Frequently asked questions
Delete your Clipsal Cortex account
FAQ000283196
05 August 2026
If you don't want your Clipsal Cortex account anymore, you can request for it to be deleted by creating a support ticket. Please specify your full name as well as the service address when making the request.
What happens when you delete your Clipsal Cortex account
- If you still have a valid subscription, it will be voided.
- You can no longer use your account to view your Clipsal Cortex meter data.
- Your personal data, tariff/rates, and uploaded bills will be deleted.