C-Bus Control and Management System, Wiser Automation Controller, RS232/485, Ethernet, Din Mount, 24V DC

Home ProductsSmart Home SolutionsC-BusWiser Automation Controller

C-Bus Control and Management System, Wiser Automation Controller, RS232/485, Ethernet, Din Mount, 24V DC

Item Number: 5500SHAC


Product Dimensions

Width icon

Width93 mm

Height icon

Height108 mm

Depth icon

Depth63 mm


Qty UoM EAN Colour





Product or component type

logic controller

Market segment


Sustainable offer status

Green Premium product


Communication port protocol

C-Bus RJ45 (2000 devices)|IP (Internet Protocol) RJ45|serial link terminal block RS232|BACnet IP RJ45 (50 devices)|Modbus RTU terminal block RS485 (6 devices)|Modbus TCP RJ45

Power consumption in w

2 W

Local signalling

LED (green/red) for power|LED (green/red) for status indication|LED (green) for relay output (REL)|LED (multi-colour) for input status|LED (multi-colour) for RS232 link activity|LED (multi-colour) for serial link communication (RS485, RX, TX)|LED (green) for C-Bus status|LED (green/yellow) for Ethernet link

Control type

smartphone or tablet|remote control|RESET push-button|local control|by touch panel|by web browser|RESET push-button cold restart

Function available

visualisation|updateable software

Connections - terminals

power supply: screw terminal 3 cable(s) 1.5-1.5 mm²|LED lamp: screw terminal 2 cable(s) 1.5-1.5 mm²|relay digital output: screw terminal 3 cable(s) 1.5-1.5 mm²|digital input: screw terminal 2 cable(s) 1.5-1.5 mm²|RS232 link: screw terminal 3 cable(s) 1.5-1.5 mm²|RS485 link: screw terminal 5 cable(s) 1.5-1.5 mm²

Mounting support

DIN rail


108 mm


93 mm


63 mm

Ambient air temperature for operation

-5...45 °C

Relative humidity

10...90 %

Ip degree of protection



EN 55022 class A|AS/NZS CISPR 22

Reach regulation

Reference contains Substances of Very High Concern above the threshold

Eu rohs directive

Compliant with Exemptions

Mercury free


China rohs regulation


Rohs exemption information


Environmental disclosure


Circularity profile



Package 1 bare product quantity


Product name

C-Bus Automation Controller

[us] rated supply voltage

24 V DC

Port ethernet


Number of port

1 USB 2.0 type A|1 USB 1.1 type B|1 RS232 (serial link)|1 RS485 (Modbus)|2 RJ45 (C-Bus)|1 RJ45 (Ethernet)

Web services

web server

Number of inputs

1 dry contact

Input impedance

2.2 kOhm closed|6.9 kOhm opened

Number of outputs

1 relay changeover

Output voltage

24 V DC 1 A for relay|48 V AC 1 A for relay

Total number of 18 mm modules


Operating altitude

<= 2000 m

Unit type of package 1


Number of units in package 1


Package 1 height

10.0 cm

Package 1 width

11.5 cm

Package 1 length

16.0 cm

Package 1 weight

340.0 g

Unit type of package 2


Number of units in package 2


Package 2 height

97.4 cm

Package 2 width

80.0 cm

Package 2 length

60.0 cm

Package 2 weight

43.52 kg

Unit type of package 3


Number of units in package 3


Package 3 height

20.6 cm

Package 3 width

22.8 cm

Package 3 length

33.0 cm

Package 3 weight

2.72 kg
Show all specifications

Documents & downloads

hide show
Filter items
  • All

  • Product Brochures

  • CAD Files and Packs

  • Other technical guide

  • Installation Instruction

  • End of Life Manual

  • Environmental Disclosure

  • Operating Manuals

  • System User Guide

  • Specification Guide

  • Application Notes

  • Declaration of Conformity

  • Software - Release

  • Firmware

Frequently Asked Questions

hide show

How to set up vertical slider on a 5500SHAC/NAC, 5500NAC2/AC2?

Under Visualization Parameter

tick the Vertical slider and invert the vertical slider option to flip the horizontal slider to a vertical slider icon

horizontal slider to vertical slider


tick inversion optionTick inver vertical slider


Where to download the latest C-Bus Commissioning Software from?

The latest C-Bus Commissioning Software including SpaceLogic C-Bus Toolkit, C-Bus PICED and SpaceLogic C-Bus Commissioning Software (used to commission the C-Bus DALI 2 Gateway) can be found in the Schneider EcoStruxure Exchange[1]

[1] - https://ecoxpert.se.com/en/spacelogic-c-bus/software-and-firmware/software#tab/documents

How do I access the Configurator and the Visualization webpage?

When accessing the embedded web server of the C-Bus Automation Controller (5500NAC/5500SHAC), the start page is displayed. From the start page, access the configurator and the following user modules:
  • PC/Tablet Visualization
  • Smartphone Visualization
  • Scheduler
  • Trends.
As administrator, configure the controller via the configurator and control user access to these four modules.

If the controller is set to directly access the Visualization bypass the start page, then the Configurator can be accessed using this URL.


Are the backup files tar,gz interchangeable between the 5500NAC and the 5500SHAC?

A backup made on the NAC can be transferred to a SHAC and vise versa.

Considerations will need to be made in the circumstances where a SHAC limitation might be exceeded by a NAC project though (BACnet object limits, Modbus device limits, user account limits etc).

There are also options within the NAC/SHAC as well if the need to import or export sections of a project such as visualisations and scripts.


How to set a timeout page on 5500NAC/SHAC Using javascript?

In NAC/SHAC > Scripting > edit custom JavaScripting

Copy and paste the code below

Modify adjust the timer value to your need (i.e 20000 = 20 sec)

Set the Current plantID to the page that you want it to time out too. For example high light in yellow showed on image below.

$(function() {


 // Back to Start after x seconds (in miliseconds)

 var SE_Timeout = 20000; // adjust this timer value if needed (20 seconds in miliseconds)

 var SE_Startpage = currentPlanId; // First page that is loaded

 var eventlist = 'vclick vmousedown vmouseout touchend';


 // Timer function no usage detected

 function No_Usage_Detected(callback, timeout, _this) {

  var timer;

  return function(e) {

    var _that = this;

    if (timer)


    timer = setTimeout(function() { 

      callback.call(_this || _that, e);

    }, timeout);






 // Back to start function when timer elapsed

  var SE_Goto_Startpage = No_Usage_Detected(function(e) {

  if ( currentPlanId != SE_Startpage ) {



 }, SE_Timeout);


 // Add event listener to document to detect user input


 .on(eventlist, function() {




 // Add event listener to all iframes to detect user input inside iframes

 $('iframe').load(function() {

  var iframe = $('iframe').contents().find('html');

  iframe.on(eventlist, function(event) {









How many Administrator User Accounts can the C-Bus Automation Controller have?

The C-Bus Network Automation Controller (5500NAC) and the Wiser for C-Bus Automation Controller (5500SHAC), both Controllers can only have one administrator access.

Username: admin
Password: admin (by default, it can be changed)

Change the default password on the System page.
Path: Configurator → Utility tab → System button → System tab → Admin Access


How to add Objects to the C-Bus Automation Controller?

There are three ways to fill the objects list

1. Import
A project created with the Toolkit software can be imported as CGL file (Utilities tab → Import Toolkit CGL file button).

2. Sniffer function
The bus sniffer detects objects from the C-Bus network and automatically adds them to the list.
Objects are visible when C-Bus is connected and the discover function is activated (Utilities General Configuration tabs).

3. Add new objects
New objects can be added manually (Objects tab → Add new object button).
Use any of the three ways to find the objects for visualization and exchange with other systems, however the most typical way is to prepare a Toolkit project and import it:
  • Export the project in the Toolkit software.
  • Import the CGL file into the Automation Controller.
  • Edit the objects to be used.
  • Add new objects manually or via the bus sniffer function.

How to change IP address of 5500NAC/5500SHAC controller interface?

The C-Bus Automation Controller (5500NAC/5500SHAC) includes a RJ45 interface for 10/100 Base-T UTP Ethernet. The default IP address is:

Change the IP settings on the System page.
Path: Configurator Utility tab → System button → Network tab → Interfaces
IP address.

Click the IP address to open the window Interface eth0.

Note: if you are having issues setting the IP address try another Web Browser.

How to control RS-232 enabled devices with C-Bus Network Automation Controller – 5500NAC (5500SHAC)?

A Configuration Guide exist on the Exchange Community, see the link below or the attachment.

How to control RS-232 enabled devices with C-Bus Network Automation Controller – 5500NAC


How C-bus is actioned via alexa or google home for voice control?

C-Bus doesn't have a native voice control solution. We have partnered with SmartVoice that provides a cloud based voice control solution.

See attached Schneider Electric & C-Bus Voice Control - July 2020.pdf for further information.


Is the NAC/SHAC a BACnet IP "Server" or "Client"? And which do I need?

Direct out of the factory the NAC/SHAC is "server" only.
  • NAC/SHAC acts as a gateway for Modbus devices and C-Bus devices back onto a BMS (Building Management System is the BACnet Client). BACnet Servers cannot see or communicate to other BACnet servers.
  • BMS systems that support BACnet are acting as a Client, allowing them to see all of the BACnet servers on the ethernet network.
  • Whilst a BMS may support various versions of BACnet, such as "BACnet IP", "BACnet Ethernet", or "BACnet MSTP" (RS485), the NAC/SHAC only supports "BACnet IP".

NAC SHAC Image with Details.jpg

How many User Accounts can the C-Bus Automation Controller have?

The C-Bus Network Automation Controller (5500NAC) is designed for a maximum of 50 users for visualization. This limit is not physical but dependent on maximum CPU load.

The Wiser for C-Bus Automation Controller (5500SHAC) is limited to a maximum of 8 users.

To create a User Account
Click the User access settings button in the User access tab

What event sender types exist in C-Bus LUA Scripting?

C-Bus Automation Controller (5500SHAC and 5500NAC) LUA Scripting incorporates the following list of event senders. 

These event sender types can be used within LUA Scripting to restrict execution of script code based on the sender. The following list details the abbreviated event sender type used in LUA Scripting and also the description.

bt = bluetooth
bn = bacnet
mb = modbus
en = enocean
wl = lm wall
rc = reactor
ek = ekey
w1 = 1-wire
sc = scenes
se = event script
ss = scheduled script
sr = resident script
us = user interface / visualization
rm = remote services
ap = apps
po = group monitor object polling
dl = dali
cb = cbus
cl = cbus keyword