Frequently asked questions
When is Wiser Room being removed from the App Stores?
FAQ000261509
27 October 2025
Wiser Room will be removed from the App Stores on the 20th of December 2023.People using Wiser devices in Bluetooth should have updated their devices via Wiser Room firmware updates to now be compatible with the Wiser by SE App, which is the recommended app for these devices to be controlled/programmed.
New Bluetooth devices do not require an update from Wiser Room and are already compatible with Wiser by SE.
Those who find older devices that still require an update from Wiser Room will still be able to access the app, via links, that will be provided after Wiser Room has been decommissioned.