Frequently asked questions
"WARNING: Cannot read the Hardware ID of the device" Error when connect TSXP572634M via OSLoader
FAQ000278508
03 December 2025
Issue:
"WARNING: Cannot read the Hardware ID of the device" is showed up when connecting to Modicon Premium TSXP572634M via OSLoader. See below picture.
Solution:
This issue happens if using a V13 or higher version OSLoader to connect Modicon Premium TSXP572634M, Version 10, 11 or 12 works fine.