C-Bus Home Controller SpaceLogic IP, Free Standing, 24V DC

C-Bus Home Controller SpaceLogic IP, Free Standing, 24V DC

Item Number: 5200WHC2

Datasheet

Barcode

Qty UoM EAN Colour
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Specifications

Design

Range of product

SpaceLogic C-Bus

Product or component type

system controller

Product compatibility

IP device

Physical

Supply

DC extension cable

Communication network type

  • C-Bus
  • E-LAN

Connector type

  • USB
  • HDMI
  • RJ45
  • bus

Type of cable

CAT5 category 5e RJ45

Mounting mode

free standing

Length

219 mm

Width

175 mm

Height

33.5 mm

Ambient air temperature for operation

0...45 °C

Relative humidity

10...90 % without condensation

Mercury free

Yes

Rohs exemption information

Yes

Environmental disclosure

ENVPEP2201001_V1

Eu rohs directive

Compliant with Exemptions

Reach regulation

Reference contains Substances of Very High Concern above the threshold

China rohs regulation

Product out of China RoHS scope. Substance declaration for your information

Others

Package 1 bare product quantity

1

Legacy weee scope

In

Weee applicability

Finished product

Average percentage of recycled plastic content

0 %

Outside of Europe

Weee label

N/A

Device short name

WHC2

Ethernet service

  • dynamic DNS
  • DHCP client

Clock drift

  • 1 min/month
  • 1 s/1000 years NTP

[us] rated supply voltage

  • input: 24 V DC, <1 A
  • communication bus: 15...36 V DC, <0.036 A

Mounting location

indoor use only

Unit type of package 1

PCE

Number of units in package 1

1

Package 1 height

7.8 cm

Package 1 width

27.2 cm

Package 1 length

29.6 cm

Package 1 weight

1.186 kg

Total lifecycle carbon footprint

8 kg CO2 eq.

Carbon footprint of the manufacturing phase [a1 to a3]

0.15558

Carbon footprint of the manufacturing phase [a1 to a3]

0.2 kg CO2 eq.

Carbon footprint of the distribution phase [a4]

0.001548

Carbon footprint of the distribution phase [a4]

0 kg CO2 eq.

Carbon footprint of the installation phase [a5]

0.00017

Carbon footprint of the installation phase [a5]

0 kg CO2 eq.

Carbon footprint of the use phase [b2, b3, b4, b6]

739.42

Carbon footprint of the use phase [b2, b3, b4, b6]

739 kg CO2 eq.

Sustainable packaging

No

Carbon footprint of the end-of-life phase [c1 to c4]

0.006259

Carbon footprint of the end-of-life phase [c1 to c4]

0 kg CO2 eq.

Pvc free

No

Halogen-free status

Halogen free product

Silicone-free 

No

Take-back

No

Product contributes to saved and avoided emissions

No

Removable battery

N/A

Total lifecycle carbon footprint

7.557757

Average percentage of recycled metal content

0 %

Packaging made with recycled cardboard

Yes

Packaging without single use plastic

No

Halogen-free status

Halogen free product

Pvc free

No

Silicone-free

No

End of life manual availability

ENVEOLI2201001_V1

Take-back

No

Warranty (in months)

18
Show all specifications

Documents & downloads

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Filter items
  • All

  • Product Brochures

  • CAD Files and Packs

  • Technical Data Catalogues

  • End of Life Manual

  • Environmental Disclosure

  • Operating Manuals

  • Specification Guide

  • Application Notes

  • Declaration of Conformity

  • Declaration of Conformity (Sustainability)

  • Software - Release

  • Software - Data Library

  • Firmware

Important: Some software files may need a mySchneider or Club login to download.

Frequently Asked Questions

Wiser2 and C-Bus Home Controller (SLHC) both have same part number (5200whc2) but hold a different firmware

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Both wiser have the same part number(5200WHC2) but different Device type

SE.com link to the latest PICED 4.15.2
https://www.se.com/au/en/product-range/2216-spacelogic-cbus-home-automation-system/#software-and-firmware

Old Wiser2 
Wiser 2 with WiFi – wiser2firmware_1_33_1.img

Current C-Bus Home Controller (SLHC)
Wiser 2 without WiFi – SLHomeControllerfirmware_2_01_1.img

Firmware update is done via PICED but Alternatively, you can use the option Wiser Manual Update under the Settings from the Web Client and then choose one of the above files for the upgrade.

manual F/W update
manual F/W update link

 

How to back up Wiser2 project using Wiser Transfer Utility

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How to back up Wiser2 project using Wiser Transfer Utility
1

 
it will save the files as .tar.gz

 

2


 

Wiser2 apps Security Update notice

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A security update notice will come up like the image below. This is a Wiser2 apps Security Update notice.

1 apps show up with notification

 

 

 

Dear SpaceLogic C-Bus Community,

We want to notify you about a critical security update for the Wiser 2 app. This update will affect users as the app will no longer support the unsecured Remote Connection feature, which allows connection to the mobile app from outside the home.

Users of the Wiser 2 app will receive a push notification about this update in early January 2024, and the new app with the security update will be available for download in February 2024.

This update impacts Wiser 1, Wiser 1.5, Wiser MK II, and SpaceLogic C-Bus Home Controller users, with actions varying depending on the controller installed in the system.

The push notification that will be sent to Wiser 2 app users in early January, will guide them to a non-indexable web page for details based on the controller they have in their installations. Please refer to the following link for more information:

https://www.clipsal.com/wiser-customer-support/wiser-c-bus-security-update

We kindly request that you disseminate this information to your customer support teams.

Thank you,

Where to download the C-Bus PICED 4.15.2?

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Where to download the C-Bus PICED 4.15.2?

Release Date: 05/03/2024
Version: V4.15.2
Reference: PICED-V4.15.2
C-Gate: 3.3.0 (build 1825)
Operating systems: Windows 11 Professional (64-bit), Windows 10 Professional (64-bit), Windows 10 Enterprise (64-bit), Windows 10, Windows 8, Windows 7

What’s New 
C-Bus Home Controller Project NTP Servers
The default NTP server URLs in the Project Details Wizard > C-Bus Controller > NTP project settings have been modified to:
           • 0.schneider.pool.ntp.org
           • 1.schneider.pool.ntp.org
          • 2.schneider.pool.ntp.org
          • 3.schneider.pool.ntp.org

Fixes
• Fixed an issue where the password security routines were generating incorrectly encoded values in a specific workflow
• Fixed an issue where, after transferring the project from a Wiser 2 or C-Bus Home Controller device, the project file was not restored correctly
• Adjusted the Transfer Utility to better recognise remote Wiser 2 and C-Bus Home Controller devices with firmware that does not report the full version
• Fixed an issue in the Transfer Utility with connecting to a local Wiser 2 / C-Bus Home Controller device after having connected to a remote device
• Updated information regarding encrypted communications with a Wiser 2 / C-Bus Home Controller device
• Fixed an issue in the Transfer Utility with determining the security level required by the device when connecting remotely
• Fixed an issue in the Transfer Utility with transferring a project from a remotely connected device


Link to download C-Bus PICED 4.15.2
https://www.se.com/au/en/download/document/PICED-V4.15.2/
or
https://www.se.com/au/en/product-range/2216-spacelogic-cbus-home-automation-system/?parent-subcategory-id=88010&filter=business-5-residential-and-small-business#software-and-firmware
 

Where to download the C-Bus PICED 4.14.2?

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Where to download the C-Bus PICED 4.14.2?

Date: 29/06/2023
Version: V4.14.2
Reference: PICED-V4.14.2
Operating Systems:  Windows 10, Windows 7, Windows 8, Windows Vista, Windows x86 / x64

It contains C-Bus Wiser 2 firmware V1.33.1 and C-Bus Home Controller firmware V2.01.1

https://www.se.com/za/en/download/document/PICED-V4.14.2/
 

Wiser2/SLHC Remote Connection for PICED 1.14.2 onward

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In the new Firmware Wiser 2 will only be able to connect remotely using SSL/HTTPS (Port 443 or the External Port that is defined in PICED)  

This means HTTP or Port 80 will now longer allow you to login remotely

Whenever you change the remote connection setting, it will force a reboot of the Wiser 2

              Wiser 2 with WiFi – wiser2firmware_1_33_1.img, Wiser 2 without WiFi – SLHomeControllerFirmware_2_01_1.img

5200WHC2 Wiser 2 Security Enhancements PICED 1.14.2 onward

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New Password Rules for Wiser 2
 

  • Passwords must be at least 8 characters and not more than 64 characters in length.
  • Passwords must contain 1 upper case and 1 lower case.
  • Passwords must contain 1 number or 1 special character.
  • Passwords must not contain spaces at the beginning or end.
  • Passwords must not contain usernames in them.
  • Passwords must not be the same as existing passwords.
    • Added one more point for mobile and web clients (not applicable for PICED).

SSL Certificates (TLS)

  1. Uploading Signed Certificate (purchased from DigiCert, GeoTrust, RapidSSL, ZeroSSL)
  2. Let's Encrypt (Must have a DNS for their domain)
  3. Self-Sign Certificate

What is new of the C-Bus PICED 4.14.2?

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What is new of the C-Bus PICED 4.14.2?
  • C-Bus PICED 4.14.2 was released on 26/06/2023
Security Enhancements
PICED now provides improved security for Wiser 2 and C-Bus Home Controller projects. The requirements for profile passwords have been strengthened, as has their storage. Our recommendation is to update your Wiser 2 and C-Bus Home Controller projects to take advantage of these security fixes.

Note: that your Wiser 2 and C-Bus Home Controller projects cannot be rolled back to their previous versions once updated.

Transfer Utility now provides improved security for Wiser 2 and C-Bus Home Controller projects while transferring and retrieving project data, and while updating firmware. Port 80 is blocked for remote transfer and is supported by local transfer only. Remote transfer uses port 443 by default.

Let’s Encrypt is now supported for providing secure connections. To enable Let’s Encrypt, the C-Bus Home Controller DNS name can be provided while specifying project details. Secure connection details can be provided on the Transfer Project screen.

• SP-3869 – Implement support of password hashing for Wiser 2 / C-Bus Home Controller projects
• SP-3871 – Implement password hashing in Transfer Utility for Wiser2 and Home Controller units
• SP-3872 – Implement stricter password validation rules
• Capture the DNS name as part of PICED
• Upload CA certificate in PICED
• Fixed the SocketException error trying to transfer a project when Projector Control is disabled
• Fixed an issue that meant upgrading Wiser 2 firmware locally did not work
• Fixed an authentication issue when trying to do a firmware update
• Fixed an issue where transfer was unable to be done on any port other than 80
• Implemented a better workflow when opening a project that has passwords that don't meet the password requirements
• Fixed the failure to authenticate when trying to upgrade the firmware
• Fixed an issue where changes to the CNI port were not being saved
• Fixed an issue where most users in the profiles have been replaced with default Admin profiles

Wiser 2 / C-Bus Home Controller Firmware
This version of PICED includes the following new versions of the Wiser 2 and C-Bus Home Controller firmware:
1.33.1 (Wiser 2)
2.01.1 (C-Bus Home Controller)

Other Fixes
• SP-3867 – Edit Total Power Meter history does not distribute the data to the meter correctly
• SP-3876 – Unable to transfer the Old Flash Wiser 2 Project remotely
• Fixed an issue with refreshing project from the unit not working
• Fixed an issue where a remote firmware upgrade on port 85 would fail

The latest C-Bus software from SE Ecoxpert
https://ecoxpert.se.com/en/spacelogic-c-bus/software-and-firmware/software#tab/documents
 

What Class is Wiser2/SLHC (5200WHC22) Network Support?

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Unfortunately, to be able to disable the remote connection for Projector Control Wiser 2 only supports class C network.

A class C network would have a subnet mask of 255.255. 255.0, which means that 24 bits are used for the network. In CIDR notation, this is designated by a /24 following the IP address


 

Where to download the C-Bus Toolkit 1.16.2 and PICED 4.14.1?

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Where to download the C-Bus Toolkit 1.16.2 and PICED 4.14.1?


C-Bus Toolkit Software and Release Notes - V1.16.2, released on 07/06/2022
https://www.se.com/ww/en/download/document/C-Bus_Toolkit_V1.16.2/


PICED_V4.14.1 Programming Interface for C-Bus Embedded Devices, released on 05/09/2022
https://www.se.com/sg/en/download/document/PICED_V4.14.1/

Note: PICED_V4.14.1 comes with the new C-Bus Wiser 2 firmware 1.32.35 and Home Controller firmware 2.00.24.
 

How to reset wiser2 back to factory default?

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There are several reasons why you may wish to restart or reset the Wiser 2. If the unit is not communicating properly, a restart (turning power on and off)might be all that is required but for a full factory reset.

NOTE: Performing a Factory "Full" Reset will wipe any programming of the unit and reset the ip addressing to DHCP and the username and password to default - "default"
 

If a Factory Reset is required follow these steps:
(1) Power OFF the Wiser 2
(2) Press and hold the reset button
(3) While the button is pressed, apply power to Wiser 2
(4) After the required time, release the button and allow the Wiser 2 to reboot.