A firmware upgrade of an eDLT to v2.X can only be done in C-Bus Commission; however, the eDLT must support hardware v3.0.

Some key points to remember when performing a firmware upgrade using C-Bus Commission:

• In C-Bus Toolkit, you can only upgrade an eDLT’s firmware up to v1.8

• Once you upgrade the firmware to v2.X, you cannot revert to an earlier version

• A firmware upgrade to v2.X will factory reset the unit; the device will need to be re-programmed

Under Configurator > System > Status > Network Utility

 

Type google.com in to the IP/Hostname field

If successful you will see package transmit and receive

 

Where to download the C-Bus Toolkit 1.17.4?
Release Date: 02/04/2024
Version: V1.17.4
Reference: C-Bus_Toolkit_V1.17.4
C-Gate: 3.3.0 (build 1825)
Operating systems: Windows 11 Professional (64-bit), Windows 10 Professional (64-bit), Windows 10 Enterprise (64-bit), Windows 10, Windows 8, Windows 7

What’s New 
C-Bus DALI-2 Gateway
Additional Measurement and Error Reporting application parameters are now supported in this release (future client feature).
C-Bus Digital Dimmers
The network burden property of the digital dimmer devices are now supported in the network calculator in this release.
Performance Improvement
Support has been added for the extended range of C-Bus replies for both new input and output devices in this release.

Fixes
• Fixed an issue with scanning and opening the older DALI Gateway (5502DAL) devices.
• Fixed an issue with setting the C-Bus power supply property for new output devices (future client feature).

Link to download C-Bus Toolkit 1.17.4
https://www.se.com/au/en/download/document/C-Bus-Toolkit_V1.17.4/
or
https://www.se.com/au/en/product-range/2216-spacelogic-cbus-home-automation-system/?parent-subcategory-id=88010&filter=business-5-residential-and-small-business#software-and-firmware
 

Issue:

How to install Control Expert V 15.3 in Silent (Automatic ) Mode ?

 

Product Line:

Control Expert V15.3 

 

Resolution:

Automatic installation of Control Expert requires no action during the installation. The installation performed is the same as a default installation in manual mode.

 It is carried out with the provided install.bat batch command file. This file is at the root of the Control Expert DVD-ROM or in the installation package (.iso file).

Please see the below Steps :

 

1.Please mount the installer file (the original installer file from our Website) , then press Control +A (to copy the whole contents) on to your PC.

2.Edit the Install.bat file that you have copied to adapt the modifiable parameters to your needs/configuration.

3. Firstly please copy the installer contents path of the folder that is in your PC and paste it to Install.bat file .

            

4.Secondly Please leave the installation destination folder path by default .

         

5.By default the Installation Language is English , but you can to below languages according to your needs

          

 

6. Next , please Set Driver Install to yes and SESU (Schneider Electric Software Update) to yes

           

7. Next please Agree with EULA (End User License Agreement) and Save the Changes.

     

 

8. Finally , please Right Click and Run the Install Bat file as Run as Admin.

Product Line: ION 9000 Power meters   

          

Environment: METSEION92030

 

Resolution:

 

Explanation of Power Harmonics Angle Parameters

 

The parameters PWH1 V1/V2/V3 Angle and PWH1 I1/I2/I3 Angle are sourced from the Power Harmonics module under the Fundamental Power group. These parameters represent the phase angles, measured in degrees, of voltage and current for each phase at the fundamental frequency.

 

• PWH1 V1 Angle → Phase angle of Voltage Phase A
• PWH1 V2 Angle → Phase angle of Voltage Phase B
• PWH1 V3 Angle → Phase angle of Voltage Phase C
• PWH1 I1 Angle → Phase angle of Current Phase A
• PWH1 I2 Angle → Phase angle of Current Phase B
• PWH1 I3 Angle → Phase angle of Current Phase C

 

These values are commonly used for power quality analysis and phase relationship verification at the fundamental frequency.

System with Microsoft Windows 7 Professional 32/64bits
System: Pentium Processor 2.4 GHz or higher, recommended 3.0 GHz
RAM memory: 2GB minimum; recommended: 4GB
Hard disk: minimum available free space 8 GB, recommended 20 GB
Microsoft Internet Explorer 5.5 or higher
On Windows 7 64bits System, installation of Windows 7 Service Pack 1 (SP1) is mandatory in order to use Unity Pro V13
 
Windows 7  64bits is recommended for projects using DTMs (example : projects using Modicon M580 controller)
 
 
System with Microsoft Windows 10 32/64bits
System: Pentium Processor 2.4 GHz or higher, recommended 3.0 GHz
RAM memory: 2GB minimum; recommended: 4GB
Hard disk: minimum available free space 8 GB, recommended 20 GB
Windows 10  64bits is recommended for projects using DTMs (example : projects using Modicon M580 controller)
 
System with Microsoft Windows Server 2012 R2
Recommended version: Windows Server 2012 R2, standard version
Processor recommended: 3.20GHz
RAM memory recommended: 16.0 GB
 
Important notice
Unity Pro requires .NET 3.5 and .NET 4.5.2
Depending on the target Windows version and Windows configuration, .Net versions may be
      - not installed
      - installed but not enabled ( the related "windows feature"  is not set ON )
      - installed and enabled
 
Unity Pro setup tries to automatically install and enable the required .Net  on the target Windows if necessary.
 
On Windows 10 and Windows Server 2012 R2, automatic or manual installation of .Net 3.5 requires an internet connection.
And service “Windows Update” must be started in order to install the .NET Framework 3.5.
 
If automatic installation of  .Net 3.5  fails, please read & follow  Microsoft technical notes on .NET 3.5 installation:
 
      - Installing the .NET Framework 3.5 on Windows 8 or 8.1
      https://msdn.microsoft.com/en-us/library/hh506443.aspx
 
           
 
Virtualization:
Unity Pro V13 has been successfully tested in the following configuration :

• VirtualBox 5.0.20
• VMware Workstation 12 Pro 12.1.0 build-3272444

 
 
DVD-ROM drive: to install the software;
DVD-ROM writer recommended
 
Display:
Min VGA (800-600).
Recommended:
·         SVGA (1024-768 or more) with high color 24 bits
·         SVGA (1280-1024 or more) for Windows 10 and Windows Server 2012 R2
 
Pointing device:
Mouse or compatible devices. 
Access rights on the computer
Unity Pro V13 needs to have Administrator access right for installing the software.
For Unity Pro usage User access right are sufficient
Nevertheless Administrator rights must be used for updating the Hardware catalog (CANopen, DTM)
PRM DTM requires administrator rights to work correctly.
 
Note: 
-       User must check that all directories used by Unity pro are accessible in read write mode.
                           Check for the Options Management: Options / General / Paths:
- Project Path
- Import / Export file path
- XVM path
- Project settings templates path
- Project settings template file
- Custom Library path
- Working drive
- Log file path
Check the directory c:\UnityProTemp (Hidden directory) has the following rights: Read, Execute and Write.
 
If these paths are not accessible an error message will appear and the requested operation will fail


-       Access rights & Multi instances : As some components are shared, when several instances of Unity Pro are launched, rights access must be the same on all the instances
-       In Windows 7 , if UAC (User Account Control) is set, and if Unity Pro is executed without checking "Run as Administrator", system folders can be only be accessed in read only and FFB Libset can not be modified.
-       Start Menu: following short cuts must be executed with “Run as Administrator”:
- Remove Unity Pro
- Repair Unity Pro
- Types Library Update


Unity Pro V13 Readme file is attached.




 

Where to download the C-Bus Toolkit 1.17.0?

Release Date: 25/10/2023
Version: V1.17.0
Reference: C-Bus_Toolkit_V1.17.0
C-Gate: 3.2.0 (build 1674)
Operating systems: Windows 11 Professional (64-bit), Windows 10 Professional (64-bit), Windows 10 Enterprise (64-bit), Windows 10, Windows 8, Windows 7.

BREAKING CHANGE
This release introduces a new version of C-Gate 3 that is incompatible with older versions of C-Gate (2.1.11 and below) and C-Bus Toolkit (1.16.4 and below).

This release adds basic support for the DIMDD4 (5504D2D) and DIMDD8 (5508D1D) dimmer devices.

Important Notes:

• C-Gate 3 cannot co-exist on the same machine as C-Gate 2.
• C-Bus Toolkit 1.17.0 (and above) cannot be used with C-Gate 2 (or below).
• Once projects have been converted to the new format, they cannot be used by C-Gate 2 or below.
• We strongly recommend creating a separate back up of projects before installing and running this release.

Link to download C-Bus Toolkit 1.17.0
https://www.se.com/au/en/download/document/C-Bus-Toolkit_V1.17.0/
 

Where to download the C-Bus Toolkit 1.17.2?

Release Date: 11/01/2024
Version: V1.17.2
Reference: C-Bus_Toolkit_V1.17.2
C-Gate: 3.2.3 (build 1760)
Operating systems: Windows 11 Professional (64-bit), Windows 10 Professional (64-bit), Windows 10 Enterprise (64-bit), Windows 10, Windows 8, Windows 7

Bug fix:

• Fixed an issue in the Edit Network dialog that prevented the network from being opened or scanned when the interface type was changed from Serial to C-Bus Home Controller.

Updates to C-Gate include:

• Support firmware version 1.3.0 of DIMDD4 (5504D2D) and DIMDD8 (5508D1D) C-Bus Digital Dimmer devices.

Link to download C-Bus Toolkit 1.17.2
https://www.se.com/au/en/download/document/C-Bus-Toolkit_V1.17.2/
 

Where to download the C-Bus Toolkit 1.17.1?

Release Date: 08/12/2023
Version: V1.17.1
Reference: C-Bus_Toolkit_V1.17.1
C-Gate: 3.2.2 (build 1716)
Operating systems: Windows 11 Professional (64-bit), Windows 10 Professional (64-bit), Windows 10 Enterprise (64-bit), Windows 10, Windows 8, Windows 7.

Bug fix:

• Issue resolved when clicking the ‘+’ button to add a new application in the eDLT unit dialog.

Updates to C-Gate 3.2.2 include:

• Update C-Bus DALI-2 Gateway firmware version default to version 1.7.0.
• Device update to support C-Bus DALI-2 Gateway and DALI Device Primary Control Function.
• Added support for C-Bus Network Devices section firmware update notification.
• Fixed the transfer of new levels to a C-Bus Controller within existing groups.

Link to download C-Bus Toolkit 1.17.1
https://www.se.com/au/en/download/document/C-Bus-Toolkit_V1.17.1/
 

Issue:

When trying to update the M580 PLC firmware in Control Expert from version 1.1 to SV2.x or later , we are getting the following errors ,

Product Line:

M580 PLC Range .

 

Resolution:

Please Export the project file (that has got M580 Project firmware as SV 1.1) to .ZEF and then please search for M580 CPU Change V1V2 Software from Windows Search bar (this software is an Add-ons that comes along with Control Expert) and open the software.

Please import the .ZEF file and click Next and the Converted application will be automatically saved to location in which the previous firmware version file located . The converted application will have a following words added to application name "L2"(for example : Test_L2.ZEF)

Issue:

Encountering the subsequent HMI License Manager error while attempting to access the HMI License Manager for the licensing of Vijeo Designer V6.3

 

Product Line:

Vijeo Designer V6.3

 

Resolution:

Please delete the old HMI License Manager V1.0.0 from the following folder , "C:\Program Files (x86)\Schneider Electric\Vijeo-Designer 6.3\HMILicenseManager\

Please unzip and copy & paste , the attached HMI License Manager V1.0.3 to the above folder , then you will be to open HMI license Manager V1.0.3 

 

 

Can you run both V1.17 and V1.16.4 Toolkit on the same PC/Laptop?

No You can’t run both on the same machine as C-Gate2 & C-Gate3 they can’t co-exits on the same machines(PC/Laptop).

This is mentioned in the Toolkit 1.17 release note.

https://www.se.com/au/en/download/document/C-Bus-Toolkit_V1.17.0/

 

What is the main update of the firmware (V 1.15.0) for SpaceLogic C-Bus Controllers?

The new firmware version V1.15.0 is available for 5500NAC2, 5500AC2, 5500NAC, 5500SHAC, LSS5500NAC, LSS5500SHAC.
Released date: 18 October 2023
The main update of this new firmware release (V1.15.0) are:
Features/Enhancements

• Added support for error reporting on new C-Bus digital Dimmer

Bug fixes

• Resolved the customer issue with Indicators (Bridged Network)
• Fixed the customer issue where the 5500NAC SetLightingLevel() was broken after firmware 1.14.0.
• Fixed the customer issue where it was not possible to edit schedules on the 5000ETP10W when using 5500NAC firmware versions 1.13.0 or 1.14.0.
• Fixed an issue related to the PulseCBusLevel() function, which appeared to send multiple first stage commands.
• Fixed an issue related to the "Execute during ramping" option for an Event-based script, which was not functioning.
• Addressed a cybersecurity issue by blocking HTTPS requests from REST APIs after five consecutive incorrect login attempts.

Links for Exchange and se.com to download the firmware and the related documents:
Download from SE website:
https://www.se.com/au/en/product-range/2216-spacelogic-cbus-home-automation-system/?parent-subcategory-id=88010&filter=business-5-residential-and-small-business#software-and-firmware

Download from SE Ecoxpert:
https://ecoxpert.se.com/en/spacelogic-c-bus/software-and-firmware/software#tab/documents/downloadDocument/40003156
 

What type of firmware file do the SpaceLogic C-Bus Controllers have?

The SpaceLogic C-Bus Controllers are 5500NAC2, 5500AC2, 5500NAC, 5500SHAC, LSS5500NAC, LSS5500SHAC.

The firmware file type:  image file
The firmware version: 1.15.0
The release date: 18 October 2023
The firmware file name: 5500NAC2_Firmware_V1.15.0.img

Links for Exchange and se.com to download the firmware and the related documents:
From SE website:
https://www.se.com/au/en/download/document/5500NAC2_Firmware-V1.15.0/
or
https://www.se.com/au/en/product-range/2216-spacelogic-cbus-home-automation-system/?parent-subcategory-id=88010&filter=business-5-residential-and-small-business#software-and-firmware

From SE Ecoxpert:
https://ecoxpert.se.com/spacelogic-c-bus/software-and-firmware/firmware#tab/documents
 

How to upgrade firmware for the SpaceLogic C-Bus Controllers?

The SpaceLogic C-Bus Controllers are 5500NAC2, 5500AC2, 5500NAC, 5500SHAC, LSS5500NAC, LSS5500SHAC.

Links for Exchange and se.com to download the firmware (image file)

5500NAC2_Firmware_V1.15.0.img

From SE website:
https://www.se.com/au/en/download/document/5500NAC2_Firmware-V1.15.0/
or
https://www.se.com/au/en/product-range/2216-spacelogic-cbus-home-automation-system/?parent-subcategory-id=88010&filter=business-5-residential-and-small-business#software-and-firmware

From SE EcoXpert website:
https://ecoxpert.se.com/spacelogic-c-bus/software-and-firmware/firmware#tab/documents

Upgrade firmware
Access to the Configurator page and System page
The path: Configurator → Utility tab → System button → System tab → Upgrade firmware
Click Choose File button and select the firmware file (5500NAC2_Firmware_V1.15.0.img)


Note:

• Do not switch off the Controller during the installation.
• Clean the browser cache after the installation. Use the settings in your browser or the short cuts [Crtl] + [N] or [Crtl] + [F5].

Issue:

"WARNING: Cannot read the Hardware ID of the device" is showed up when connecting to Modicon Premium TSXP572634M via OSLoader. See below picture.

Solution:

This issue happens if using a V13 or higher version OSLoader to connect Modicon Premium TSXP572634M, Version 10, 11 or 12 works fine.

 

Where to download the C-Bus Toolkit 1.16.4?

Release Date: 08/09/2023
Version: V1.16.4
Reference: C-Bus_Toolkit_V1.16.4
C-Gate: 2.11.11
Operating Systems:  Windows 10, Windows 7, Windows 8, Windows Vista, Windows x86 / x64
It contains eDLT firmware version: V1.7.0

https://www.se.com/au/en/download/document/C-Bus-Toolkit_V1.16.4/
 

The C-Bus Toolkit 1.16.0 (C-Gate 2.11.8.) is released on 08/11/2021, it can be downloaded from Schneider Electric website.

https://www.se.com/au/en/download/document/C-Bus-Toolkit_V1160/
 

for our latest toolkit please visit the link below:

https://www.se.com/au/en/product-range/2216-spacelogic-cbus-home-automation-system/#software-and-firmware

 

How to set up the second machine to control the same project?

follow the instruction in toolkit help file ''Setting up a new remote projects connection"

Setting up a new remote projects connection

You can connect to C-Bus projects remotely by setting up connectivity between C-Bus Toolkit software and C-Gate server, and C-Bus Toolkit project folders.

Before you start

 

Follow the procedures below to successfully connect remotely to C-Gate project folders.

Obtaining permissions on the ethernet

If you are intending to connect to a C-Bus Toolkit projects which reside on host computers on an ethernet, you must ensure that your computer has permission to access the network. In most cases, the building site computers have firewall protection. To get access, you need to contact the system administrators who grant login and password access.

Identifying the C-Bus Toolkit host computer

The C-Gate server must know of the existence of any C-Bus Toolkit software which wants to gain access to C-Bus project folders. To be a trusted user of the C-Gate server, the hostname or IP address of the C-Bus Toolkit host computer must be added to a configuration file on the C-Gate server.

Finding the IP address of C-Bus Toolkit

To find the IP address from a Microsoft Windows operation system, follow the procedure below:

       

To close the Microsoft Windows command line window, type: exit.

Adding the C-Bus Toolkit IP Address to the C-Gate server

To add the C-Bus Toolkit host computer to the access.txt file, follow the procedure below:

 

##C-Gate Server Access Control File

## This file was written automatically by a command issued to the server

## Created:Tue Oct 05 16:22:26 CST 2004

## File name: C:\clipsal\c-gate\config\access.txt

interface 0:0:0:0:0:0:0:1 Program

interface 127.0.0.1 Program

interface localhost Program

## End of access control file

remote [IP Address of C-Bus Toolkit host computer] Program

 

Adding the C-Gate server IP address in C-Bus Toolkit

You need to identify the C-Gate server by its IP address in order to set up C-Bus Toolkit so that it can open the C-Bus Toolkit project folders residing with the C-Gate server. To carry this out, follow the procedure below:

       

C-Bus Toolkit searches for the remote IP location. If the search is successful, the remote C-Gate project folders appear in the C-Bus Toolkit treeview. If the search result is unsuccessful, C-Bus Toolkit sends an error message.

 

Fix is

Issue resolved by either open in classic by right click or change the preference to classic mode

Toolkit > File> Preferences > then tick classic mode

 

What is the latest firmware version for C-Bus 5500NAC and 550SHAC Automation Controller?

Their latest firmware version is 1.18.0 and released on 27/08/2024, here are their download links:

C-Bus Firmware for 5500NAC Automation Controller V1.18.0
https://www.se.com/au/en/download/document/5500NAC_Firmware-V1.18.0/

C-Bus Firmware for 5500SHAC Automation Controller V1.18.0
https://www.se.com/au/en/download/document/5500SHAC_Firmware-V1.18.0/

 

or

https://www.se.com/au/en/product-range/2216-spacelogic-cbus-home-automation-system/#software-and-firmware

 

Where to download the C-Bus PICED 4.14.2?

Date: 29/06/2023
Version: V4.14.2
Reference: PICED-V4.14.2
Operating Systems:  Windows 10, Windows 7, Windows 8, Windows Vista, Windows x86 / x64

It contains C-Bus Wiser 2 firmware V1.33.1 and C-Bus Home Controller firmware V2.01.1

https://www.se.com/za/en/download/document/PICED-V4.14.2/
 

For more information on how to install and configure the PUSH Controls Module: Somfy RTS v1.3

Please see the attached PDF user guide
Also attached is the PEMOD Module file that will be required for the installation via PUSH Project Editor.

Where to download the C-Bus Toolkit 1.16.3?
Release Date: 29/06/2023
Version: V1.16.3
Reference: C-Bus_Toolkit_V1.16.3
C-Gate: 2.11.10
Operating Systems:  Windows 10, Windows 7, Windows 8, Windows Vista, Windows x86 / x64

It contains eDLT firmware version: V1.7.0

https://www.se.com/au/en/download/document/C-Bus_Toolkit_V1.16.3/
 

Issue:

Control Expert DTM backward Compatibility .

Product Line:

Control Expert 14.x to higher

Unity Pro 13.x to lower.

Resolution:

DTMs may not be backward compatible. If an application created with Unity Pro/EcoStruxure Control Expert contains DTM version n, do not open and run DTM of version n-1 (or earlier).

DTMs are generally forward compatible. If an application created with Unity Pro/EcoStruxure Control Expert contains DTMs version n, it can be opened and run with DTM version n+1 and above.

As some modules and controller families comes with a DTM (M580 controller, 140CRP312, 140NOC77•, TSXETC101, BMXNOC, BMENOC, 140NOC, HART, PME SW...) this means for example:

• An M580 application created with Unity Pro V8.1 cannot be built with Unity Pro V8.0.

• An M340 application with BMXNOC created with Unity Pro V8.1 cannot be built with Unity Pro V8.0.

Issue:

How to Enable BMXNOR0200H Web Access 

 

Product Line:

BMXNOR0200H 

Control Expert

 

Resolution:

By default the Web Access in BMXNOR0200H is disabled due to Cyber Security Requirement and you have to use Control Expert 14. x onwards to Enable the Web Access please follow the below steps ,

Step1: Try to Configure a Dummy application using Control Expert & Enable the Web Access in Security settings  and save the application as .STA

Step2: Please Open the .STA file without doing a build & download it to the CPU after which the CPU should have the Web Access

NOTE:

If you want to disable the Web Access then as mentioned in the image these Services can be disabled only on BMXNOR0200H Firmware version V1.7 or higher

 

Typically for C-Bus underground cable use it needs to be a Cat5E UTP cable with the similar characteristics / impedance as the C-Bus 5005C305B cable.

If you use an underground CAT5E  data cable from brands such as belden or garland etc

We would recommend you ask the supplier to provide confirmation they can provide a CAT5E UTP underground equivalent cable  Gel filled.

Do not use shielded cabling.

The solution is to use the steps below which show the setup of Control Expert V15.0 and above’s IP address port simulator.
Step 1: Create an XML file with the format below. Any IP address can be used and assigned to a port.

eg). 
 <EquiList>
<PLCAdressSim Address="192.168.250.1" Port="502"></PLCAdressSim>
 <PLCAdressSim Address="192.168.100.1"  Port="503"></PLCAdressSim> 
 </EquiList>

Step2: Open Control Expert and create a new M580 project. Create a program with the Read_Var block and assign an IP address that corresponds to one of the ports (created in the XML). Eg)


Build and connect to the simulator using the port number not assigned to the IP address used in the ADDM block. Transfer the program and run. Eg)



Step 3: Open another instance of Control Expert and create another blank M580 project. Connect to the simulator as below. The IP address must be 127.0.0.1 but the port number must be the one assigned to the IP address used in the ADDM block previously. 



Step 4: From the task bar, select Options from the Simulator menu


Step 5: Enter the location of the .xml file


It will now be possible to monitor the memory read in by the Read_Var block.

Where to download the C-Bus Toolkit 1.16.2 and PICED 4.14.1?

C-Bus Toolkit Software and Release Notes - V1.16.2, released on 07/06/2022
https://www.se.com/ww/en/download/document/C-Bus_Toolkit_V1.16.2/


PICED_V4.14.1 Programming Interface for C-Bus Embedded Devices, released on 05/09/2022
https://www.se.com/sg/en/download/document/PICED_V4.14.1/

Note: PICED_V4.14.1 comes with the new C-Bus Wiser 2 firmware 1.32.35 and Home Controller firmware 2.00.24.
 

Issue:
Four-pole IEC contactors needs the part number for the mechanical interlock

Product Line:
IEC Contactors

Environment:
Tesys D contactors

Resolution:
LADT9R1 is the mechanical interlock and power wiring only. The LADT9RV1 also includes an electrical interlock (2 NC contacts).

Issue:
Wants the Altivar VFD set to always run at a particular speed when no reference input is connected.

Product Line:
Altivar 12, 32, 312, 61, 71, 212, 320

Environment:
All models

Cause:
VFD does not run the motor without a speed reference.

Resolution:
If there is no external speed reference when the VFD gets a run command, then it will always run at the minimum speed programmed to the VFD.  Set the minimum speed parameter to the desired run speed.  Use parameter LSP for the Altivar12, 32, 312, 320, 61, 71 drives.  Use parameter LL for the Altivar 212 drive.  These can be adjusted while the motor is running.