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How to resolve missing images from retrieved C-Bus Touchscreen project?

FAQ000190968

26 October 2022

After retrieving the project off the C-Bus touchscreen, all images are missing and have a red cross.
Note: this relates to the C-Bus Black and White, Black and White MKII, C-Touch and Spectrum touchscreens.

This issue occurs because the images are being zipped.

1
 

To resolved this issue

 

2

Uncheck the Use Zip File option (which is the default) if checked when selecting Data to be Transferred