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grommet flex cord lock

Catalogue Number: 38

Grommet, Suit 2.5sqmm Ordinary Duty Flexible Cord With Clamp

grommet flex cord lock
Colour: White Electric
Colour: Per UOM Std.
  • White Electric 1 PCE
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Key Features & Specifications

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  • For safety and to anchor cables
  • Suits up to 2.5 sqmm ordinary duty with clamp
Range of product
Standard Series
Product brand
Clipsal
Product or component type
grommet
Depth
30 mm
Length
25 mm
Width
21 mm
EU RoHS Directive
Compliant

Documents & downloads

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  • Product Brochures

  • CAD Files and Packs

  • Technical Data Catalogues

  • Technical Leaflet

  • Installation Instruction

  • Operating Manuals

  • Specifications

  • Certificates (MSDS)

  • Corporate Marketing

Frequently Asked Questions

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Whats the dimensions for a PD20, PD20F

 70 x 52 x 38 (H x W x D) 

Whats the dimensions of a PD35 ,PD35F

 70 x 52 x 38 (H x W xD)

I have Altivar 38 and 58 Drives with an embedded VW3A58310 cards. What ModbusTCP services does this support?

The Altivar 38 and 58 Drives with the embedded VW3A58310 cards support being a Modbus Server, FDR client, BootP client and embedded web diagnostics.


Legacy KB System (APS) Data: RESL173858 V1.0, Originally authored by on , Last Edited by on
Related ranges: Altivar 58

Obsolete: Is an ATV38 AC drive available?

Issue: 
Does Schneider Electric still sell the ATV38 drive?

Product Line:  
AC variable frequency drives (VFDs)

Environment:  
Altivar 38 VFDs

Resolution:  
The ATV38 is only available in Europe. In North America please contact your distributor or the Drive Product Support Group for a proper cross reference. Drive recommendations will depend on the application requirements.

What is the part number of the 30M adaptor to suit Prestige?

The part number is P30Z .It takes any 30 series mechs.
Please click this link for more information
https://www.clipsal.com/Trade/Products/ProductDetail?catno=P30Z

Key Features

  • Mounting accessories
  • Switch mechanisms
  • Prestige panel
  • Suitable for mounting standard Clipsal 30 series mechanisms to the Prestige P2000 collection
  • Dimensions: 38 mm Length x 38 mm Width x 18 mm Depth
User-added image
 

Which Transparent Ready services do the Altivar 38 and Altivar 58 support?

The Altivar 48 and 58 support:
- Modbus server on TCP 502
- FDR client with DHCP option 61 (client unique identifier), role name
- BootP client
- Embedded Diagnostics


Legacy KB System (APS) Data: RESL173793 V1.0, Originally authored by on , Last Edited by on
Related ranges: Altivar 38

What is the part number for 24V AC coil for LC1D18 contactor?

The part number for 24V AC coil for LC1D18 contactor is LXD1B7

LXD1B7 
TeSys D - contactor coil - LXD1 - 24 V AC 50/60 Hz for 9… 38 A contactor
For more information see: https://www.schneider-electric.com.au/en/product-range-selector/664-tesys-d/?p_url=http%3A%2F%2Fwww.ops-ecat.schneider-electric.com%2Fecatalogue%2Fbrowse.do%3Fel_typ%3Dproduct%26cat_id%3DBU_POW_664_L3_Z010%26conf%3Dbasket%26prd_id%3DLXD1B7%26scp_id%3DZ010

Bonjour, Sur une application future, un ATV 38 sera pilote en "mode ligne" par un automate via la prise Modbus integree. Un entree logique du bornier...

Goals and Symptoms

Bonjour, Sur une application future, un ATV 38 sera pilote en "mode ligne" par un automate via la prise Modbus integree. Un entree logique du bornier sera parametree pour passer en "mode forcage local". Nous cherchons a savoir ce qui ce passe lorsque l'on passe en forcage local (entree logique forcage local activee) et que le moteur est en marche an mode ligne au moment du forcage, pour les differents cas suivants : - moteur en marche, forcage en mode local, bornier en 3 fils, LI1 activee - moteur en marche, forcage en mode local, bornier en 2 fils, lI1 activee - moteur en marche, forcage en mode local, bornier en 2 fils, aucune entree logique atviee.

Causes and Fixes

Si le variateur est piloté par la ligne et que l'on active la Li de forçage local:

- le variateur va s'arrêter en roue libre même si un ordre de marche est activé. Il sera nécessaire de redonner un ordre de marche pour faire démarrer le moteur. ( 2 fils ou 3 fils ). Noter que le Drivecom retournera en étape initiale.

Ou peut-on trouver le certificat de conformite constructeur de l'ATV58F ?

Goals and Symptoms

Où peut-on trouver le certificat de conformité constructeur de l'ATV58F ?

Causes and Fixes

What is the part number for a Ftype in the prestige range?

Unfortunately this is not a standard preassembeled part. However, you can use a P30Z (Prestige Bezzel) with a 30PFM (30 F-Type mechanism).

Some of the key features for the P30Z are:

  • Mounting accessories
  • Switch mechanisms
  • Prestige panel
  • Suitable for mounting standard Clipsal 30 series mechanisms to the Prestige P2000 collection
  • Dimensions: 38 mm Length x 38 mm Width x 18 mm Depth
For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=P30Z


Some of the key features for the 30PFM are:
 
  • Pay TV approved outlet rated to 3 GHz
  • Mating connections screw into the connector to provide minimum signal loss and optimum impedance matching to substantially reduce reflections and ghosting
  • TV antenna socket 75 Ohm
  • Suits PAY TV
  • IR pass through
For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=30PFM​


Does the VW3A8104 Powersuite software kit include the cables?

Issue:
Does the VW3A8104 Powersuite software kit include the cables?

Product Line:
Powersuite

Environment:
All

Cause:
N/A

Resolution:
No. This is the software only. The cable kit is VW3A8106.

What mechanical and electrical interlock kits are available to field assemble a reversing contactor from the LC1D09 through LC1D38 (9 to 38 amp ) Tesys contactors?

Issue:
Identifying interlocks to field assemble a reversing contactor

Product Line:
IEC contactors and starters

Environment:
Products sold and used in the United States

Cause:
Field assembling a reversing IEC contactor

Resolution:
Use the LAD9R1V kit for mechanical and electrical interlocking or use the LAD9R1 kit for mechanical interlocking without electrical interlocking. Both include power connections


 

A t-on l'acces a la protection par sondes PTC si on utilise la carte Interbus S sur ATV58 et ATV38 ?

Goals and Symptoms

A t-on l'accès à la protection par sondes PTC si on utilise la carte Interbus S sur ATV58 et ATV38 ?

Causes and Fixes

La sonde PTC se connecte sur la carte ESDT, l'ATV58 ou 38 ne peuvent recevoir qu'une carte option, donc impossible d'avoir ESDT et Interbus-S en même temps

I saw in previous question (Resolution Number: 153574), for the standard IEEE519, Are the ATV38 conform in accordance with IEEE519 please sent me the ...

Goals and Symptoms

I saw in previous question (Resolution Number: 153574), for the standard IEEE519, Are the ATV38 conform in accordance with IEEE519 please sent me the detail documents if you have it.

Causes and Fixes

It's possible after registration to download this recommendation at:

https://normes.fr.schneider-electric.com/Documentation/Norm3.nsf?OpenDatabase&Login=1

Do you know the color code of ATV38? (In China, we use a serial number to define different color ,that is color code,for instance Red is GB-0001 etc....

Goals and Symptoms

Do you know the color code of ATV38? (In China, we use a serial number to define different color ,that is color code,for instance Red is GB-0001 etc. It is a color standard.I am not sure if it is the same in France?)

Causes and Fixes

The color of plastic is RAL7030, it's a standard in Europe and it's possible to have more details with a painting manufacturer.

Air flow for ATV78 from 200kw up to 710kw

Goals and Symptoms

For our costumer in the M30 project that are going to buy some ATV78, they are asking me about the flow of the fans necessary for the enclousure, in the catalog page 38 it apeears up to 160kw, and I need for the powers from 200 to 710kw high torque

Causes and Fixes

From ATV 780C20Y to ATV 780C31Y -> air cooling: 2600m3/h
From ATV 780C35Y to ATV 780C50Y -> air cooling: 3900m3/h
From ATV 780C56Y to ATV 780C71Y -> air cooling: 5200m3/h


Legacy KB System (APS) Data: RESL180523 V1.0, Originally authored by on , Last Edited by YoBl on 01/16/2007
Related ranges: Altivar 78

Is there a base compatible with the 342-WE

No, unfortunately there is no base avaliable for this product as it was designed to mount directly to a ceiling. However there is an adaptor plate avaliable which acts as a base, the part number is 150. Some of its key features are:
  • Suits round junction boxes, surface mounting accessories, 342 Ceiling Switches, 412 Series Surface Sockets and surface mounting products with 46 mm and 38 mm dual mounting centres
  • Mounting Centre: 38mm & 46mm
  • 77 mm Diameter x 3 mm Depth

For further information please visit https://www.clipsal.com/Trade/342&adaptplaes/
 

Is there a cabinet fan with the dimensions 222 x 60 mm?

No, unfortunately we do not have anything that matches those specifications exactly.
However we do have a product that is similar. The part number is OW5845.
It is also a 240V cabinet fan.
Some of its key features are:
  •     Slim axial fan
  •     Body made from die-cast aluminium
  •     Impeller made from fibreglass reinforced with nylon
  •     172 mm overall intake
  •     148 mm diameter hole
  •     38 mm Depth
  •     1 speed
  •     Ball bearing motor
  •     -10 to 65 deg C maximum operating temperature
  •     With OW6421 protection grille


For further information and documentaion on this product please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=OW5845

 


   

 

Are contactors LC1D38.. and LC1D40A.. the same size?

No the two contactor are not the same size, LC1D40A.. is bigger.

LC1D38N7
TeSys D contactor - 3P(3 NO) - AC-3 - <= 440 V 38 A - 415 V AC 50/60 Hz coil     LC1D40AN7 TeSys D contactor - 3P(3 NO) - AC-3 - <= 440 V 40 A - 415 V AC 50/60 Hz coil

For more information see:
https://eshop.schneider-electric.com/product.aspx?org=21&lang=1&dist=276&prod_id=LC1D38N7;
https://eshop.schneider-electric.com/product.aspx?org=21&lang=1&dist=276&prod_id=LC1D40AN7




 

How quickly will the HS Power Meter Module fill the on board memory of an ION 7550/7650 meter?

The calculation in this article shows how much time it would take for a High Speed (HS) Power Meter Module to fill 10MB on-board memory of ION 7550/7560. HS Power Meter Module updates their measurement as fast as once per half cycle (rather than once per second) or twice in every cycle.
The assumptions made are as follows:


  • 1. On board memory size is 10MB

    2. Using firmware version 360 or later for the meter

    3. The meter has only one data recorder module with six inputs (3 phase voltage, 3 phase current)

    4. No waveform recorder module or event log controller module is in use

    5. The HS Power Meter Module is updating twice in every cycle

    •  

      If we are working on a 60 Hz system, then there will be 120 updates in one second.

       

      Each phase voltage or phase current data takes 5 byte of space and each time stamp takes 8 byte of space.

      That is, each update will be 38 byte long (=6X5 byte+8 byte). This 38 byte of memory will be called log.

      The total on board memory is 10 MB or 10485760 byte (1MB= 1024 KB, 1 KB= 1024 byte).

      Therefore, the on board memory can hold 275941.0526 logs.

      In one second there are 120 logs which will fill the entire memory in 2299.508 seconds or in .63875 hour or 38.32500 minute.

      Due to this tremendous rate, HS Power Meter Module is only used for recording sub-second events (for example transients) over a very brief period.


Legacy KB System (APS) Data: RESL206997 V1.0, Originally authored by MaTh on 12/28/2011, Last Edited by MaTh on 12/28/2011
Related ranges: ION7550/ION7650

PME 9.0 How to Expose Custom Measurements for Use in Web Applications issue with special character. NULL argument passed to spTS_Triples_Create

*Note: Irreparable database damage can occur. These procedures should only be performed by users familiar with SQL Server Management Studio. Databases should be backed up prior to performing this procedure.* 
*Contact technical support BEFORE any change if you are not sure how to customize the queries* 

The issue:
The customer has created a custom measurement called “Dif. Temperatura Gore Mag1 (°C)”.
The measurement has already historical data and we are working with PME9. Is PC-Logging implemented on VIP
 I followed the last version  “PME 9.0 How to Expose Custom Measurements for Use in Web Applications” posted here
 
The problem is that I believe the character ‘°’ that is in the name does not allow the query to finish correctly.
 
This is the portion of code I have edited
 

--------------------------------------------------------------------------
-- EXAMPLE USER CODE - EDIT/COPY/PASTE THE BELOW AS NEEDED
--------------------------------------------------------------------------
INSERT INTO @Measurements VALUES('Dif. Temperatura Gore Mag1 (°C)','aggregation','average')
INSERT INTO @Measurements VALUES('Dif. Temperatura Gore Mag1 (°C)','unit','unit/degreecelsius')
INSERT INTO @Measurements VALUES('Dif. Temperatura Gore Mag1 (°C)','quantity','quantity/temperature')
INSERT INTO @Measurements VALUES('Dif. Temperatura Gore Mag1 (°C)','CDM/descriptivename','Temperature')
INSERT INTO @Measurements VALUES('Dif. Temperatura Gore Mag1 (°C)','CDM/engineeringname','Temperature')
 

 
And this is the output we get
 
(1 row affected)
 
(1 row affected)
 
(1 row affected)
 
(1 row affected)
 
(1 row affected)
Validating measurement predicate/object combinations ...
--------------------------------------------------------
 
Validation of measurement predicate/object combinations completed.
--------------------------------------------------------
 
Running in measurement update mode ...
Msg 50000, Level 16, State 1, Procedure spTS_Triples_Create, Line 38 [Batch Start Line 0]
NULL argument passed to spTS_Triples_Create.
Msg 50000, Level 16, State 1, Procedure spTS_Triples_Create, Line 38 [Batch Start Line 0]
NULL argument passed to spTS_Triples_Create.
Msg 50000, Level 16, State 1, Procedure spTS_Triples_Create, Line 38 [Batch Start Line 0]
NULL argument passed to spTS_Triples_Create.
Msg 50000, Level 16, State 1, Procedure spTS_Triples_Create, Line 38 [Batch Start Line 0]
NULL argument passed to spTS_Triples_Create.
Msg 50000, Level 16, State 1, Procedure spTS_Triples_Create, Line 38 [Batch Start Line 0]
NULL argument passed to spTS_Triples_Create.
Measurement update operations completed.
 
Resolution
Make a backup of the databases and VIP logic
 
  1. In the VIP, rename the Arithmetic module output from “Dif. Temperatura Gore Mag1 (°C)” to “Dif. Temperatura Gore Mag1 (Deg C)”.
Close the VIP such that LogInserter can retrieve the logs and create this new measurement name.
 
  1. Confirm that the new measurement name and associated data appears in the system (dashboards)
 
  1. You will need to determine the QuantityID for this new measurement from the ION_Data database, in the Quantity table
SELECT *
              FROM [ION_Data].[dbo].[Quantity]
name like '%Dif. Temperatura Gore Mag1 (Deg C)%' 
  1. In SQL Management Studio, run the attached “Check_ION_Data for Records.sql” query to understand exactly how many records exist in the ION_Data database under “Dif. Temperatura Gore Mag1 (°C)”
You will want to note the number of records that exist for this original measurement
 
  1. Once you have the QuantityID for the original measurement, you can update the next attached query “Update_ION_Data for Records.sql
  2.   The update statement is commented out for safety.  Once you are 100% confident in your update query with the number of records being updated and the QuantityID for the new measurement, you can uncomment lines 6, 7, and 8 and run the query
 
Note2:  You can run this query with the comments in place, and it will simply return the number of records found.
 
In this query, you need to:
  • Update the QuantityID to match the ID for the new measurement from Step 3 above
  • Run the query with the comments in place to confirm the record count that will be updated
  • Remove the comments from lines 6, 7, and 8 once you are ready to perform the update
 
  1. Rerun the “Check_ION_Data for Records.sql” query and confirm that there are now zero records under the original measurement name.
You can then quickly modify this query to check the new measurement name to confirm all historical data is now under the new measurement name.
 
  1. Check in the PME dashboard that the data appears as expected.

Check the video below:
 

Why are 9001KM38 listed twice, as resistor and full voltage light modules?

Issue:
Is the 9001KM38 a resistor type or full voltage type of light module?

Product Line:
Harmony Pushbuttons

Environment:
All Products

Cause:
Product Features

Resolution:
Both descriptions are accurate. They are both the same device but can be selected by either description depending on the application/preference.

What is the coil consumption or burden for the Tesys LC*D** contactors?

* 1 or 2
** 09 through 38

Issue:
Coil consumption or burden for the Tesys LC1D/2D contactors from 9A - 38A

Product Line: 
Contactors and Starters - IEC

Environment:
North American Products

Resolution:
All AC coils for the LC1D09 through LC1D38 3-pole contactors ( including ring tongue, quick connect and spring terminal versions ) have an inrush of 70 volt-amps for either 50 or 60 Hertz applications, and a sealed value of 7 volt-amps for 50Hertz applications or 7.5 volt-amps for 60 Hertz applications.

Do power wires need to be installed in separate conduits for AC drives?

Issue:
Do power wires need to be installed in separate conduits for AC drives?

Product Line:
Altivar drives

Environment:
All

Cause:
Installation

Resolution:
Good wiring practice requires the separation of control wiring from power wiring. Power wiring to the motor must have the maximum possible separation from all other power wiring, whether from the same drive controller or other drive controllers. Do not run power and control wiring, or multiple power wiring, in the same conduit. This separation reduces the possibility of coupling electrical transients from power circuits into control circuits or from motor power wiring into other power circuits.
Use of special shielded cables does not reduce or eliminate the need for cable separation.
Please refer to the installation documents for more information.


 

What is the purpose of using output filter with an AC drive?

Issue:
What is the purpose of using output filter with an AC drive?

Product Line:
Altivar drives

Environment:
All

Cause:
N/A

Resolution:
Output filters protect the motor in against The Reflective Wave Phenomenon and dV/dT Peak Voltages due to long motor lead length or high cable capacitance.
Additionally, the added inductance of a filter may help reduce motor heating, motor noise, and motor vibration.

Is the output filter and the line reactor the same device?

Issue:
Is the output filter and the line reactor the same device?

Product Line:
Drives.

Environment:
Products sold in the United States.

Cause:
Product features.

Resolution:
No. Output filters and Line reactors are not the same thing. (Load reactor if applied to the output)
Filters reduce DV/DT at the motor by filtering high frequencies. This helps protect the motor.
Line reactors add impedance to the line. This reduces current distortion between the drive and motor if applied to the output. It reduces current distortion on the line when applied to the line side of the drive.
See the information for the specific device for additional details.

Filter info at: https://www.transcoil.com/#klc
Reactor info at: https://www.mtecorp.com/lineload.html


 

Where can I get technical support for AC Drives and Softstarts?

Phone:  888-778-2733
Phones are staffed Monday to Friday, 8am to 8pm EST.  Outside of normal hours, emergency phone support is still available.  Call the Drives PSG and provide contact details and someone will return the call.  

Fax:  919-217-6508.
Email:  drive.products.support@schneider-electric.com

By chat is through this link :
https://www.schneider-electric.us/en/work/support/customer-care/

Literature is available in the Technical library.  Visit www.schneider-electric.us and select the Techical library link.  For customers outside the USA, visit our corporate site at:  www.schneider-electric.com and select your country to find the local support contact information in your area.  

 

A customer would like to use LONWORKS in order to link with ATV38. Does LONWORKS provide its network management in "Windows" version in order to perfo...

Goals and Symptoms

A customer would like to use LONWORKS in order to link with ATV38. Does LONWORKS provide its network management in "Windows" version in order to perform address assign, commissioning, network variable bindings and configuration? Does LONWORKS provide another modle as if those communication cards which can be mounted on ATV38's control board?

Causes and Fixes

For the management it depend to the used master, but now all software are under Windows, more informations at: www.lonworks.com or www.gongkong.com.
The parameter table for ATV58 is fixed in the gateway.

je suis a la recherche des informations suivantes : Possibilite de sauvegarder la configuration du variateur et de la carte VW3A58310 Powersuite...

Goals and Symptoms

je suis à la recherche des informations suivantes :

Possibilité de sauvegarder la configuration du variateur et de la carte VW3A58310

Powersuite mémorise-t-il l'ensemble de la configuration ?

Faut-il impérativement utiliser le terminal en façade ?

Les mots de la table d'échange via IOscanning sont-ils modifiables par le terminal en façade ?

Sur un échange du variateur seul que faut-il recharger ?


Application : station SIAAP Valenton 70 variateurs ATV 38 en Ethernet.

Causes and Fixes

1 - Powersuite mémorise toute la configuration du variateur ( prendre v1.5 )
2 - Le terminal en façade n'est pas une obligation mais peut rendre service pour visualiser des paramètres aprés la mise en service.

3 - Sur échange variateur, faire un Tune et recharger toute la conf, via powersuite ou le keypad ( sauvegarde possible dans un fichier de la keypad )

4 - La conf I/O scanning se trouve dans le serveur ( automate ) et ne peut être sauvegardée dans le keypad ou powersuite.

Materiel concerne : ATV38HC13N4 + inductance de ligne VW3A68502. Objet : Calcul du courant de ligne a partir des courants par harmonique. Question...

Goals and Symptoms

Materiel concerné : ATV38HC13N4 + inductance de ligne VW3A68502.
Objet : Calcul du courant de ligne à partir des courants par harmonique.

Question : Si l'on applique la formule suivante; "Le courant de ligne est egale à la racine carré de la sommes des carrés des valeurs efficace par rang d'harmonique" nous n'obtenons pas la valeur indiquée dans le catalogue.
A savoir dans le catalogue le courant de ligne est de 191A alors que par le calcul suivant les valeurs (voir fichier attaché) I ligne 218A.

Facts and Changes

Voir fichier attaché pour obtenir les courant efficace par rang d'harmonique sur ATV38C13N4+VW3A68502.

Causes and Fixes

Le tableau du catalogue est donné pour 400 Vac, le fichier Excel est pour 380 Vac. Dans les 2 cas il s'agit de simulation.

There is an application with Altivar 38 with pump switching card where the auxiliary pump is driven by an Altistart 48.There is also Modbus connection...

Goals and Symptoms

There is an application with Altivar 38 with pump switching card where the auxiliary pump is driven by an Altistart 48.There is also Modbus connection where the master is a Twido PLC and the slaves are the ATV38 and the ATS 48. The problem is that en error ERR 7 (erreur LS) is appeared at the ATV38 display.What kind of error is that and what can we do about it?

Facts and Changes

ATV38 with Modbus connection

Causes and Fixes

Product trips transiently to "Err3" or "Err7" fault. Both faults type are generated by the display module.
This one communicates with the microprocessor of control card .
When incorrect messages occur during the communication and after some repetition of exchanges , the display module shows to "ErrX".
This is a very difficult fault to reproduce because depending of environment ( lenght of wire between display module and control board , motor running, disrupted site ) and the combination between display module and control board.

Origin of problem :

Insufficient immunity of communication facing the various disturbances.
The communication frames managing is made by integrated components called "drivers". One is located on control board, the same is inside display module. This fault is the result of wrong interpretation of display module of logic level between two communication frames.
This technical conceived problem is appeared from August 2000.

Corrective action:

This failure has been resolved by a modification of two values of resistors inside the display module.
The revision levels become:
· A20, B20 for the ATV58 display modules.
· A02 for the ATV58Fdisplay modules.

This evolution is applied from the week 47/2000 on all manufactured PRODUCTS and all VW3A58101 spare parts.


Information for internal use:

We have noticed that anyway neither control board nor display module have never been directly to the fault origin . Fault "Err X" is always due to the association of two items.

On no account this failure cannot to disrupted the motor running but she can to disturb only the programming of product.

If during the programming, a customer encounters to " Err3 " or " Err7 " with a product manufactured from the week 31/00 to 46/00 , it is advised to exchange only the VW3A58101 display module.

This problem can also appear if the baudrate of internal communication was modified ( subD 9 pins ) and there is a difference between the keypad and internal modbus.

A solution is to reset the inverter with the 50/60 Hz switch to return the baudrate in factory setting, don't forget to accord the Twido PLC.


Legacy KB System (APS) Data: RESL156317 V3.0, Originally authored by on , Last Edited by on
Related ranges: Altivar 38

How to Install a Duct System in an EcoAisle.

Issue:  
How to Install a Duct System in an EcoAisle.

Product line:
EcoAisle 

Environment:  
All

Cause:  
Install 

Resolution: 

Duct System Installation

IMPORTANT: Install support brackets before proceeding with the remainder of this installation.

Refer to “Support Bracket Installation” on page 38 for instructions on how to install the support brackets.
 

  















































We used a ATV38HC10N4X and a VW3A58301 communication card. After making the motor measurement everything works fine. If we switch of the power the AT...

Goals and Symptoms

We used a ATV38HC10N4X and a VW3A58301 communication card. After making the motor measurement everything works fine. If we switch off the power, the ATV loses all his parameters and he of course goes on error (because parameters do not fit, he needs a too high current). The weird thing is this happens 2 times out of 3. In the other cases he can remember the stored parameters. This random behaviour is not reproducable, next time it is 3 times out of 5. In the Premium we used the FSD C8P profile which you find under the standard STD_P library. We also tried to couple the "CMI" "Outputword number 2, Bit 2" to activate the stored paramters in EEPROM after switching on again the ATV38. It did not change the behaviour. It is still kind of random behaviour. On the whole there are 2 ATV 38 (both with same behaviour) and 5 ATV58 which we managed to work properly.

Causes and Fixes

With ATV38 and Fipio it's necessary to check box "Local settings" because there is some problems if you transmit the configuration parameters. If you need more data, you can use the VW3A58311 card with ATV58F PKW profile to use the messaging capacities.


Legacy KB System (APS) Data: RESL160778 V1.0
Related ranges: Altivar 38

What is the standard warranty for Altivar drives, Altistart soft starters, and enclosed "Flex" style systems?

Issue:
What is the standard warranty for  Altivar drives, Altistart soft starters, and enclosed "Flex" style systems?

Product Line:
Altivar and Altistart

Environment:
All

Cause:
Warranty for Drives and Soft Starters

Resolution:

These products have a 18 month warranty from the date of purchase.
If there is no purchase order number to prove the date of purchase then the date code in the serial number will be used.
Training technicians are told that products get 18 month standard warranty from date of invoice. With Authorized Startup they get an additional 6 months (parts only) from Invoice, unless it`s beyond warranty then 6 months from date of startup.
Other terms and conditions apply. Please contact the point of purchase or the SquareD sales office for additional details.

Extended product warranty may be purchased through the distributor or SquareD field sales office.
This should be noted on the original order number for tracking purposes.

https://www.schneider-electric.us/en/download/document/8800DB0101/

Why is the ATV61/71 Drives responding slowly to speed change commands on AI1 or AI2?

Issue:
Why is my ATV61/71 responding slowly to speed change commands on AI1 or AI2?

Product Line:
Altivar 61 and 71 drives

Environment:
Altivar drives which receive their speed reference signal on AI1 or AI2 from a PLC or some other type of control panel such as refrigeration control

Cause:
Customers noticing lag between commands issued for speed changes and the drives' response to command 

Resolution:
We need to determine whether the issue resides with the reference signal, with the drive, or somewhere in between. One way to do this is by monitoring the voltage (if using AI1) or current (if using AI2) in the drive's I/O Map while issuing commands. We need to see whether the appropriate value changes on the drive immediately when commands are given. 

On the drive's keypad, from the Main Menu:

1. Select Drive Menu (push in on the wheel with Drive Menu highlighted)
2. Scroll down (turn the wheel clockwise) to and select menu 1.2 Monitoring
3. Select I/O Map
4. Scroll down and select Analog Inputs Image. AI1 and AI2 will be listed on the left of the screen with their respective values on the right
5. While staying on this screen, monitor the voltage or current value (whichever is being used) while you change the speed reference from your control circuit

If the voltage or current reading changes immediately when the reference signal changes, then the Accel and Decel times in the drive's programming might need to be adjusted down to accomplish a faster speed change. And if the readings change after some lag, then the issue is with the speed reference signal coming in.

For additional reference please see the ATV61 Programming Manual:
-How to get to the Analog Inputs Map- pages 39-40 
-Modifying the Accel and Decel times- page 38

How to read alarm status's via registers on a CM3000/CM4000 series meter

Issue
Reading alarm registers

Product Line
CM3000
CM4000

Environment
Alarming

Resolution
Register 10011 - 10022 (12) contain the active alarm status for all alarms in a Series 4000 or 3000 Circuit Monitor (CM3, CM4). The least significant register is 10022 and 10011 is the most significant register. Therefore, register 10022 contain the status of the first 16 alarms. In binary, the least significant bit (referred to as bit 00) to the right of the register represents alarm 1, bit 01 = alarm 2, bit 02 = alarm 3, and ...........

1 = alarm is active
0 = alarm is inactive

Example:.
Alarm 2 and 4 are active (bits 01 and 03)
register 10022 reads 0000000000001010 in binary


Alarm Description
01 Over Current Phase A Over Ia 
02 Over Current Phase B Over Ib 
03 Over Current Phase C Over Ic 
04 Over Current Neutral Over In 
05 Over Current Ground Over Ig 
06 Under Current Phase A Under Ia 
07 Under Current Phase B Under Ib 
08 Under Current Phase C Under Ic 
09 Current Unbalance, Max I Unbal Max 
10 Current Loss Current Loss 
11 Over Voltage Phase AN Over Van 
12 Over Voltage Phase BN Over Vbn 
13 Over Voltage Phase CN Over Vcn 
14 Over Voltage Phase AB Over Vab 
15 Over Voltage Phase BC Over Vbc 
16 Over Voltage Phase CA Over Vca 
17 Under Voltage Phase A Under Van 
18 Under Voltage Phase B Under Vbn 
19 Under Voltage Phase C Under Vcn 
20 Under Voltage Phase AB Under Vab 
21 Under Voltage Phase BC Under Vbc 
22 Under Voltage Phase CA Under Vca 
23 Voltage Unbalance LN, Max V Unbal L-N Max 
24 Voltage Unbalance LL, Max V Unbal L-L Max 
25 Voltage Loss (loss of A,B,C, but not all) Voltage Loss 
26 Phase Reversal Phase Rev 
27 Over kVA Demand Over kVA Dmd 
28 Over kW Demand Over kW Dmd 
29 Over kVAR Demand Over kVAR Dmd 
30 Over Frequency Over Freq 
31 Under Frequency Under Freq 
32 Lagging true power factor Lag True PF 
33 Leading true power factor Lead True PF 
34 Lagging displacement power factor Lag Disp PF 
35 Leading displacement power factor Lead Disp PF 
36 Over Current Demand Phase A Over Ia Dmd 
37 Over Current Demand Phase B Over Ib Dmd 
38 Over Current Demand Phase C Over Ic Dmd 
39 Over THD Voltage AN Over THD Van 
40 Over THD Voltage BN Over THD Vbn 
41 Over THD Voltage CN Over THD Vcn 
42 Over THD Voltage AB Over THD Vab 
43 Over THD Voltage BC Over THD Vbc 
44 Over THD Voltage CA Over THD Vca 
45-80 Reserved for custom alarms.

 

How to read alarm status's via registers on a CM2000 series meter

The alarm status's are stored in registers 5771-5778 with each alarm set to a bit indexed from zero. For example, if one needed to determine if the over current alarm for phase A was active you would read register 5771 and look to bit zero. If the register reading program is not capable of displaying binary (bit level) information, the information may be entered into the Windows calculator and converted from decimal to binary.
Alarm No. Alarm Description
01 Over Current Phase A
02 Over Current Phase B
03 Over Current Phase C
04 Over Current Neutral
05 Over Current Ground
06 Under Current Phase A
07 Under Current Phase B
08 Under Current Phase C
09 Current Unbalance Phase A
10 Current Unbalance Phase B
11 Current Unbalance Phase C
12 Phase Loss, Current
13 Over Voltage Phase A
14 Over Voltage Phase B
15 Over Voltage Phase C
16 Over Voltage Phase A-B
17 Over Voltage Phase B-C
18 Over Voltage Phase C-A
19 Under Voltage Phase A
20 Under Voltage Phase B
21 Under Voltage Phase C
22 Under Voltage Phase A-B
23 Under Voltage Phase B-C
24 Under Voltage Phase C-A
25 Voltage Unbalance A
26 Voltage Unbalance B
27 Voltage Unbalance C
28 Voltage Unbalance A-B
29 Voltage Unbalance B-C
30 Voltage Unbalance C-A
31 Voltage Loss (Loss of A, B, or C, but not all)
32 Over kVA 3-Phase Total
33 Over KW Into the Load 3-Phase Total
34 Over KW Out of the Load 3-Phase Total
35 Over kVAR Into the Load 3-Phase Total
36 Over kVAR Out of the Load 3-Phase Total
37 Over Current Demand Phase A
38 Over Current Demand Phase B
39 Over Current Demand Phase C
40 Over Current Demand 3-phase Total
41 Over Frequency
42 Under Frequency
43 Lagging True Power Factor
44 Leading True Power Factor
45 Lagging Displacement Power Factor
46 Leading Displacement Power Factor
47 Suspended Sag/Swell
49 Over Value THD Current Phase A
50 Over Value THD Current Phase B
51 Over Value THD Current Phase C
52 Over Value THD Voltage Phase A-N
53 Over Value THD Voltage Phase B-N
54 Over Value THD Voltage Phase C-N
55 Over Value THD Voltage Phase A-B
56 Over Value THD Voltage Phase B-C
57 Over Value THD Voltage Phase C-A
58 Over K-Factor Phase A 1071 Tenths % A
59 Over K-Factor Phase B 1072 Tenths % A
60 Over K-Factor Phase C
61 Over Predicted kVA Demand
62 Over Predicted KW Demand
63 Over Predicted kVAR Demand
64 Over kVA Demand Level 1
65 Over kVA Demand Level 2
66 Over kVA Demand Level 3
67 Over kW Demand Level 1
68 Over KW Demand Level 2
69 Over KW Demand Level 3
70 Over kVAR Demand
71 Over Lagging 3-phase Avg. Power Factor
72 Under 3-Phase Total Real Power
73 Over Reverse 3-Phase Power
74 Phase Reversal
75 Status Input 1 Transition from Off to On
76 Status Input 2 Transition from Off to On
77 Status Input 3 Transition from Off to On
78 Status Input 4 Transition from Off to On
79 Status Input 5 Transition from Off to On
80 Status Input 6 Transition from Off to On
81 Status Input 7 Transition from Off to On
82 Status Input 8 Transition from Off to On
83 Status Input 1 Transition from On to Off
84 Status Input 2 Transition from On to Off
85 Status Input 3 Transition from On to Off
86 Status Input 4 Transition from On to Off
87 Status Input 5 Transition from On to Off
88 Status Input 6 Transition from On to Off
89 Status Input 7 Transition from On to Off
90 Status Input 8 Transition from On to Off
99 End of Incremental Energy Interval
100 Power-Up/Reset
101 End of Demand Interval
102 End of Update Cycle
103 Over Analog Input Channel 1
104 Over Analog Input Channel 2
105 Over Analog Input Channel 3
106 Over Analog Input Channel 4
107 Under Analog Input Channel 1
108 Under Analog Input Channel 2
109 Under Analog Input Channel 3
110 Under Analog Input Channel 4
201 Voltage Swell A-N/A-B
202 Voltage Swell B-N
203 Voltage Swell C-N/C-B
204 Current Swell Phase A
205 Current Swell Phase B
206 Current Swell Phase C
207 Current Swell Neutral
208 Voltage Sag A-N/A-B
209 Voltage Sag B-N
210 Voltage Sag C-N/C-B
211 Current Sag Phase A
212 Current Sag Phase B
213 Current Sag Phase C
214 Current Sag Neutral


Legacy KB System (APS) Data: RESL209554 V1.0, Originally authored by MaTh on 11/02/2012, Last Edited by MaTh on 11/02/2012
Related ranges: CM2000 series

Why is my equipment dropped or rebooted while connected to my Smart-UPS?

Issue:

Equipment connected to Smart-UPS drops or reboots.


Product Line:

Smart-UPS

Environment:

All models, All Serial Numbers

Cause:

There are a variety of possible causes for this behavior. This document outlines the most common scenarios.

Resolution:


The equipment attached to a Smart-UPS can be dropped or caused to reboot due to any of the following reasons:

1) Battery issues - A UPS with a weak or failed battery may not be able to support the load attached, or may provide very brief runtimes. Every Smart-UPS has a ""replace battery"" LED on the front of the unit. If the replace battery light is lit you should first ensure that the battery is 100% charged, then re-run a self test with the normal load (or equivalent) attached. If the LED stays lit after the self test, the battery needs to be replaced. Batteries typically last 3-5 years in a standard comfort cooled environment. The appropriate temperature range for a Lead Acid battery is 20-25° C (68-77° F).  Elevated temperature reduces longevity. As a guideline, every 8° C (15° F) rise in temperature will cut the battery life in half. A battery which would last for 4 years at 25° C (77° F), will only be good for 2 years if operated at 33° C (95° F). Other factors can affect battery life such as number of deep discharges or extended storage. Batteries must be charged at least once every 6 months while in storage to avoid sulfation damage. A battery with sulfated plates due to extended storage may behave erratically. This can lead to unexpected failure which the UPS self test may be unable to detect. 


2) Unit is Overloaded - Each UPS is limited in the amount of equipment that can be plugged into it. The number in the model number of the UPS tells you the Volt-Amp (VA) limit of your specific model. For example, an SUA1000 is capable of supporting a load of up to 1000 Volt Amps (or 670 watts). In addition, we recommend that you never load your unit above 80%. This allows headroom for any potential inrush current when your attached load first starts up. To determine if your UPS is capable of handling the amount of equipment you're trying to support, please use our UPS Selector Tool at https://www.apcc.com/tools/ups_selector/index.cfm If the UPS is severely overloaded, the UPS may shutdown and/or the unit's resetable circuit breaker will trip. The unit must do this in order to protect it's internal circuitry. This will cause all the equipment connected to the UPS to power off. If the circuit breaker is tripped (it will stick out about a quarter of an inch to a half inch), turn the unit off and push the breaker back in with your finger. Reduce the load and power back up.


3) The UPS has exhausted its available battery power - The UPS can only supply battery power for a limited time before the unit must shutdown to protect itself from totally discharging. In some cases, depending on the size of the load and the size of the UPS's batteries, the UPS may only have a few minutes of battery power. If the UPS didn't shutdown when it reached a low battery condition, the unit would become incapable of recharging its batteries. Try to determine if the UPS had been on battery shortly before the load shutdown. Keep in mind that while normal power may seem to exist, many power problems are transparent or invisible to a user. These unforeseen power problems, such as voltage wave shape distortion, Harmonic Distortion, and frequency variances, will cause the UPS to go to battery. You may have found that your UPS has been repeatedly going to battery for very brief periods. These frequent, yet brief, periods on battery can cause the battery charge to be depleted, as the UPS never spends enough time on line to fully charge. Eventually, this will cause the UPS to shutdown. You may want to leave the UPS plugged in and turned off to ensure that it has enough time to recharge without the potential to switch to battery.
 

4) Ground Loop  - A ground loop can be created when attached equipment is referencing different grounds. This can result in unexpected UPS behavior including load drops and the UPS turning off:

  • Connected pieces of equipment with different input power sources.  Think of a computer with a printer connected to it. The computer would be plugged into the UPS, but the printer may be plugged into a surge strip. If the UPS and surge strip are plugged into different outlets that are being fed by different panels, there is a potential for a ground loop. 
  • A single piece of equipment with multiple power supplies. In this application both input cords should be powered by the UPS. If one input cord is connected to the UPS and the other directly to Utility power, you may introduce a ground loop. This will result in unexpected UPS behavior and dropped loads. If you wish to add redundancy you should use an Automatic Transfer Switch and connect both input cords of the load to the ATS. The ATS would be fed by a UPS on one input and Utility power on the other. Should there be an issue with the UPS the load would be transferred to Utility power. This will give you the redundancy you need without allowing the load to reference multiple grounds. 


5) Incorrect serial cable -  Verify that the serial cable attached to the Computer Interface (COM) Port on the back of the Smart-UPS is the correct cable. The part number is located on the connector end of the cable that attaches into the UPS COM port. It will begin with ""940"" followed by 4 digits and sometimes a letter. A straight through non-APC serial cable will cause an SU or SUA Smart-UPS to turn off.  You must only use the serial cable provided by APC with your UPS or an optional APC cable for your specific application. All APC serial cables are proprietary and no off the shelf non-APC cable will work with your UPS.


6) Serial cable is connected to the UPS, although no UPS shutdown software is installed - Check to see if the serial cable is attached to the Server/Workstation communications port without PowerChute installed or running and configured correctly. If PowerChute  is installed and not configured properly or running, any activity at the Server/Workstation communications port could send a false signal to the Smart-UPS thus causing it to shutdown and reboot. In addition, a serial cable connected only to the UPS, with the other end not connected to anything can also cause false shutdown commands.


7) Transfer Time On standard Smart-UPS line interactive units you can expect a 2-4ms transfer time when the UPS is set to ""High"" sensitivity. This duration will increase at medium or low sensitivity settings, depending on the quality of the input power. If your load is dropping or rebooting when the UPS transfers to battery, it may have an issue with the transfer time. Adjust the sensitivity to determine if this allows the load to withstand the transfer. If the load requires a 0ms transfer time we would recommend a Double Conversion Online UPS, such as the Smart-UPS ""SURT"" line. Please keep in mind that this is very uncommon with IT equipment.


8) Controllable OutletsSMT and SMX Smart-UPS allow you to configure groups of outlets to turn off  at predetermined parameters, providing load shedding and reboot capabilities. On these units you must ensure that the outlet group the load is attached to is currently configured to be ON and providing power. This can be accomplished using the LCD on the UPS or via PowerChute Business Edition or a Network Management Card.


9) EPO - EPO connectors can cause the UPS to shutdown if improperly configured. SUA units with EPO connectors are normally open only. If you close the circuit, the UPS turns off immediately. SMT/SMX units can be configured as either normally open or normally closed. (consult your user's manual for details). A change of state causes the UPS to turn off. With either type of connection it is important to ensure that wires are firmly connected and that EPO connections are not being run in parallel or daisy chained. Each UPS must have its' own pair of wires running back to the EPO switch.