Frequently asked questions
How can I change my account in the Wiser by SE App and keep the home I have created?
FAQ000195547
20 June 2025
Register on Wiser by SE for a new account with your new email or phone number. Log in to the old account, add the new account to the home as an Administrator and then transfer the ownership of the home to new account. You could also create a Redeem code by going to home management and selecting the home you wish to transfer. Then select Transfer Home Ownership and tap Transfer Through Redeem Code. Toggle the Redeem Code on and use this code on the new account to take ownership of the home. You can then log in to the old account and deactivate the account from the Account and Security page.