FA281465
20 July 2022
Issue:
Assistance with website for registering Drive and Soft Start start up.
Product Line:All Altivar drives and soft starts, open style and/or enclosed.
Cause:Customer is having problems registering drive products or is not authorized to register a drive product and is looking for training, or general assistance with the website or drives start-up program.
Resolution:The Drive start up program has been discontinued.
There is a new Registration site:
https://altivardprqa.se.com/ where customers can enter their product and site information to gain access to a 1 year Prime level Advantage Service plan and a 6 month warranty extension.
See website for details.
This program is for US customers only.
