Standard Series Flush Switch 1 Gang, 250VAC, 10A, Architrave, 3 Position | White Electric

Issue:
Catch on the fly option in the ATS46, ATS48 or ATS22 Soft Starters.

Product Line:
Altistart ATS46, ATS48 or ATS22 soft starters

Environment:
All

Cause:
Needs to know if you can restart a spinning motor after a power loss?

Resolution:
No, the soft start doesn't`t have catch on the fly.
However, if the motor is already spinning, then there should not be a problem starting it under most circumstances. The initial starting torque is low and allows for motor slip. Often, it will appear that the motor is ``catching on the fly`` because the torque and speed of the motor will increase as the soft starter accelerates.
If the spinning load is reverse of motor direction has high inertia, the motor may overload before the soft starter is able to accelerate it. This would be much the same as if started by means of a full voltage starter.
 

Issue:
Is there an manual transfer interlock available for Homeline load centers?

Product Line:
Homeline Accessory

Resolution:
No, this kit is only offered for QO load centers and breakers. There is no mechanical interlock kit available to interlock between two Homeline branch breakers.

Issue:  
Need to know if my FAL breaker will install in an enclosure with an accessory installed in it.  

Product line:  
Molded case circuit breakers

Resolution:  
Yes. These accessories are internal to the breaker frame and require no extra enclosure room.  

Issue:
Sleep/wake operation (low speed timeout)  programmed on the ATV212 drives.

Product Line:
Altivar ATV212

Environment:
All

Cause:
Allows the drive to shut off after running at a preset low speed for a preset period of time.

Resolution:
The sleep/wake threshold is defined as LL + F391. 
The time period to trigger sleep mode is F256.
If the drive operates at or below the threshold (LL + F391) for a period of time (F256), the drive will decelerate to a stop and flash LStP.  It will remain stopped until the speed reference again exceeds the threshold (LL + F391).  The drive will then accelerate to the new reference.

Issue:
Need a replacement for the Class 8839 PowerGard CPA CPC CPD 18-pulse drives?

Product Line:
PowerGard Class 8839

Environment:
All

Cause:
Replacement or new application

Resolution:
The PowerGard 18-pulse drive product line is obsolete.  The ATV680 and ATV980 product lines are the functional replacements. These are Active Front End units.

Issue:
What is the difference between the 8638 and 8639 versions of the enclosed ATS48 series soft starters?

Product Line:
8638 and 8639 style Enclosed ATS48 soft starters.

Environment:
All makes, all models

Cause:
Customer wants to understand all available options

Resolution:
The 8638 version utilizes a fusible main disconnect while the 8639 version uses a circuit breaker main disconnect.
 

Issue:
ATS48 fuse size for circuit control going to CL1 and CL2

Product Line:
Altistart 48, ATS48

Environment:
All open style units.  All models, All Serial numbers.

Cause:
Selection of Fuses.

Resolution:

ATS48D17Y and ATS48D22Y we recommend Class CC 600V 0.5 A fuses.

ATS48D32Y, ATS48D38Y, ATS48D47Y, ATS48D62Y, ATS48D75Y, ATS48D88Y, ATS48C11Y, ATS48C14Y, and ATS48C17Y we recommend Class CC 600V 0.6 A fuses.

ATS48C21Y, ATS48C24Y, and ATS48C32Y we recommend Class CC 600V 1.0 A fuses.

ATS48C41Y, ATS48C48Y, ATS48C59Y, ATS48C66Y, ATS48C79Y, ATS48M10Y and ATS48M12Y we recommend Class CC 600V, 1.5 A fuses.

See attached file.  Information provided in Table 31 (page 83) of document S1A37491 Altistart 48 Y-range Soft Start Controllers Instruction Bulletin.

Issue:
Power wires installation for AC drives

Product Line:
Altivar drives

Environment:
All

Cause:
Installation

Resolution:
Good wiring practice requires the separation of control wiring from power wiring. Power wiring to the motor must have the maximum possible separation from all other power wiring, whether from the same drive controller or other drive controllers. Do not run power and control wiring, or multiple power wiring, in the same conduit. This separation reduces the possibility of coupling electrical transients from power circuits into control circuits or from motor power wiring into other power circuits.
Use of special shielded cables does not reduce or eliminate the need for cable separation.
Please refer to the installation documents for more information.

Issue:
Can multiple motors be connected to 1 soft starter?

Product Line:
ATS48 ATS22

Environment:
All

Cause:
Application requirement

Resolution:
Yes.
Size the soft starter for the total full load amps of all motors to be connected.
Provide separate overload protection for each motor.

For ATS48: Make sure the CLP parameter in the drC menu is set to OFF.
For ATS22: Make sure SSC parameter in the Adj menu is set to OFF.

Motor connections to the soft starter output should not be made or broken while the soft starter is running.  The resulting sudden change in current will cause problems and possible damage to the soft starter or other equipment.


 

Issue:
Sleep Wake Up function

Product Line:
ATV212, ATV21

Environment:
All model and serial numbers

Cause:
None

Resolution:
For PID setup see FAQ FA230136.

PID SLEEP WAKEUP can be activated by setting F256 [Time limit low spd]
Setting this function to 0 disables this function.
The range of this function is between 0 and 600 seconds.  0 deactivate this function. 

If parameter F256 is activated and if the drive operates continuously at [Low limit frequency] (LL) for a time period equal to the setting of F256, the drive will ramp the motor to a stop. While the motor is stopped, “LStP” will flash on the drive
embedded display terminal.

When the speed reference to the drive exceeds the low speed level LL+F391, the drive will accelerate the motor to the new speed
reference.

Issue:
Wondering what would cause the shunt trip breaker to trip on the Enclosed ATS46 and ATS48 soft starters on power up?

Product Line:
ATS48

Environment:
Shunt trip breaker

Cause:

Circuit breaker disconnect is tripping on power up.

Resolution:
The fault relay has a timed on-delay contact that will power the breaker shunt trip coil if the Altistart R1 relay is not opened by the end of delay.  The factory sets the delay to 2 sec.  If the delay is set too short or the fault relay does not actuate, the shunt coil will energize and trip the breaker.  Consult factory wiring schematics.

Consider increasing the delay time on the time delay relay.
If the relay circuits operate properly, consider that the thermal or magnetic elements of the breaker may be tripping it, rather than the shunt coil.

Issue:
External keypad option for E-Flex Nema 3R drive

Product Line:
Altivar Machines

Environment:
NEMA 3R only E-Flex drives

Cause:
Needs to order an NEMA 3R -E-Flex drive with a remote keypad display mounted on the door. 

Resolution:
The E-Flex drive is obsolete. External keypad was not available on the E-Flex. The replacement ATV660 drive also does not have an option for external keypad on Nema 3R, as they are not UV protected.

 

Issue:
ATS46 or ATS48 using an undersized motor or not using motor.

Product Line:
ATS46, ATS48

Environment:
All

Cause:
NA

Resolution:
A minimum load current is required for SCR conduction. Starter will trip on PHF (Phase Fault) if the motor current draw is less than 10% of the nominal motor current (adjustable down to 5% on ATS48).

A very small motor or motor loads that can not pull adequate current may require a smaller soft starter.
For testing purposes only, the SST parameter can be turned on under Level 3 parameters(drC menu on ATS48). This SST mode will automatically reset to "NO" when power is cycled.
SST will NOT allow the soft starter to operate with no motor.

Issue:
Trying to setup PID control on an ATV61/71 with a HOA switch.

Product Line:

ATV61/71, E-Flex, M-Flex

Environment:
All of the ATV61/71, E-Flex, M-Flex

Cause:
None 

Resolution:
To allow PID control in Auto mode and manual reference control in HAND, the logic input for PID AUTO/MAN or reference 2 switch must be setup so that the contact is closed in HAND mode and open in AUTO mode.  The logic input causes the manual control to override the PID.

Inquiry:
Rating plugs for Micrologic breakers

Product Line:
Molded Case Circuit Breaker

Resolution:
Interchangeable rating plug catalog numbers are as follows:

Long-Time Pick-Up Ir = In  x  ... (dial setting below)

Issue:
Trying to convert a Trane unit Flex58 over to an ATV61 open type drive.

Product Line:
Altivar 61

Environment:
All

Cause:
They are replacing a Trane Flex58 drive over to an ATV61 drive they need assistance with programming and wiring.

Resolution:
Logic input layout.
LI1 is start/stop.
LI2 is run permissive.
LI3 and LI4 are not going to be needed.
AI1 is 0-10V signal coming from BMS.
R1 relay is assigned to Fault
R2 relay is assigned to Run.

Programming ATV61
Under  Menu 1.1 of the ATV61
2 wire control
Std motor frequency: 60 Hz.
Rated motor power: motor name plate
Rated motor current: motor name plate FLA
Rated motor frequency: 60 Hz
Rated motor speed: motor name plate
Max frequency: 60 Hz.
Motor thermal current: motor name plate FLA
ACC/DEC: 20 Seconds
Low speed: 22 Hz.
High Speed: 60 Hz

Under Menu 1.5 of the ATV61
2 wire type: Level type
AI1 Configuration: type set to voltage min 0V  max 10vdc
R1 Configuration: no drive Fault
R2 Configuration: drive running

Under Menu 1.6 of the ATV61
Ref 1 Channel: AI1
Profile: Not Sep

Under Menu 1.7 of the ATV61
Ref 1 B switching : Channel 1 active
Ref 1 B channel:  set to no
NST Freewheel stop set to LI2  (only if you have the bypass option)

Under Menu 1.8 of the ATV61
Fault reset= yes
Catch on the Fly = Yes
Output phase loss detection= No   ( only if you have the bypass option)

We can only replace the Flex58 drives to the ATV61 drives if they are being used on Trane enclosed systems.  This does not apply to the old Econoflex or MCC Flex58 drives.
After you remove the Flex58 drive it will leave a large hole which will need to be covered and the ATV61 will be mounted on the back plane.   Schneider Electric does not offer any retro kits for this procedure.

If the end customer is unable to do this conversion they will need to replace this complete drive with an enclosed EFlex 61 drive  ATV212 S-Flex or ATV660 enclosed drive.

The Plug to suit is part 439/4


Please go to the following links below and check under the Documentation Tab for more information.

Australia - https://www.clipsal.com/products/detail?CatNo=439/4&itemno=439/4-TR&backto=/search?q&tab-document-1=0
New Zealand - https://www.pdl.co.nz/products/detail?CatNo=439/4&itemno=439/4-WE&backto=/search?q&tab-document-1=0

Issue:
Wondering if the ATV61 or ATV71 drives are available in type 4 or 4X enclosures

Product Line:
Altivar ATV61 and ATV71 open type drives

Environment:
All

Cause:
Needs to get the ATV61 and ATV71 drive in a NEMA 4 or 4X stand alone enclosure.

Resolution:
There is not a standard offering for type 4 or 4X enclosures for our drives.
It may be possible to install the drive in a properly selected enclosure by a local panel builder or contractor.
Or, contact a local SquareD field office for assistance. They may be able to offer assistance with other options.

Issue:
Looking for custom build electrical drawings for enclosed drives and Soft Starters.

Product Line:
All Altivar and Altistart enclosed

Environment:
All

Cause:
Need custom drawings to assist with troubleshooting control circuit.

Resolution:
S-Flex, E-Flex, ATV660, and ATV960 units have some elementary drawings available in their respective installation documents.
Most enclosed drives are custom made and require a factory order number (drawing number) in order for the drawings to be pulled.
Call the Drives Product Support Group at 1 888 778 2733 and select option 2, then option 4, or email at drive.products.support@schneider-electric.com with the factory order number.

Issue:
AC coil replacement for CAD32 and CAD50

Product Line:
Relays

Environment:
Tesys CAD Control Relays

Cause:
Product selection

Resolution:
Volt = coil part number
12 = LXD1J7
21 = LXD1Z7
24 = LXD1B7
32 = LXD1C7
36 = LXD1CC7
42 = LXD1D7
48 = LXD1E7
60 = LXD1EE7
100 = LXD1K7
110 = LXD1F7
115 = LXD1FE7
120 = LXD1G7
127 = LXD1FC7
200 = LXD1L7
208 = LXD1LL7
220/230 = LXD1M7
230 595 21 LXD1P7
230/240 = LXD1U7
277 781 30 LXD1W7
380/400 = LXD1Q7
400 = LXD1V7
415 = LXD1N7
440 = LXD1R7
480 = LXD1T7
600 = LXD1X7
690 = LXD1Y7

 

Issue:
If a combination starter is ordered with a Tesys T overload relay will the door of the enclosure have a reset button?

Product Line:
Combination Starters

Environment:
NEMA Combination Starters

Cause:
Product Characteristics

Resolution:
Yes it will, unless the combination starter comes in a NEMA 12/3R which specifically excludes a reset button on the door. This can be seen by looking at the combination starter class and type in the Schneider Electric Digest.

Issue:
9013FHG pressure switch repair kit

Product Line:
Commercial Pressure Switches

Environment:
Type F—Pumptrol™ Water Pump Pressure Switches

Resolution:
For standard (non-special) devices:

• Types FHG2 thru 19 order 9998 PC241.
• Types FHG22 thru 39 order 9998 PC242.
• Types FHG42 thru49 order 9998 PC241.
• Types FHG52 thru 59 order 9998 PC242.

Note: the diaphragm comes with the replacement contacts.