How to recover application password on Control Expert V15 SP1?


25 October 2021

If application password for Control Expert V15 SP1 has been lost please follow the following steps to recover the password. 

- Open the control expert project and press SHIFT+F2 when it requests password. 
image.png- Copy the lengthy code and paste it in the attached form. Complete the attached form, print on company letterhead, sign and send it to Schneider Electric Technical support. 
- Our local support will share the form with factory to acquire a reset password.