Recommendation on when a reboot of the NIP2212 may be required

FA198610

12/06/2020

Issue
Recommendation on when a power cycle of the 'STB NIP2212' may be required to recover from a fault
condition shown in the status word.

Product Line
Advantys 'STB NIP2212'

Environment
Windows 10

Resolution
The following is recommendation on when a power cycle of the NIP2212 may be required to
recover from a fault condition that is shown in the status word.

  • A power cycle of the NIM may be required if, the bit for condition 'D9' (internal failure) is set in the
status word as described in the online help. 'D9' will get set when there is a global error. (i.e., if a
mandatory module is missing.)
  • Depending on the situation, some global errors may require a power cycle to restart the NIM or
island after the error condition has corrected.
  • Bit error conditions 'D8' and 'D10' may or may not require a power cycle.

Note: If the error condition can be corrected without power cycling the NIM, the error bit will get reset.