15 July 2022
Only have access to Status and SUP Menu on ATS48.Product Line:
ATS48 Soft starter with remote HMIEnvironment:
keypad is locked or stuck on SUP menuResolution:
The remote keypad has a locking switch to prevent tampering with settings. On the back of the remote keypad, there is a 3 position switch. If this switch is in the ``FULLY LOCKED`` position, it will not allow access to any menus other than SUP. Move this switch to the ``FULLY UNLOCKED`` position to gain access to all menus within the starter.
Note: If the remote keypad was removed while in the locked position, the ATS48 will remain locked. Reconnect the keypad and then move switch to "FULLY UNLOCKED" position.