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What are the differences between Acti9 PowerTag Link C (A9XELC10) and Acti9 PowerTag Link (A9XMWD20) / Link HD (A9XMWD100)?

FAQ000190969

28 June 2021

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Acti9 PowerTag Link C (A9XELC10)
This is a cloud connected communication module which can ONLY be used with Facility Expert Small Business (FESB) app.


There is no webpage access to connect to Acti9 PowerTag Link C. All the commissioning steps are performed through the eSetup for Electricians app which is connected to PowerTag Link C using Bluetooth connectivity.
Please see more details in the PowerTagLink C Instruction Sheet and Facility Expert Small Business (FESB) brochure.

Please note that Facility Expert Small Business (FESB) app is not designed to use in residential applications and not supported for solar applications to see energy export values.***

Also, there is no option to log the kWh consumption data in the app or export them as reports.

Please download the Facility Expert SB app from Google Play or App Store and go to ‘Demo Mode’ to explore more.

*** If you are interested in solution for residential applications with solar, please check out our Wiser Energy Management solution.




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Acti9 PowerTag Link (A9XMWD20) / Link HD (A9XMWD100)
These are used to monitor small/medium business electrical equipment via your supervision system through PowerTags Energy sensors.


These can be accessed via a webpage or EcoStruxure™ Power Commission software to configure and set notifications. These gateways itself do not log data.

Alternatively, PowerTag Link/Link HD can be connected to a COM’X 210/510 to connect to a cloud based platform, Facility Expert where you are able to see your energy data as well as your asset status. This platform has a yearly subscription fees and the fee depends on the inclusions in your license.

Please refer the below FAQ video and the PowerTag Link Gateway User Guide.
Set a Panel with PowerTag Energy Using PowerTag Link Webpages
https://www.youtube.com/watch?v=olAqAX8H3U8