Frequently asked questions
Do the CT and PT need to be removed during the process of removing the Hardware Lock off the COM Card of the ION7650?
FA334104
29 June 2026
Issue
Do the CT and PT need to be removed during the process of removing the Hardware Lock off the COM Card of the ION7650?
Product Line
ION7650
Environment
ION7650 COM Card
Resolution
The following should be considered:
- The Meter must be powered off while performing the next step.
- CT and PT connections must be completely removed.