FA173770
30 September 2021
Issue:
When plugging the handheld LTMCU into the Tesys T, the display shows "Error in Language"
Product Line:
PTCTR - CONTACTORS
Environment:
The firmware version of the LTMR is FW2.5 or later but the LTMCU still has language files for FW2.4 or earlier loaded
Cause:
Mismatch between the versions of the LTMR and the LTMCU
Resolution:The language file in the LTMCU must be updated. The attachment contains the new language files, the update tool and some directions. The directions start with downloading the files from a global website. The same files are in the attachment and link.
Here is a link to the files in case the attachments won't download:
https://schneider-electric.box.com/s/5v9qgje1mgce82cpy2pb