01 March 2021
Not able to configure Native serial shutdown on Microsoft Windows OS.Product:
Native serial shutdownEnvironment:
Microsoft Windows Vista, Windows 7, 8, 10, Windows server 2008, 2010, 2012, 2016Cause:
Microsoft has removed the serial UPS support from its operating systems.Solution:
For Smart-UPS switch connection type and use USB or install PowerChute Business Edition.
For Back-UPS use USB or if the Back-UPS is compatible with serial communications use USB to Serial converter.