Frequently asked questions
How do I sync Wiser Air after creating my account?
FA280741
28 September 2021
Issue:How is Wiser Air Thermostat synced after setting up account?
Product Line:
Wiser Air thermostat
Environment:
Installation / Set Up
Cause:
Installation
Resolution:
The thermostat can be added from the Mobile App ( found on App Store or Google Play under "Wiser Air") or on www.wiserair.com.
- On the Mobile App click on Menu
- Select Settings
- Tap Sync Device
- Then enter the Device Name and Wiser Code displayed on the thermostat after selecting tap to sync.
- On the website click on Profile and settings
- Select Devices & Device Permissions
- Select + Sync devices
- Then enter the Device Name and Wiser Code displayed on the thermostat after selecting tap to sync.