Max 4 Neutral Active Meter Links, 8 Hole, Bar Only

no it is now discontinued
LUP_ADAPTOR

The part name is 154/2

Issue:  
What is the difference between LA36400 and LA36400MB?  

Product Line:  
Molded Case Circuit Breakers  

Environment:  
Legacy LA, LAL, LH, LHL circuit breakers  

Resolution:  
The MB breaker has a shorter handle, so that it will not interfere with the door closing on a panel.  

Note:  
The MB suffix has a handle that is .325 inches shorter than the standard handle.  

Issue:
 Installation manual needed for an Altivar 61 drive.

Product line:
Altivar 61

Environment:
All models, all serial numbers

Cause
Installation manual is not shipped with the drive.

Resolution:
There are two Installation manuals for the ATV61 drives, Low HP (up to 100HP) and High HP (above 100HP).

The installation manual for the Altivar 61 drives up to and including 100 Horsepower can be found at this link: https://www.schneider-electric.us/en/download/document/1760643/

The installation manual for the Altivar 61 drives above 100 Horsepower can be found by following this link: https://www.schneider-electric.us/en/download/document/1760655/

Issue:
How to program an ATV18 drive for 2 wire control and low speed as speed reference?

Product Line:
ATV18, Altivar 18.

Environment:
All.

Cause:
Programming and setup.

Resolution:
2 wire control for ATV18 drive will be between LI1 and +24V terminals.  A maintained dry contact or a jumper can act as a run command. 
Low speed can be used to control the drive locally. 
The low speed parameter can be programmed by hitting down arrow key on the drive until LSP is shown. 
Once LSP shows up press data and use the up and down arrow keys to adjust setting.  Once satisfied with speed press enter to save the setting. 

Issue: Why does ATV18 drive say ready but does not run?
 
Product Line: ATV18
 
Environment: All
 
Cause: Not running
 
Resolution: Jumper +24 to LI1 so will have a direction signal and with a speed reference present or LSP higher than 0hz the unit will run.


 

Issue:
How do you remove the bottom cover on the ATV61 and ATV71 drives so you can access the line input and motor output terminals connections?

Product Line:
Altivar ATV61 and ATV71 LHP units only or under 90KW

Environment:
All

Cause:
They can not get the the bottom cover off to check the power terminals.

Resolution:
1st Turn off all power make sure the drive is not powered up and the DC bus is discharged before starting.
You will need to turn the set screw counter clockwise on the control terminal pod.  Next use a flat head screw drive to pry the corners on each side the cover to see if you can work it loose.  Then pull  down cover to remove it.

This procedure is demonstrated in the video below:

Issue:

Configuration Guidelines for using PPP over GSM/GPRS card

Product Line:

NetBotz

Environment:

NetBotz version 2 using GSM/GPRS

Cause:

Configuring GSM/GPRS cards to establish a PPP link can be a challenge; however, it all depends on what settings are required to establish a PPP link with a GSM/GPRS service provider.

Resolution:


Before you begin, make sure the supported GSM/GPRS card has a valid SIM.

A successful PPP connection (i.e. with Cingular in the U.S.) via GSM/GPRS may be established by 2 basic steps:

* Set "Phone Number" to *99# (it signalizes GPRS network that this is not a regular phone call but a GPRS connection)
* On Advanced tab, UNCHECK "end LCP echo request to peer"
* Leave everything else default

Some GPRS service providers require more settings for a successful PPP connection (more common in Europe and Asia). Contact your GPRS provider for the following:

* Country code (if supported by the modem)
* User ID/Password
* Access Point Name (APN), used in "Extra Initialization commands" field in this format:

AT+CGDCONT=1,"IP","<APN>"

Where <APN> should be replaced with a specified APN of the desired GSM/GPRS network.

For instance,

AT+CGDCONT=1,"IP","orangeinternet"

or

AT+CGDCONT=1,"IP","mobile.o2.co.uk" 



Note:To ensure your card and SIM are working correctly, install the card in your laptop or handheld first, then install it in the NetBotz appliance.
 

Issue:
Sometimes the LED for the C Series will get lost or broken. It is possible to replace it with an off -the-shelf solution.

Product Line:
C Series solar charge controllers

Environment:
Installation with C Series charge controller missing LED

Resolution:
To replace the LED, the following part can be ordered (from distributors like RadioShack):

5mm Red/Green LED 

$1.49 
Model: 276-012 
Catalog #: 276-012

When installing the new LED, you will note that the lip of the lens is not entirely round. It has a flat side to it. This side goes to the left when installing it. If it gets put in backwards, it will not damage anything; it just shows the opposite color.

Alternatively, if the above is not available, here are other generic manufacturer part numbers:
Description: LED White 3/4 T1, Bipolar Red/Green
For Rohm brand - LTL298VJ
For Kingbright brand - LS7EGW

Cause:
No information on LED in manual for device

Issue:
Removing Top Battery Blanking Panel on Smart-UPS VT and Galaxy 3500

Product line:
Galaxy 3500 and Smart-UPS VT UPS

Environment:
All Product models, all serial numbers
 
Cause:
The blanking panel must be remove to install batteries or to close up a battery row that no longer hosts batteries.

Resolution:
All Battery panels are held in by two screws at the bottom edge of the panel, but the top panel has an additional step as it interacts with the power module slide tray located above it.
 
Once the two screws are removed you will need to pull the panel forward along the lower lip of the power module slide tray until it reaches the slot to allow it to fall out.

The following video demonstrates this procedure:
 

Issue:
How is an Altivar VFD set to always run a particular speed when no reference input is connected?

Product Line:
Altivar 12, 32, 312, 61, 71, 212

Environment:
All models

Cause:
VFD does not run the motor without a speed reference.

Resolution:
If there is no external speed reference when the VFD gets a run command, it will always run at the minimum speed programmed to the VFD.  Set the minimum speed parameter to the desired run speed.  Use parameter LSP for the Altivar12, 32, 312, 61, 71 drives.  Use parameter LL for the Altivar 212 drive.  These can be adjusted while the motor is running.