Frequently asked questions
Why is my open/close percentage of my blind module in the Wiser by SE App not the same as how open/closed my real blind is?
FAQ000196581
28 May 2025
Remove and restore the device to its factory default settings by using the Edit/Pencil icon on the top right of the Blind Controller’s Control panel in Wiser by SE App. After the device is removed, commission the device again by following the instructions in the App to add a device and the UI sync issue should no longer be an issue. Ensure to set the run time in the Blind Controller settings to match the run time needed for the blind/shutter to fully open or close.