Frequently asked questions
My Bluetooth Wiser products will not convert to Zigbee how can I update the device?
FAQ000277490
21 October 2025
Devices can have firmware updated via Wiser Room if you have this App installed on your phone/device.
The Legacy Wiser Room App was previously available from https://www.clipsal.com/wiser-app-update
The Wiser Room App will no longer be available to download from any App Stores after the 31st of December 2025.
For further support with your device please contact Technical Support via the website www.clipsal.com, phone 13 73 28 (13 SEAU) or email techsupport.pz@se.com