Frequently asked questions

FA233500

29 September 2021

Issue:
When searching for Schneider Electric CBus Toolkit basic programming documentation for a new or existing installation, assistance is available using online tools and local authorized distributors.

Note: As of March 1, 2015 all Norht America Lighting Control products (EXCEPT Powerlink and MVP panels) will enter their obsolescence phase and will no longer be purchasable for new orders. Management of the Prosumer Business has made a strategic decision to stop the Lighting Control initiative and concentrate our effort in new businesses with higher growth potential – Connected Home, Building Control in small buildings, and Electric Vehicle solutions.

Product Line:
Schneider Electric North America CBus Toolkit

Environment:
Schneider Electric North America CBus Toolkit basic programming products sold in the United States

Cause:
Getting basic programming documentation for a new and existing installation involves many factors. Both online and phone assistance are available to help you.

Resolution:
For help when getting started with CBus toolkit basic documentation, use the following links:

(1) Our Online Digest, at this link, shows specific catalog numbers of many of our products.
www.schneider-electric.us/sites/us/en/support/product-support-resources/online-catalog.page

(2) Our Lighting Control section of the Online Digest, at this link, shows specific catalog number of our Lighting Control products.
http://editiondigital.net/publication/?i=150046

(3) Further assistance is available from a local authorized Schneider Electric Distributor, using our Distributor Locator at the below link:
www.schneider-electric.us/sites/us/en/support/distributor-locator/power-industry-locator.page

All the above tools may be found by visiting our US Home Page.
www.schneider-electric.com/site/home/index.cfm/us/