OptiLine 70 Pole, free-standing, tension-mounted. One-sided. Unica wiring device
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. Unica wiring device
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. No wiring device
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. No wiring device
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. Altira wiring device, pin-earthed
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. Altira wiring device, side-earthed (schucko)
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. Altira wiring device, pin-earthed
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. Altira wiring device, side-earthed (schucko)
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. Unica wiring device
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. Unica wiring device
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. No wiring device
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. No wiring device
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. Altira wiring device, pin-earthed
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. Altira wiring device, side-earthed (schucko)
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. Altira wiring device, pin-earthed
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. Altira wiring device, side-earthed (schucko)

OptiLine 70, Pole Tension-Mounted, One-Sided, Natural, 3170-3570 mm

Catalogue Number: ISM20500
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. Unica wiring device
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. Unica wiring device
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. No wiring device
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. No wiring device
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. Altira wiring device, pin-earthed
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. Altira wiring device, side-earthed (schucko)
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. Altira wiring device, pin-earthed
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. Altira wiring device, side-earthed (schucko)
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. Unica wiring device
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. Unica wiring device
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. No wiring device
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. No wiring device
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. Altira wiring device, pin-earthed
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. Altira wiring device, side-earthed (schucko)
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. Altira wiring device, pin-earthed
OptiLine 70 Pole, free-standing, tension-mounted. One-sided. Altira wiring device, side-earthed (schucko)
Colour:
Colour: Per UOM Std.
  • 1 PCE

Specifications

hide show
Range of product
OptiLine 70
Range
OptiLine
Product name
OptiLine 70
Cabling installation system
pole
Product or component type
pole
Type of pole
one-sided
Pole/post surface finish
anodized
Pole fixing mode
tension-mounted
CMS inst product add info
adjustability of ceiling fixing 400 mm
Colour tint
natural
Front opening size
70 mm
Material
aluminium anodized
Quantity per set
set of 1
Height
3170-3570 mm
Length
120 mm
Width
61 mm
Market segment
  • small commercial
  • residential
    • Standards
    • 73/23/EEC
    • 93/68/EEC
    • IEC 1084-2-4
    • SS 424 10 32
    • EN-AW-6063
      • Ambient air temperature for operation
        -25-60 °C
        IP degree of protection
        IP40
        EU RoHS Directive
        Pro-active compliance (Product out of EU RoHS legal scope)
        Environmental Disclosure
        ENVPEP060309EN
        Circularity Profile
        N/A
        Warranty
        18 months

        Documents & downloads

        hide show
        Filter items
        • All

        • Product Brochures

        • CAD Files and Packs

        • Movies

        • Technical Data Catalogues

        • Technical Leaflet

        • Product Environmental

        • Installation Instruction

        • Operating Manuals

        • Specifications

        • Declaration of Conformity

        • Certificates (MSDS)

        Frequently Asked Questions

        hide show

        What is the part code for the Joint cover kit for ISM11500

         The part code is ISM11506

        What is the part number of the foot to suit ISM20520 and ISM20521 free standing Optiline 70 pole?

        Foot to suit ISM20520 and ISM20521 are :

        ISM20809: Rectangular foot for free-standing, movable poles; to be fixed to the bottom plate by means of two M6 bolts (included). The foot is provided with a steel clamp that can be unfolded for extra support. When not in use, the clamp lies protected in a recess underneath the foot. Specifically suited in applications close to the wall or when two poles are positioned back to back.
        Material: Cast iron, painted grey
        Dimensions: 33mm (H) x  250mm(W) x 346mm(D)
        Colour: Anodised
        For further information, please visit https://www.clipsal.com/Trade/search-results?q=ISM20809

        ISM20808: Round foot for free-standing, movable poles; to be fixed to the bottom plate of the pole by means of two M6 bolts (included). Suitable for one and two-sided poles.
        Material: Cast iron, painted grey.
        Dimensions: 29mm(H) x Ø317mm (diameter)
        Colour: Anodised
        For further information, please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=ISM20808

        On the Optiline Floor Feeder ISM20660 and ISM20817, do the tops separate from the base?

        Yes, the Optiline floor feeders are 2 parts to allow easy cable fitment.

        For further information please visit https://www.clipsal.com/Trade/search-results?q=floorfeeder
         

        Is the ISM14500 available to purchase?

        No, the Actassi 70 Trunking range is completely discontinued. This covers all "ISM" prefixed items EXCEPT the ISM15150 - which is an adapter clip, also used elsewhere for fixing standard plates.

        What is the product code for the iEM2000 Acti9 230V 40A din rail mount energy monitor?

        The product code is A9MEM2000. Please see the attached datasheet for more information.
         

        Need the shelf to separate power and low voltage in ISM111000 actassi trunking

        Use a ISM10902 shelf 

        What is the code for the dividers to suit the ISM11100

        The part code is ISM10902

        What is the fill volume of the ISM11100 with data cable

        The fill volume is 27 cables

        What is the code for the T Piece for the mini trunking 25 x 60mm ISM14600

        Part number is ISM14606 But this is no longer commercialized for sale in New Zealand.

        What length does the ISM20857 comes in?

        The ISM20857 floor feeder comes in 2m lengths.

        For further information please visit https://www.clipsal.com/Trade/search-results?q=optiline%2050

        What is the part number for the cover for the ISM20603?

        The part number for the cover is ISM11950.

        For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=ISM20603

        Is the ISM20817 floor feeder still available?

        No unfortunately this part is unavailable and there is no replacement.

        For further information on our product range please visit https://www.clipsal.com/Trade​

        Is the ISM11100 trunking made from PVC?

        Yes, the ISM11100 trunking is made from PVC.

        Some of the key features are:
        • Easy installation – symmetrical design and click-in mounted accessories
        • Pre-punched slots in the partition walls of the PVC trunking – easy to make holes to feed cables between the compartments
        • Adaptors and boxes with several unique installation benefits
        • 55 mm deep – high capacity and safe wire connections
        For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=ISM11100P

        What is the part number of the power/ data shroud kit to suit Optiline 70 post ISM20606?

        The part number of the power/ data shroud kit to suit Optiline 70 post ISM20606 is MDEOLSPTD. Using MDEOLSPTD, Clipsal 2000 and C2000 series can be fixed on to Optiline 70 posts.
        For further information please visit
        https://www.clipsal.com/Trade/Products/ProductDetail?catno=MDEOLSPTD
        https://www.clipsal.com/Trade/Products/ProductDetail?catno=ISM20606

        MDEOLSPTD
        User-added image
        ISM20606
        User-added image

        Where to find documentation for the iEM3000 series meters?

        Product Line
        iEM3000 series

        Cause
        Would like further documentation on the iEM3000 series meters.

        Resolution

        See attached documents:

        NEW! - Demand Readings added to meters with the following firmware versions or higher:

        • iEM34x5 - V1.2.003 and higher
        • iEM35x5 - V1.1.001 and higher
        • iEM3465 and iEM3565 - BACnet V2.4 and higher

        ( iEM34xx and iEM35xx models with older firmware versions cannot be upgraded.)

        What is the part number for the cover only for the ISM300?

        The part number for the cover only for the ISM300 is - ISM11900
        For further information, visit the link below:-
        https://www.clipsal.com/Trade/search-results?q=ISM11900
        User-added image

        What modules support the 140 XSM00200 16 point discrete simulator module connector?

        The simulator module connector is designed to operate with the 140DAI 540 00 and the 140 DAI 740 00 modules. These modules are 115 and 230 volts AC and field wire in the same manner. If the power source was reduced to 30volts or less AC the module 140DAI 353 00 could also be used for simulating discrete inputs.


        iEM2100 series documentation

        Issue
        Documentation for iEM2100 series meters

        Product Line
        iEM2100

        Environment
        Documentation

        Cause
        User Manual
        Installation Guide

        Resolution
        See attachments.

        Can we install PM32XX and IEM3000 series meter 90 degree rotated

        No, we can't install PM32XX and IEM3000 series meter with 90 degree rotated. 

         

        What are the recommended CT part numbers for the iEM3000 series meters.

        Issue
        What are the recommended CT part numbers for the iEM3000 series meters.

        Product Line
        iEM3000 series meter

        Environment
        Current connection with iEM3000 series meter

        Cause
        In addition to using the part number guide to select the correct meter, CTs are required for the application

        Resolution
        Refer to the table for the recommended CT for the iEM3000 series meter:
        iEM3000 series meter Recommended CT
        iEM31xx 63A Direct with Class 1 Accuracy
        iEM32xx 1A or 5A CT with Class 0.5S Accuracy
        iEM33xx 125A Direct with Class 1 Accuracy
        iEM34xx 0.333V or 1.0V LVCT with Class 0.5S Accuracy
        iEM35xx Rogowski coil (Rope CT) with Class 0.5S Accuracy
        Note: Only for iEM32xx used with 5A CTs



        How many external CT's can connected to iEM3000 type of power meter?

        Customer can connect maximum of 3  CT's  with these type of meters

        What does a 991 error code on a Circuit Monitor 2000 (CM2000 / CM2) display mean?

        Issue
        CM2000 Series meter's front display shows an alarm code "991" and user may not know what that means and how to fix it.

        Product Line
        CM2000, CM2050, CM2150, CM2250, CM2350, CM2450

        Environment
        Alarm code, Error Message, Power meter retrofit and replacement
         
        Cause
        If the front display of a Circuit Monitor 2000 displays a 991 message, this indicates an internal memory failure.

        Resolution
        It is possible that re-loading the latest firmware for the meter could correct the issue. If a firmware refresh does not correct the error, the unit will need to be replaced.

        The latest firmware for a CM2000 Series meter can be found in FA221408.

        See FA237920 for information on how to upgrade the CM2000 firmware and for a link to the firmware download utility, DLF-3000. 

        Do the iEM3000 meters support Demand calculations?

        Issue
        Do the iEM3000 meters support Demand calculations?

        Product
        Acti 9 iEM3000 (iEM3455, iEM3465, iEM3555, iEM3565)

        Environment
        Meter technical specifications

        Resolution
        Demand Readings are available in the iEM34xx and iEM35xx models from the below firmware versions. iEM34xx and iEM35xx models with older firmware
        versions cannot be upgraded.

        • iEM34x5 - V1.2.003 and higher
        • iEM35x5 - V1.1.001 and higher
        • iEM3465 and iEM3565 - BACnet V2.4 and higher

        Demand registers are listed in the latest iEM3000 Series User Manual available at the iEM3000 Documents & Downloads page.

        How to use the command interface in Modbus in iEM3000 series?

        When using command interface in Modbus, the commands must be sent in block, which
        means to send all registers at the same time. For the registers marked as reserved, he can set value 0
        or random but in one block.
        See examples below, for more information about Modbus implementation please refer to iEM3000
        series user manual Ref: DOCA0005EN-05

        See examples in attachment.

        PME 9.0 default device type support

        Product Line
        PME 9.0
        ION meter
        Powerlogic meter


        Environment

        Default device support


        Resolution
        The following tables list the pre-configured device types in PME9.0 :
         

        3300 ACM  
        3710 ACM
        3720 ACM 
        3800 RTU 
        ION 6200 
        ION 6200 (MODBUS) 
        ION 7300
        ION 7330
        ION 7350 
        ION 7400 
        ION 7500 
        ION 7500 RTU 
        ION 7550
        ION 7550 RTU 
        ION 7600 
        ION 7650 
        ION 7700 
        PM8000 
        ION 8300  
        ION 8400 
        ION 8500 
        ION 8600 
        ION 8600C 
        ION 8650 
        ION 8650C 
        ION 8800 
        ION 8800C 
        ION 9000 
        ACCESS 9200
        ACCESS 9200 (MODBUS)
        ACCESS 9300 
        ACCESS 9330 
        ACCESS 9340 
        ACCESS 9350 
        ACCESS 9360 
        9410 
        ACCESS 9500 
        ACCESS 9500 RTU 
        ACCESS 9510 
        ACCESS 9510 RTU 
        ACCESS 9600 
        ACCESS 9610 
        ACCESS 9700 
        9810 
        AccuSine_PCS 
        AccuSine PCS Plus 
        AccuSine PFV Plus 
        Acti 9 Smartlink
        Acti 9 Smartlink Ethernet 
        Altivar 61 
        BCPM 
        CM100-200 
        CM2000 Series 
        CM3000 Series 
        CM4000 Series 
        Micrologic 5.2/6.2/5.3/6.3 A
        Micrologic 5.2/6.2/5.3/6.3/7.2/7.3 
        ComX (WAGES) 
        DM2000 
        DM6200 
        DM6200 H 
        DM6300 
        EDS151 
        EDS461 
        EM1000 Series 
        EM3460 
        EM3550 
        EM3555 
        EM4200 
        EM4300 Series  
        EM4800-08 Delta 
        EM4800-08 Wye 
        EM4800-12 
        EM4800-24 
        EM4900
        EM4900 Logical Meter [license multiplier =0.01] (*)
        EM5600 
        EM6400 
        EM6400 NG 
        EM6430 
        EM6433 
        EM6433_36_38 H 
        EM6434 
        EM6436 
        EM6436 Dual 
        EM6438 
        EM6459 
        EM6459 H 
        EM7000 Series 
        Enercept Meter 
        EnerSure BCPM xD 
        EnerSure BCPM 2.0
        EnerSure Enkapsis 
        EnerSure iBCPM xD 
        EnerSure iBCPM Enkapsis 
        Galaxy VM 
        Galaxy VX 
        iEM2000 Series 
        iEM3x50 Series 
        iEM3x55 Series 
        IG6 E LVSMC 
        MGE Galaxy 5000 Series
        MGE-UPS 
        Micrologic 2.0/5.0/6.0/7.0 
        Micrologic 2.0/5.0/6.0/7.0 A IFE_IFM
        Micrologic 2.0/5.0/6.0 
        Micrologic 2.0/5.0/6.0 IFE_IFM
        Micrologic 5.0/6.0/7.0 H
        Micrologic 5.0/6.0/7.0 H IFE_IFM
        Micrologic 5.0/6.0/7.0 P
        Micrologic 5.0/6.0/7.0 P IFE_IFM
        Micrologic 2.0/3.0/5.0/6.0/7.0 X
        Momentum PLC A8 (WAGES)
        Momentum PLC D10 (WAGES)
        Momentum PLC D16 (EPSS)
        PM1120_30 H 
        PM1200 
        PM200 Series 
        PM2000 Series 
        PM3250  
        PM3255 
        PM5100 Series 
        PM5300 Series  
        PM5350 
        PM5350 IB/PB 
        PM5500 Series  
        PM600 Series  
        PM700 Series 
        PM800 Series  
        PM810 LE  
        PM9C 
        PowerTag [license multiplier = 0.05] (*)
        PowerTag NSX  
        Sepam Series 10 
        Sepam Series 20  
        Sepam Series 40  
        Sepam Series 48 
        Sepam Series 60  
        Sepam Series 80 
        SER 2408 
        SER 3200  
        Smart-UPS 
        Switchgear Monitoring Device
        Symmetra 
        SymmetraMW 
        Tesys T 
        Twido Modular PLC (WAGES) D12/28/44
        Varlogic_NRC_12  
        VarPlus Logic
        Veeder Root
        BCPM Flex Cct 
        Vigilohm IM20_LE 
        VigilohmIM20H  
        WT4000 Series 
         


        (*) The license multiplier indicates the fraction of a license each device of this type uses. For example, a multiplier of 0.01 means that 100 devices of this type can share one full license.


        For new and updated device support, please refer to FA363333

        Can the IEM3000 series read energy output from a Solar Panel?

        To be able to measure the energy out from a Solar Panel a meter needs to be able to do Four Quadrant Calculation.

        This means it is capable of Identification of imported and exported active and reactive energy allows you to monitor energy flow in both directions: delivered from the utility and produced on-site.

        In the iEM3000 series the following meters are capable of Four Quadrant Calculation.

        iEM31** range - iEM3135, iEM3155, iEM3165, and iEM3175
        iEM32** range - iEM3235, iEM3255, iEM3265, and iEM3275
        iEM33** range - iEM3335, iEM3355, iEM3365, and iEM3375
        iEM34** range - iEM3455, iEM3465, iEM3555, and iEM3565


         

        What is the iEM3xxx part# breakdown and options description?

        Issue
        A user wants to know iEM3000 series meter part numbers breakdown and what options are available to order with it

        Product Line
        iEM3000 series meter
        A9MEM3xxx

        Environment
        Part number breakdown

        Resolution
        See table below

        iEM3000 (part# starts with A9MEM3) Order code Description
        Current Input & Accuracy 1 63A Direct with Class 1 Accuracy.
          2 1A or 5A CT with Class 0.5S Accuracy.
          3 125A Direct with Class 1 Accuracy.
          4 0.333V or 1.0V LVCT with Class 0.5S Accuracy.
          5 Rogowski coil (Rope CT) with Class 0.5S Accuracy.
        Feature Set & Communications 00 Display Values Only.
          10 Pulse out, MID Compliant, one (1) DO.
          35 M-Bus, MID Compliant, 4-quadrant energy, one (1) DI, one (1) DO.
          50 Modbus.
          55 Modbus, MID Compliant, 4-quadrant energy, one (1) DI, one (1) DO
          65 BACnet, MID Compliant, 4-quadrant energy, one (1) DI, one (1) DO.
          75 LON, MID Compliant, 4-quadrant energy, one (1) DI, one (1) DO.

        For example, if you want iEM3000 meter with the following options
        1) 1A or 5A CT with Class 0.5S Accuracy.
        2) Modbus, MID Compliant, 4-quadrant energy, one (1) DI, one (1) DO
        Then the full catalog part number would be A9MEM3255

        iEM3000 Series Demand Capabilities

        Issue
        To read Peak Demand values from the meter

        Product Line
        iEM3455
        iEM3465
        iEM3555
        iEM3565

        Cause
        The newer iEM34xx and iEM35xx meters provide demand values

        Resolution  

        Demand readings are available in the iEM34xx and iEM35xx models from the below firmware versions. iEM34xx and iEM35xx models with older firmware versions cannot be upgraded.
        1. iEM34x5 - V1.2.003 and higher
        2. iEM35x5 - V1.1.001 and higher
        3. iEM3465 and iEM3565 - BACnet V2.4 and higher
        Characteristics Description
        Peak Demand Values (iEM3455, iEM3465, iEM3555, iEM3565)  
        Current Per phase, neutral, and average
        Active, reactive, apparent power Total

        In a nonvolatile memory, the power meter maintains a maximum operating demand value called peak demand. The peak is the highest value (absolute value) for each of these readings since the last reset.

        For information on how to set up, reset or read demand values from meter registers, please refer to attached iEM3000 User Manual.

         

        Some PowerLogic Legacy Devices require a control power reset when changing communication connection to an EGX100, EGX200, EGX400.

        Goals and Symptoms

        Summary:
        Some Legacy PowerLogic devices require a control power cycle if the communication connection is changed. Others automatically switch protocols like the Series 2000 Circuit Monitor (CM2000) and the Series 600 Power Meter (PM600). The PowerLogic legacy devices that are affected include; the Series 100, 200, Circuit Monitor, the PIFIII (PIF3 - interface to the Micrologic series 2 breakers), Digital Relay (DR1000), Temperature Interface to the model 85 temperature controller (PIF85), and PowerLink Gen 1 (Powerlink AS).

        Symptoms:
        One symptom is that some of the devices in the daisy chain were communicating to the previous master device. After the switch to another communication master the communication fails. The wiring and communication settings were verified and is known to be correct.

        Another Symptom may be that some of the devices like a Series 2000 Circuit Monitor or Modbus devices are communicating but the legacy devices are not.

        Facts and Changes

        PowerLogic legacy devices that require control power cycles to change protocol:
        Series 100, 200 Circuit monitor = CM100, CM150, CM200, CM250, CM144, CM244
        Digital Relay = DR, DR1000
        PowerLogic Interface for Micrologic Series 2 breakers = PIF3, PIFIII
        PowerLogic Interface for Model 98 controller = PIF85
        PowerLink AS panel = PLKAS

        PowerLogic legacy devices that automatically change protocol:
        Series 2000 Circuit Monitor = CM2050, CM2150m CM2250, CM2350, and CM2450
        Series 600 Power Meter = PM620 and PM650

        Keywords:
        Comms loss, communication error

        Causes and Fixes


        Cause:
        The cause is that some PowerLogic legacy devices set the protocol based on the first packet communicated to them. They can communicate PowerLogic (Symax) or PNIM / RNIM. Once the device has communicated to the master device it will remain as the communication protocol until the control power is cycled. The communications loss typically occurs when the master device type is changed from one that supports PowerLogic (Symax) protocol to one that supports RNIM / PNIM protocol.

        Below is a list of master devices and the RS485 protocols they support:
        ECC21, PM8ECC, EGX100, EGX200, EGX400 = RNIM (PNIM) protocol with the latest firmware (v 3.3 firmware and older was PowerLogic (Symax), Modbus RTU, Jbus
        ECMRM, ECM2000 = RNIM (PNIM) protocol, Modbus RTU
        PowerServer Comm 1 and Comm 2 = PowerLogic (Symax) protocol, Modbus RTU, Jbus
        EGW = RNIM (PNIM) protocol, Modbus RTU
        Sylink Card RS485 port= RNIM (PNIM) protocol
        MCI101 = PowerLogic (Symax) protocol, Modbus RTU
        PowerLogic Network Interface Module (PNIM) = RNIM (PNIM)
        NR&D SPE4, EPE5 = both protocols supported and manually set on the port + modbus RTU


        Resolution:
        To resolve this issue first connect the device (daisy chain) to the new master device and cycle the control power to the PowerLogic meter or device.

        Which meters can be ordered in a High Density Metering (HDM) enclosure?

        Issue
        Customer may want to know which pre-wired enclosure types are available

        Product Line
        PM5000 series meters, ION7550RTU, ION7550, ION7650, MCM, BCPM, BCPMSC, BCPME, BCPMSCE, CM4000T, iEM3500 series, ION6200 series, PM8000 series, EM4800 series

        Environment
        Digital Metering

        Cause
        Customer may need to know which meters are available in pre-wired enclosures

        Resolution
        Pre-wired enclosures begin with one of the following terms:
        "MMU-" Multi-Meter Unit;
        "HDM-"  High Density Metering;
        "9761C-"  Light Industrial Enclosure;
        "9761E-"  Industrial Enclosure; and
        "9761M-" Main with Feeders Industrial Enclosure.
         
        MMU - Multi-Meter Unit:
        iEM3500 series meters are available from 1 to 24 meters in a single enclosure, NEMA 1
                    Specific meters are the iEM3455, iEM3465, iEM3555, and iEM3565
         
        HDM - High Density Metering:
        PM5000 series meters are available from 1 to 8 meters in a single enclosure, NEMA 1 or NEMA 3R
                    Specific meters are the PM5110, PM5330, PM5340, and PM5560
         
        9761C - Light Industrial Enclosure:
        PM5563RD, ION6200, and PM8244, all remote display meters, are available from 1 to 8 meters in a single enclosure, NEMA 1
         
        9761E - Industrial Enclosure:
        MCM (Multi-Circuit Meter) meters are available with and without remote displays, 1 meter enclosure only, in NEMA 12 or NEMA 4X

        BCPM (Branch Circuit Power Monitor), BCPMSC (Split-core version), BCPME (solid-core version with Ethernet), and BCPMSCE (split-core version with Ethernet) are available in 42-, 84-, or 128-current transformer versions

        6200 (ION6200) meters, 5560 (METSEPM5563RD) meters, 8000 (METSEPM8244) meters, 7550 (ION7550) meters, 7650 (ION7650) meters, and 4000 (CM4000T) meters are available in 1- to 4- meters in an enclosure, NEMA 12 or NEMA 4X

        ION8650A, ION8650 B, and ION8650C meters are available in either Form 9/36S or Form 35S, NEMA 3R enclosure
         
        9761M - Main with Feeders Industrial Enclosure:
        7550 (ION 7550) meters and 7650 (ION7650) meters are available with 1 ION7xxx series Main meter and from 1- to 8- ION6200 Feeder meters in an enclosure, NEMA 12 or NEMA 4X
         
        Please contact the inside sales team for the most up-to-date information.

        Using ASE2000 to read data from an ION meter with DNP protocol

        Issue
        In cases where there is communication problem using DNP protocol, a test set is necessary to identify and troubleshoot the issue.

        Product Line
        Any ION meter that support DNP protocol.
        While any device that supports DNP protocol can be used, this article is written specifically for ION meters.

        Environment
        ASE2000 is a test set used by the hardware department to validate DNP communications with ION meters.  As such this software will be used to parse data.

        Cause
        To verify correctness of DNP implementation in ION meters.

        Resolution
        ASE2000 can be used as a master station simulator for DNP3.0 protocol. A trial version can be downloaded from Applied Systems Engineering website:
                  www.ase-systems.com/

        - Refer to DNP 3.0 and PowerLogic ION Technology technical note (70072-0105-02) to setup ION meter as DNP slave. This document has DNP architecture overview as well.
        - Refer to PowerLogic ION8650 DNP 3.0 device profile technical note (70022-0126-00) for description of DNP 3.0 communication protocol employed by each ION meter.

        This article demonstrates how to setup ASE2000 to parse data from an ION meter using DNP protocol for:
        - Class 0 Data (steps 1-5)
        - Analog Input by specifying a range of points (steps 6-8)
        - Binary Counter (steps 9-10)

        Class 0 Data returns all points, while Analog Input or Binary Counter return object specific points.

        It is assumed the default DNP framework in the meter is intact, or at least some DNP points exist in the template.

        Procedure
        1.  File > Select Protocol:
                  

        2.  In Properties > Protocol-specific (Host tab) set the IP Address:
                  
        Note the port 20000 which is the default DNP port over Ethernet communication.

        3.  In Exchange List window, double click ‘Class 0 Data’ to open the property window:
                  

        4.  Specify the Destination Address; by default  the address is 100 for Ethernet port in ION meters:
                  
        Click OK to close the window.

        5.  Click on ‘Send Once’ on the toolbar to parse data; the result will include Analog Input and Binary Counter points:
                 
        Note that there is no Binary Input points in the default framework.

        6.  Alternatively ‘Analog Input’ can be used to only read Analog Input data:
                  
        Note the object (30: analog input) and variation (0: any variation) settings.

        7.  For specifying a range of points (instead of reading all points), click on ‘Qualifier Setup’ button (above screen shot) and set the range:
                  
        The above screen shot shows all avaliable options.  The default is set to 'All Points'.

        8.  Click on ‘Send Once’ on the toolbar to parse data:
                  

        9.  Use ‘Binary Counter‘ to parse Binary Counter data only:
                  
        Note the object (20: binary counter) and variation (0: any variation).

        10.  Click on ‘Send Once’ on the toolbar to parse data:
                  



         

        Using ASE2000 to write data to an Analog Output with DNP protocol

        Issue
        In cases where there is communication problem using DNP protocol, a test set is necessary to troubleshoot and identify the issue.

        Product Line
        Any ION meter that support DNP protocol.
        While any device that supports DNP protocol can be used, this article is written specifically for ION meters.

        Environment
        ASE2000 is a test set used by hardware department to validate DNP communication with ION meters. 

        Cause
        To verify correctness of DNP implementation in ION meters.

        Resolution
        ASE2000 can be used as a master station simulator for DNP3.0 protocol. A trial version can be downloaded from Applied Systems Engineering website:
                  www.ase-systems.com/

        - Refer to DNP 3.0 and PowerLogic ION Technology technical note (70072-0105-02) to setup ION meter as DNP slave. This document has DNP architecture overview as well.
        - Refer to PowerLogic ION8650 DNP 3.0 device profile technical note (70022-0126-00) for description of DNP 3.0 communication protocol employed by each ION meter.

        This article demonstrates how to setup ASE2000 to write data to an ION meter using DNP protocol for:
        - Analog Output

        It is necessary to create a DNP Slave Import module in the meter since by default the ION template does not have one created. 

                 
        Note the DNP Object Group is set to 'Analog Output'. Also Point 0 is what will be used in the DNP master to write to.

        Procedure
        1.  File > Select Protocol:
                 

        2.  In Properties > Protocol-specific (Host tab) set the IP Address:
                 
        Note the port 20000 which is the default DNP port over Ethernet communication.

        3.  In Exchange List window, double click ‘Direct Operate Analog Output’ to open the property window:
                 
        NOTES:
        a)  object (41: analog output block) and variation (1: 32-bit) settings.
        b)  the Application Layer Function is set to Direct Operate.
        c)  default Analog Output in ION meter is 16-bit. Eventhough in the above a 32-bit selection will write successfully, for proper configuration 16-bit (variation 2) should be selected.

        IMPORTANT
        The test is successful when Application Layer Function is set to Direct Operate, but not successful when set to Operate (screen shot above).

        4.  Set the Destination Address; by default the address is 100 for Ethernet port in ION meters.

        5.  Click on Object Properties and set the value to write to the module:
                 

        6.  Click on Qualifier Setup and set the point address to write to; this is the address in DNP Slave Import module:
                 
        Note the different options for point selection; click OK to close the windows.

        7.  Click on ‘Send Once’ on the toolbar to write to the point:
                 

        8.  Using ION Enterprise/SPM/PME verify the write command by checking the output of DNP Slave Import module:
                  

          

        What are the basic troubleshooting steps for the Smart-UPS SMT750 / SMT1000 / SMT1500 ?


        Issue:

        What are the basic troubleshooting steps for the Smart-UPS SMT750 / SMT1000 / SMT1500 ?

        Product Line:

        Smart-UPS

        Environment:

        Smart-UPS SMT750, SMT1000, SMT1500 - All Serial Numbers

        Cause:

        During normal operation, you may find your UPS not functioning as expected. This may be due to a malfunction, configuration issue, or the install environment.
        This document will assist you with basic troubleshooting steps.

        Resolution:

         
         
        Problem Possible Cause Solution
             
        The UPS will not turn on or there is no output The unit has not been turned on. Press the ON button once to turn on the UPS. Please note that the LCD screen may be lit even though the UPS is OFF.
          The UPS is not connected to utility power. Be sure that the power cable is securely connected to the unit and to the utility power supply.
          The input circuit breaker has tripped. Reduce the load to the UPS, disconnect nonessential equipment and reset the circuit breaker. 
          The unit shows very low or no input utility voltage Check the utility power supply to the UPS by plugging in a table lamp. If the light is very dim, check the utility voltage.
          The battery connector plug is not securely connected. Be sure that all battery connections are secure.
          There is an internal UPS fault. Do not attempt to use the UPS. Unplug the UPS and have it serviced immediately
             
        The UPS is operating on battery, while connected to utility power The input circuit breaker has tripped. Reduce the load to the UPS, disconnect nonessential equipment and reset the circuit breaker.
          There is very high, very low, or distorted input line voltage. Move the UPS to a different outlet on a different circuit. Test the input voltage with the utility voltage display. If acceptable to the connected equipment, reduce the UPS sensitivity.
             
        UPS is beeping The UPS is in normal operation. None. The UPS is protecting the connected equipment.
             
        UPS does not provide expected backup time The UPS battery is weak due to a recent outage or is near the end of its service life. Charge the battery. Batteries require recharging after extended outages and wear out faster when put into service often or when operated at elevated temperatures. If the battery is near the end of its service life, consider replacing the battery even if the replace battery indicator is not yet illuminated.
          The UPS is overloaded.  Check the UPS load display. Unplug unnecessary equipment, such as printers
             
        Display interface LEDs flash sequentially The UPS has been shut down remotely through software or an optional accessory card. None. The UPS will restart automatically when utility power is restored.
             
        Fault LED illuminates Possible Internal Fault Contact APC Support for further assistance. Take care to note the exact fault message on the LCD Display
             
        All LEDs are illuminated and the UPS is plugged into a wall outlet The UPS has shut down and the battery has discharged from an extended outage. None. The UPS will return to normal operation when the power is restored and the battery has a sufficient charge.
             
        The Replace Battery LED is illuminated The battery has a weak charge Allow the battery to recharge for at least four hours. Then, perform a self-test. If the problem persists after recharging, replace the battery
          The replacement battery is not properly connected. Be sure that the battery connector is securely connected.
             
        The UPS displays a site wiring fault message Wiring faults detected include missing ground, hot-neutral, polarity reversal, and overloaded neutral circuit. If the UPS indicates a site wiring fault, have a qualified electrician inspect the building wiring. (Applicable for 120 V units only.)

        What are the basic troubleshooting steps for the Smart-UPS SMX750 / SMX1000 / SMX1500 ?


        Issue:

        What are the basic troubleshooting steps for the Smart-UPS SMX750 / SMX1000 / SMX1500 ?

        Product Line:

        Smart-UPS

        Environment:

        SMX750, SMX1000, SMX1500 - All Serial Numbers

        Cause:

        During normal operation, you may find your UPS not functioning as expected. This may be due to a malfunction, configuration issue, or the install environment.
        This document will assist you with basic troubleshooting steps.

        Resolution:

         
         
        Problem Possible Cause Solution
             
        The UPS will not turn on or there is no output The unit has not been turned on. Press the ON button once to turn on the UPS. Please note that the LCD screen may be lit even though the UPS is OFF.
          The UPS is not connected to utility power. Be sure that the power cable is securely connected to the unit and to the utility power supply.
          The input circuit breaker has tripped. Reduce the load to the UPS, disconnect nonessential equipment and reset the circuit breaker. 
          The unit shows very low or no input utility voltage Check the utility power supply to the UPS by plugging in a table lamp. If the light is very dim, check the utility voltage.
          The battery connector plug is not securely connected. Be sure that all battery connections are secure.
          There is an internal UPS fault. Do not attempt to use the UPS. Unplug the UPS and have it serviced immediately
             
        The UPS is operating on battery, while connected to utility power The input circuit breaker has tripped. Reduce the load to the UPS, disconnect nonessential equipment and reset the circuit breaker.
          There is very high, very low, or distorted input line voltage. Move the UPS to a different outlet on a different circuit. Test the input voltage with the utility voltage display. If acceptable to the connected equipment, reduce the UPS sensitivity.
             
        UPS is beeping The UPS is in normal operation. None. The UPS is protecting the connected equipment.
             
        UPS does not provide expected backup time The UPS battery is weak due to a recent outage or is near the end of its service life. Charge the battery. Batteries require recharging after extended outages and wear out faster when put into service often or when operated at elevated temperatures. If the battery is near the end of its service life, consider replacing the battery even if the replace battery indicator is not yet illuminated.
          The UPS is overloaded.  Check the UPS load display. Unplug unnecessary equipment, such as printers
             
        Display interface LEDs flash sequentially The UPS has been shut down remotely through software or an optional accessory card. None. The UPS will restart automatically when utility power is restored.
             
        Fault LED illuminates Possible Internal Fault Contact APC Support for further assistance. Take care to note the exact fault message on the LCD Display
             
        All LEDs are illuminated and the UPS is plugged into a wall outlet The UPS has shut down and the battery has discharged from an extended outage. None. The UPS will return to normal operation when the power is restored and the battery has a sufficient charge.
             
        The Replace Battery LED is illuminated The battery has a weak charge Allow the battery to recharge for at least four hours. Then, perform a self-test. If the problem persists after recharging, replace the battery
          The replacement battery is not properly connected. Be sure that the battery connector is securely connected.
             
        The UPS displays a site wiring fault message Wiring faults detected include missing ground, hot-neutral, polarity reversal, and overloaded neutral circuit. If the UPS indicates a site wiring fault, have a qualified electrician inspect the building wiring. (Applicable for 120 V units only.)

        Configuring relative setpoints for alarms on a Circuit Monitor 2000, 3000 or 4000

        Certain alarms on the circuit monitor allow the user to configure the pickup and dropout setpoints in either absolute or relative mode. In absolute mode, the user enters the absolute values on which to alarm. In relative mode, the setpoints reflect a percentage of the running average of a particular value. The purpose of this knowledge base article is to describe the proper configuration of relative setpoints for the different models of circuit monitor.
        Circuit Monitor 2000 Series (CM2000 or CM2):
        On the CM2000, relative setpoints should be configured as the percentage of the offset from normal operation on which the user wants to alarm. In other words, the setpoints are configured from a reference of 0%. Most simply put, if the user wants to alarm when a value is 5% over the recent running average, he should enter a setpoint of 5%.

        Circuit Monitor 3000 Series (CM3000 or CM3) & Circuit Monitor 4000 Series (CM4000 or CM4):
        For the CM3000 and CM4000, relative setpoints are configured from a reference of 100%. Most simply put, if the user wants to alarm when a value is 5% over the recent running average, he should enter a setpoint of 105%.

        *Note: Whenever possible, absolute alarm setpoints are recommended to ensure the most predictable and reliable alarming performance from the circuit monitor.


        Legacy KB System (APS) Data: RESL201645 V1.0, Originally authored by MaTh on 03/15/2010, Last Edited by MaTh on 03/15/2010
        Related ranges: CM4000 series, CM3000 series, CM2000 series

        Is there a Mounting Adapter available to retrofit a Series 4000 Circuit Monitor in place of a Series 2000 Circuit Monitor or CM100/200 Series meters?

        Issue:
        A customer has existing CM2000 or CM100/200 Series Meters and wishes to replace them with series 4000 Circuit Monitor meters but the CM4000 has a different form factor and requires a different mounting cutout in the panel.

        Product Line:
        CM100, CM150, CM200, CM250
        CM2000, CM2050, CM2150, CM2250, CM2350, CM2450
        CM4000, CM4250, CM4000T

        Environment:
        Power meter retrofit and replacement
         
        Cause:
        A customer wishes to replace obsolete CM2000 or CM100/200 series meters with CM4000 Series meters.

        Resolution:
        A mounting plate adapter is available that will allow a user to install a CM4000 series meter in an existing cutout for a CM2000 or CM100/200 series meter.
        "CM4MA" is the mounting adapter part number. This part is a filler plate used when mounting a Series 4000 Circuit Monitor (CM4) where a 2000 Circuit Monitor (CM2) was removed.
        The same mounting adapters designed to be used with the CM2000 series meters will also work with the CM100, CM150, CM200, and CM250.

        See attached document for more information.

        Using ASE2000 to send a freeze command to an ION meter with DNP protocol

        Issue
        In cases where there is communication problem using DNP protocol, a test set is necessary to identify and troubleshoot the issue.

        Product Line
        Any ION meter that support DNP protocol.
        While any device that supports DNP protocol can be used, this article is written specifically for ION meters.

        Environment
        ASE2000 is a test set used by the hardware department to validate DNP communications with ION meters.  As such this software will be used for this demonstration.

        Cause
        To verify correctness of DNP implementation in ION meters.

        Resolution
        ASE2000 can be used as a master station simulator for DNP3.0 protocol. A trial version can be downloaded from Applied Systems Engineering website:
                  www.ase-systems.com/

        - Refer to DNP 3.0 and PowerLogic ION Technology technical note (70072-0105-02) to setup ION meter as DNP slave. This document has DNP architecture overview as well.
        - Refer to PowerLogic ION8650 DNP 3.0 device profile technical note (70022-0126-00) for description of DNP 3.0 communication protocol employed by each ION meter.

        This article demonstrates how to setup ASE2000 to send a freeze command to an ION meter using DNP protocol for:
        - Binary Counters
        Class 0 Data command will be used to returns all points, including frozen counters, for comparison.


        In this test:
        - An ION7600 meter will be used.
        - Binary Counters 0-3 (a DNP Slave Export module in the default template) will be frozen; these counters refer to real energy (refer to screen shot in step c below).

        It is necessary to setup the ION meter to be able to accept freeze commands.

        a)  In DNP Slave Options module, change the format from 16-bit to 32-bit for both Binary Counter Static and Frozen Binary Counter Static.  Since energy values could be large numbers, this change will ensure the correct values are read.
                  

        b)  Enable 'frozen static objects' for the points that will be frozen in the corresponding DNP Slave Export module.
                 

        c)  Create an External Pulse Module and link it to 'Freeze' input of the module that will be frozen.  Save the changes to the template.
                 
        If the trigger input is not connected, the module will become offline.

        IMPORTANT
        - The Freeze input acts internally as though a DNP freeze command were executed on the communications port. The input freezes all objects that are allowed to be frozen according to the module setup.
        - For an ION8600 meter, it is not necessary to connect the 'freeze' input in the DNP Slave Export module.  As such, step c will not be necessary.

        Procedure
        1.  File > Select Protocol:
                 

        2.  In Properties > Protocol-specific:
        - (Host tab)  set the IP Address:
                 
        Note the port 20000 which is the default DNP port over Ethernet communication.

        - (Exchange Defaults tab)  set the slave address; by default this is 100 for ethernet connected ION meters:
                 
        This will set the destination address for all commands; as a result it is not necessary to specify the destination address for individual commands.

        3.  In Exchange List window, select 'Freeze'; then click on 'Send Once' on the tool bar to initiate a freeze command:
                 

        The details of the freeze command are shown in the following screen shot (double click on Freeze to open the property window):
                 

        Note the following:
        - Application Layer Function: Immediate Freeze
        - Object 20: Binary Counter
        - Variation 0: Any Variation

        4.  After some time (to allow the binary counters to increase), in Exchange List window select 'Class 0 Data' then click on 'Send Once' on the tool bar to parse the DNP points in the meter.

        Note: The two screen shots below were taken about 20 minutes apart.  While the frozen counters remained the same, binary counters were increasing.
                 

        Click on Send Once a second timem (20 minutes later):
                  


         

        What are the basic troubleshooting steps for the Smart-UPS SMC1000 / SMC1500 ?


        Issue:

        What are the basic troubleshooting steps for the Smart-UPS SMC1000 / SMC1500 ?

        Product Line:

        Smart-UPS

        Environment:

        SMC1000 / SMC1500 - All Serial Numbers

        Cause:

        During normal operation, you may find your UPS not functioning as expected. This may be due to a malfunction, configuration issue, or the install environment.
        This document will assist you with basic troubleshooting steps.

        Resolution:

         
        Problem Possible Cause Solution
             
        The UPS will not turn on or there is no output The unit has not been turned on. Press the ON button once to turn on the UPS. Please note that the LCD screen may be lit even though the UPS is OFF.
          The UPS is not connected to utility power. Be sure that the power cable is securely connected to the unit and to the utility power supply.
          The input circuit breaker has tripped. Reduce the load to the UPS, disconnect nonessential equipment and reset the circuit breaker. 
          The unit shows very low or no input utility voltage Check the utility power supply to the UPS by plugging in a table lamp. If the light is very dim, check the utility voltage.
          The battery connector plug is not securely connected. Be sure that all battery connections are secure.
          There is an internal UPS fault. Do not attempt to use the UPS. Unplug the UPS and have it serviced immediately
             
        The UPS is operating on battery, while connected to utility power The input circuit breaker has tripped. Reduce the load to the UPS, disconnect nonessential equipment and reset the circuit breaker.
          There is very high, very low, or distorted input line voltage. Move the UPS to a different outlet on a different circuit. Test the input voltage with the utility voltage display. If acceptable to the connected equipment, reduce the UPS sensitivity.
             
        UPS is beeping The UPS is in normal operation. None. The UPS is protecting the connected equipment.
             
        UPS does not provide expected backup time The UPS battery is weak due to a recent outage or is near the end of its service life. Charge the battery. Batteries require recharging after extended outages and wear out faster when put into service often or when operated at elevated temperatures. If the battery is near the end of its service life, consider replacing the battery even if the replace battery indicator is not yet illuminated.
          The UPS is overloaded.  Check the UPS load display. Unplug unnecessary equipment, such as printers
             
        Display interface LEDs flash sequentially The UPS has been shut down remotely through software or an optional accessory card. None. The UPS will restart automatically when utility power is restored.
             
        Fault LED illuminates Possible Internal Fault Contact APC Support for further assistance. Take care to note the exact fault message on the LCD Display
             
        All LEDs are illuminated and the UPS is plugged into a wall outlet The UPS has shut down and the battery has discharged from an extended outage. None. The UPS will return to normal operation when the power is restored and the battery has a sufficient charge.
             
        The Replace Battery LED is illuminated The battery has a weak charge Allow the battery to recharge for at least four hours. Then, perform a self-test. If the problem persists after recharging, replace the battery
          The replacement battery is not properly connected. Be sure that the battery connector is securely connected.
             
        The UPS displays a site wiring fault message Wiring faults detected include missing ground, hot-neutral, polarity reversal, and overloaded neutral circuit. If the UPS indicates a site wiring fault, have a qualified electrician inspect the building wiring. (Applicable for 120 V units only.)

        What are the basic troubleshooting steps for the Smart-UPS SMT3000RM2U / SMT3000 / SMT2000RM2U / SMT2000 ?


        Issue:

        What are the basic troubleshooting steps for the Smart-UPS SMT3000RM2U / SMT3000 / SMT2000RM2U / SMT2000 ?

        Product Line:

        Smart-UPS

        Environment:

        SMT3000RM2U / SMT3000 / SMT2000RM2U / SMT2000 - All Serial Numbers

        Cause:

        During normal operation, you may find your UPS not functioning as expected. This may be due to a malfunction, configuration issue, or the install environment.
        This document will assist you with basic troubleshooting steps.

        Resolution:
         
         
        Problem Possible Cause Solution
             
        The UPS will not turn on or there is no output The unit has not been turned on. Press the ON button once to turn on the UPS. Please note that the LCD screen may be lit even though the UPS is OFF.
          The UPS is not connected to utility power. Be sure that the power cable is securely connected to the unit and to the utility power supply.
          The input circuit breaker has tripped. Reduce the load to the UPS, disconnect nonessential equipment and reset the circuit breaker. 
          The unit shows very low or no input utility voltage Check the utility power supply to the UPS by plugging in a table lamp. If the light is very dim, check the utility voltage.
          The battery connector plug is not securely connected. Be sure that all battery connections are secure.
          There is an internal UPS fault. Do not attempt to use the UPS. Unplug the UPS and have it serviced immediately
             
        The UPS is operating on battery, while connected to utility power The input circuit breaker has tripped. Reduce the load to the UPS, disconnect nonessential equipment and reset the circuit breaker.
          There is very high, very low, or distorted input line voltage. Move the UPS to a different outlet on a different circuit. Test the input voltage with the utility voltage display. If acceptable to the connected equipment, reduce the UPS sensitivity.
             
        UPS is beeping The UPS is in normal operation. None. The UPS is protecting the connected equipment.
             
        UPS does not provide expected backup time The UPS battery is weak due to a recent outage or is near the end of its service life. Charge the battery. Batteries require recharging after extended outages and wear out faster when put into service often or when operated at elevated temperatures. If the battery is near the end of its service life, consider replacing the battery even if the replace battery indicator is not yet illuminated.
          The UPS is overloaded.  Check the UPS load display. Unplug unnecessary equipment, such as printers
             
        Display interface LEDs flash sequentially The UPS has been shut down remotely through software or an optional accessory card. None. The UPS will restart automatically when utility power is restored.
             
        Fault LED illuminates Possible Internal Fault Contact APC Support for further assistance. Take care to note the exact fault message on the LCD Display
             
        All LEDs are illuminated and the UPS is plugged into a wall outlet The UPS has shut down and the battery has discharged from an extended outage. None. The UPS will return to normal operation when the power is restored and the battery has a sufficient charge.
             
        The Replace Battery LED is illuminated The battery has a weak charge Allow the battery to recharge for at least four hours. Then, perform a self-test. If the problem persists after recharging, replace the battery
          The replacement battery is not properly connected. Be sure that the battery connector is securely connected.
             
        The UPS displays a site wiring fault message Wiring faults detected include missing ground, hot-neutral, polarity reversal, and overloaded neutral circuit. If the UPS indicates a site wiring fault, have a qualified electrician inspect the building wiring. (Applicable for 120 V units only.)

        What can cause a Series 2000 Circuit Monitor to have an alarm code "900" on the display?

        Issue
        A CM2000 Series meter's front display shows an alarm code "900" and user may not know what this means or how to fix it.

        Product Line
        CM2000, CM2050, CM2150, CM2250, CM2350, CM2450

        Environment
        Alarm code, Error Message, Power meter retrofit and replacement
         
        Cause
        Alarm "900" can occur when there is a potential voltage difference between the ground and neutral control power connection on a Series 2000 Circuit Monitor.  

        Resolution
        *Warning:  Installation and maintenance of this device should only be performed by qualified, competent personnel that have appropriate training and experience with high voltage and current devices. Failure to follow the instructions / warnings in the Meter Installation Guide can result in permanent damage to the meter, severe injury or death.

        Follow the three steps below:
        1.  First use a handheld meter to verify that a potential difference between the Neutral and Ground terminal exist (terminals 26 and 27).

        2.  To correct the issue verify that the neutral and ground are bonded together at the incoming source from the utility.  
        3.  Make sure that the enclosure is grounded and the meter is grounded to the metal enclosure. 
        4.  The unit will need to be replaced if the display still has a "900" on the display after verifying and correcting the steps above. 
         

        Using ASE2000 to send a freeze with time of freeze command to an ION meter with DNP protocol

        Issue
        In cases where there is communication problem using DNP protocol, a test set is necessary to identify and troubleshoot the issue.

        Product Line
        Any ION meter that support DNP protocol.
        While any device that supports DNP protocol can be used, this article is written specifically for ION meters.

        Environment
        ASE2000 is a test set used by the hardware department to validate DNP communications with ION meters.  As such this software will be used for this demonstration.

        Cause
        To verify correctness of DNP implementation in ION meters.

        Resolution
        ASE2000 can be used as a master station simulator for DNP3.0 protocol. A trial version can be downloaded from Applied Systems Engineering website:
                  www.ase-systems.com/

        - Refer to DNP 3.0 and PowerLogic ION Technology technical note (70072-0105-02) to setup ION meter as DNP slave. This document has DNP architecture overview as well.
        - Refer to PowerLogic ION8650 DNP 3.0 device profile technical note (70022-0126-00) for description of DNP 3.0 communication protocol employed by each ION meter.

        This article demonstrates how to setup the ION meter and ASE2000 to send a freeze command to an ION meter using DNP protocol for:
        - Binary Counters
        Class 0 Data command will be used to returns all points, including frozen counters with time of freeze, for verification.

        In this test:
        - An ION8600 meter will be used.
        - Binary Counters 0-3 (a DNP Slave Export module in the default template) will be frozen; these counters refer to real energy (refer to screen shots below).

        It is necessary to setup the ION meter to be able to accept freeze with time of freeze command.

        a)  In DNP Slave Options module, change the format from 16-bit to 32-bit for both Binary Counter Static and Frozen Binary Counter Static.  This change will ensure large numbers are read correctly.  For frozen counter static register, the selection should be '32-bit frozen counter with time of freeze':
                 

        b)  Enable 'frozen static objects' for the points that will be frozen in the corresponding DNP Slave Export module.
                  

        IMPORTANT
        In an ION8600 there is no need to connect the 'Freeze' input.  However, this may not be the case for other ION meters (in that case connect an External Pulse module to 'Freeze' input).
                 

        Procedure
        1.  File > Select Protocol:
                 

        2.  In Properties > Protocol-specific:
        - (Host tab)  set the IP Address:
                  
        Note the port 20000 which is the default DNP port over Ethernet communication.

        - (Exchange Defaults tab)  set the slave address; by default this is 100 for ethernet connected ION meters:
                 

        3.  In Exchange List window, select 'Freeze'; then click on 'Send Once' on the tool bar to initiate a freeze command.  Note the time the command was sent:
                 

        The details of the freeze command are shown in the following screen shot (double click on Freeze to open the property window):
                 

        Note the following:
        - Application Layer Function: Immediate Freeze
        - Object 20: Binary Counter
        - Variation 0: Any Variation

        4.  After some time (to allow the binary counters to increase), in Exchange List window select 'Class 0 Data' then click on 'Send Once' on the tool bar to parse the DNP points in the meter.
                  

        A second 'Class 0 Data' 30 minutes later:
                 

        Observation:
        a)  Binary Counters have increased while the Frozen Counters have not (last two screen shots).
        b)  Time for Frozen Counters is in UTC time [16:07:26]
        c)  Time for Frozen Counters is the same as the time when the 'Freeze' command was initiated [11:07:25] (refer to screen shot in step 3 - the difference of 1 second is due to the difference between meter time and the computer were the ASE2000 was installed).
         

        Using ASE2000 to control relay output with Direct Operate in an ION meter using DNP protocol

        Issue
        In cases where there is a problem using DNP protocol or the usage is not trivial, a test set is necessary to identify and troubleshoot the issue.

        Product Line
        Any ION meter that support DNP protocol.

        Environment
        ASE2000 test set will be used for this demonstration.
        ION8600 meter.

        Cause
        To test and verify implementation of DNP protocol in ION meters.

        Resolution
        ASE2000 can be used as a master station simulator for DNP3.0 protocol.  A trial version can be downloaded from Applied Systems Engineering website:
                  www.ase-systems.com/

        - Refer to DNP 3.0 and PowerLogic ION Technology technical note (70072-0105-02) to setup ION meter as DNP slave. This document has DNP architecture overview as well.
        - Refer to PowerLogic ION8650 DNP 3.0 device profile technical note (70022-0126-00) for description of DNP 3.0 communication protocol employed by each ION meter.


        This article demonstrates how to use ASE2000 to control a relay output block using Direct Operate function in an ION meter using DNP protocol for:
        - Binary Output


        The following table describes how Control Relay Block is implemented in an ION meter; refer to ION Reference for complete documentaion.
                 
        * Note that the minimum On-time supported is 20 ms for the ION7700, ION7550, ION7650, and ION8600 meters and 2 seconds for ION7300 series meters.


        Two tests will be performed:
        -  Test 1: Latching Relay ON/OFF
        -  Test 2: Close Breaker/Relay, Lower Transformer Tap

        It is necessary to setup the ION meter to be able to accept the Direct Operate command.
        a)  Create a DNP Slave Import module.
        b)  Change the setup registers as:
                 

        Procedure
        1.  File > Select Protocol:
                 

        2.  In Properties > Protocol-specific:
        - (Host tab)  set the IP Address:
                 
        Note the port 20000 which is the default DNP port over Ethernet communication.

        - (Exchange Defaults tab)  set the slave address; by default this is 100 for ethernet connected ION meters:
                 

        TEST 1
        3.  In Exchange List window, open the Direct Operate Relay property window (double click):
                  

        Note the following:
        - Application Layer Function: Direct Operate
        - Object 12: Control Block
        - Variation 1: Control Relay Output Block

        4.  Open the Object Properties and set as shown below:
                 

        Open the Qualifier Setup and set as shown below:
                 
        This is the point in the DNP Slave Import module in our example (refer to screen shot shown in section 'b' above).  Multiple DNP Slave Import modules will have different point numbers; set accordingly.

        5.  Click on 'Send Once' on the toolbar to initiate the command:
                 
        After accepting:
                 

        Confirm the control command by checking the output of the ION module:
                 

        6.  In order to set the relay back to OFF, make the modification in Qualifier Setup as shown below:
                 

        And click on 'Send Once' on the toolbar:
                 


        TEST 2
        7.  Open the Object Properties and set as shown below:
                 

        IMPORTANT
        Referring to the Control Relay Output Block table, relay 2 will remain ON for X ms.  In this test the ON Time (close) is set to 5000 ms, meaning after 5000 ms, the relay will automatically switch to OFF (open).

        Open the Qualifier Setup and set as shown below:
                  
        Note that both relay 1 and relay 2 on the output of DNP Slave Import module are both assigned to point 0.

        8.  Click on 'Send Once' and immediately (before the 5000 ms duration comes to an end) observe the output of the DNP Slave Import module:
                 
        Note that relay 1 remains at 0 as explained in Control Relay Block table, marked as 'No change'.

        9.  Another way to determine the operation of relay 2 is to initiate the Direct Operate Relay command and send two 'Class 0 Data' consecutively; the first within the 5 second and the second, 5 seconds later:
                 


         

        What PowerLogic and ION meters natively support the BACnet protocol?

        Product Line
        PowerLogic meters
        ION meters

        Environment
        Meter communication protocols

        Cause
        BACnet protocol is not a standard protocol with PowerLogic and ION meters. 
        Standard protocols include ION, Modbus TCP/IP, DNP 3.0. 

        Resolution
        The EM3560, Branch Circuit Power Meter Type E (BCPME), iEM3000 Series (iEM3165, iEM3265, iEM3365, iEM3465, iEM35654) and EM4800 series (with firmware V1.46 Build 1105) are the only meters that natively supports the BACnet protocol. 

        As of May 2016, PM5500 meters can support BACnet IP protocol with firmware V2.3.0 or higher.
        As of June 2017, PM5340 meters can support BACnet IP protocol with firmware V2.1.0 or higher.

        All other ION and PowerLogic meters do not and would require a 3rd party Modbus to BACnet converter to be used on a BACnet system.

        UL Listing iEM3000 series and PM3000 series meters

        Issue
        What is the UL listing for the iEM3xxx Energy meters and PM3xxx power meters
         
        Product Line
        iEM3100, iEM3110, iEM3115, iEM3135, iEM3150, iEM3155, iEM3165, iEM3175, iEM3200, iEM3210, iEM3215, iEM3235, iEM3250, iEM3255, iEM3265, iEM3275, iEM3300, iEM3310, iEM3335, iEM3350, iEM3355, iEM3365, iEM3375, iEM3455, iEM3465, iEM3555, iEM3565, iEM3455C1, iEM3455C2, PM3200, PM3210, PM3250, PM3255

        Resolution 
        The iEM3xxx and the PM32xx are listed as Measuring, Testing and Signal-generation Equipment which complies with UL standard 61010 " Safety Requirements for Electrical Equipment for Measurement, Control, and Laboratory Use - Part 2-201: Particular Requirements for Control Equipment" and UL50 "Enclosures for Electrical Equipment, Non-Environmental Considerations" . The UL listing is E360954

        Link to UL Listing

        How do I update the firmware of my SMT, SMX, SMC, or SRT series Smart-UPS?

        Issue: 

        Next generation Smart-UPS products feature user upgradeable UPS Firmware.
        This allows for ongoing improvements and feature enhancements of Smart-UPS products after deployment.
         
         

        Product line:

        Smart-UPS SMT, SMX, SMC, and SRT Families, as well as the XP1K9NN42RCC Secure-UPS Power Management Unit

         

        Environment:

        Since we will continually release new products that are supported by the tool, we identify devices that are NOT supported.

        Devices that are *NOT* supported by the Firmware Upgrade Wizard:

        • Legacy Devices:  Models beginning with: SU, SUA, SUM, SURT, SURTD, SURTA, SRC (IE: SUA3000XL, SU2200NET, SURTD3000RMXLT)
        • Next Generation Devices: SMX750, SMX1000, SMX1500 with firmware UPS 02.x or lower.
          • These units are 120 V devices built prior to date code 1037. Date code is the first 4 numbers in your serial number. (IE: Serial Number AS1036123456 Would not be supported.)
         
        The system requirements for the Firmware Upgrade Wizard are as follows:
        Operating systems: Microsoft Windows XP®, Windows Vista® , Windows 7®, Windows 8®, 8.1®, and Windows 10®
         
         

        Resolution:

        There are two methods to update the firmware of the UPS:
        • Locally via a Serial or USB connection using the Firmware Upgrade Wizard application. This is the most reliable method and should be used whenever possible. 
        • Remotely via the Network Management Card

        Both methods require that your turn off the output power of the UPS. 
        If you are updating via the Network Management Card, you must ensure that your network access is not dependent on the UPS for power.



        Smart-UPS models beginning with "SMT", "SMX", or "SMC":
        CLICK HERE to upgrade using a Serial or USB connection and the Firmware Upgrade Wizard. (RECOMMENDED)
        CLICK HERE to upgrade using the Network Management Card

        Smart-UPS and Secure-UPS models  beginning with "SRT" or "XP":
        CLICK HERE to upgrade using a Serial or USB connection and the Firmware Upgrade Wizard. (RECOMMENDED)
        CLICK HERE to upgrade using the Network Management Card

         

        Video: How do I update the firmware of my SMT, SMX, or SMC series Smart-UPS using the Firmware Upgrade Wizard?

        Issue: 

        There are two methods to update the firmware of the UPS:
        • Locally via a Serial or USB connection using the Firmware Upgrade Wizard application
        • Remotely via the Network Management Card (SMT or SMX models)
        • The Firmware Upgrade Wizard is the most reliable and preferred method of upgrading.

        If you have a previous version of the Firmware Upgrade Wizard or Firmware Images, delete the old version and download the latest revision.
        If you need to upgrade an SRT unit, or need to upgrade via the Network Management Card, refer to Kbase #FA164737


        Links to download all necessary files can be found at the end of this document.

        Product line:

        Smart-UPS SMT, SMX, and SMC Families
         

        Environment:

        In general, all Smart-UPS models beginning with "SMT", "SMX", "SMC" are supported via USB or Serial.
        Since we will continually release new products that are supported by the tool, we identify devices that are NOT supported.

        Devices that are *NOT* supported by the Firmware Upgrade Wizard:

        • SMX750, SMX1000, SMX1500 with firmware UPS 02.x or lower. (These units are 120 V devices built prior to date code 1037)

        Devices that are supported via *Serial ONLY*:

        • SMX Units with firmware earlier than UPS 07.2

        • SMT units with firmware earlier than UPS 08.0
          Note: No harm will occur if you attempt to update firmware via USB port on the above units. A warning message will indicate that the unit does not support firmware update via this method, and the Firmware Upgrade Wizard will close. 

        The system requirements for the Firmware Upgrade Wizard are as follows:
        Operating systems: Microsoft Windows XP®, Windows Vista® , Windows 7®, Windows 8®, 8.1®, and Windows 10®
         
        To find your current Firmware level:
        Run the Wizard and it will identify the current firmware version before performing the update.
         
        For all but SMC unit:
        From the main menu of the UPS LCD screen select "About" and scroll down to "UPS Firmware"

        Firmware Revision Matrix
         UPS Model  Firmware after Update
         SMC (ID #1000)  UPS 10.0
         SMC (ID #1005)  UPS 12.0
         SMT Tower ( firmware less  than UPS 08.0 )  UPS 07.1
         SMT Tower ( firmware UPS 08.0 or greater)  UPS 09.4
         SMT 2U Rackmount   UPS 09.4
         SMT 1U Rackmount (Follow "SMX 1500VA or less" firmware)  UPS 10.1
         SMX 1500VA or less (firmware UPS 02.x)  Not Upgradable
         SMX 1500VA or less (firmware greater than UPS 05.0)  UPS 10.1
         SMX 1500VA or less (firmware less than UPS 05.0)  UPS 03.8
         SMX Larger than 1500 VA - (firmware greater than UPS 07.0)  UPS 07.4
         SMX Larger than 1500 VA - (firmware between UPS 05.0 - UPS 07.0)  UPS 06.8
         SMX Larger than 1500 VA - (firmware less than UPS 04.0)  UPS 02.0
         

        Note: You must use the serial cable that is included with your UPS. If upgrading via USB, it is recommended that you use the included USB cable.


         

        Resolution:

        Customers wanting to upgrade their UPS firmware should download  "Firmware Upgrade Wizard v4.1.1" as well as the "Firmware Upgrade Wizard Manual v4.1.1"  files. 
         
        • The "Firmware Upgrade Wizard v4.1.1" file contains the self-extracting executable file, as well as all necessary UPS firmware images.
        • Read the "Firmware Upgrade Wizard Manual v4.1.1" before beginning the process.
        • The users manual provides a complete step by step walk through of the process including all necessary screenshots.
        The complete process will take 5-20 minutes and will require that you power down any load attached to the UPS.
         
        If you run into any issues during the process or have any additional questions, please contact APC Tech Support.


        Links to Downloadable Files:
        Firmware Upgrade Wizard v4.1.1
        Firmware Upgrade Wizard User's Manual v4.1.1
        Firmware Update Images (Includes Release Notes for the specific images)

        (Downloads will open in a new browser window.)
        NOTE: If you have a previous version of the Firmware Upgrade Wizard or Firmware Images, it is advised that you delete the old version and download the latest revision.

        Reading and writing registers from the front panel of a CM2000 (CM2)

        Issue:
        Customer wants to read and write register from the front panel of a CM2000

        Product Line:
        CM2000, CM2050, CM2150, CM2250, CM2350, CM2450

        Environment:
        Front display CM2000, register edit

        Cause:
        The circuit monitor provides four setup modes: Configuration mode, Resets mode, Alarm/Relay mode, and Diagnostics mode. The Diagnostics mode lets you read and write circuit monitor registers, from the front panel. This capability is most useful to users who 1) need to set up an advanced feature which cannot be set up using the circuit monitors normal front panel setup mode, and 2) do not have access to POWERLOGIC software to set up the feature.

        Resolution:
        WARNING: Use this feature with caution. Writing an incorrect value, or writing to the wrong register could cause the circuit monitor to operate incorrectly.

        1. Press the MODE button until the red LED next to [Setup] is lit.
        The circuit monitor displays ConFig.

        2. Press the down arrow SELECT METER [Value] button until diAg is displayed.
        3. Press the PHASE [Enter] button to select the Diagnostics mode.
        The circuit monitor displays the password prompt P - - - -.

        4. Enter the master password.
        To enter the password, use the SELECT METER [Value] buttons to increase or decrease the displayed value until it reaches the password value. Then press the PHASE [Enter] button.
        The circuit monitor display alternates between rEg No (an abbreviation for register number) and 1000 (the lowest available register number).

        5. Use the SELECT METER [Value] buttons to increase or decrease the displayed register number until it reaches the desired number.

        6. Press the PHASE [Enter] button.
        The circuit monitor reads the register, then alternately displays the register number (in the format r.xxxx) and the register contents (as a decimal value). If you are viewing a metered value, such as voltage, the circuit monitor updates the displayed value as the register contents change. (Note that scale factors are not taken into account automatically when viewing register contents.)

        7. To read another register, press the MODE button, then repeat steps 5 and 6 above.

        8. To write to a register, continue with step 9 below.
        Note: Some circuit monitor registers are read/write, some are read only. You can write to read/write registers only.

        9. Use the SELECT METER [Value] buttons to increase or decrease the displayed register number until it reaches the register you'd like to write.

        10. Press the PHASE [Enter] button.
        The circuit monitor alternately displays the register number and the register contents (as a decimal value).

        11. Use the SELECT METER [Value] buttons to increase or decrease the displayed decimal value until it reaches the value you'd like to write.
        If you've accidentally selected a read only register, the circuit monitor will not allow you to change the value.

        12. Press the MODE button.
        The circuit monitor displays No.

        13. To abort the register write, press the PHASE [Enter] button.

        14. To write the value, press the up arrow SELECT METER [Value] button to change from No to Yes. Then press the PHASE [Enter] button.
        The display flashes, indicating that the value has been written, then returns to the register number.

        15. To write another register, repeat steps 914 above.

        16. To leave the Diagnostics mode, press the MODE button while the circuit monitor displays rEg No.

        Will the Compact NSX breaker be for sale in the USA or Canada?

        Issue:
        Where can I buy a Compact NSX breaker?

        Product Line:
        Circuit Breakers

        Cause:
        This breaker is popular overseas and there is interest in the US

        Resolution:
        There are no plans for a general release of the Compact NSX breaker line in North America, since the NSX is not UL Listed to UL489. (UL 489 is the standard commonly required in the US.) In the US, the Powerpact Circuit Breakers should be used (Powerpact breakers are UL, CSA and IEC-rated).

        If an existing piece of equipment has an NSX breaker which needs replacing, we have made a few catalog numbers available for sale in the US. The list of numbers will vary based upon need. Contact your local authorized Schneider Electric distributor for assistance on your specific NSX catalog number.

        For support on these breakers, Please see the following link to Global Operations where you can select other Countries:
        https://www2.schneider-electric.com/sites/corporate/en/support/operations/local-operations/local-operations.page

        ION Setup Revision History and Features & Fixes

        Issue
        The ION Setup revision history may be required.

        Product Line
        ION Setup

        Environment
        ION Setup

        Resolution
        Please see the table below for the revision history. 
        To obtain the latest version of ION Setup software, refer to article FA212816 - Where can I download the latest version of ION Setup Software?
         
        Release Date Version File Name Bug Fixes New Features
        6/21/2013 ION 3.0 Build 13172 IONSETUP30_B13172_01.EXE
        - CM3/CM4 Alarm log programming to a depth of 0
        - PM53xx Meter Resets and other various setup problems with Ashoka devices
        - Removal of PM5560 Remapping setup
        - Bug fix for Harmonics/Phasor Viewer Real-Time display
        - Communication statistic resetting for scripting mode
        - Preliminary PM8000 Setup Assistant support
        7/26/2013 ION 3.0 Build 13207.02 IONSETUP30_B13207_02.EXE
        - Momentum PLC bug fix for data log configuration issue
        - Corruption of DEVINFO.DAT file for certain device types when saved
        - PM5560 Input Metering configuration issues resolved
        - Momentum PLC configuration report
        - PM8K Input Metering Prototype (not fully functional yet)
        11/13/2013 ION 3.0 Build 13200.03 IONSETUP30_B13200_03.EXE
        - Momentum PLC TOC table incorrectly being configured
        - CM4xxxx Meter Configuration report hanging due to addition of Alarm Log configuration
        - Fixed crashing when viewing waveforms for ION devices with more than 20 waveform modules (PM8K)
        - Prototype of an Advanced Security Password Updater (mass update for password of Super-users)
        - PM8K Incremental/Conditional Energy + Security Configuration Profiles.
        -PM8K RMD Upgrades
        - Changes to Scripting to prevent further processing of requests when unable to communicate
        11/14/2013  ION 3.0 Build 13318.02 IONSETUP30_B13318_02.EXE - CM3/CM4 Meter Configuration report hanging on added Min/Max/Avg & Sequence of Event log setups
        - MV-90 Master file Bug fixes for new xi 3.0 format
        - Bug fix for template saving for PM8K with large number of inputs for new Data Mapping modules
         
        - Device Scan detection for various new MicroLogic Circuit Breakers and new VEGA ULP gateway.
        - PM8k Input Metering/ Conditional Energy Setup Assistant for latest framework/ firmware
        - Various improvements for Site Comm Testing & Circuit Breaker Status reports
        11/22/2013 ION 3.0 Build 13326.01 IONSETUP30_B13326_01.EXE - CM3/CM4 Meter Configuration not displaying correct setup values for additional data log configurations.
        - Bug fix for module deletion for PM8K with large number of inputs for new Data Mapping modules.
        - Improvements for Device Scan/Comm Testing/Circuit Breaker Status report feature.
        - PM8K Conditional Energy/Input Metering setup assistant and displaying of associated values using Normal Mode verification.
        - Bug fix for PLC Clock display issue not displaying correct date/time.
         
         02/06/2014  ION 3.0 Build 14037.02  IONSETUP30_B14037_02.EXE  - Fixed PM6xx Setup screen issues.
        - Fixed issue with certain custom setup assistant text being too long.
        - Fixed PM8000 Wiring display to reference new HME modules for phase & magnitude instead of Harmonic modules
         - Added setup files for CM2050/CM2150/CM2250.
        - Added Flex Channel Assignment for BCPM and support for Veris ASCII representation of the labels
        - Increased number of supported sites from present 128 to 256 to allow for large PME systems
        - Added support for new PM8000 Custom Display setup wizard
        - Modified PM5560 TIme of Use wizard to differentiate between time periods separately from the date range properly
        02/21/2014 ION 3.0 Build 14052.02 IONSETUP30_B14052_02.EXE - Fixed issue with stop and hold setup option. - Added FileMode setup options for all PM8/CM data log configurations.
        -Enhanced ULP IO Status reporting.
        - Working on multi module creation and partial FWN support.
        03/18/2014 ION 3.0 Build 14077.03 IONSETUP30_B14077_03.EXE -  Fixes for extended ASCII characters in template pastes.
        -  Fixed issues with Modbus Alarm template pasting.
        -  Support for new device features for BCPM/EM72XX latest firmware.
        04/04/2014 ION 3.0 Build 14094.02 IONSETUP30_B14094_02.EXE -  fixes for E5600 configuration and data log uploads via Modbus
        -  Fixed Site scanning and site comm testing issues
        -  Fixed M3xxx data log uploads issue
         
        04/17/2014 ION 3.0 Build 14107.01 IONSETUP30_B14107_01.EXE   -  Added new setup files for latest BCPM firmware
        -  changes to programming for Advanced ION security hiding entered passwords and reporting of passwords via the Advanced Password updater.
        05/09/2014 ION 3.0 Build 14129.01 IONSETUP30_B14129_01.EXE -  Fixes for iEM3/PM3xxx setup issues with latest released firmware. -  Improvements to site comm testing, circuit breaker status reports.
        05/21/2014 ION 3.0 Build 14135.02 IONSETUP30_B14135_02.EXE -  fixes for iEM3/PM3xxx release firmware changes affecting all setup screens.
        -  fix for EM7xxx energy real-time viewer for UINT64 registers.
         
        05/30/2014 ION 3.0 Build 14150.02 IONSETUP30_B14150_02.EXE -  Fix issues with template pasting for PM/CM devices for data logs/alarms not programming properly.  -  Added trip unit door status for circuit breaker status report.
        06/04/2014 ION 3.0 Build 14155.03 IONSETUP30_B14155_03.EXE -  fixes issue with pasting Alarm Log via Template function incorrectly setting the file number instead of the enable/disable setting.  
        06/23/2014 ION 3.0 Build 14174.02 IONSETUP30_B14174_02.EXE -  Fixed PM6xx data log setup -  added PM6xx setup reporting
        -  active comm port indication
        -  EM1220 support.
        07/04/2014 ION 3.0 Build 14185.01 IONSETUP30_B14185_01.EXE -  Fixed PM6xx data log configuration issue
        -  fix for PM8 billing log interval not being stored in templates.
        -  added PM6xx meter config reporting.
        -  Preliminary PM8K Optional I/O setup assistant.
        07/11/2014 ION 3.0 Build 14192.02 IONSETUP30_B14192_02.EXE -  Fixed issues with PM6 log setup with invalid memory allocation by adding new viewable memory allocation.  
        -  Fixed issue with Micrologic incorrectly displaying wrong device type during scan insertion.
        -  Fixed issue with ION parsing of event time quality requests.
        -  Fixed issue during log upload to retry if Slave Busy response is received from Modbus gateway.
        -  Added missing 73xx Ethernet settings to setup assistant. 
         
        07/15/2014 ION 3.0 Build 14196.03 IONSETUP30_B14196_03.EXE -  fixes for MicroLogic breaker device type detection
        -  fix for PM5561/PM5563 CT settings when not using 4th CT
        -  added support for optional digital input alarms for PM8K.
        08/08/2014 ION 3.0 Build 14220.02 IONSETUP30_B14220_02.EXE -  fixes for device scan test, waveform chart guide info update & header resizing
        -  fixes for PM5xxx data log upload issue, CM2xxx report saving, ION86xx verification display issue
        -  PM8K Setup Assistant changes
         
        -  Changes for Script mode to support multiple file
        -  Multiple monitor support
        -  Resizable ION module dialogs
        -  Support for additional advanced security users
        09/10/2014 ION 3.0 Build 14253.01 IONSETUP30_B14253_01.EXE -  Improved Setup Assistant Time Sync functionality
        - Security Wizard enhancements for new protocol control registers
        -  fixes for charting, added more variable sizing of setup dialogs
        -  CM4000T fix for Transient alarm
        -  PM8K Option Card Reset pulse moved to new register
         
         
        09/11/2014 ION 3.0 Build 14254.01 IONSETUP30_B14254_01.EXE -  fix for table event viewers for ION meters not displaying Event Log information properly.  
        09/12/2014 ION 3.0 Build 14255.01 IONSETUP30_B14255_01.EXE -  fix for all table log viewers which were having issues showing date/time column due to some changes for upcoming features.  
        10/17/2014 ION 3.0 Build 14290.03 IONSETUP30_B14290_03.EXE -  Fixes various event viewer issues
        -   various fixes for scripting
        -  added new protocol control setup assistant tab for PM8K/8650 if supported, syslog, event reader settings, new security assistant changes
        10/31/2014 ION 3.0 Build 14304.02 IONSETUP30_B14304_02.EXE -    Various fixes along with support for new PM8K/8650v2 security changes. -  Brand new installer based on standard =S= software one.
        -  Added preliminary support for Modbus/DNP mapping files.
        11/14/2014 ION 3.0 Build 14318.01 IONSETUP30_B14318_01.EXE -  fixes for PM8 energy registers displaying incorrectly for large values
        -  fixed  issues for Modbus/DNP map file function, support for new PM55xx changes, new IFE model type
         
        -  preliminary support for new EM64xx and ION7400 devices.
        11/24/2014 ION 3.0 Build 14328.01 IONSETUP30_B14328_01.EXE   -  Added Conzerv EM64xx, ION7400, 8650V2, PM55xx Phase 2 support
        12/11/2014 ION 3.0 Build 14339.01 IONSETUP30_B14339_01.EXE -  fix for incorrect IEEE float32 format for data logs
        -  fix for invalid CID value crash
        -  changes to PM55xx new advance serial features
        -  Change to add additional overflow parameters (WhE & VARhE) to all EM64xx setup files
        -  Final changes to allow for script inter-process messaging
        -  Changes to PM55xx setup files for new Advanced serial settings
        -  Change to Test Reset action to more appropriate dialog title and shorter timeout
        -  Installer changes to better detect OS and bootstrapper warnings

         
         
        1/8/2015 ION 3.0 Build 15008.01 IONSetup v3.0.15008.01.exe - Changes to Register Map file to fix issue with all negative Power Factor readings in all PM7/PM8/CM PowerLogic series of devices. - Code added to support old PowerLogic Power Factor 16 bit format.
        - Changes to add AddOn validation settings, ability to cancel unlinking/loading for Load Profile changes when warning is shown plus preliminary changes to add inter-application socket connections
        1/22/2015 ION 3.0 Build 15022.02 IONSetup v3.0.15022.02.exe - Bug fix when viewing unassigned group with both sites & groups shown. - Changes to Circuit breaker status reports
        - Changes to MicroLogic/ULP folder structure
        2/4/2015 ION 3.0 Build 15035.01 IONSetup v3.0.15035.01.exe - Bug fix for system crash when network/device files mismatch.  - Added 8650 Cellular Modem setup options
        - Support for site names beginning with a digit
        2/19/2015 ION 3.0 Build 15050.01 IONSetup v3.0.15050.01.exe - Bug fixes for PM5xxx device scanning and MV-90 Master file report for new PM8K. - Added Device Tester User and associated multiple gateway building plus scanning.
        - New 8650C cellular port enabling if equipped.
        2/27/2015 ION 3.0 Build 15058.01 IONSetup v3.0.15058.01.exe   - Added 8650 Cellular network IP setup wizard
        - Additional PQ PM8K template string to PWRMLIST.CFG
        3/13/2015 ION 3.0 Build 15072.02 IONSetup v3.0.15072.02.exe - Bug fix for ION7400 manager info not being read properly and better error handling when creating modules by name.
        - Bug fix for FWN paste issue using non-RMP downloading.
        - Added support for PM556X FTP firmware upgrade
        4/10/2015 ION 3.0 Build 15100.01 IONSetup v3.0.15100.01.exe - Fixed issue with MicroLogic breakers attached via IFM. - Added support for 8650 V420 and new cellular modem option.
        - Added support for IEEE 5-19 template for ION7650 and PM8000 .
        - Expanded Advanced Security updater to support up to 50 users and front panel password.
        - Added iEM2100 Modbus folder to view real-time information. 
        4/17/2015 ION 3.0 Build 15107.01 IONSetup v3.0.15107.01.exe - Bug fixes for circuit breaker/IO reports for IFM connected breakers
        - PowerLogic Save Template function not working properly after introducing Save Options root folder
        - CM2xxx waveform setup crashing
        - Additional work done on supporting upgrades for PowerLogic Modbus upgrading
         
        4/24/2015 ION 3.0 Build 15114.03 IONSetup v3.0.15114.03.exe - Bug fixes for device cloning using drag & drop, not listing Circuit Breaker status for only IFE on a site
        - Added missing EM3555 files from new installer
        - Progress added for PowerLogic FWB upgrade process
         
        4/27/2015 ION 3.0 Build 1517702 IONSetup v3.0.15117.02.exe   - Added System Communication Test option. 
        5/1/2015 ION 3.0 Build 15121.02 IONSetup v3.0.15121.02.exe - Fixed issues with EM6400NG setup options and semaphore issues. 
        - Bug fix for not listing all MicroLogic breakers for system status display. 
        - Changed Circuit Breaker Status to a System only option.
        - Added System Builder prompt for Device Tester users
        5/20/2015 ION 3.0 Build 15140.02 IONSetup v3.0.15140.02.exe - Added missing PM2XXX and EM6400NG setup files to installer
        - Fixed issue with ION7400 Data Recorder view missing headings
        - Added missing PM8000 IEEE 5-19 template folder to installer
        - Fixed Global System Communication test crashing issue
        - Added Calibration Wizard support for ION7550/7650/8800
        - Standardized Advanced ION Security password programming and validation
        - Added new firmware build number for firmware upgrade validation check
        - Added check to prevent constant serial port initialization for USB issues 
        5/29/2015 ION 3.0 Build 15149.01 IONSetup v3.0.15149.01.exe - Fixed issue with EM6400NG/PM2000 Setup options, IFE/TCP detection
        - Fixed serial port issues introduced in recent builds
        - Incorrect interpretation of regional settings when period is grouping digit symbol.
        - Fixed issue with meter comparison report and TOU setup register
        - Added ION7400 additional comm settings via assistant
        - US Template/Options integration into main installation.
        - Standardization of Advanced security password entry/programming.
        6/2/2015 ION 3.0 Build 15153.01 IONSetup v3.0.15153.01.exe - Fixed communication issues due to changes for USB port detection  
        6/17/2015 ION 3.0 Build 15168.01 IONSetup v3.0.15168.01.exe - Bug fix for serial port issues - Changes to display editor for new ION7400.
        - Changes to EM6400NG/PM2xxx setup files to match present firmware changes. 
        6/26/2015 ION 3.0 Build 15177.01 IONSetup v3.0.15177.01.exe - Fixes issue with detecting breakers equipped with IFM Comm modules. - Added preliminary new Enercept support files and device detection.
        - Added configurable energy pulsing for ION7550/ION7650 via Setup Assistant.
        - Updated Display Setup Assistant wizard to support new ION7400.
        7/10/2015 ION 3.0 Build 15191.01 IONSetup v3.0.15191.01.exe - Fixed LED Pulsing Setup for EM6400NG/PM2xxx. - Added support for 12/18 CT versions of BCPM.
        - Preliminary auto ION device detection for device testing.
        - Standardization for Advanced Security Logon/Passwords.
        - Added configurable input for 7650/PM8K Energy Pulsing output
        7/24/2015 ION 3.0 Build 15205.01 IONSetup v3.0.15205.01.exe - Fixed issues with auto ION device insertion for PM8K, serial port reporting unavailable when editing, reporting issues during USB upgrades, DGD uploading using 8650 V420, IEEE 5-19 bug fix, Detection of old IFE f/w. - Added device notes which show via tooltips, configurable D4 energy pulsing output for ION7550/ION7650 latest framework.
        8/14/2015 ION 3.0 Build 15226.01 IONSetup v3.0.15226.01.exe - Fixed issue with missing TRV-identified ML breakers. - Added preliminary new PDM-based Modbus Slave setup wizard.
        - Added support for Access 9410. 
        8/21/2015 ION 3.0 Build 15233.01 IONSetup v3.0.15233.01.exe - Bug fixes for ACCESS 9410 firmware upgrade, PM8000/ION7400 Setup Assistant Display Editor, 4720 ACM crashing on certain Min/Max viewers, using different regional settings different than North American standard.  - Added ION7400 LED Pulsing options to Setup Assistant.
        - New Modbus Slave wizard support new PDM equipped devices.
        - Preliminary support for new iEM34xx/35xx devices.
        8/28/2015 ION 3.0 Build 15240.01 IONSetup v3.0.15240.01.exe - Bug fixes for Siemens 9410 template paste, DGD Log extraction issue for PM8K platform, ION7400 Display editor. - Added support for ECC Web Enable/Disable.
        9/25/2015 ION 3.0 Build 15268.01 IONSetup v3.0.15268.01.exe - Bug fixes for alarm label issue set to long with CM3/CM4/PM8, Calibration wizard not being allowed properly, Security wizard not handling old SCF files for new V420 firmware for ION8650, PM8K Meter configuration report, waveform viewer not reporting record timestamp properly. - Modified iEM3455/iEM3555 setup options to match firmware.
        - Added new ION8800 comm setup registers to Setup Assistant.
        10/2/2015 ION 3.0 Build 15275.02 IONSetup v3.0.15275.02.exe - Bug fixes for PM2xxx setup configuration to match release firmware, backup of INI and security user files and restoring after installer, PM8K/ION7400 4-30 Harmonic viewer incorrect reference for V1 57th magnitude  
        10/23/2015 ION 3.0 Build 15296.01 IONSetup v3.0.15296.01.exe - Bug fixes for PM2xxx alarm setup, US Template Modbus Master setup wizard, ION8650 V420 Comm Access right with old/no SCF loads. - Added Flicker Log views for ION7400.
        11/6/2015 ION 3.0 Build 15310.01 IONSetup v3.0.15310.01.exe - Bug fixes for CM2xxx alarm multiply text, meter config report and scaling. - Additional changes for PM2xxx setup to align with released firmware.
        - ION7400 Transformer Loss assistant modified to match template.
        11/27/2015 ION 3.0 Build 15331.01 IONSetup v3.0.15331.01.exe   - Added Meter Setup Configuration reporting for all PM2xxx and PM5xxx models.
        12/4/2015 ION 3.0 Build 15338.01 IONSetup v3.0.15338.01.exe - Bug fixes for device grouping properties, CM2000 Meter configuration reporting.  - Added preliminary support for PM9000 in development, meter config reporting for BCPM, and firmware upgrading of some PowerLogic power meters using new FWB files.
        1/8/2016 ION 3.0 Build 16008.01 IONSetup v3.0.16008.01.exe - Bug fixes for global IPv6 addresses, PM2xxx voltage mode setting, CM4 PQ Summary, 8650 Phasor display for Delta mode, added IEEE 5-19 support for US templates.   
        1/29/2016 ION 3.0 Build 16029.01 IONSetup v3.0.16029.01.exe   - Added US Template Display Editor, increased total supported sites, bug fix for ITC-based device calibration, delta mode phasor viewer, CM4 Alarm programming with increased # of alarms.
        2/4/2016 ION 3.0 Build 16035.01 IONSetup v3.0.16035.01.exe - Bug fixes for Delta Vector phasor viewer, CM4 additional PQ alarm parameters added to register map.  
        2/26/2016 ION 3.0 Build 16057.01 IONSetup v3.0.16057.01.exe - Bugfixes for Unicode time formats, max module waveform viewing, PM2/PM5 alarm indexing issue, Global Comm Testing printouts, phasor viewing of Modbus based devices. - Added PM650 data log view, removal of PM620 data log setup.
        3/11/2016 ION 3.0 Build 16071.01 IONSetup v3.0.16071.01.exe - Bug fixes for 3300/4300 ACM setup crash, resetting labels for FWNs without custom labels, missing network info on meter config report, relative setpt programming via wizard. - Digitally signing of installer and Comm Test reporting improvements.
        3/18/2016 ION 3.0 Build 16078.01 IONSetup v3.0.16078.01.exe  - Bug fixes for ION7700 upgrades, ION input selection not listing registers, removal of displays for US Display editor, programming of labels reset back to default using new DCFs. - Automatic closing of assistant when downloading new templates.
        3/31/2016 ION 3.0 Build 16091.01 IONSetup v3.0.16091.01.exe - Bug fixes for password entries restricted to fewer characters due to font sizing, digital output association not working properly for PM8/CM3/CM4 - Improved template matching to support alternate CFG files.
        4/22/2016 ION 3.0 Build 16113.01 IONSetup v3.0.16113.01.exe  - Bug fixes for WFR uploads with no modules, improper alarm associations, framework pasting issue with Event register, CM2 delta phasor. - Added I/O alarm for PM/CM, new ION exception popup, THD Current G to register map, iEM2xxx SN# firmware.
        4/29/2016 ION 3.0 Build 16120.01 IONSetup v3.0.16120.01.exe  - Bug fixes for PM2x25 missing Digital I/O Setup entries, ION8800B setup assistant missing setup assistant entries, CM2xxx comm setup requiring soft reset. -  Added new HEP comm protocols to setup assistant.
        5/19/2016 ION 3.0 Build 16140.01 IONSetup v3.0.16140.01.exe  - Bug fixes for adding PM9000, swapping of waveform start/trigger time, PF/Freq assigned to Analog Output on CM/PM setup, Circuit Breaker status reporting of Not Found, ICMP usage for TCP connections.  
        5/27/2016 ION 3.0 Build 16148.02 IONSetup v3.0.16148.02.exe  - Bug fixes for print dialog crashing, multiple gateway scanning issues, user calibration issues, Removal of ICMP feature and replaced with asynchronous TCP connections. - ION8800 IEC61850 firmware support.
        6/30/2016 ION 3.0 Build 16182.01 IONSetup v3.0.16182.01.exe  - Bug fixes for CM3/4 WFC alarm action not properly shown, IPv6 switched to non-blocking sockets, ION8800 new security feature additions, Digital Inputs event logging and label configuration added to HEP assistants.  
        8/5/2016 ION 3.0 Build 16218.01 IONSetup v3.0.16218.01.exe  - Bug fixes for display editor when viewing all ION modules, CM/PM WFC alarm/memor config. Restricted password viewing. - Added new IP Setup Assistant for PM8K, ION7400, SIE9410, PM9K devices with DHCP and duplicate IP detection, new Com4 tab for PM9K.
        9/9/2016 ION 3.0 Build 16253.01 IONSetup v3.0.16253.01.exe  - bug fix for battery level firmware issue
        - bug fixes for IP Setup wizard
        - Added new HEP Log memory assistant, new PM22xx folder with Turkish language selection, PM5350P/EM1350 support
        11/30/2016 ION 3.0 Build 16335.01 IONSetup v3.0.16335.01.exe  - Bug fixes for viewing signed scaled integers via Modbus, changed labeling for PM9000 and energy pulsing on some products. - New support for EM72xx enhancements; IP wizard testing/reconnection, preliminary EM4200/EM4900 support, ION7400 Top LED sourcing.
        12/2/2016 ION 3.0 Build 16337.01 IONSetup v3.0.16337.01.exe  - Bug fixes for missing PM 2 IP sections in Setup Assistant, a few bug fixes for PM5xxx template pasting.  
        2/2/2017 ION 3.0 Build 17033.01 IONSetup v3.0.17033.01.exe - Bug fixes for scripting of Modbus based templates - Added upgrade reminder for new device/firmware, PM850 waveform input selection, RVC changes to ION7650 setup assistant.
        3/10/2017 ION 3.0 Build 17069.01 IONSetup v3.0.17069.01.exe - Fix for charting issues when viewing CM/PM data logs containing more than 24 parameters (restricting to only selecting a max of 24 now).
        - Fix for ION Setup now properly closing down when exiting via Single Device mode.
        - Fix for PM2230 Analog I/O programming to allow FLOAT32 values.
        - Added warning when older DCFs were saved without feature information when downloading to other feature sets.
        - Addition on template load/save functionality for most PowerLogic family of products.
        - Ability to view meter timestamps using non-PC local time (devices can now be set to individual time zones or by sites).
        - Support for new ION7650 PQ firmware and feature set including new IP assistant support.
        - Preliminary support for adding Interval Status information to HHF Export capability.
        - Ability to select all logs in the viewer using + A.
        - Shortcut to force disconnect a direct TCP connection which might be broken.
        3/14/2017 ION 3.0 Build 17073.01 IONSetup v3.0.17073.01.exe - Bug fixes for template pasting issue when storing/restoring settings and charting issues introduced with previous version.  
        3/31/2017 ION 3.0 Build 17090.01 IONSetup v3.0.17090.01.exe -Bug fixes for DM6xxx/EM64xx/Enercept template pasting, waveform charting, HHF interval status and CV issues, PM5350P firmware improvements -Added PM7xx scaling
        5/5/2017 ION 3.0 Build 17125.01 IONSetup v3.0.17125.01.exe - Bug fix for device DST offset display issue, PM12xx/DM62xx setup request for 42 registers, CM4 Freq precision. -A dded new PM8K Sag/Swell Alarm/Logging wizards, DDD setup for CM4 setup, ION8650 Cellular activation.
        5/18/2017 ION 3.0 Build 17138.02 IONSetup v3.0.17138.02.exe -Bug fix for Update checking for new Box html layout.
        - Added bug fix for non-US formatted numbers not showing up properly.
        Changes for ION over Modbus feature and Sag/Swell Wizard.
        6/9/2017 ION 3.0 Build 17160.01 IONSetup v3.0.17160.01.exe - Bug fixes for viewing of data logs 51 thru 64, printing of ION8650 modules, new HEP Modbus Slave enums/breaker status for non-ULP. Changes to support new IoM version, long LogManager operations, SMEC format changes, added PM556x demand parameters. 
        7/7/2017 ION 3.0 Build 17188.01​ IONSetup v3.0.17188.01.exe Fixed issue with Siemens 9340/9360 needing matching folder for model - Added support for new hybrid series meters, multi-mastering support with random ID for IoM.
        7/28/2017 ION 3.0 Build 17209.01​ IONSetup v3.0.17209.01.exe Bug fixes for device timezone display selection, zero fill enable restriction, splitting of hybrid devices into each device type, improper min/max log display.  
        8/31/2017 ION 3.0 Build 17243.01​ IONSetup v3.0.17243.01.exe EM4900 setup fixes, various IPv6 fixes, EM4200 improvements - Support for new PM Hybrid devices
        10/5/2017 ION 3.0 Build
        17278.02
        IONSetup v3.0.17278.02.exe - fixes for 8650 DRE Zero FIll and Cellular setup assistant issues plus HEP setup assistant for Localization settings. -Added EM42xx/PM2220R setup files
        11/3/2017 ION 3.0 Build 17307.01 IONSetup v3.0.17307.01.exe - bug fix for ION/Modbus, IP Setup wizard, DRE Zero Fill fix moved to template functionality. - Added software update dialog indicating progress, firmware upgrade improvements and fixes
        01/19/2018 ION 3.0 Build 18019.01 IONSetup v3.0.18019.01.exe   - Added detection for Model 98A digital temperature controller, CM2xxx data log viewing tables, added more commands to TCP operation mode.
        03/02/2018 ION 3.0 Build 18061.01 IONSetup v3.0.18061.01.exe - Bug fixes for device scanning, Model 98A device detection, multi-line setup registers with double quotes and CRLF - Added serial hardware selection for timing profiles (optical probes), 4G cell modem setup assistant support
        03/09/2018 ION 3.0 Build 18068.01 IONSetup v3.0.18068.01.exe - Bug fix for improper waveform indexing, energy registers not restoring, allow device name modification during device scan, reset meter event log after template paste.  
        03/16/2018 ION 3.0 Build 18075.02 IONSetup v3.0.18075.02.exe - Bug fixes for IONTKN.DLL time stamp issue, older ION device scan not detected properly, HEP 4-30 table file fixed, FWN template pasting. - Added improved input linking and advanced ION module viewing capabilities.
        05/04/2018 ION 3.0 Build 18124.01 IONSetup v3.0.18124.01.exe - Bug fix for PowerLogic reconnect crashing. - Added new PM1000H models, option to save HHF files using PC Localtime instead of UTC, ION9000 feature enhancements.
        05/30/2018 ION 3.0 Build 18150.01 IONSetup v3.0.18150.01.exe - Bug fixes for Modbus Slave assistant/BCPM detection. - Changes to address IONTKN.DLL reporting too many decimal places, CM4000T warnings added when modifying Transient alarm/EN50160 enabled. Support for EM42xx devices finialized, I/O Port warning text added.
        05/31/2018 ION 3.0 Build 18151.01 IONSetup v3.0.18151.01.exe - Bug fixes for Modbus Slave assistant/BCPM detection. - Changes to address IONTKN.DLL reporting too many decimal places, CM4000T warnings added when modifying Transient alarm/EN50160 enabled, Support for EM42xx devices finalized, I/O Port warning text added.
        06/08/2018 ION 3.0 Build 18159.03 IONSetup v3.0.18159.03.exe - Fixed bug with DNP setups crashing via assistant. - Modified PM8K/ION7400/ION9K Setup Assistants to align with new V2.0 templates and firmware. Added new ION8650 US setup assistants, scan/comm support for new MTZ breakers.
        06/19/2018 ION 3.0 Build 18170.01 IONSetup v3.0.18170.01.exe - Fixed hanging issue when no network files present introduced with previous release. Bug fix for template paste with restoring blank namespace settings. - Changed shown time since last time sync to non-second format.
        06/22/2018 ION 3.0 Build 18173.01 IONSetup v3.018173.01.exe - Bug fixes for improperly using transferred network files, setup assistant crash when programming enumerated register using new string length. - Added ability to move to input linked ION modules in Advanced ION module setup.
        07/13/2018 ION 3.0 Build 18194.01 IONSetup v3.0.18194.01.exe - Bug fixes for commas shown instead of decimal point in Assistant, DGD access code no accepting leadings zeros, E5600 upgrade not properly performing ESC characters. - Added new TOU holiday entry for Honduras, multi-module tiling/module creates during Edit.
        07/20/2018 ION 3.0 Build 18201.01 IONSetup v3.0.18201.01.exe - Bug fixes for editing of string register via assistant, Sag/Swell wizard not properly programming waveform/comtrade, crashing on Schneider module. - Added Transient Alarm/Logging for ION9K/9810, Master reset checking event log.
        08/02/2018 ION 3.0 Build 18214.01 IONSetup v3.0.18214.01.exe - Bug fixes for not reading network information when starting in Single Device mode, ION over Modbus incorrect CRC checking, incorrect DI1 setup references, E5600 upgrade issues. - Added Transient wizard/alarming for ION9K/9810, memory references for HEP.
        08/02/2018 ION 3.0 Build 18214.02 IONSetup v3.0.18214.02.exe - Bug fixes for HEP display editor issues, loading of large network files from other PCs and saving it after prompted, fix for Master Reset not properly showing completion if successful.  
        08/02/2018 ION 3.0 Build 18214.03 IONSetup v3.0.18214.03.exe - Bug fixes for not reading network information when starting in Single Device mode, ION over Modbus incorrect CRC checking, incorrect DI1 setup references, E5600 upgrade issues. - Added Transient wizard/alarming for ION9K/9810, memory references for HEP.
        08/24/2018 ION 3.0 Build 18236.01 IONSetup v3.0.18236.01.exe - Display wizard bug fix for ION7400/ION9K. - Updates to all HEP PQ wizards, activated meter checklist functionality by default. Display tooltip indicating register bounds. Enhanced phasor viewer to include polarity setup access.
        08/24/2018 ION 3.0 Build 18236.02 IONSetup v3.0.18236.02.exe - Display wizard bug fix for ION7400/ION9K. - Updates to all HEP PQ wizards, activated meter checklist functionality by default. Display tooltip indicating register bounds. Enhanced phasor viewer to include polarity setup access.
        08/27/2018 ION 3.0 Build 18239.02 IONSetup v3.0.18239.02.exe. - Bug fixes for ION Setup crash when accessing any dialog with an available tooltip and reporting of build file version of DCF templates. - Allow user access to disabling Meter Checklist option.
        08/31/2018 ION 3.0 Build 18243.01 IONSetup v3.0.18243.01.exe - Fixed issues with Large/Small RMD upgrades, setpoint learning not updating correctly, 73xx firmware upgrade issue, editing of string registers via assistant.  
        09/07/2018 ION 3.0 Build 18250.01 IONSetup v3.0.18250.01.exe - Fixed issue with 61850 GGIO source label differences between PowerPC/HEP devices, missing 5-19 reference for ION7400, proper tagged build referencing, increased elapsed timeout for old RMD upgrading.  
        09/21/2018 ION 3.0 Build 18264.01 IONSetup v3.0.18264.01.exe - Bug fixes for HHF file generation, back up of network files, upgrade option via device properties, zero length Modbus Ident responses, incorrect waveform point access during charting. - Added TLS certificate upload to 8650 assistant, IMD/IFL models.
        10/12/2018 ION 3.0 Build 18285.01 IONSetup v3.0.18285.01.exe - Fixed program crash when starting up in Metershop mode. Removed menu options from Siemens version.  
        11/02/2018 ION 3.0 Build 18306.01 IONSetup v3.0.18306.01.exe - Fixed issues with EM4900 incorrect folder names, additional setup options added, incorrect HEP energy pulsing assistant references, added semi-colon option for CSV files.  

        Where can I get support for APC and MGE Products?

        For support on APC and MGE products please visit:  https://www.apc.com/support/

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        MGE Service Bypass
        MGE Sinewave
        MGE Static Transfer Switches
        MGE UPS 4000
        Microsol Estabilizadores
        Microsol Modules Isoladores
        Mobile Notebook Stands
        Modular Components
        Modular Power Accessories
        Modular Power Distribution
        Monitor
        Mounting Hardware
        Mouse
        MRC1800
        MRE2400
        Multimedia
        MWF1700
        NetBotz 200
        NetBotz 300
        NetBotz 400
        NetBotz 500
        NetBotz Access Control
        NetBotz Accessories and Cables
        NetBotz Central
        NetBotz Rack Access
        NetBotz Sensors
        NetShelter CX
        NetShelter EP Enclosures
        NetShelter ES Enclosures
        NetShelter Open Frame Rack Accessories
        NetShelter SX
        NetShelter VL
        NetShelter VS Enclosures
        NetShelter VX Enclosures
        Network Integration Services
        Network Patch Cables
        NetworkAIR Accessories
        NetworkAIR AFX
        NetworkAIR CM
        NetworkAIR CW
        NetworkAIR FM
        NetworkAIR IR
        NetworkAIR TC
        Notebook Security
        On Site Service
        Open Frame Racks
        Operations Capacity
        Operations Change
        Operations Energy Cost
        Operations Energy Efficiency
        Operations Insight
        Operations Mobile
        Operations VIZOR
        Outdoor Enclosures
        Panelmount Environmental Monitoring
        Parallel
        Patch Panels
        PC1200
        Planning Tools and Publications
        Portable Cooling
        Power Cords
        Power Distribution Units
        Power Generation Systems
        Power Ready Notebook Cases
        PowerChute Business Edition
        PowerChute Inventory Manager
        PowerChute Network Shutdown
        PowerChute Personal Edition
        PowerChute plus
        PowerManager
        PowerShield
        Preventive Maintenance
        Project Management Services
        ProtectNet
        Rack Air Distribution
        Rack Components
        Rack LCD Consoles
        Rack PDU Accessories
        Rack-mount Transfer Switches
        Refrigerant Distribution
        Remote Monitoring Services
        Replacement Batteries
        Replacement Notebook Batteries
        Residential Hardwire Surge Suppression
        Retail
        Retractable Cables
        Room Air Distribution
        Room Cooling Accessories
        Router Cables
        Row Cooling Accessories
        SCSI
        Security Cameras
        Sensors
        Serial
        Service Bypass Panel
        Service Plans
        Silcon
        Silcon Accessories
        Silcon Battery Systems
        SLM/FLM Series
        SmartSlot Expansion Chassis
        Smart-UPS
        Smart-UPS Accessories
        Smart-UPS Battery Systems
        Smart-UPS DP
        Smart-UPS On-Line
        Smart-UPS RT
        Smart-UPS VT
        Software Configuration
        Software Education
        Software for NetBotz Appliances
        Software Installation
        Software Integration
        Spare Part Kits
        Specialty Enclosures
        Start-Up Service
        Stationary Power Distribution Units
        Step-Down Transformer
        StruxureWare Central
        StruxureWare Operations Suite
        SurgeArrest Essential
        SurgeArrest Home/Office
        SurgeArrest Notebook
        SurgeArrest Performance
        Switch Boxes
        Switched Rack PDU
        Symmetra
        Symmetra Accessories
        Symmetra Battery Systems
        Symmetra MW
        Symmetra MW Accessories
        Symmetra Power Module
        Symmetra PX
        Symmetra PX Accessories
        Sync and Charge Cables
        Thermal Containment
        Thick and Thin Ethernet
        Token Ring
        Toploading Cases
        Traditional Cases
        Training Services
        Transceivers
        Transportation
        Travel Mice
        TSP Accessories
        TSP Battery
        TSP/Generator
        TSP/Total System Power
        Tune-UPS for Symmetra
        Uniflair Chilled Water
        Universal Mobile Device Batteries
        Universal Notebook Batteries
        Universal Notebook Power Adapter
        Universal Power Accessories
        Universal Power Adapters
        UPS Network Hub Card
        UPS Network Management Cards
        USB Adapters & Converters
        USB Cables
        USB Charging Cables
        USB Hubs
        Wall-mount Transfer Switches
        Wheeled Cases
        Wireless
        Wizards and Configurators
        WS200