Clipsal Wiser Hub Zigbee to IP Network

Clipsal Wiser Hub Zigbee to IP Network

Clipsal Wiser Hub Zigbee to IP Network

Item Number: CLP501902

The Wiser Hub enables you to easily manage your home environment. It connects Wiser devices and enables communication between multiple devices and a smartphone via the Wiser app. The hub also enables voice control and allows you to control your home from a remote location.


Product Dimensions

Width icon

Width86 mm

Height icon

Height86 mm

Depth icon

Depth34 mm

Wiser Technical Catalogue

Download (PDF 8.2MB)
Wiser Hub on Wall
Wise hub side view





Product or component type


Device application

Zigbee/IP network interface

Colour tint


Sustainable offer status

Green Premium product


Communication network type

wireless Zigbee (2.4-2.4 GHz), 2.5 mW at < 50="">

Connector type

  • connector(s)1 x micro USB port female for adaptor
  • connector(s)1 x 2-pin terminal block for 12 V DC power supply

Local signalling

indicator: 3 LEDs (white)


86 mm


86 mm


34 mm

Ambient air temperature for operation

0...40 °C

Relative humidity

10...90 %

Environmental characteristic

indoor use

IP degree of protection



  • EN 62368-1
  • IEC 62368-1

Product certifications


REACh Regulation

Reference contains Substances of Very High Concern above the threshold

EU RoHS Directive


Mercury free


RoHS exemption information


China RoHS Regulation


Environmental Disclosure


Circularity Profile



Package 1 Bare Product Quantity


Package 2 Bare Product Quantity


Package 3 Bare Product Quantity


Mobile App name

Wiser by SE

Concentrator compatibility

Wiser hub generation 1

Main colour tint


Port Ethernet


Electrical connection

cable, 0.25-1.5 mm² (terminal)

[Us] rated supply voltage

  • 5 V DC, <1>
  • 12 V DC, <0.5>

Realtime clock

with RTC-battery set

Unit Type of Package 1


Number of Units in Package 1


Package 1 Height

6.3 cm

Package 1 Width

18.7 cm

Package 1 Length

13.5 cm

Package 1 Weight

327 g

Unit Type of Package 2


Number of Units in Package 2


Package 2 Height

15 cm

Package 2 Width

30 cm

Package 2 Length

40 cm

Package 2 Weight

3.016 kg

Unit Type of Package 3


Number of Units in Package 3


Package 3 Height

75 cm

Package 3 Width

80 cm

Package 3 Length

120 cm

Package 3 Weight

128 kg
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Frequently Asked Questions

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How do I find my account email or phone number so I can be added to a home in Wiser by SE?

This will be the phone number/email address that was used when registering an account for the Wiser by SE app. You can get this information from the home screen and tapping the 3 bars for the menu slide out,  then it will appear in the top left of the screen.
Wiser Device Screen

I am nearing 120 devices in my Wiser by SE home, with 120 being the maximum allowed should I expect any impact to the system when nearing this?

If the number of devices under a single hub nears the 120 device limit this can cause communication speeds to slow slightly. The significance of this slowing in communication speed will depend on the number and type of device that you are trying to control all at once, the environment the system is in, signal strengths and if there is any interference.

What is the Standby Power of my Wiser devices?

Wiser Micro Module Switch - CLP5011WSZ/PDL5011WSZ - 0.4 W
Wiser Micro Module Dimmer - CLP5010WDZ/PDL5010WDZ - 0.4 W
Wiser Micro Module Blind - CLP5015WBZ/PDL5015WBZ - 0.4 W
Wiser Hub - CLP501902/PDL501902 - 0.2 W 
Bluetooth 2AX - 41E2PBSWM-VW/PDL356PB2MBTW-VW - 0.25 W
Bluetooth 10AX - 41E10PBSWM-VW/PDL356PB10MBTW-VW - 0.20 W
Bluetooth Dimmer - 41EPBDWCLM-VW/PDL354PBDMBTW-VW - 0.50 W
Bluetooth Socket - 3025CSG/PDL395CSG - 0.30 W
ZigBee 2AX - 41E2PBSWMZ-VW/PDL356PB2MBTZ-VW - 0.25 W
ZigBee 10AX - 41E10PBSWMZ-VW/PDL356PB10MBTZ-VW - 0.20 W
ZigBee Dimmer - 41EPBDWCLMZ-VW/PDL354PBDMBTZ-VW - 0.50 W
ZigBee Socket - 3025CSGZ/PDL395CSGZ - 0.30 W

In the Wiser by SE App what are Moments and Automations, how are they triggered and how are they different?

Moments and Automations a series of actions that need to be triggered. These can be created via the Automations and Moments tab in Wiser by SE and are only compatible with Zigbee connected devices.

An Automation is a series of actions that will be triggered when the pre-set condition(s) is/are true. For example - If Motion Sensor changes state to occupied turn on Iconic Wiser Dimmer 1.
An Automation can be set to operate during different time periods of All day, Daytime, Night or Custom.
As an example, if you define an Automation where a nightlight automatically switches on when the motion sensor detects motion, you can tap Effective Period in the Automation editor and select Night. In this case, the nightlight will not respond to the motion sensor during the day.

A moment can be a single action or multiple actions which can be triggered via the App by tapping the moment on your home page or in the Moment and Automations tab or via voice commands or even be triggered by other devices as part of an Automation Action.

Note: An Automation takes precedence over a Moment. For example, if a Moment is triggered and any of the lights in that moment is involved in an Automation and that Automation is triggered on or off those lights will comply with the Automations specified action.
Automation home.pngMoment Home.png

What is the Difference between a Common member, an Administrator and the Home owner in the Wiser by SE App?

The Home owner has access to all functions.

Administrator has access to all functions except the ability to transfer the home owner rights, delete the home and granting administrator rights to other members.

A common member only has access to operate devices, receive notifications (alarm, moment/automation trigger, device added/removed and invite) from a home, configure device settings and schedules.

See Table Below:


What do I do if I have forgotten my login password for the Wiser by SE App?

At the Login page tap on Forgot Password. Input your account name (phone number or email address) and tap Next. When you receive the verification code, input the code and then follow the prompts to input/set your new password. Click Confirm to complete the password change.
Login.pngForgot Password.png
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Wiser products in kitchen


A Clipsal Wiser Smart Home enables you to personalise your home to fit your needs and manage it with one simple app. It’s a simple solution that can be easily integrated into any home, old or new.

All Wiser Smart Home products are also compatible with most of Clipsal’s existing wiring devices, including the Iconic switch range, making design and function upgrades simple and seamless.

With Google Home or Amazon Echo, you can also control your Clipsal Wiser Smart Home with voice commands.

With a Clipsal Wiser Smart Home, you can take control of your home the way that it suits you.