Frequently asked questions
Why do I need to update my Iconic Bluetooth devices and why should I change to the Wiser by SE App?
FAQ000220043
25 August 2025
It is highly recommended to update your Bluetooth devices to the latest firmware, this will ensure compatibility with the new Wiser by SE App. For Wiser compatible Bluetooth devices the firmware update will also allow them to be swapped into Zigbee mode. The Wiser by SE App provides enhanced security features, the ability to create and manage homes, the ability to use the Wiser Hub and create a Zigbee network with your Iconic Zigbee devices. Connecting with the Wiser Hub allows control from outside of your home as well as voice control, moments(scenes) and automation functions. Updating your App will give you access to the latest features available within the Iconic Wiser product range.