enclosure bridge ip56 series

Enclosure Bridge, Series 56

Catalogue Number: 56B
enclosure bridge ip56 series
Colour: Black
Colour: Per UOM Std.
  • Black 1 PCE
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Frequently Asked Questions

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How many types of keys are there for the PDL 568

There is 200 different types of keys for the PDL 568

Is the PDL 568 available in black?

No, the PDL 568 only comes in white.

What is the part number for Pendant outlet to suit 56C series?

The part number for Pendant outlet to suit 56C series is 56SPOK.

Is the architrave mounting block 560 available in a shallow depth

N/A only standard depth available

Whats the part number for the gasket to suit a 56C (2 GANG 56 Series)

The part name is 56G2

Is the PDL 565 available in Black

Part number PDL565BK is obsolete in Black only available in white

Can CRM 565 (PNIM) perform Net-to-Net operations to an EPE5 or SPE4?

Product Line
CRM 565

Net-to-Net Operations

The CRM 565 cannot perform Net-to-Net operations(Page 5-2 of the CRM 565 Instruction Bulletin). Use a CRM 510(Page 16 of the CRM 510 Instruction Bulletin) or CRM 540 (NIMS)(Page 30 of the CRM 540 Instruction Bulletin) to perform Net-to-Net operations.

What is the suspension hook for the PDL 56 Series

You can use PDL56SHL - Suspension Hook (large) this is to fit the 56P and 56PA plugs and/or 56CR socket connectors.  

What is the conduit nut adaptor to suit the PDL 56 Series

Part number is PDL56AM40, for flexible conduit or hose.  Suits both 56P and 56PA and 56CR socket connectors.

Is there a master key for the 568 series

No there is not, if you want the keys to be the same you need to order the common key version PDL 568CK

Do you have a weatherproof push button timer that does 2 hours?

No, not as a single part, but you can make one with a 56PB push button and a 31VETR timer.

What is the part number for an extended rotary handle for the 5LB3250?

There are no longer any handles available for the 5LB C/B range. Customer will have to replace C/B as well as rotary handle.

Do you have a BT connector E.g. 563 but for 35mm with 3 screws?

No, however we do have a connector that suits up to 2x 35mm2 cables with two screws. The part number is 563K35.

Some of the key features are:
  • 2 cables
  • Clear insulated
For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=563K35.

What is the part number for 56 Series Dividers?

The part number is 56DV-BK.

Some of the key features are:
  • For segregated services in 56e enclosures
  • Black colour

For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=56DV

Does the 56PB come with a normally open and normally closed contact?

No. The 56PB only comes with a Normally Open Contact, as it is a singular operating button and non-latching.

If they are looking for a stop/start operating push button, they would be better suited to use a 56/2PB as this has both the "start" (N/O contactor) and "stop" (N/C contactor)
Some of the features of this product include.
  • Green Start Push Button
  • Red Stop Button
  • Clearly maked front cover
  • IP66 Rated
  • 10A 250V
For further information, please visit https://www.clipsal.com/Trade/Products/ProductDetail?CatNo=56/2PB&c=6&ms=8&s=36&mg=12064
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What is the part number for a protective rubber boot to suit the 56PB?

The protective Rubber boot to suit the 56PB is a ZBPA. This is from the Schneider product range of push buttons . The 56 series push buttons utilise the Schneider ZB series of push buttons and contact blocks.
For information regarding the ZBPA please follow the link provided .
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How do you read the color code on the IDC connectors of the Cat 6 Patch Panels?

Customers may question which color code instructions to follow, 568B vs. 568A. Or they may not understand how to read the color code.

Product Line:
Cables and Connectivity Solutions, Cat 6 Patch Panels

All versions and serial ranges.

The color code instructions may be confusing.

For high speed networking 568B is used almost universally.
If you need help determining how to terminate to the 568B or 568A color code please see the attached file.

What is the part number of the high pressure gasket to suit 56C series, two gang enclosure?

56HPG2/2-CM  is the part number of the high pressure gasket, 2 Gang,  suits 56E2 encl. (back box) and 2x1 gang covers e.g. 56C Series.
• The ideal solution for high pressure cleaning environments.
• Unique and only available from Clipsal.
• Designed to suit extreme food preparation environments.
• Made to last in our harsh Australian conditions.
• Specially developed from extensive field investigations.
• UV stablised.
• Chemically resistant.
For further information, please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=56HPG2/2

Are APC Cat 6 Patch Panels color coded for 568B or 568A?

The installer needs to know the color code on the rear of the Cat 6 patch panel.  
Product Line:
Cables and Connectivity Solutions, Patch Panels
Installers need to know if the patch panel has the color code they require.
Resolution : 
The CAT6PNL-xx series of Patch Panels have both 568B and 568A color codes. 

What are part numbers for push button & contact block to suit 56PB?

The push button part number is ZB5AA3

Contact Block part number is ZB5AZ101

The 4202-DR or 4202-DS flashes S6 ERROR (5G, SG or 56) and then the display goes blank.

This is a normal part of the boot up sequence when there is no flow computer C program installed. This will happen after a cold boot or if the RAM battery has failed and it has lost it's C program.

You will need to connect to the 4202 with RealFLO, install a flow computer and a configuration that has elements setup for the Display Module. The Display Module depends on how the flow computer is configured so if nothing is configured, it won't display anything.

How are the Color Codes 568A and 568B different?

The difference between T568A and T568B color codes is needed.

Product Line:
Cables and Connectivity Solutions, Patch Panels

CAT6PNL-24 and CAT6PNL-48, all serial ranges. 

Not following the correct color code can cause wiring errors.

568A and 568B are color code standards that show which color wire matches up with a specific position on an RJ45 connector. When designing a network infrastructure only one color code can be followed. All commercial and residential wiring in the US follows TIA 568B color code. 

T568B Color Code
RJ45 Pin---Pair Color

T568A Color Code
RJ45 Pin---Pair Color

What is the part number for the screws to suit the 56 Series?

The part number for the screws to suit the 56 Series is 56MS.
Some of the key features are:
  • Anti-corrosion
  • To suit 56E series enclosure.
  • Marine use
For further information please visit www.clipsal.com/Trade/Products/ProductDetail?catno=56MS


What voltage is the key tag 6200KT and does it come with a Card?

It is 24V DC

Enquire at Assa Abloy 1300 562 587.

Unfortunately we do not sell the cards.

Can you put the wireless interconnect base onto the 10 year lithium ion 755 Alarm?

No, you still need to have the 10 Year Lithium Iron unit connected to mains power.
This is to ensure that (A) The battery always remains charged and (B) so the unit is
always receiving power and complying with Regulation 76B under the Development Act, 1993,

"Houses built since 1 January 1995 must be equipped with hard-wired smoke alarms.
When a house with 9 volt battery powered smoke alarms is sold the new owner has
six months to install alarms which are hard-wired to the 240 volt power supply"

What 56 Series pendant kits are avaliable?

Pendant kits are used to hang specific outlets and switches. The pendant kits avaliable for the 56 Series are as follows:
Part Description Part Number
Switched pendant oulet kit, moulded 32mm entry IP66 56PEK32
Switched pendant oulet kit, moulded 25mm entry IP66 56PEK25
Pendant outlet kit, switched, to suit 2x 56C or 56CV Series 56SPOK

For further information please visit https://www.clipsal.com/Trade/search-results?q=56%20pendant


What is the part number for a patch panel, 24 port, CAT 6, loaded?

The part number is RJ6/24PP.
 Some of the key features are:
  •  Universal colour coding for 568A and 568B standards
  • Removable rear cable management tray
  • Individual removable modular jacks
  • ACMA compliant
  • Dielectric Strength: 1,000 V RmS at 60hz for 1 minute
  • Current Rating: 1.5 A
  • Insulation Resistance: 10 mohm
  • Temperature Range: -10 to 60 deg C
  • Material: Phosphor bronze
  • Standard: AS/NZS 3080:2003, ISO/IEC 11801 2002 and ANSI/TIA/EIA-568-B 

For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=RJ6/24PP 

What is Remote Area Network ( RAN )

Remote Area Network or RAN was a network method that enabled wireless transfer of data via landline, RS232 serial port, cell phone or satellite connections. The Symax 8030 CRM 560 was a Remote Network Interface Module that used this method of linking IO from field devices to local area and remote area networks. The RAN methodlogy is the basis for transmitting data via radio modems.

What is the recommended replacement for the ATV56 drives?

What is the recommended replacement for the ATV56 drives?

Product Line:



The old ATV56 was a variable torque only drive so the ATV61 family will be a suitable replacement.  If the old drive was mounted on top of a BeleBox set up then you may need to add the extended I/O option card VW3A3201 to wire up your status LED.

Call the Drives Product Support Group at 1888 778 2733 if you have any question.

ION 8600/8650 Communication Field Retrofit Kit

A customer would like to order a communication field retrofit kit for the PowerLogic ION 8600 or ION 8650 meters and requires installation instructions. 

Product Line
PowerLogic Revenue Meters

PowerLogic ION 8600, ION 8650 meters

Customer is looking to modify the integrated communication card feature set on an ION 86XX meter. Instructions for field retrofitting the meter are required. 


ION 8600 Field Retrofit Communication Cards:

Part Number Description
FR-8600-A0-SKT 8600 Socket Standard Communication Card FR Kit
FR-8600-C7-SKT 8600 Socket Full Communication Card FR Kit
FR-8600-E1-SKT 8600 Socket Ethernet Communication Card FR Kit
FR-8600-M1-SKT 8600 Socket Switchboard Modem Communication Card FR Kit
FR-8600-A0-SWB 8600 Switchboard Standard Communication Card FR Kit
FR-8600-C1-SWB 8600 Switchboard Full Communication Card FR Kit
FR-8600-E0-SWB 8600 Switchboard Ethernet Communication Card FR Kit
FR-8600-M1-SWB  8600 Switchboard Modem Communication Card FR Kit

*The 'FR-8600-XX-SWB' switchboard communication cards are no longer available as they have reached their end-of-life.
*The 'FR-8600-XX-SKT' communication cards are no longer available as they have reached their end-of-life
*There is no retrofit card for the switchboard device, and will need to be retrofitted at the factory due to the complexity of the repair. 

A0 RS-232/485 port, RS-485 port, Infrared Optical port.
C1 Infrared Optical port, Ethernet (10BASE-T), 56k universal internal modem (RJ-11), RS-232/485 port, RS-485 port.
E0 Ethernet (10BaseT), RS-232/485 port, Infrared Optical port, RS-485 port.
M1 56k universal internal modem (RJ11), RS-232/485 port, Infrared Optical port,RS-485 port.

ION 8650 Field Retrofit Communication Cards:

Part Number Description
FR-8650-A0 8650 Standard Communication Card FR Kit
FR-8650-C7 8650 Full Communication Card FR Kit
FR-8650-E1 8650 Ethernet Communication Card FR Kit
FR-8650-M1 8650 Modem Communication Card FR Kit

Refer to the PowerLogic ION8650 Field Retrofit Instructions for steps on replacing the communications card.

What are the part numbers needed for a quad pendant outlet, 10A, 240V in 56 series?

The part numbers needed to build a quad outlet are as follows:
56SPOK (Switched Pendant outlet kit, suits 2 x 56C or 56CV Series)+
2 x 56E2 (2 gang backbox)+
4 x 56SO310ALE ( 250V, 10A, 3 flat pins, Auto Switched socket outlet, less enclosure)
For further information please visit the below links:
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What would cause the ATV66 drive to just shut down with no fault?

Troubleshooting ATV66 drive unexpected shut down with no fault.

Product Line:
Altivar ATV66, ATV56, 66U and 56U


The drive is stopping and shutting down without showing any faults on the display.

1st check the drives status in the bottom right hand side of the HMI.  What is the status? RDY, NRP,
If the drives status is RDY then we need to check the drives run signal on LI2 for 2 wire control.
If the drives status is NRP then we need to check the run permissives input on LI1.
You can monitor the status of the logic inputs in menu 2.1.

Material Safety Data Sheets (MSDS) or Safety data Sheets (SDS) for Batteries Used in APC UPS Systems


I require the Material Safety Data Sheet (MSDS) or Safety Data Sheet (SDS)  for various APC UPS products.

Product Line:





The majority of batteries used in APC by Schneider Electric Uninterruptible Power Supply (UPS) systems and Replacement Battery Cartridges (RBCs) are contained within cartridges and are sealed, non-spillable, maintenance-free lead acid batteries. The batteries are amanufactured article consisting of a plastic, sealed case, terminals and flame arrestor vent caps. Case color varies. The electrolyte is contained within the case and consists of the electrolyte held captive in an adsorbed glass mat (AGM) or gel matrix. There is no “free” electrolyte to leak out of the case. Under normal use and handling, there is no contact with the internal components of the battery or the chemical hazards. Under normal use and handling, these products do not emit regulated or hazardous substances. The design life of a sealed lead acid battery is 3-5 years depending on environmental factors. Using the batteries past the end of it’s design life can result in electrolyte leakage.  

In a few cases, Replacement Battery Cartridges (RBCs) containing High Power Lithium Ion Cell, Phosphate-Based are also used. These batteries are used stricitly in select models found in the Back-UPS Connect family.



Updated Safety Data Sheets for batteries used in all APC products can be found on our Battery Compliance page.

What is the operating temperature of the 563/1 and the 563/2 1 and 2 screw bluepoints?

Our connectors are made of Polypropylene (which is a flame retardant material) according to the supplier this material can hold up top +-165C.
Although I will not recommend more than room temperature + 40C.
Keep in mind cables will not stand such temperature anyway as they normally rated between 75C to 90C

Some of the key features are:
  • Cable Connectors
  • Single or double screw
  • Clear insulated
  • Suits up to 2 x 6mm² cables


Video: Why would the ATV21 and ATV212 drives be showing OFF on the display?

Why would the ATV21 and ATV212 drives be showing OFF on the display?

Product Line:
Altivar ATV21 and ATV212


Run permissive is not active


"OFF" on the integral display or "OFF: Drive stop" on the LCD keypad indicates that the VFD does not have an active run permissive.
The ATV21/212 factory default has F110=1, always active run permissive.  If F110 and F108 are assigned to functions that do not include run permissive, then the run permissive needs to come from a logic input ( F, R, RES, VIA ).

For troubleshooting, look at assignments for:
F111 input F
F112 input R
F113 input RES
F118 input VIA when F109=1 or 2
The one that includes run permissive ( assignments 1, 54, 56, 57, 66-71 ) needs the corresponding input status to be evaluated.

In an S-Flex arrangement, the run permissive is assigned to input R.  Review the appropriate wiring diagram to trace out the circuit.
Try running in Auto, Hand, bypass, and Local mode and determine if any mode works properly. If the drive doesn't run in any mode, check to see if the overloads are tripped. 
Check for any loose wiring connections.

SYTF2 for use with Symmetra RM with 208Vac Input and Output only


SYTF2 should only be used with 208 VAC input feed when connected to a Symmetra RM.

Product Line

Symmetra Step-Down Transformers


SYTF2 - all serial ranges


Due to the number of turns on the windings of this transformer, he NEMA 5-15 120VAC outlets on the rear of the SYTF2 will supply 120 VAC only when 208 VAC is supplied on the input.  

Please be aware that the Symmetra RM can provide different output voltage from 200 - 240VAC depending upon the settings in the PowerView. The default setting for North America is 208VAC. The SYTF2 is used to transform this voltage from 208V AC to 120V AC. If the output voltage of the Symmetra RM is changed to 240V AC , the SYTF2 will transform this to ~ 139 VAC. This may cause a sustained over voltage situation for some loads and possibly damage the loads' power supply. Do not provide a continuous AC supply to the SYTF2 with any other voltage then 208V.

The Symmetra RM's input voltage must also be 208VAC if being used with the SYTF2. Even though the Symmetra RM has the ability to output 208VAC when receiving 240VAC from Utility power, anytime the Symmetra RM is put into BYPASS Mode the UPS will not be able to condition the output power to put out 208VAC.  If the UPS has 240VAC on the input side and is put into Bypass mode, it will then pass that voltage through the UPS to the output. This will cause the SYTF2 to be receiving 240VAC and therefore it will only be able to step it down to approximately 139VAC.


It is only recommended to use the SYTF2 along with the Symmetra RM when the Symmetra RM has both 208VAC on the input voltage (from utility) and on the output voltage (the output voltage selected through the Symmetra RM PowerView Display).


Xanbus cable information

There are a couple of types of "ethernet cables". Xanbus uses straight through. Here is information about the different types and how to distinguish between them. Using the wrong cable does not damage the inverter (RS/MS); they just don't work.

Crossover Cables vs Straight Through Cables

Ethernet patch cables can be wired in three different ways, the two main ways are called straight through and crossover. The third type is called rolled and has only specialized applications.

Generally speaking, straight through cables are used to patch between different types of equipment; for example, PCs to a hub.
Conversely, crossover cables are generally used to patch between similar types of equipment; a PC to another PC for example.
Some modern hubs don't care if you use crossover cables or straight through cables, they work out what you're using and configure themselves accordingly.

As stated at the outset, the actual difference is in the wiring. Inside the UTP patch cable there are 8 physical wires although the network only uses 4 of them (the other 4 are not used). The 8 wires are arranged in what's known as pairs and one pair is used to send information whilst the other pair is used to receive information.

On a PC, the pair on pins 1 and 2 of the connector send information, whilst the pair on pins 3 and 6 receive the information. To make PCs talk to each we therefore need to connect the send pair of one PC to the receive pair of the other PC (and vice-versa). That means we need a crossover cable. If we used a straight through cable the both be listening on the one pair - and hearing nothing, and sending on the one pair - achieving nothing.

Electrically, the straight through and crossover cables look like the diagram below: The most common cable is the straight through cable. In a home or small office network you might only have one crossover cable used - perhaps from the cable or DSL modem to the distribution hub. How do you tell what sort of cable you have in your hand? You can tell by looking at the connectors, identifying the wiring from its colors, and comparing the ends. See the next question on color codes.

Color Codes

The standards say that Ethernet connectors should be cabled with specific colors on specific pins. There are two standard layouts - if a cable has the same layout on both ends it's a straight through cable. If a cable has one layout on one end and the other layout on the other end then it's a crossover cable. Whilst not universal, the color codes shown below are generally used on professional cables.

If a cable has 568A color wiring on both ends then it's a straight through cable.

If a cable has 568B color wiring on both ends then it's also a straight through cable.

If a cable has 568A color wiring on one end and 568B color coded wiring on the other end, then it's a crossover cable.

In fact, while the colors are standardized and usually followed, that's not the important part. What's more important is that one "pair" (wires that are twisted together inside the cable sheath) is used for the transmit side and another pair for the receive side. If pairs aren't used then it's likely your cable will not work. Pairs are identified by the colors. The orange wire and the orange with white stripe (or sometimes white with orange stripe) wire are a pair. The brown wire and the brown with white stripe wire are a pair. Etc.

In-place upgrade to Power Monitoring Expert (PME8.x) fails at the 'Verify Databases' step

While performing an in-place upgrade to Power Monitoring Expert (PME 8.x), the installer can halt at the 'Verify Databases' step. This will halt the PME installer and the user is unable to click continue.

Product Line
Power Monitoring Expert 8.1
Power Monitoring Expert 8.0

Power Monitoring Expert In-Place Upgrade

There is a more detailed message listed in the ION_Network.log or ION_Data.log file located in the ...\Power Monitoring Expert\Diagnostic folder.
Below is a possible error message found in the log file:

Updating SOURCE Table Constraints
ALTER DisplayName Column to NOT NULL
Msg 1205, Level 13, State 56, Server HDCSQL23, Line 123
Transaction (Process ID 54) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.

*Warning: Irreparable database damage can occur. This procedure should only be performed by users familiar with SQL Server Management Studio. Databases should be backed up prior to performing this procedure.* 

To resolve this, run the script called 'NOM12_ChangeDBOwner.sql' manually in SQL Server Management Studio.
This script can be found in the ...\Power Monitoring Expert\system\scripts directory. To run the script perform the following:

1. Open SQL Server Management Studio and connect to the instance where PME is located.
2. In the menu bar Select File -> Open -> File... and select the 'NOM12_ChangeDBOwner.sql'
3. Select the desired database (ION_Network or ION_Data) to run the script against in the 'Available Databases' dropdown.
4. Click Execute.

Note: You can also edit the .sql script with text editor (such as notepad) and manually copy and paste the contents of the script directly into a New Query using SQL Management Studio. This may be desirable if the script does not exist on the machine in which you are running the SQL query.

After the script completes, rerun the Installer choosing 'Resume' if you have shut down the Installer. If the installer is still running, choose 'Try Again'.

Changing the Language of the Symmetra PowerView RM Display


I need to change the language displayed by my PowerView RM display interface

Product Line

Symmetra Power Array
Symmetra RM
Symmetra LX
Symmetra PX
Smart-UPS VT
Smart-UPS RT 15/20 kVA
PowerView display interface


All serial ranges


The display defaults to using the English language.  The user may opt to display the information in a different language.


You can change the language by downloading new firmware into the PowerView RM interface. French, German, Italian, and Spanish are available on the enclosed CD. Support for additional languages may be available on the CD or at the APC Web site (https://www.apc.com). Product documentation in these languages also appears on the CD or at the APC Web site.  To change the language of the interface, perform the following steps in the order given.

1. Disconnect the PowerView RM from the UPS.

2. Disconnect the data cable from the RJ-45 port of the PowerView RM.

3. Connect the programming cable (included, APC part number 940-0082) between PowerView RM and the UPS data cable:
a. Attach the RJ-45 connector to the port on the rear of the PowerView RM interface.
b. Connect the female DB-9 connector of the programming cable to a serial port on the computer. The downloading computer must have access either to the file on the CD provided with PowerView RM or to the APC Web site.
c. Attach the UPS data cable to the female RJ-45 connector on the programming cable.

4. Locate the language program file to be downloaded into PowerView RM. Each language program file appears on the CD under the folder of its language(Français, Español, etc.) with a .bin extension. Program files for additional language support or code updates may be available on the APC Web site.

5. Place the PowerView interface in programming mode by pressing simultaneously the three keys on the right (Escape, Help, and Enter) for about three seconds, until the interface emits a long beep. The LCD will display the Programming screen. To leave the Programming screen before starting a file transfer (step 6), press Esc until it beeps (about one second).

6. Start HyperTerminal or another terminal emulation program on the computer. Set the communication parameters to 8 bits, no parity, no flow control, 1 stop bit, and 19,200 bps. After establishing a connection, use the Xmodem protocol to transfer the language program file from the CD or your download folder to PowerView RM. When the file transfer is complete, the PowerView RM interface will reset itself and display the Startup screen in the new language. If the file transfer fails, the interface will reset itself. Retry the file transfer by repeating steps 5 and 6.

7. Quit the terminal session. Disconnect the programming cable and reconnect the UPS data cable to the PowerView RM RJ-45 port.

8. Affix the PowerView RM to the UPS.

General Tips for Reading Modbus registers from micrologic 6.0 P devices



Having troubles reading the modbus registers from the devices micrologic 6.0 P

Product Line:

Micrologic 6.0P


modscan and kepserver; micrologic's menu; Micrologic_RCU


*can read the registers from the directions 400000 (300000) until the directions 401000 (or 301000) using a software for PC (modscan and kepserver). Those directions give us some information about baud rate, node, and other communications parameters.
*When trying to read the registers farther of the direction 401000 (301000), returned values are only "32768". More precisely, many registers before the direction 401000 (301000) also read the same.
* There's an option in the micrologic's menu that can't be changed and this is the next: "remote access = NO". It has an "access code= 0000". This also cannot be changed. In the user's guide, its says that "if you want to enable this option you need to call to your sales manager".
* downloaded software from the schneider's webpage called Micrologic_RCU, this software permit us read parameters as currents, power factors (PF's), voltages and the different kinds of power. Don`t know why if this software can read the micrologics's registers why the other ones not. I attach a document where you can see my readings with the readings using the modscan and the readings using Micrologic_RCU.


1. NOT all Modbus registers in use for Micrologic P. For example: value "32768" simply means that it is NOT applicable from register 560 to 571, 578 to581, or 585 to 586 in Micrologic 6.0P

2. Remote setting could be only modified locally via Micrologic P display. It is in Com. setup menu under "History, maintenance and setup" (Wrench sign). Access permit and Access code could be changed here in Remote settings.

3. In the same way, remote control could be only modified locally too. It is in Remote setup menu under "History, maintenance and setup" (Wrench sign). Remote control is set as "manual" by default because the breaker could be close/open by mistake if it is in "Auto" mode to enable it.

4. Those values of currents, power factors (PF's), voltages, and the different kinds of power could be viewed via RCU as well as any other Modbus software as long as you read the right Modbus register number. For example: Using Modscan32, input Address = 1016 (register number); Length = 1; select your Device ID and holding register, you will receive 41016: = . This value represents the phase A current in amps.

5. When opening communication of RCU, it will enable remote access automatically for Micrologic P. It is recommended to use Micrologic software like RCU, RDU, or RSU rather than the third party software to work with Micrologic P or H type relay.

What ION7550/ION7650 firmware downloads are available and what changed?

Where can I download ION7550/ION7650 firmware and what was updated?

Product Line

Firmware Download Links

The table below lists the current and past firmware versions with associated download and What's New? document links:
Firmware Version ION7650 Firmware* ION7550 Firmware* What's New? Document Notes Release Date
V411 Download Download See Below Only compatible with -05 hardware July 2018
V410 Download Download Details Only compatible with -05 hardware March 2017
V401 Download Not Available Details Only compatible with -05 hardware March 2016
V400 Download Not Available Details Only compatible with -05 hardware Feb 2015
V375 Download Download See Below Use for -04 and older hardware July 2018
V374 Download Not Available Details   March 2016
V373 Download Download Details   Dec 2014
V371 Download Download See Below   June 2012
V366 Download Download See Below   Feb 2012
V360 Not Available Download Details    
V355 Not Available Not Available Details    
V350 Not Available Not Available Details    
V331 Not Available Not Available See Below    
V330 Not Available Not Available Details    
V321 Not Available Not Available Details    

*Older versions with 'Not Available' status may be requested from Technical Support if required.

Additional descriptions for firmware versions are as follows:

No new features.
This firmware release supports EN50160:2010 (Edition 4) and IEC 61000 4-30 Edition 3. EN50160 is a European standard that defines the voltage characteristics of the electricity supplied by public distribution systems. The latest firmware version for this meter now supports the EN50160:2010 (Edition 4) standard. The IEC 61000-4-30 (4-30) standard defines methods for measurement and interpretation of power quality parameters in 50/60 Hz AC power supply systems. The standard describes measurement methods for relevant parameters to obtain reliable, repeatable and comparable results using any compliant meter. 
V400 is a general firmware release that adds support for new metering hardware. In addition this firmware release reduces the 7x50e and 7x50s variants into one allowing for IEC61850 and10Meg of logging memory to occur upon the same device. V400 adds compatibility for the -05 hardware revision option. This can be found as the last two digits of a meters serial number. V400 will NOT be compatible with previous versions of hardware ( -04 or earlier). In addition previous firmware revisions (pre V400) will not be compatible with the -05 hardware. We have consolidated the e (IEC61850) and s (standard) variants into one release. This means ALL devices ordered with V400 will now contain IEC61850 functionality as well as contain the 10M logging memory. Both features can be implemented in frameworks simultaneously. NOTE: To support the new features in v400, download the latest version of ION Setup from the website. 
*The V374s version is the standard version. *The V374e version is for IEC61850 protocol support. This firmware is for the older hardware platform (RevA, if you like). The equivalent firmware for the RevB hardware platform is V401.
Firmware V373 is a general firmware release that adds support for the following features: (1) Access to more voltage data (2) Enhanced interharmonic distortion calculation (3) Display module enhancements (4) initial release of the PowerLogic Remote Display and also includes security enhancements. NOTE: For more detailed information about any of these features, please find the document entitled "What’s new in ION7550/ION7650 v373" (7EN12-0276-00). In preparation for upgrading your meter's firmware please download the latest firmware version (.upg file) and the appropriate Meter Template (.dcf file). Note that releases of Meter Template files often do not keep pace with firmware releases so do not be concerned if the firmware version number in the label of latest available template file is not as high as the version number of the firmware file. The main thing is to get the latest available file for each of firmware and template. ION Setup (freeware utility) is the recommended tool for the firmware upgrade process. See the Upgrading ION Device Firmware technical note for complete details.
Important Notes: *Generally, two versions of firmware are available for the ION7x50 devices: VXXXe with IEC 61850 implementation, and; VXXXs without IEC 61850 implementation. *IEC61850 is supported with the consequence of a reduction of the available logging memory. If you upgrade a 10MB meter to use IEC 61850 firmware, the meter’s logging memory will be reduced to 5MB. If the meter is subsequently loaded with non-IEC 61850 firmware, the meter’s original logging memory will be restored.  

Firmware V371 is a general firmware release that adds support for the initial release of the PowerLogic Remote Display and also includes security enhancements. In preparation for upgrading your meter's firmware please download the latest firmware version (.upg file) and the appropriate Meter Template (.dcf file). ION Setup (freeware utility) is the recommended tool for the firmware upgrade process. See the Upgrading ION Device Firmware technical note for complete details.
Important Notes: *Two versions of firmware are available below namely: V371e with IEC 61850 implementation, and;V371s without IEC 61850 implementation. *IEC61850 is supported with the consequence of a reduction of the available logging memory. If you upgrade a 10MB meter to use IEC 61850 firmware (7650V360e), the meter’s logging memory will be reduced to 5MB. If the meter is subsequently loaded with non-IEC 61850 firmware (7650V360s), the meter’s original logging memory will be restored. 
Firmware version 366 (V366) for the ION7x50 adds Modbus mastering over TCP support for up to 10 connections. This is in addition to the 8 available Ethernet connections and is also in addition to the Modbus master functionality in both serial ports. This release also includes various communications bug fixes. When upgrading your meter's firmware please download the latest firmware version (.upg file) and the equivalent Meter Template (.dcf file). You can upgrade meter firmware using ION Setup or ION Enterprise. See the Upgrading ION Device Firmware technical note for complete details
Important Notes from V360 (applicable to V366): * Two versions of V360 firmware are available below: with IEC 61850 implementation (7x50V360e) and without IEC 61850 implementation (7x50V360s). * IEC 61850 can only be purchased on 5MB meters, not 10MB meters. If you upgrade a 10MB meter to use IEC 61850 firmware (7x50V360e), the meter’s logging memory will be reduced to 5MB. If the meter is subsequently loaded with non-IEC 61850 firmware (7x50V360s), the meter’s original logging memory will be restored.* The non IEC 61850 firmware version (7x50V360s) still has new features available, such as COMTRADE waveform recording.* To find ICD files related to the IEC61850 implementation on ION7x50 meters, search the keyword icd on any schneider-electric.xxx site 
Firmware version 360 (v360) for the ION7550/ION7650 adds IEC 61850 server functionality. This includes FTP support and the ability to save waveform data in COMTRADE format.
Firmware version 355 (v355) and factory template 7550/7650_v355_FACPQ_V3. for the ION7550 / ION7650 adds International Electrotechnical Commission (IEC) 61000-4-30 Class A Edition 2 standard compliance for the ION7550 / ION7650 and the ability to configure the event priority value for digital input state change events.
Firmware version 350 (v350) for the ION7550 / ION7650 adds a number of new features as well as support for the new Communications Card.
New features
  • Disturbance Direction Detection capabilities are now available.
  • Localization options have been added to the meter, including:
    • the ability to set the language of the front panel display to English, Spanish, French or Russian.
    • the option to customized IEEE/IEC convention settings.
  • Setpoint learning functionality has been added. 
  • The meter can function as a Modbus gateway, forwarding Modbus packets from a master through the meter to downstream serial devices.
  • Trending and Forecasting functionality has been added.
  • The meter can now communicate selected values over the Ethernet via SNMP.
  • Support for a new communications card has been added.
  • A default IP Address has been added. For more information on these features, see the relevant sections in this document.
Other changes
  • Power Availability has been removed from the default template.
  • V4, I4, I5 waveform recorders have been removed from the default template.
  • Thermal Demand has been removed from the default template.
Firmware version 331 (v331) for the ION7550/ION7650 meter improves Class A compliance with the IEC 61000-4-30 (2003 - 1st Edition), or “4-30” power quality standard. Compliance improvements included are Class A Flicker with no exceptions
Firmware version 330 (v330) for the ION7550 / ION7650 meter supports Class A compliance with the IEC 61000‐4‐30 (2003 ‐ 1st Edition), or “4‐30” power quality standard.
Firmware version 321 features enhanced Modbus Mastering with four ION modules new to the ION 7550 /ION 7650 platform. The Modbus Master Device and Modbus Master Mapping modules work together to offer improved setup of Modbus read functionality. The Averaging module provides simple averaging and easily links with other Modbus modules. The Modbus Master Options module allows multiple serial connections to different loops of Modbus devices.
Advanced meter security provides an additional layer of security, allowing you to configure up to 16 users, each with unique access rights to the meter. Access rights consist of different security levels, permitting different users to read values, perform resets, time sync the meter clock, or configure meter settings.

Where can I get support for APC and MGE Products?

For support on APC and MGE products please visit:  https://www.apc.com/support/

AC Power
Additional Management Cards and Options
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