Browse all
Browse all
Explore Wiser Smart Home​

Discover Wiser Smart Home for electricians: find range information, support resources, and training.

Explore Inspiration & Planning

Browse our Home Inspiration and Design Hub for electrical inspiration, tools, and resources.

Explore Design Professionals

Browse our Design Professionals hub for specification resources for Interior Designers and Architects.

Explore Residential Builders

Browse our Residential Builders hub to find partnership details and resources for builders.

The IP module EER72600 does not show up with a WiFi connection, what can I do?

FAQ000260508

28 September 2025

If you are trying to connect to your EER72600 via eSetup in order to update the firmware and are unable to find the product when searching in the eSetup app 
please follow these steps:
(1) Close all apps including eSetup
(2) Make sure phone is connected to the WiFi network the EER72600 IP module is on
(3) toggle airplane mode 'ON' on your phone
(4) Open eSetup and attempt to search for the device. 
 
;