Frequently asked questions
How does authentication work when an EVlink Parking charger is connected to a CPO and requires app-based authorization?
FAQ000278668
04 December 2025
Issue:
How does authentication work when an EVlink Parking charger is connected to a CPO and requires app-based authorization?
Product Line:
EVlink Parking Charger
Environment:
EVlink Parking chargers integrated with Charge Point Operator (CPO) systems requiring app authentication.
Resolution:
When the EVlink Parking charger is connected to a CPO and authentication is required via the app, the charging process involves two authorization stages:
• Flap Access Authorization: The CPO must authenticate to allow the flap to open for cable connection. Once authorized, the green button on the charger flashes. Pressing it opens the flap.
• Charging Session Authorization: After the cable is connected, the CPO must authenticate to start the charging session.
Recommended Best Practice:
• Plug the charging cable into your EV first.
• Then start the charging session on the EVlink Parking charger interface.
• Be ready to quickly connect the cable to the charger plug as soon as the charger is ready.
Important Note:
• The 10-second limit for connecting the cable after initiating the session is fixed and cannot be modified.
• If the session times out, you will need to restart the charging process.
For more details, refer to the EVlink Parking User Guide or contact Schneider Electric technical support.