Specifications

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Range of product
  • TeSys D
  • TeSys F
    • Range
      TeSys
      Product or component type
      time delay auxiliary contact block
      Pole contact composition
      1 NO + 1 NC
      Shielding continuity terminal
      without
      Connections - terminals
    • screw clamp terminals 1 cable(s) 1-2.5 mm²flexible with cable end
    • screw clamp terminals 1 cable(s) 1-2.5 mm²flexible without cable end
    • screw clamp terminals 2 cable(s) 1-2.5 mm²flexible with cable end
    • screw clamp terminals 2 cable(s) 1-2.5 mm²flexible without cable end
    • screw clamp terminals 1 cable(s) 1-2.5 mm²solid with cable end
    • screw clamp terminals 1 cable(s) 1-2.5 mm²solid without cable end
    • screw clamp terminals 2 cable(s) 1-2.5 mm²solid with cable end
    • screw clamp terminals 2 cable(s) 1-2.5 mm²solid without cable end
      • Mounting location
        front
        [Ui] rated insulation voltage
      • 600 V - certifications UL
      • 690 V conforming to IEC 60947-5-1
      • 600 V - certifications CSA
        • [Ue] rated operational voltage
          690 V AC 25...400 Hz
          [Ith] conventional free air thermal current
          10 A (at 60 °C)
          Irms rated making capacity
        • 140 A at <= 690 V AC conforming to IEC 60947-5-1
        • 250 A at <= 690 V DC conforming to IEC 60947-5-1
          • Permissible short-time rating
          • 100 A 60 °C 1 s
          • 120 A 60 °C 500 ms
          • 140 A 60 °C 100 ms
            • Protection type
              gG fuse 10 A
              Associated fuse rating
              10 A gG conforming to IEC 60947-5-1
              Mechanical durability
              5 Mcycles
              Minimum switching current
              5 mA
              Minimum switching voltage
              17 V
              Non-overlap time
            • 1.5 ms on de-energisation no overlap between NC and NO contact
            • 1.5 ms on energisation no overlap between NC and NO contact
              • Timer type
                on delay
                Time delay range
                0.1...30 s
                Insulation resistance
                > 10 MOhm
                Environmental characteristic
                normal environment
                Standards
              • EN 60947-5-1
              • NF C 63-140
              • IEC 60947-5-1
              • VDE 0660
              • BS 4794
                • Product certifications
                • CSA
                • UL
                  • IP degree of protection
                    IP2x conforming to VDE 0106
                    Protective treatment
                    TH conforming to IEC 60068
                    Ambient air temperature for operation
                    -5-60 °C
                    Ambient air temperature for storage
                    -60-80 °C
                    Operating altitude
                    3000 m without
                    Sustainable offer status
                    Green Premium product
                    REACh Regulation
                    Reference contains Substances of Very High Concern above the threshold
                    REACh free of SVHC
                    Yes
                    EU RoHS Directive
                    Compliant
                    Mercury free
                    Yes
                    RoHS exemption information
                    Yes
                    China RoHS Regulation
                    Product out of China RoHS scope. Substance declaration for your information
                    Environmental Disclosure
                    ENVPEP110702EN
                    WEEE
                    The product must be disposed on European Union markets following specific waste collection and never end up in rubbish bins
                    Warranty
                    18 months

                    Documents & downloads

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                    • Product Brochures

                    • Technical Data Catalogues

                    • Product Environmental

                    • Installation Instruction

                    • Certificates (MSDS)

                    • Declaration of Conformity

                    Frequently Asked Questions

                    hide show

                    What is the replacement AC coil for CAD32 and CAD50 relay?

                    Issue:
                    Are replacement  AC coil available for CAD32 and CAD50 relay?

                    Product Line:
                    Tesys Relays

                    Environment:
                    All Products

                    Cause:
                    Product selection

                    Resolution:
                    Volt = coil part number
                    12 = LXD1J7
                    21 = LXD1Z7
                    24 = LXD1B7
                    32 = LXD1C7
                    36 = LXD1CC7
                    42 = LXD1D7
                    48 = LXD1E7
                    60 = LXD1EE7
                    100 = LXD1K7
                    110 = LXD1F7
                    115 = LXD1FE7
                    120 = LXD1G7
                    127 = LXD1FC7
                    200 = LXD1L7
                    208 = LXD1LL7
                    220/230 = LXD1M7
                    230 595 21 LXD1P7
                    230/240 = LXD1U7
                    277 781 30 LXD1W7
                    380/400 = LXD1Q7
                    400 = LXD1V7
                    415 = LXD1N7
                    440 = LXD1R7
                    480 = LXD1T7
                    600 = LXD1X7
                    690 = LXD1Y7

                     

                    Will the LAD** time delay auxiliary contact module fit the D2 series pre-Tesys contactors?

                    Issue:
                    Can new accessories be used on older style contactors

                    Product Line:
                    IEC contactors and starters

                    Environment:
                    Products sold and used in the United States

                    Cause:
                    Identifying product compatibility

                    Resolution:
                    Yes, all front mount D2 and Tesys series auxiliary modules are backward forward compatible.


                     

                    Will the LC1D12U7 contactor go with the LADR2 timer?

                    Yes it will. the LADR2 timer slides on the top of the LC1D12U7 contactor.

                    What is the replacement for the LA3DR2?

                    The replacement part number is LADR2

                    What is the LA2DT0 replacement timer?

                    Replacement is the LADT0 - TeSys D - time delay auxiliary contact block - 1 NO + 1 NC screw clamp terminals
                    https://eshop.schneider-electric.com/product.aspx?org=21&lang=1&dist=276&prod_id=LADT0

                    What is the replacement for a Schneider LA2DS2 ?

                    The replacement is a LADS2. This product is interchangeable with the previous product.

                    Video: How to configure Harmony XVU Tower Light color and illumination settings

                    Product Line:
                    XVU Tower/Stack Light XVUC29

                    Resolution:
                    On page three of three in the included instructions you will find two boxes.One labled Dial "A" and one labeled Dial "B." Using these tables, select the features that you want. Then set the dials marked "A" and "B" on the top of your XVU unit to match your requirements. To change the dials you will need to use a small, flathead screwdriver.

                    What is the timer for TeSys contactors

                     The timer is LATD2

                    What are the wiring terminals on the IEC LRD* overload relays?

                    Product Line:
                    Tesys D line Overload Relays
                     
                    Resolution:
                    The normally closed overload contact are terminals 95 & 96; and the normally open overload contact are terminals 97 & 98.
                    T1 T2 and T3 are the load terminals. 

                    The normally closed control circuit contact will open when there is a fault, this contact is typically used in series with the control circuit. 

                    The normally open trip signal contact closes when a fault occurs which is typically used to control a pilot light, or alarm. 

                     

                    video: Modicon M580 Profibus Remote Master - Part2

                    What is the replacement for LA1DN22 ?

                    LADN22

                    What is the part code for the Adaptor to join the GV2P16 to a LC1D09BL

                    You can use GV2AF3 or GV2AF4 + LAD31

                    What is the continuous rating for the LADT, LADS, LADR - D-Line / TeSys Time Delay Auxiliary Contact Blocks?

                    Issue:
                    What is the current and voltage rating for the LC1D timer accessories? 

                    Product Line:
                    IEC Contactors - GIC Product

                    Environment:
                    US Product

                    Cause:
                    Product Characteristics

                    Resolution:
                    They are rated NEMA A600 and Q600. 

                    This means it is rated for a maximum of 600VAC 10 amp max continuous current, and 600VDC 2.5 amp max continuous current. 

                    Does CAD32 come with Cat 3 certification?

                    No it does not.
                    Please refer the below link
                    https://www.dguv.de/ifa/Praxishilfen/Software/SISTEMA/index-2.jsp

                    What is the code for an off delay auxiliary contact block for Tesys contactors?

                    The code is LADR2. This is a 0.1-30s off Delay

                    Is there a data jack that is silver or grey to match the Clipsal 4031VH-OM

                    Can use the Clipsal 30RJ88SMA5-SG while stock lasts

                    What reference do I add to the CAD32 or CAD50 to sepcify the coil voltage?

                    Add one of the codes listed in bold below to the end of the code. For example a 24V AC CAD32 would be CAD32B7

                    AC | 24V = B7 | 110V = F7 | 240V = U7 | 415V = N7
                    DC | 24V = BD

                    What is the difference between the LAD4TB and LAD4TBDL bi-directional peak limiting diode?

                    Issue:
                    Identifying the difference between LAD4TB and LAD4TBDL

                    Product Line:
                    IEC contactors and starters

                    Environment:
                    Products sold and used in the United States

                    Cause:
                    Identifying the difference between two similar part numbers

                    Resolution:
                    The LAD4TB is for 24V AC coils for the Tesys Series LC1D09 through LC1D38 contactors when supplied with G7 voltage code. The LAD4TBDL is 24 vdc bi-directional diode offered as a replacement if for some reason the diode supplied with the Tesys LC1D09 through LC1D38 contactors when ordered with BD or BL voltage code breaks or is no longer working.


                     

                    do the two little clips for connecting the contactors at the front that comes with the LAD9V2 come in the LAD9R1V?

                    No They do not, and they are not available as a seperate part.

                    What does LAD93217 kit come with?

                    What is the MTTF for the PM8000?

                    Please find attached the following document which explains the MTFF for the PM8000.

                     

                    What is the part code for a 320A 3P Contactor 230V interlock aux 2 n/o 2n/c

                    The part codes are LC1F330 coil + LX1FH2402 interlock  + LA9FJ970 aux  = LADN22

                    What is the terminal identification numbers for the LADN22 auxiliary contact module?

                    Issue:
                    What is the terminal identification numbers for the LADN22 auxiliary contact module?

                    Product Line:
                    Tesys Contactors and Overload Relays

                    Environment:
                    All Products

                    Cause:
                    Product Features

                    Resolution:
                    Normally open contacts are 53/54 and 83/84; normally closed contacts are 61/62 and 71/72.

                    What is the Difference between LADN206 and LADN20?

                    LADN206 has 2N/O Lugs ring terminal
                    LADN20 has 2 N/O - screw-clamps terminals
                    Rest of the specifications are the same.

                    Alternative Overload for the PDL56T992 (6.0-9.2A)

                    Either go for the LRD12 (5.0-8.0A) or the LRD14 (7.0-10.0A) depending on the size of the motor. This will not fit the old 56 Series DOL starter

                    What demand parameters are available in PM1130H meter ?

                    The meter provides last, present, and maximum (peak) demand values, and a
                    timestamp through counters when maximum (peak) demand occurred.
                    The meter supports standard demand calculation methods, including sliding block,
                    fixed block, and rolling block.
                    Peak demand registers can be reset manually (password protected) or through
                    communication.
                    Demand measurements include:
                    • Demand (Total): W, VAR, VA

                    Do we have replacement on Siemans part number 3TB4217OBB4?

                    The replacement part number for Siemens part 3TB4217OBB4 will be contactor part LC1D25BD and then the overload part number LADN22. 

                    So the customer needs to buy LC1D25BD + LADN22 to match 3TB4217OBB4.

                    Is the CAD32BD Force guided?? Are the contacts mechanically linked?

                    Issue:
                    Like to know if CAD32BD is Force guided? Are the contacts mechanically linked? 

                    Product Line:
                    Relays and Timers

                    Environment:
                    North American Products
                                                      
                    Resolution:                                                                 
                    The CAD32 relays are force guided, and the contacts are mechanically linked.
                     

                    What is the compatibility between old D2 Range & TeSys D Range contactor accessories.

                    The compatibility between old D2 Range & TeSys D Range contactor accessories is as below:

                    1. Instantaneous additive blocks

                    Mixable on D2 or TeSys D Range.

                     
                    2. Timers
                    Mixable on D2 or TeSys D.
                     
                    3. LA6DK or LAD6K
                    Not mixable. You must use LA6DK on D2 and LAD6K on Tesys.
                     
                    4. Thermal overload relay
                    Not mixable. You must use LR2D on D2 and LRD on TeSys D, because the old LR2D and new LRD have the same setting range but different dimensions.

                    Will the LAD7B10 or the LAD7B106 work on the Pre-Tesys D line LR2D15*** overload relays?

                    Issue:
                    Separate mount block needed for older style overload relay

                    Product Line:
                    IEC contactors and starters

                    Environment:
                    North American Products

                    Resolution:
                    No. These are a different design and will not work with the pre - Tesys overload relays.


                     

                    Is there an example on how to program a "Flasher Circuit" using 984 Ladder Logic that can be used as an annunciator?

                    Issue
                    Flasher Circuit programming in 984 Lader Logic

                    Product Line
                    EcoStruxure Control Expert
                    Concept 
                    Proworx

                    Enviroment
                    LL984

                    Resolution
                    Below is a 984 Ladder Logic example of a "Flasher Circuit". The first Timer is the "Off" time and the second Timer is the "On" time. The example is a 1 second "Off" and 1 second "On" for output 00001..

                    How to use LRD01…35 LRD33•• & LRD43•• and LRD33** as an indepentent relay?

                    The LRD relays has a solid tag to be used with LC1D** contactors. If you are not using LC1D contactors then using the following accessories you can terminate cable directly.

                    For LRD01…35 use the following part: LAD7B106
                    For LRD33•• & LRD43•• (3) use the following part: LA7D3064

                    What the difference is between these 2 contact blocks - LADN22 and LADN22G?

                    Issue:
                    Identifying differences in two part numbers

                    Product Line:
                    IEC contactors and starters

                    Environment:
                    Products sold and used in the United States

                    Cause:
                    Determining which part number to order

                    Resolution:
                    They both have 2 normally open (N.O.) and 2 normally closed (N.C.) contacts.
                    The sequence and numbering are different
                    LADN22 from left to right read : N.O. 53 and 54; N.C. 61 and 62; N.C. 71 and 72; N.O. 83 AND 84.

                    LADN22G from left to right read : N.C. 31 and 32; N.C. 41 and 42; N.O. 53 and 54; N.O. 63 and 64.


                     

                    What is the replacement for the CA3DK22BD?

                    Issue:
                    What is the replacement for the CA3DK22BD?

                    Product Line:
                    Relays and Timers

                    Environment:
                    Obsolete Products

                    Cause:
                    Legacy Replacement

                    Resolution:
                    The CA3DK is Obsolete. To electrically replace it, use a CAD32BD & a LAD6K10B
                     

                    What will be the replacement on CA2DN Series?

                    Has been replaced by CAD32 series.
                    Please refer the following site for more information
                    https://www.ops-ecat.schneider-electric.com/ecat/browse.do?conf=seo_US&el_typ=product&prd_id=CAD32BD&scp_id=US_en
                    User-added image

                    What is the alternative to the PDL56T992 Overload

                    the LRD12 is the same rated overload to suit the current range of 56 series DOL starters but will not fit on the old DOL starter the 56T992 was used for.                                                                                                                                                                                                                                      

                    Will a single circuit auxiliary contact block, like a LADN10 or LADN01, fit onto the Tesys D09-D38 amp contactors?

                    Issue:
                    Identifying auxiliary contact blocks for Tesys D contactors

                    Product Line:
                    IEC contactors and starters

                    Environment:
                    Products sold and used in the United States

                    Cause:
                    single auxiliary contact block needed for use on a Tesys D line contactor

                    Resolution:
                    No, the single pole contact block will not fit . A LADN11,LADN20, LADN02 etc will fit. Anything with 2 auxiliary contacts in one block will fit.
                     

                    Are the auxiliary contacts on the D line contactors overlapping?

                    Issue:
                    Are the auxiliary contacts on the D line contactors overlapping?
                    Product Line:
                    Tesys D contactors
                    Environment:
                    IEC Contactors
                    Cause:
                    Product Characteristics
                    Resolution:
                    Except for the LADC22, they are non overlapping (break before make). Thus, the normally closed contact opens before the normally open contact closes. The LADC22 has 1NO and 1NC overlapping contact (make before break).

                    Are replacement contacts available for a CAD32 relay?

                    Issue:
                    Contacts need to be replaced in a CAD32** relay.

                    Product Line:
                    TeSys D IEC style relays

                    Environment:
                    CAD relays

                    Resolution:
                    The TeSys D IEC style relays do not offer replacement parts.  Replace entire device.

                    Is the coil on CAD50BL polarity sensitive?

                    Issue:
                    Is the coil on CAD50BL polarity sensitive? 
                    Product Line:
                    Industrial Relays
                    Environment:
                    Tesys D IEC Style Relays
                    Cause:
                    Determine if relay will work for a specific application.                                     
                    Resolution:                                                                 
                    Yes, the DC coil is polarity sensitive - A1 is positive and A2 is negative.
                     

                    Is there a replacemnet for the old DOL motor starters like LE1D12U7R10?

                    All of the LE1D12U7R** parts have now been Divide into two parts enclosed starter and thermal overload see table for the new part numbers/ format:
                     
                    Old Part Numbers Enclosed Starter Thermal Overload
                    LE1D12U7R10 LE1D12U7S48 plus LRD10
                    LE1D12U7R12 LE1D12U7S48 plus LRD12
                    LE1D12U7R14 LE1D12U7S48 plus LRD14
                    LE1D12U7R16 LE1D12U7S48 plus LRD16

                    For further information please visit https://www.clipsal.com/Trade

                     

                    How long is the warranty for the 755PSMA

                    The warranty lasts for 5 years and we recommend changing your smoke alarm every 10 years.                                                                                                                                                                                                                              

                    My Back-UPS emits a clicking sound, yet functions properly

                    Issue:

                    My Back-UPS emits a clicking sound, yet functions properly.

                    Product Line:

                    Back-UPS and Back-UPS PRO

                    Environment:

                    N/A

                    Cause:

                    The relay inside the UPS may be audible in some environments. The relay switches when Intelligent Battery Management features such as Boost and Trim are initiated and when the UPS switches to battery. This is proper operation of the UPS. 

                    Resolution:

                    Boost and Trim are Automatic Voltage Regulation features where the UPS will either boost or trim the power to protect brownout or overvoltage conditions respectively. Boost or Trim can last as long or short as the brownout or overvoltage condition will last. If the clicking becomes frequent, there may be issues with incoming power. Please contact techical support for further assistance.
                     

                    "Unknown User" error when logging into ION Setup 3.0

                    Issue
                    When logging into ION Setup 3.0, the user see the error "Unknown User".
                    The credentials are being typed correctly.




                    Environment
                    Upgrading from ION Setup 2.2 to 3.0

                    Cause
                    The customer has an older version of ION Setup already installed on the machine and the two version are conflicting. OR, if customer doesn't remember their credentials and they get unknown user error. 

                    Resolution
                    *Warning: Take backups of any files prior to modifying them. Ensure the backups are in a location that will not be overwritten (i.e. the Desktop)*

                    Back up the existing files for the ION Setup configuration
                    Refer to FA203707 for location and names of files to backup.

                    Once user have copied the existing files for the ION Setup configuration, uninstall all versions of ION Setup, restart the computer and then re-install the newest version of ION Setup as an administrator on the computer.

                    In last, the IONSetup.dat, DEVINFO.DAT, and SITEINFO.DAT file can be copied back into the folder afterwards to retain all setup/meter information added in ION Setup.

                    PowerChute Network Shutdown compatibility with IBM AIX installed on LPAR

                    Issue:
                    How to configure PowerChute Network Shutdown on IBM AIX which is set up on LPAR.
                     
                    Product Line:
                    PowerChute Network Shutdown version 4.2 (PCNS)
                     
                    Environment:
                    IBM AIX 7.2 on LPAR.
                     
                    Cause:
                    Installation and Setup
                     
                    Solution:
                    If UPS is Smart-UPS SMT, SMX, SRT
                    1. Enable Power off the Hypervisor automatically after all LPAR are shut down
                    2. Install PCNS on each LPAR
                    3. Select Do not turn off the UPS
                    4. Configure load shedding on the NMC for all Outlet Groups (including Main Outlet Group)
                    5. To configure load shedding go to Configuration - Outlet Groups - Select each outlet group and select Load Shedding. The options are Turn off Outlet Group when: power failure last longer than or UPS runtime is less than. See NMC help files for description.
                    If the Smart-UPS is NOT a SMT, SMX, SRT
                    1. Enable Power off the Hypervisor automatically after all LPAR are shut down
                    2. Install PCNS on each LPAR
                    3. Select Do not turn off the UPS
                    4. Configure "Controlled Early Shutdown" in NMC
                    5. To configure Controlled Early Shutdown go to Configuration - Shutdown - select option "time on battery lasts longer than" under Controlled Early Shutdown. See NMC help files for description.

                    What are force guided contacts?

                    Issue:
                    What does force guided contacts mean for Contactors and Relays ?

                    Product Line:
                    Relays

                    Environment:
                    Features

                    Cause:
                    Definition needed

                    Resolution:
                    Linked contacts are contacts which are mechanically linked in such a way as to ensure that the normally closed and normally open contacts can never be closed at the same time.

                    Mechanical guiding (forced guiding) makes it impossible to close the normally closed and normally open contact simultaneously. If a normally closed contact becomes welded, it must be impossible for the normally open contacts to close when the coil is energized.
                    If a normally open contact becomes welded, it must be impossible for the normally closed contacts to close when the coil is de-energized. Also known as: forced contacts, positively activated contacts, guided contacts, and linked contacts.

                    This Forced guided contact feature is primarily required for Safety circuits and redundant control systems .

                     

                    Reading and Writing SDOs from a M340 PLC via CANopen without programmed logic.

                    Goals and Symptoms

                    M340, CANopen

                    Causes and Fixes

                    It is possible to read/write SDOs to/from a supported CAN device connected to a M340 PLC.
                    This is accomplished by tools located in the configuration of the CAN Device while online with Unity Pro Software.

                    First while connected online and running with Unity open the supported CAN device from the Configuration tree.


                    Next double click on the device name and then on the CANopen tab.



                    To do a Read SDO choose this under the Request to send menu. Then chose the Index and Subindex of the SDO you want to read.

                    Notice the Parameter Name and Parameter Size of the SDO are displayed.
                    Press send and the current value of the SDO is displayed in the Response Received section in Hex.

                    Note: The format is LSB (Least Significant Byte) first then MSB (Most Significant Byte) last. If you are reading a double word then the LSW (Least Significant Word) is first followed by the MSW (Most Significant Word).


                    In this example the Response Received is 4D01. Flip the Bytes we get 014D Hex which converts to 333 or 33.3 seconds for Acceleration

                    To Write an SDO the process is pretty much the same with some exceptions.
                    First chose Write SDO from the Request to send menu. Again chose the Index and Subindex of the SDO you want to Write to.

                    But know the Value section is not grayed out and needs to be filled in. You must input this value in HEX with the LSB first followed by the MSB

                    Example: Let say we want to write 100.0 seconds to the Acceleration. We would need to send a Value of 1000 DEC which converts into 3E8 HEX putting the LSB first and then the MSB we get E803.

                    Press send to Write to the SDO.



                    Note: These are one time reads/writes (not continuous) if you want to continually read/write to an SDO you will need to do so via the PLC program or by other means.


                    What does water collection pan full mean and how do I fix it?

                    Issue: What does water collection pan full mean and how do I fix it?
                     
                    Product line: ACPA400
                     
                    Environment: Data Center Cooling
                     
                    Cause:
                     
                    Resolution:
                    "The Water Collection Pan alarm means the condensate tray located at the bottom left, near the evaporator coil is full of water. If you remove the two Philips screws on the left hand side of the unit, you will be able to see a gray/silver tray. Please check to see if it is full. You should also check to make sure there are no kinks in the condensate drain line or air bubbles. The end of the tube should face downward as the water exiting the condensate tube should be able to fall freely (the end of the tube should never be submerged in water).

                    If you haven't done so already, you will want to check the condensate tube quick connect on the back of the unit to make sure it is not clogged with debris.

                    If the line is not clogged and there are no kinks in the drain line inside or outside the unit, then the pump should not take more than 20 minutes to clear the water pan full alarm. You can check the time stamps of the condensate pan full alarm and the alarm cleared message in the event log on the front display or through the web interface. If the unit goes in and out of the alarm state that would be different, but if one water pan full alarm lasts for an hour or more the condensate pump inside should be inspected.

                    One last thing would be - what your cool setpoint is. The minimum, we recommend keeping this value at is 68F/20C. If it is set lower than this then the refrigerant is going to be kept very cold and cause excessive condensation. Not only will this cause the condensate pan to fill quickly, but the unit will not cool as efficiently as there will be less surface area on the evaporator coil due to the excessive condensation. Even though the minimum is 20C the unit will typically cool more efficiently at 70-72F/21-22C, especially when considering condensation. 70-72F/21-22C are our highly recommended setpoints."

                    What does the Force Negotiation setting achieve in the Network Management Card?

                    Issue:
                    Within my APC Network Management Card, what does the Force Negotiation setting accomplish?


                    Product Line:
                    • Network Management Card 1 (NMC1) - AP9617, AP9618, AP9619
                    Devices with an embedded Network Management Card 1 include (but are not limited to): Metered/Switched Rack PDUs (AP78XX, AP79XX), Rack Automatic Transfer Switches (AP77XX, Environmental Monitoring Units (AP9320, AP9340, NetBotz 200)
                    • Network Management Card 2 (NMC2) - AP9630/AP9630CH, AP9631/AP9631CH, AP9635/AP9635CH
                    Devices with an embedded Network Management Card 2 include (but are not limited to): 2G Metered/Switched Rack PDUs (AP86XX, AP88XX, AP89XX), Certain Audio/Video Network Management Enabled products.
                    • PowerChute Network Shutdown
                    All versions
                     

                    Environment
                    • Users configuring PowerChute Network Shutdown in conjunction with their APC Network Management Card for graceful shutdown options
                    • All Network Management Card firmware versions

                    Cause:
                    Explanation for this setting and why you may need to selected it are listed below.


                    Resolution:
                    The Force Negotiation setting in the Network Management Card relates to PowerChute Network Shutdown clients and the maximum required delay needed for their shutdown. A safe shutdown time for the UPS is calculated differently for a UPS device with outlet groups compared to a UPS without outlet groups.

                    The Maximum Required Delay setting is going to be the low battery signal time/low battery duration value by default. Low battery signal/low battery duration is a value set only on the UPS and does not look at external variables such as PowerChute Network Shutdown clients. 
                     
                    • For a UPS without outlet groups, the shutdown time is the Maximum Required Delay value on the NMC shutdown screen plus two minutes plus the [configurable] shutdown delay for the UPS.
                    • For a UPS with outlet groups, the shutdown time is the Power Off Delay value on the NMC outlet groups screen. (This option is not available with all UPS devices).

                      Note: Smart UPS Modular devices, with a SKU beginning with SUM, utilize bullet point #1's behavior, not #2 even though they have outlet groups.

                    For both types of UPS devices, the shutdown time is negotiated by the NMC interacting with PowerChute Network Shutdown (PCNS).

                    Use the Force Negotiation option when you change or add a PCNS client to re-gauge the shutdown time. PCNS starts with the NMC Low Battery Duration value, compares it to its own total shutdown duration and, if the battery duration time is too low, tells the NMC to increase values in #1 and #2 below to the PCNS shutdown required time plus 70 seconds.
                    1. Without outlet groups, the Maximum Required Delay.
                    2. With outlet groups, the Power Off Delay for the outlet group supplying power to the PCNS server. (Note: The value in PCNS for VM Shutdown/vApp shutdown will affect UPS Outlet Group Power Off delays, if applicable.)
                       

                    Note: The 70 seconds mentioned is the default OS shutdown time for PCNS. PCNS never changes the NMC Low Battery Duration field value. With PCNS v3.X, the Maximum Required Delay value is never used by the NMC for a UPS with outlet groups.

                    Note: The PCNS Required time = the shutdown delay plus the shutdown command file duration. When the 70 seconds is added, the time is always rounded up to the nearest minute. For example, a total of 3 minutes, 50 seconds is rounded up to 4 minutes; a total of 2 minutes is still rounded up to 3 minutes.

                    Keep in mind that the value doesn't update immediately. This is due to the fact that the network management card is polling the minutes Network Shutdown clients and needs to time to adjust. It may take as low as a minute, and as high as six to seven minutes. A quicker way of forcing negotiation is by rebooting the card.

                    Also, note that the network management card will take the greater of the two values (low battery setting vs. minutes Network Shutdown required shutdown delay). If you set the command line shutdown of 8 minutes on the client but have a low battery of 10 minutes, the card will take the 10 minute value as the max required delay.

                    Your PCNS operating system shutdowns and UPS and outlet group turn offs follow the sequence below (illustrated with graphics), with the On Battery event used as an example.

                    With an outlet group turn off, the steps vary as indicated in the text below, and in the separate graphic.

                    1. PCNS reports that the UPS is on battery. Before initiating a shutdown, PCNS waits the amount of time configured by the user with the Shut down the system only when the event lasts this long (seconds) field, available through the Configure Events page.

                    2. The Command Files Run. When the Run Command File action has been configured by the user on the Configure Shutdown page, the specified command file executes. Its execution time is determined by the field named The command file needs this much time to complete (seconds).

                    Any event command file set up on the Configure Events page for On Battery executes concurrently. It begins after the event delay  time (set up in Run the command file only when the event lasts this long (seconds)). This event delay time plus the event command execution time (set up in The command file needs this much time to complete (seconds)) must not be greater than the execution time for the Configure Shutdown command file mentioned in the previous paragraph.
                     

                    Note: The execution of this event command file is not represented in the graphic below.

                    3. The PCNS server operating system issues a shutdown command. There is a pause of 70 seconds until it executes. This is made up of shutdownDelay (10 seconds) and Shutdown Delay (60 seconds) in the ShutdownCommandDuration file. Do not change these values unless you have a reason for doing so.

                    4. The UPS or Outlet Group Turn Off Begins. The UPS or outlet group initiates its shutdown. The delay time calculation depends on what is being turned off.

                     

                    UPS

                    It waits the amount of time indicated by one of the following, whichever is greater:

                    • Low battery duration:
                      Configure this value in the Network Management Card (NMC) web user interface.
                        
                    • The command file needs this much time to complete (seconds):
                      Configure this value in PCNS on the Configure Shutdown page.


                    Outlet Group

                    • A Switched Outlet Group waits its Power Off Delay time, set in the NMC.
                    • A Main Outlet Group wait its Power Off Delay time plus the longest Power Off Delay time for any of its Switched Outlet Groups.

                    5. A 2-minute delay. This is built-in and cannot be changed by the user. This delay is NOT relevant to an outlet group turn off.

                    6. Sleep sequence starts. The UPS starts its sleep sequence.

                    Outlet Group

                    For all outlet groups, the sleep command is issued and this is the end of the turn off sequence. The outlet group turns on when AC utility power is restored. You cannot configure it to stay off.

                    7. UPS Shutdown Delay. Configure this value for the UPS using the NMC user interface.

                    8. Turn Off. The UPS is turned off.

                    UPS

                    By default, the UPS will turn on again when power is restored and the battery has re-charged. You can configure the UPS to turn on automatically or manually when power returns after a power failure. An automatic turn-on will restart the equipment that the UPS is supporting. Set this parameter in the NMC user interface by using the On-Battery Shutdown Behavior field.

                     

                    Note: For events other than On Battery and Low Battery, the UPS or the outlet group is turned off and remains off.

                    Below is also a shutdown timeline that may be useful for both UPS and Outlet Group references. This is taken from the PowerChute Network Shutdown v3.0 help file.

                    UPS:

                     

                     

                     


                    Outlet Group:

                    How to I monitor NetBotz alarms using Modbus?

                    Issue:
                    Monitoring alarms on NetBotz using Modbus.
                     
                    Product Line:
                    NetBotz
                     
                    Environment:
                    NetBotz 550
                    NetBotz 570
                    NetBotz 450 (with Advanced Software Pack)
                    NetBotz 455 (with Advanced Software Pack)
                     
                     
                    Cause:
                    This is just a guide showing how to monitor NetBotz events using Modbus. Modbus output is not available on the 4xx units by default.
                     
                    Resolution:
                     
                    In this example, I have configured a NetBots 570 with a rack access pod NBPD0171. I want to see when there is a forced entry into a rack door being monitored by this NetBotz configuration. Any supported firmware should work but in this case, I have used version 4.5.2.
                    There is no way using Modbus to know the exact error message. Based on the return values and the register maps, you can tell what sensor is in an error state and you can tell what level of event is occurring. Let me first state that this mimics the DCE modbus output and you can use the following document (at least the beginning of it) to figure out the level of alarm:
                    https://www.apcmedia.com/salestools/JRUK-7R4L9N/JRUK-7R4L9N_R3_EN.pdf?sdirect=true
                    This is app note 156 and the link may change over time.
                     
                    First, Enable the Modbus output on the “Modbus Slave Communications” applet in NetBotz Advanced View (AV). On a 4xx unit, you must first install the advanced software pack. On a 5xx unit, this is enabled by default. 3xx units and older version 2 units does not support this feature.

                    This example is using Modbus over TCP but there is a serial option. Please see the user manual for your unit as to how to use the serial connections.
                     
                    Next, using the ”Modbus Slave System” applet in AV, find the appropriate pod. In this case, I am using Rack Access Pod 170 (03)

                     
                    Click “Modify Pod Settings” and you will be able to give the pod a slave address and create a register map for all it’s sensors:


                    After this configuration, you can view and subsequently export the register map back on the “Modbus Slave System” page.
                    You will see the alarms configured this way (and more):
                    all   30992(0x7910)  Alarm #03                                                         002     UINT16       RO      Alarm - Alarm Code + Corresponding Sensor
                     all   30994(0x7912)  Alarm #02                                                         002     UINT16       RO      Alarm - Alarm Code + Corresponding Sensor
                     all   30996(0x7914)  Alarm #01                                                         002     UINT16       RO      Alarm - Alarm Code + Corresponding Sensor

                    You will also see each pod as it’s own slave. Here you can see the main unit as slave 1 and the NetBotz 170 pod as slave 2:
                     
                    001   31000(0x7918)  NetBotz Rack Monitor 570:Ethernet Link Status                     002     INT16        RO      Value - 0(Down), 1(Up)
                     001   31002(0x791a)  NetBotz Rack Monitor 570:A-Link Bus Power                         002     INT16        RO      Value - 0(OK), 1(Overloaded)
                     
                     002   31000(0x7918)  Rack Access Pod 170 (03):Handle  (2)                              002     INT16        RO      Value - 0(Up), 1(Down)
                     002   31002(0x791a)  Rack Access Pod 170 (03):Handle  (1)                              002     INT16        RO      Value - 0(Up), 1(Down)
                     002   31004(0x791c)  Rack Access Pod 170 (03):Lock  (1)                                002     INT16        RO      Value - 0(Unlocked), 1(Locked)
                     002   31006(0x791e)  Rack Access Pod 170 (03):Reader  (2)                              002     INT16        RO      Value - 0(Disabled), 1(Enabled)
                     002   31008(0x7920)  Rack Access Pod 170 (03):Reader  (1)                              002     INT16        RO      Value - 0(Disabled), 1(Enabled)
                     002   31010(0x7922)  Rack Access Pod 170 (03):Door  (1)                                002     INT16        RO      Value - 0(Open), 1(Closed)
                     002   31012(0x7924)  Rack Access Pod 170 (03):Lock  (2)                                002     INT16        RO      Value - 0(Unlocked), 1(Locked)
                     
                    Please note that each register is actually listed as 2 numbers higher than the last. This is because each sensor is configured as 2 registers. If you're looking for data on a specific register say 31000, you actually have to pull 31000 and 31001. Note the register in bold is 31010. To get the data for this sensor, you need to pull 31010 and 31011. It also shows this is the door sensor and the value should be 0 for open and 1 for closed. Knowledge base FA214410 can assist if you’re unsure how to use dual registers but it should not be necessary in this specific instance.
                     
                    Next, when you poll for alarms, you poll register 30999. This  shows how many alarms there are. Register 30998 shows the highest severity of the alarms if there are multiple. For each alarm, you should read 2 registers back. In this case there is 1 alarm so reading 2 registers before the 30998 is 30997 and 30996.
                     
                    In this image from AV, you can see the door is open and in an error state:

                     
                    Upon polling the device’s IP and slave address 2, you can see that 31010 and 31011 (31011 is the important one) is reading 0. This means from the register map that the door is open. Value - 0(Open), 1(Closed)
                     

                    Here is what that same register looks like if I close the door:

                     
                     
                    Putting the door back in alarm, you can see that 30999 is 1 meaning there is 1 error and 30998 is 2 which means it is level 2 (error)....the latter is defined in the DCE app note 156 linked above.

                     
                    The register 30997 above reports the sensor. The return is 31010. This matches the register on that door sensor as shown in the register map. The register 30996 reports the actual error. This is also defined in the DCE app note. It's in HEX in the app note so you have to show the return in hex as I am doing here:

                     
                    Note that 30996  is reporting 000E. If you check the device alarm codes here (again from app note 156), you'll see that 000E relates to "General Device Alarm":

                     
                    So with this information, I opened a door with a locked handle and the information I pulled via Modbus shows that sensor (register) 31010  is in an alarm state of general device alarm and it is an error level. Looking at the register map I can tell that 31010 (remember, it's 2 registers on a sensor) is a door sensor and since it's return is 0, the door is open. You can also check the other sensors such as handle to see if it is down or check the lock to ensure it is locked etc.
                     
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