Frequently asked questions
How to preserve previous Harmony HMIGTO5310 Datalogging data during Download
FAQ000282102
29 July 2026
Issue:
Looses previous Datalogging data from Harmony HMIGTO5310 , when trying to do a download to the Harmony HMI.
Product Line:
Harmony HMIGTO5310
Resolution:
Inorder to preserve the data during download , it is recommended to use the below methods ,
1.Use copy data to drive to store the data on a USB drive, as this is a more reliable method.
2.Additionally, you can try downloading via Ethernet(NOT FILE SYSTEM DOWNLOAD):
Please enable the option to retain runtime data in the project,
and do NOT delete runtime data during the download.