications

From Web Applications:

1. Open Web applications
2. Go to Settings > Configuration Tools > User Manager