Clipsal Support Hub

Important Updates

Product Recalls: ML2000, 2000 Series RC10 products and Caloundra fans.

Home Owners

Clipsal iconic switches and power point exploded view

Select your Iconic style

Pick your switch, select your style, and customise to suit your needs with this handy tool for the Clipsal Iconic range.

A woman seated comfortably on a couch, exuding a relaxed and content demeanor in a cozy living room setting.

Home Hub

The Home Hub helps you easily find what you’re looking for across our website, no matter where you are in your new build or renovation journey.

Design Service & Showrooms

Need design advice? Our professional electrical design consultants can create a tailored home electrical and lighting plan that’s right for your home.

Electrician locator

Connect with a trusted electrician in your area with our Electrician locator.

Electricians

Product Documentation

Need more detailed product information?
For comprehensive manuals, specifications, and compliance documents, visit our parent company’s download centre.

Product Training

Develop your expertise in Clipsal’s product ranges with Assist Modules, C-Bus Courses, and Wiser Approved Installer Training.

Product Substitution Tool

Choose products confidently.
Find compatible alternatives and easy upgrade paths with our parent company’s Product Substitution tool.

C-Bus Software & Guides

Find links to C-Bus software, firmware, and quick start guides.

Builders

Need to lodge a warranty claim?

Lodge your warranty request and find tailored warranty support information from enquiry to resolution.

Architects and Designers

Revit Files for Popular Switch & Power Point Ranges

Access Revit models for our most in‑demand Clipsal ranges to support accurate planning and documentation.

Partner with Clipsal for Smarter Designs

Combine your design expertise with our Clipsal Design Service for smarter and more efficient projects.

Request a Design Professional Sample Box

Request a selection of Clipsal’s most specified switch and power point samples to support project coordination, mood boards and design detailing.

Discover Clipsal Solis™ Switches and Power Points

The Solis Collection blends timeless elegance with modern innovation, offering a luxurious range that combines minimalist design with smart home capabilities.

Wholesaler

Wholesaler Support Guide

Explore Clipsal’s dedicated wholesaler support resources and connect with the tools, guidance and assistance your team needs to work smarter.

mySchneider Training

Upskill your team with our practical online training courses. We offer training on mySchneider platform essentials (including order tracking, administration, and more) and product technical training.

mySchneider Platform

mySchneider is your all-in-one digital portal designed to make doing business with faster, easier, and more personalised. Find everything from price and availability to product documentation in one place on mySchneider.

Wiser Smart Home Support

Wiser Support for Electricians

How-to videos for installing and commissioning process.

Wiser Support for Home Owners

Packed with simple and easy to follow how-to-videos to help get you started and maximise your Clipsal Wiser smart home.

Using the Wiser mobile app while inside a room

Wiser Room App Update

Are you currently using the Wiser Room App? To stay up-to-date, we recommend you update to the Wiser by SE app.

Wiser C-Bus Security Update

View important security information for Wiser and C-Bus Home Controllers, including changes to remote access features and any actions required for your device.

FAQ and Online Support

Frequently Asked Questions

You might find what you need straight away in our Support FAQs, with answers to the most common questions.

Can’t find what you’re looking for?

Let’s get the answers you need with our step-by-step guidance.

Support Hub

Important Updates

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