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Clipsal Wiser Hub Zigbee to IP Network

Clipsal Wiser Hub Zigbee to IP Network

Clipsal Wiser Hub Zigbee to IP Network

Item Number: CLP501902

Retail
$406.00
RRP (Inc. GST)

The Wiser Hub enables you to easily manage your home environment. It connects Wiser devices and enables communication between multiple devices and a smartphone via the Wiser app. The hub also enables voice control and allows you to control your home from a remote location.

Product Dimensions

Width icon

Width86 mm

Height icon

Height86 mm

Depth icon

Depth34 mm

Datasheet

Wiser Technical Catalogue

Download (PDF 2.2MB)

Specifications

Design

Range

Wiser

Product or component type

Zigbee/IP gateway

Device application

Zigbee/IP network interface

Sustainable offer status

Green Premium product

Physical

Communication network type

  • Ethernet conforming to IEEE 802.3
  • WLAN - 2.4 GHz conforming to IEEE 802.11 b/g/n
  • ZigBee - 2.4 GHz conforming to IEEE 802.15.4
    • Connector type

    • connector(s)1 x micro USB port female for adaptor
    • connector(s)1 x 2-pin terminal block for 12 V DC power supply
      • Local signalling

        indicator: 3 LEDs (white)

        Width

        86 mm

        Height

        86 mm

        Depth

        34 mm

        Ambient air temperature for operation

        0-40 °C

        Relative humidity

        10-90 %

        Environmental characteristic

        indoor use

        IP degree of protection

        IP20

        Standards

      • EN 62368-1
      • IEC 62368-1
        • Product certifications

          CE

          REACh Regulation

          Free of Substances of Very High Concern above the threshold

          REACh free of SVHC

          Yes

          EU RoHS Directive

          Compliant

          Mercury free

          Yes

          RoHS exemption information

          Yes

          China RoHS Regulation

          X

          Environmental Disclosure

          ENVPEP1902004EN

          Circularity Profile

          ENVEOLI1902004EN

          Others

          Port Ethernet

          10/100BASE

          Electrical connection

          cable, 0.25-1.5 mm² (terminal)

          [Us] rated supply voltage

        • 5 V DC, <1 A
        • 12 V DC, <0.5 A
          • Realtime clock

            with RTC-battery set

            Unit Type of Package 1

            PCE

            Number of Units in Package 1

            1

            Package 1 Weight

            357 g

            Package 1 Height

            6.9 cm

            Package 1 width

            13.4 cm

            Package 1 Length

            18.7 cm
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            Documents & downloads

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            • Installation Instruction

            • Operating Manuals

            • Certificates (MSDS)

            Frequently Asked Questions

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            Can I control my Wiser system devices when not at home or do I need to be connected to the same Wi-Fi network as my Hub?

            When you are not at home you can use the app to remotely control the devices assigned to your Home via mobile data/4G, provided that the devices are powered, connected to the home Wi-Fi/Zigbee network and have internet access through the modem/router. It is important that both your phone and the Hub have internet access

            If you cannot control your devices when not at home, it may be that your phone or the home network is not able to connect to the Internet or the devices/hub are not currently powered.

             

            Is Wiser compatible with Apple HomeKit? If not will it be in the future?

            Wiser is Currently not compatible with Apple Homekit. However Wiser “Moments” or scenes,  can be triggered from Siri commands.​​​​​​

            Is there a planned API (Application Programming Interface) for the Wiser Hub to integrate 3rd party systems?

            Currently we do not have an open API available.

            We are continually striving to provide the best user experience that evolves with end user’s needs. As such we encourage customers to share feedback with us on any system improvements, new products or feature additions. Your feedback/input may then be used towards future development opportunities.

             

            What future Wiser compatible products are coming?

            We are continually striving to provide the best user experience that evolves with end user’s needs. As such we are investing globally to continually grow the Wiser system.
            We encourage customers to share feedback with us on any system improvements, new products or feature additions. Your feedback/input may then be used towards future development opportunities.

            How do I reset my password for my account in the Wiser by SE App?

            Tap on the Menu slide-out and tap your username. When in the Account page tap on Account and Security. In the Account and Security page tap on Change Login Password, this will then send you a verification code. Input the verification code received by email or SMS which will then allow you to input a new password.
             

            Does the Wiser by SE App have a voice control function and if so, what functionality comes with Google, Siri or Alexa?

            There is no built-in voice control function within the app. However, the following third-party voice controllers are supported for selected devices: Amazon Alexa, Google Assistant, Siri and TMall Genie. To set up one of these services, open the slide-out menu, tap More Services and then tap one of the options under Voice Service. Follow the instructions in the app to set up your compatible voice controller. Note: Not all devices support voice control.

            With Google voice control you can use commands to turn everything on or everything off, trigger moments, trigger separate devices, it can tell you what is switched on/off (switches are switches and dimmers are lights ie ‘hey google, what lights are on?’ ‘hey google, what switches are on’).

            Siri is only compatible with Moments from Wiser by SE that have been linked to Siri.

            Alexa can’t do everything on or off unless these are set as moments. When triggering moments they need to be turned ‘on’ ie Alexa turn ‘moment’ on as moments can only be triggered on and not off. You can also operate separate devices. Alexa can’t tell you what is turned on/off.

            More Services - Voice control 3rd party.png
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            Wiser Hub on Wall
            Wise hub side view
            Wiser products in kitchen

            Range

            A Clipsal Wiser Smart Home enables you to personalise your home to fit your needs and manage it with one simple app. It’s a simple solution that can be easily integrated into any home, old or new.

            All Wiser Smart Home products are also compatible with most of Clipsal’s existing wiring devices, including the Iconic switch range, making design and function upgrades simple and seamless.

            With Google Home or Amazon Echo, you can also control your Clipsal Wiser Smart Home with voice commands.

            With a Clipsal Wiser Smart Home, you can take control of your home the way that it suits you.