Clipsal Wiser, IP Camera, Wi-Fi, Pan and Tilt Adjustment, Indoor, IP20

Clipsal Wiser, IP Camera, Wi-Fi, Pan and Tilt Adjustment, Indoor, IP20

Item Number: CLP723419

The Wiser Indoor IP Camera provides day and night HD video recording, with 340° panning view, motion detection notification alerts, intercom and event or continuous recording. Simple and intuitive control via the Wiser by SE App from anywhere. Use standalone or integrate into the Wiser smart home system and Automations. It can be mounted on the ceiling or placed on a table top.

Datasheet

Barcode

Qty UoM EAN Colour
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Specifications

Design

Product brand

Clipsal

Range

Wiser

Product or component type

camera

Device application

surveillance

Colour tint

white

Physical

Power consumption in w

10 W

Communication network type

wireless Zigbee (2.4-2.4 GHz), 2.5 mW at < 50 m

Integrated connection type

micro USB port for power supply

Communication port protocol

  • HTTPS
  • DHCP
  • DNS

Length

lens: 4 mm

Operating distance

7 m for IR LED

Function available

  • video motion detection
  • follow and track motion

Type of installation

indoor

Height

129 mm

Net weight

298 g

Ip degree of protection

IP20

Ambient air temperature for operation

-10...45 °C

Ambient air temperature for storage

-20...60 °C

Relative humidity

95 % maximum

Product certifications

  • CE
  • FCC

Mercury free

Yes

Rohs exemption information

Yes

Environmental disclosure

ENVPEP2106023

Eu rohs directive

Compliant with Exemptions

Reach regulation

Reference contains Substances of Very High Concern above the threshold

China rohs regulation

Product out of China RoHS scope. Substance declaration for your information

Material

Device composition

8 infrared LED

Material

plastic

Others

Legacy weee scope

In

Outside of Europe

Package 1 bare product quantity

1

Weee label

N/A

Weee applicability

Finished product

Average percentage of recycled plastic content

0 %

Concentrator compatibility

Wiser hub generation 1

Mobile app name

Wiser by SE

Main colour tint

white

[us] rated supply voltage

5 V

Maximum supply current

2 A

Network type

DC

Data storage equipment

micro SD card, up to 128 GB

Bandwidth

  • 20 MHz
  • 40 MHz

Maximum number of supported devices

8 per network

Technology type

  • CMOS
  • digital WDR (wide dynamic range)

Size

1/2.9"

Pixel resolution

2 megapixel

View angle horiz x vert

  • 80° horizontal
  • 40° vertical

Operating mode

  • pan at 0-340 °
  • tilt at -75-75 °

Audio system control module type

full duplex

Audio video coding standard

  • H.264
  • MJPEG

Display resolution

1080 pixels

Transmission rate

1.2 Mbit/s

Camera frame rate

20 fps

Data recording

event logs

Encryption protocol

  • AES 128
  • WPA-PSK
  • WPA2-PSK

Diameter

72.5 mm

Unit type of package 1

PCE

Number of units in package 1

1

Package 1 height

8.5 cm

Package 1 width

18.3 cm

Package 1 length

13.5 cm

Package 1 weight

530.0 g

Unit type of package 2

S03

Number of units in package 2

12

Package 2 height

30.0 cm

Package 2 width

30.0 cm

Package 2 length

40.0 cm

Package 2 weight

6.87 kg

Unit type of package 3

PAL

Number of units in package 3

216

Package 3 height

105.0 cm

Package 3 width

114.0 cm

Package 3 length

114.0 cm

Package 3 weight

143.66 kg

Total lifecycle carbon footprint

15 kg CO2 eq.

Carbon footprint of the manufacturing phase [a1 to a3]

12.0524405852

Carbon footprint of the manufacturing phase [a1 to a3]

12 kg CO2 eq.

Carbon footprint of the distribution phase [a4]

0.0683821666

Carbon footprint of the distribution phase [a4]

0.1 kg CO2 eq.

Carbon footprint of the installation phase [a5]

0.0091631863

Carbon footprint of the installation phase [a5]

0 kg CO2 eq.

Carbon footprint of the use phase [b2, b3, b4, b6]

2.5722153509

Carbon footprint of the use phase [b2, b3, b4, b6]

3 kg CO2 eq.

Sustainable packaging

Yes

Carbon footprint of the end-of-life phase [c1 to c4]

0.1066319439

Carbon footprint of the end-of-life phase [c1 to c4]

0.1 kg CO2 eq.

Take-back

No

Product contributes to saved and avoided emissions

No

Removable battery

N/A

Total lifecycle carbon footprint

14.8088332328

Average percentage of recycled metal content

0 %

Packaging made with recycled cardboard

Yes

Packaging without single use plastic

Yes

End of life manual availability

ENVEOLI2106023

Take-back

No

Warranty (in months)

18
Show all specifications

Documents & downloads

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Filter items
  • All

  • Technical Data Catalogues

  • Other technical guide

  • End of Life Manual

  • Environmental Disclosure

  • Installation Instruction

  • Operating Manuals

  • Certificates (MSDS)

  • Declaration of Conformity (Sustainability)

Important: Some software files may need a mySchneider or Club login to download.

Frequently Asked Questions

Can I change the timestamp on my Wiser IP Camera (Indoor and Outdoor)?

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The timestamp shown on the Wiser Camera is linked to the installers time zone set on their phone. If this time zone does not align with where the camera is, you will need to unpair and then re-add the camera again using a phone set with the correct time zone.
 

Can the Wiser Indoor and Outdoor Cameras be used to trigger Automations?

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No they cannot be used as the 'Condition' to trigger an automation, Cameras can only be an action of an automation changing the settings on the camera

If my Wiser Camera loses internet connection is the footage still being recorded to the SD card installed?

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Losing internet at the home where the Wiser Camera is installed does not interfere with the recording that the camera is doing. Once the internet is back up and the Wiser Camera is accessible again this footage will be accessible via the Playback feature.
NOTE – If there is loss of power to the Wiser Camera this will stop the recording which will continue upon powering back up.
 

Wiser IP Camera Troubleshooting

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If the camera is not pairing, first check if the IP camera in proximity to the Modem/Router and therefore has WiFi signal.  
Then ensure the IP camera is being connected to 2.4GHz on the Wi-Fi router, noting the Camera operates on 2.4GHz only. If unsure, check the WiFi router settings to see whether ‘Band Steering’ is enabled or not. This should be disabled as it may attempt to force a 5.0GHz WiFi network to the camera rather than the 2.4Ghz.”
Make sure WiFi has access to the internet, this can be done by disabling mobile data and testing a video or web page.
If EZ Mode pairing is not working, try using QR mode to pair the camera. Tap “EZ Mode” in the top right corner of the screen to change pairing mode.
 

My Wiser switches are not responding to being pressed or control via Wiser by SE, what can I do to troubleshoot the issue?

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Begin by taking note of the product/s that are not responding and are they doing anything else different from normal operation? For example, is the backlight flashing in a sequence, does the product respond to three presses and shows the pairing led colouring and what colours are seen. If what is suggested below does not resolve the switches not responding these details can assist the Tech Support team in diagnosing what is occurring.

Once this has been taken note of begin by power cycling your Wiser Hub. This can be done by removing the micro-USB where it connects to the Hub or by turning off the power outlet that supplies power to the Hub. Leave it off for 10 – 15 seconds and then reconnect the Wiser Hub and wait until it completes its reboot procedure at the end of which only 2 LED indicators should be visible on the Wiser Hub. With LEDs at top of Hub - if connected with Ethernet cable (Right and Left Led will turn ON). If connect via WiFi (Middle and Right Led will turn ON)

If this fails to resolve the issue the product failing to respond may need to be power cycled itself. If confidant and able, access the switchboard that has the RCBO’s or Circuit breakers that supply power to the products. Turn the applicable supply off for 10 – 15 seconds and then turn this supply back on.

Note: If uncertain contact your installing electrician for the Wiser system who may advise what is supplying power to the Wiser products. If fuses are installed in your switchboard it is recommended to have your electrician remove the fuse and then re-fit after 10 – 15 seconds. Fuses can be extremely dangerous if not correctly handled by a qualified electrician.

If the switches are still unresponsive contact Tech Support via phone – Australia: 13 73 28 (13 SEAU) New Zealand 0800 652 999, email - techsupport.pz@se.com or via online chat through a link on our support page https://www.clipsal.com/clipsal-support/contact-us or https://www.pdl.co.nz/support