Inst.trunk 2 c. 185x55 2m PVC Polarwhite

Inst. Trunking, 2-Comp. 185x55 Polar White

Catalogue Number: ISM11500P
Inst.trunk 2 c. 185x55 2m PVC Polarwhite
Colour:
Colour: Per UOM Std.
  • 1 M

Specifications

hide show
Range of product
OptiLine 70
Cabling installation system
trunking
Product or component type
installation trunking
Colour tint
polar white (RAL 9003)
Quantity per set
8 m
Trunking material
plastic
Trunking dimension
185 x 55 mm
Compartment partitioning
2 compartments
Fixing mode
by screws
Front opening size
70 mm
Material
PVC (polyvinyl chloride)
Length
2000 mm
Height
185 mm
Width
55 mm
Standards
  • 73/23/EEC
  • 93/68/EEC
  • EN 50085-1:2005
  • EN 50085-2-1:2002
    • Ambient air temperature for operation
      -25-60 °C
      IP degree of protection
      IP40
      IK degree of protection
      IK07
      Sustainable offer status
      Green Premium product
      REACh Regulation
      Free of Substances of Very High Concern above the threshold
      REACh free of SVHC
      Yes
      EU RoHS Directive
      Pro-active compliance (Product out of EU RoHS legal scope)
      Toxic heavy metal free
      Yes
      Mercury free
      Yes
      RoHS exemption information
      Yes
      China RoHS Regulation
       Pro-active China RoHS declaration (out of China RoHS legal scope)
      Environmental Disclosure
      ENVPEP060310EN
      Circularity Profile
      N/A

      Documents & downloads

      hide show
      Filter items
      • All

      • Product Environmental

      • Certificates (MSDS)

      Frequently Asked Questions

      hide show

      What is the part code for the Joint cover kit for ISM11500

       The part code is ISM11506

      What is the part number for the END stop for the ISM11400P ducting?

      The part number for the END stop for the ISM11400P ducting is - ISM11404

      For further information , visit link below:-
      https://www.clipsal.com/Trade/search-results?q=ISM11404
      User-added image

      Need the shelf to separate power and low voltage in ISM111000 actassi trunking

      Use a ISM10902 shelf 

      Is the ISM14500 available to purchase?

      No, the Actassi 70 Trunking range is completely discontinued. This covers all "ISM" prefixed items EXCEPT the ISM15150 - which is an adapter clip, also used elsewhere for fixing standard plates.

      What is the part number for a power/data shroud to suit ISM11550, Optiline 70 two compartment duct?

      MDEOLSPTD is the power/data shroud to suit ISM11550, Optiline 70 two compartment duct.
      For further information, please visit: https://www.clipsal.com/Trade/Products/ProductDetail?catno=MDEOLSPTD

       

      What is the code for the dividers to suit the ISM11100

      The part code is ISM10902

      What is the fill volume of the ISM11100 with data cable

      The fill volume is 27 cables

      Is the ISM11100 trunking made from PVC?

      Yes, the ISM11100 trunking is made from PVC.

      Some of the key features are:
      • Easy installation – symmetrical design and click-in mounted accessories
      • Pre-punched slots in the partition walls of the PVC trunking – easy to make holes to feed cables between the compartments
      • Adaptors and boxes with several unique installation benefits
      • 55 mm deep – high capacity and safe wire connections
      For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=ISM11100P

      Why can't I order the ISM15015 and ISM15150 for Optiline 70 floor boxes?

      The  ISM15015 and ISM15150 for Optiline 70 floor boxes are not offered for sale in Australia. The part offered here is the MDEOLSPTD.

      For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=MDEOLSPTD
       

      What is the part number for the T-Piece for the Actassi trunking?

      T-Piece - ISM11107

      What is the code for the T Piece for the mini trunking 25 x 60mm ISM14600

      Part number is ISM14606 But this is no longer commercialized for sale in New Zealand.

      What is the code for the adaptor for sockets to mount in actassi trunking

      Code = ISM15150

      What part can be used to mount switch plates and sockets onto Trunking?

      The ISM15150 is the mounting clip to mount standard switch plates and sockets onto trunking.

      What is the code for the Actassi trunking shelf?

      The code for the trunking shelf is ISM10902.

      What is the part numbers for the Optiline 70 dual ducting and accessaries?

      What is the largest trunking we do in NZ

       The larges is Actassi 155 x 55 part code ISM11400


      What is the Adaptor for mounting plates into actassi trunking ?

      ISM15150
      Adaptor 4x2" for Latam WD

      What are the basic troubleshooting steps for the Smart-UPS SMC1000 / SMC1500 ?


      Issue:

      What are the basic troubleshooting steps for the Smart-UPS SMC1000 / SMC1500 ?

      Product Line:

      Smart-UPS

      Environment:

      SMC1000 / SMC1500 - All Serial Numbers

      Cause:

      During normal operation, you may find your UPS not functioning as expected. This may be due to a malfunction, configuration issue, or the install environment.
      This document will assist you with basic troubleshooting steps.

      Resolution:

       
      Problem Possible Cause Solution
           
      The UPS will not turn on or there is no output The unit has not been turned on. Press the ON button once to turn on the UPS. Please note that the LCD screen may be lit even though the UPS is OFF.
        The UPS is not connected to utility power. Be sure that the power cable is securely connected to the unit and to the utility power supply.
        The input circuit breaker has tripped. Reduce the load to the UPS, disconnect nonessential equipment and reset the circuit breaker. 
        The unit shows very low or no input utility voltage Check the utility power supply to the UPS by plugging in a table lamp. If the light is very dim, check the utility voltage.
        The battery connector plug is not securely connected. Be sure that all battery connections are secure.
        There is an internal UPS fault. Do not attempt to use the UPS. Unplug the UPS and have it serviced immediately
           
      The UPS is operating on battery, while connected to utility power The input circuit breaker has tripped. Reduce the load to the UPS, disconnect nonessential equipment and reset the circuit breaker.
        There is very high, very low, or distorted input line voltage. Move the UPS to a different outlet on a different circuit. Test the input voltage with the utility voltage display. If acceptable to the connected equipment, reduce the UPS sensitivity.
           
      UPS is beeping The UPS is in normal operation. None. The UPS is protecting the connected equipment.
           
      UPS does not provide expected backup time The UPS battery is weak due to a recent outage or is near the end of its service life. Charge the battery. Batteries require recharging after extended outages and wear out faster when put into service often or when operated at elevated temperatures. If the battery is near the end of its service life, consider replacing the battery even if the replace battery indicator is not yet illuminated.
        The UPS is overloaded.  Check the UPS load display. Unplug unnecessary equipment, such as printers
           
      Display interface LEDs flash sequentially The UPS has been shut down remotely through software or an optional accessory card. None. The UPS will restart automatically when utility power is restored.
           
      Fault LED illuminates Possible Internal Fault Contact APC Support for further assistance. Take care to note the exact fault message on the LCD Display
           
      All LEDs are illuminated and the UPS is plugged into a wall outlet The UPS has shut down and the battery has discharged from an extended outage. None. The UPS will return to normal operation when the power is restored and the battery has a sufficient charge.
           
      The Replace Battery LED is illuminated The battery has a weak charge Allow the battery to recharge for at least four hours. Then, perform a self-test. If the problem persists after recharging, replace the battery
        The replacement battery is not properly connected. Be sure that the battery connector is securely connected.
           
      The UPS displays a site wiring fault message Wiring faults detected include missing ground, hot-neutral, polarity reversal, and overloaded neutral circuit. If the UPS indicates a site wiring fault, have a qualified electrician inspect the building wiring. (Applicable for 120 V units only.)

      Why does my SMC Series Smart-UPS switch to battery when it encounters high voltage?

      Issue: 
      "SMC" series Smart-UPS switches to battery when it encounters high input voltage.
       
      Product line:
      Smart-UPS SMC
       
      Environment:
      SMC1000, SMC1500, SMC1000-2u, SMC1500-2u 
       
      Cause:
      The SMC series of Smart-UPS feature boost-only voltage regulation. If input voltage rises above your high voltage transfer point, the UPS will switch to on-battery operation. This is normal.
       
      Resolution:
      If you find your unit repeatedly switching to on-battery operation due to high input voltage, you can adjust the high voltage transfer point via Powerchute Business Edition. This gives you a wider range of acceptable input voltages and will allow your UPS to stay on-line in a wider variety of situations. Please note that this will also potentially expose your attached load to higher voltages, however it will never expose your load to anything outside of CBEMA standards for acceptable input voltage. If your application requires both boost and trim voltage regulation, we would suggest upgrading to an SMT or SMX series Smart-UPS.












       

      Smart-UPS C Series FAQ


      Issue:

      Smart-UPS C Series FAQ


      Product Line:

      Smart-UPS

      Environment:

      All SMC models, All Serial Numbers

      Cause:

      Product Information

      Resolution:

      What is the new Smart-UPS C series?


      The Smart-UPS  C series is our new entry level Smart-UPS product designed for Entry-level Servers and Small Office / Home Office applications. They output a pure sinewave, are fully compatible with PFC power supplies, and feature a new LCD Interface. Identifiable by the prefix ""SMC"" in the part number, they are available as dedicated Tower or Rack-Mount models in 1000 VA and 1500 VA capacities.

       


      What are the new SMC model numbers?


      SMC1000, SMC1500, SMC1000-2U, SMC1500-2U

       


      What software is compatible with the SMC Smart-UPS?


      The SMC Smart-UPS only supports Powerchute Business Edition. SMC products do not have a Smart-Slot and cannot support a Network Management Card or Powerchute Network Shutdown.

       


      What communications ports are available?


      SMC units have both a USB port and a RJ-45 style Serial port, only a USB cable is included with the product.  A serial cable is an option that can be purchased separately, AP940-0625a

       

      Is the LCD display the same as I have seen on SMT and SMX Smart-UPS products?

      No, the SMC LCD display is a simplified interface that offers graphic and LED statuses, with a display button that provides detail ratings on the power and load attached to the UPS.  

       

      Do the SMC units have switchable outlet groups?


      No they do not.

      What mounting hardware do the rackmount versions ship with?


      SMC rack mount units ship with a rack mount brackets that are compatible with both 2 and 4 post racks.  It can be used with either square hole or threaded hole racks without modification. Users that desire more stability with a 4 post rack can purchase a 4 post rack mount rail kit,  part number SU032A separately. 

       

      How efficient are the new SMC models?


      SMC models feature a high efficiency ""green"" mode  that achieves efficiencies of up to 98%.

      What replacement battery cartridges do the SMC units use?


      SMC1000: APCRBC142
      SMC1500: RBC6
      SMC1000-2U: APCRBC124
      SMC1500-2U: APCRBC132

       


      What is the Warranty for ""C"" Sseries Smart-UPS?


      2 years from date of purchase for both the UPS and the Battery

       


      How do I change the sensitivity setting from the LCD interface?


      - Turn UPS off
      - Press and hold the Power Button for 6 seconds
      - Sensitivity setting will display (Default setting is high)
      - Press the menu button to toggle through settings
      - After 4 seconds of no activity the unit will exit this mode and setting will take effect
        (Note: You do not need to turn output power off if adjusting sensitivity via software)

       


      How do I turn off the LCD display?


      To activate LCD Power Saving Mode:
      - Press and hold Display button for 2  seconds
      - UPS will Beep to confirm Power Saving Mode is active
      - LCD will now go dark after 60 seconds of no activity
      - LCD will light when an event occurs or a button is pressed
      - Repeat to deactivate

       


      How do I initiate a Self-Test?


      - Press and hold the MUTE button, then press the DISPLAY button for 2 seconds
      - Unit will emit a short beep and Self-Test will start
      - When the Self-Test completes the UPS will return to on-line operation
      The self-test can also be initiated via the software.

      "

      What are the basic troubleshooting steps for the Smart-UPS SMT750 / SMT1000 / SMT1500 ?


      Issue:

      What are the basic troubleshooting steps for the Smart-UPS SMT750 / SMT1000 / SMT1500 ?

      Product Line:

      Smart-UPS

      Environment:

      Smart-UPS SMT750, SMT1000, SMT1500 - All Serial Numbers

      Cause:

      During normal operation, you may find your UPS not functioning as expected. This may be due to a malfunction, configuration issue, or the install environment.
      This document will assist you with basic troubleshooting steps.

      Resolution:

       
       
      Problem Possible Cause Solution
           
      The UPS will not turn on or there is no output The unit has not been turned on. Press the ON button once to turn on the UPS. Please note that the LCD screen may be lit even though the UPS is OFF.
        The UPS is not connected to utility power. Be sure that the power cable is securely connected to the unit and to the utility power supply.
        The input circuit breaker has tripped. Reduce the load to the UPS, disconnect nonessential equipment and reset the circuit breaker. 
        The unit shows very low or no input utility voltage Check the utility power supply to the UPS by plugging in a table lamp. If the light is very dim, check the utility voltage.
        The battery connector plug is not securely connected. Be sure that all battery connections are secure.
        There is an internal UPS fault. Do not attempt to use the UPS. Unplug the UPS and have it serviced immediately
           
      The UPS is operating on battery, while connected to utility power The input circuit breaker has tripped. Reduce the load to the UPS, disconnect nonessential equipment and reset the circuit breaker.
        There is very high, very low, or distorted input line voltage. Move the UPS to a different outlet on a different circuit. Test the input voltage with the utility voltage display. If acceptable to the connected equipment, reduce the UPS sensitivity.
           
      UPS is beeping The UPS is in normal operation. None. The UPS is protecting the connected equipment.
           
      UPS does not provide expected backup time The UPS battery is weak due to a recent outage or is near the end of its service life. Charge the battery. Batteries require recharging after extended outages and wear out faster when put into service often or when operated at elevated temperatures. If the battery is near the end of its service life, consider replacing the battery even if the replace battery indicator is not yet illuminated.
        The UPS is overloaded.  Check the UPS load display. Unplug unnecessary equipment, such as printers
           
      Display interface LEDs flash sequentially The UPS has been shut down remotely through software or an optional accessory card. None. The UPS will restart automatically when utility power is restored.
           
      Fault LED illuminates Possible Internal Fault Contact APC Support for further assistance. Take care to note the exact fault message on the LCD Display
           
      All LEDs are illuminated and the UPS is plugged into a wall outlet The UPS has shut down and the battery has discharged from an extended outage. None. The UPS will return to normal operation when the power is restored and the battery has a sufficient charge.
           
      The Replace Battery LED is illuminated The battery has a weak charge Allow the battery to recharge for at least four hours. Then, perform a self-test. If the problem persists after recharging, replace the battery
        The replacement battery is not properly connected. Be sure that the battery connector is securely connected.
           
      The UPS displays a site wiring fault message Wiring faults detected include missing ground, hot-neutral, polarity reversal, and overloaded neutral circuit. If the UPS indicates a site wiring fault, have a qualified electrician inspect the building wiring. (Applicable for 120 V units only.)

      What are the basic troubleshooting steps for the Smart-UPS SMX750 / SMX1000 / SMX1500 ?


      Issue:

      What are the basic troubleshooting steps for the Smart-UPS SMX750 / SMX1000 / SMX1500 ?

      Product Line:

      Smart-UPS

      Environment:

      SMX750, SMX1000, SMX1500 - All Serial Numbers

      Cause:

      During normal operation, you may find your UPS not functioning as expected. This may be due to a malfunction, configuration issue, or the install environment.
      This document will assist you with basic troubleshooting steps.

      Resolution:

       
       
      Problem Possible Cause Solution
           
      The UPS will not turn on or there is no output The unit has not been turned on. Press the ON button once to turn on the UPS. Please note that the LCD screen may be lit even though the UPS is OFF.
        The UPS is not connected to utility power. Be sure that the power cable is securely connected to the unit and to the utility power supply.
        The input circuit breaker has tripped. Reduce the load to the UPS, disconnect nonessential equipment and reset the circuit breaker. 
        The unit shows very low or no input utility voltage Check the utility power supply to the UPS by plugging in a table lamp. If the light is very dim, check the utility voltage.
        The battery connector plug is not securely connected. Be sure that all battery connections are secure.
        There is an internal UPS fault. Do not attempt to use the UPS. Unplug the UPS and have it serviced immediately
           
      The UPS is operating on battery, while connected to utility power The input circuit breaker has tripped. Reduce the load to the UPS, disconnect nonessential equipment and reset the circuit breaker.
        There is very high, very low, or distorted input line voltage. Move the UPS to a different outlet on a different circuit. Test the input voltage with the utility voltage display. If acceptable to the connected equipment, reduce the UPS sensitivity.
           
      UPS is beeping The UPS is in normal operation. None. The UPS is protecting the connected equipment.
           
      UPS does not provide expected backup time The UPS battery is weak due to a recent outage or is near the end of its service life. Charge the battery. Batteries require recharging after extended outages and wear out faster when put into service often or when operated at elevated temperatures. If the battery is near the end of its service life, consider replacing the battery even if the replace battery indicator is not yet illuminated.
        The UPS is overloaded.  Check the UPS load display. Unplug unnecessary equipment, such as printers
           
      Display interface LEDs flash sequentially The UPS has been shut down remotely through software or an optional accessory card. None. The UPS will restart automatically when utility power is restored.
           
      Fault LED illuminates Possible Internal Fault Contact APC Support for further assistance. Take care to note the exact fault message on the LCD Display
           
      All LEDs are illuminated and the UPS is plugged into a wall outlet The UPS has shut down and the battery has discharged from an extended outage. None. The UPS will return to normal operation when the power is restored and the battery has a sufficient charge.
           
      The Replace Battery LED is illuminated The battery has a weak charge Allow the battery to recharge for at least four hours. Then, perform a self-test. If the problem persists after recharging, replace the battery
        The replacement battery is not properly connected. Be sure that the battery connector is securely connected.
           
      The UPS displays a site wiring fault message Wiring faults detected include missing ground, hot-neutral, polarity reversal, and overloaded neutral circuit. If the UPS indicates a site wiring fault, have a qualified electrician inspect the building wiring. (Applicable for 120 V units only.)

      How do you log in as a different user when using SMS-1500, PMX-1500, and SMS-121?

      Issue
      customer need to know how to change user account that is logged into the system

      Product Line
      System Manager Software (SMS-1500, PMX-1500, and SMS-121)

      Environment
      User login to SMS

      Cause
      user interface does not have a sign off selection

      Resolution

      To log in as a different user, you must close the software (since there is no seperation of Server/Client) and log back on as a different user.
      • Original article#2326

        Internal PMO/PMC

        All content © 1992-2007 Schneider Electric


      Legacy KB System (APS) Data: RESL186201 V1.0, Originally authored by KBAdPM on 07/04/2007, Last Edited by KBAdPM on 07/04/2007
      Related ranges: System Manager 3.3

      SmartConnect QR Registration Label Missing

      Problem: The label containing the QR code and references required to pair a SmartConnect-enabled UPS to a SmartConnect portal account may appear to be missing.

      Product Line: SmartConnect enabled Smart-UPS:
      SMT750IC, SMT1000IC, SMT1500IC, SMT2200IC, SMT3000IC, SMT1000RMI2UC, SMT1500RMI2UC, SMT2200RMI2UC, SMT3000RMI2UC;
      SMT750C, SMT1000C, SMT1500C, SMT2200C, SMT3000C, SMT1000RM2UC, SMT1500RM2UC, SMT2200RMI2UC, SMT3000RM2UC;
      SMC1000IC, SMC1500IC, SMC1000I-2UC, SMC1500I-2UC;
      SMC1000C, SMC1500C, SMC1000-2UC, SMC1500-2UC;

      Resolution:
      Rack-mount models may have the QR label attached to the front or rear panel of the unit rather than to the top - please inspect the rear and front panels.
      Tower models have the QR label attached to the top of the UPS.

      If the label is not available on the top, front or rear panel of the UPS:

      1. For SMC models, please contact your local APC Tech Support and have the following information ready:
      a) UPS model and serial number
      b) photos showing the top, rear and front panels of the UPS

      2. SMT UPS models can be paired to a SmartConnect portal account without the QR label. In order to identify the Product ID and Product Key references required for pairing:
      a) using the UPS LCD Display, navigate to "About" menu and scroll to the "UPS MAC" and "Product Key" entries
      b) log into your SmartConnect account and choose "ADD DEVICE" then "Product Codes", and input the codes identified on the UPS LCD:












       

      SmartConnect Portal indicates that the firmware is out of date on my SmartConnect enabled UPS. How do I update it?


      Issue:

      SmartConnect Portal indicates that the firmware is out of date on my SmartConnect enabled UPS


      Product Line:

      Smart-UPS

      Environment:

      All SmartConnect enabled models (IE: SMT750C, SMT1000C, SMT1500C, etc)
      All Serial Numbers

      Cause:

      SmartConnect enabled Smart-UPS products are able to download the latest UPS Firmware from the Cloud. You will still need to apply the UPS via the LCD screen on the UPS.

      Resolution:

      Via the "Configuration" menu on the UPS LCD screen you can update the UPS firmware by selecting "​Install FW?"
      Note: This option will only be seen once a Firmware Image has been automatically downloaded by the UPS from the cloud. 

      Once you select "Install FW?" your options are:
      • Next off (Updates the UPS Firmware next time that the UPS is turned off)
      • Now (Updates the UPS firmware immediately without interrupting operations)
      • Don't Install

      The update will take approximately 5 minutes to complete from the time you initiate the update. You may not have battery back up available during some of this time. If you have a high profile application you may want to use "Next Off" so that the UPS updates itself the next time you reboot the unit rather than doing the upgrade live.

      How do I update the firmware of my SMT, SMX, SMC, or SRT series Smart-UPS?

      Issue: 

      Next generation Smart-UPS products feature user upgradeable UPS Firmware.
      This allows for ongoing improvements and feature enhancements of Smart-UPS products after deployment.
       
       

      Product line:

      Smart-UPS SMT, SMX, SMC, and SRT Families, as well as the XP1K9NN42RCC Secure-UPS Power Management Unit

       

      Environment:

      Since we will continually release new products that are supported by the tool, we identify devices that are NOT supported.

      Devices that are *NOT* supported by the Firmware Upgrade Wizard:

      • Legacy Devices:  Models beginning with: SU, SUA, SUM, SURT, SURTD, SURTA, SRC (IE: SUA3000XL, SU2200NET, SURTD3000RMXLT)
      • Next Generation Devices: SMX750, SMX1000, SMX1500 with firmware UPS 02.x or lower.
        • These units are 120 V devices built prior to date code 1037. Date code is the first 4 numbers in your serial number. (IE: Serial Number AS1036123456 Would not be supported.)
       
      The system requirements for the Firmware Upgrade Wizard are as follows:
      Operating systems: Microsoft Windows XP®, Windows Vista® , Windows 7®, Windows 8®, 8.1®, and Windows 10®
       
       

      Resolution:

      There are two methods to update the firmware of the UPS:
      • Locally via a Serial or USB connection using the Firmware Upgrade Wizard application. This is the most reliable method and should be used whenever possible. 
      • Remotely via the Network Management Card

      Both methods require that your turn off the output power of the UPS. 
      If you are updating via the Network Management Card, you must ensure that your network access is not dependent on the UPS for power.



      Smart-UPS models beginning with "SMT", "SMX", or "SMC":
      CLICK HERE to upgrade using a Serial or USB connection and the Firmware Upgrade Wizard. (RECOMMENDED)
      CLICK HERE to upgrade using the Network Management Card

      Smart-UPS and Secure-UPS models  beginning with "SRT" or "XP":
      CLICK HERE to upgrade using a Serial or USB connection and the Firmware Upgrade Wizard. (RECOMMENDED)
      CLICK HERE to upgrade using the Network Management Card

       

      Can I use a 230v Smart-UPS in a 277v environment?

      Issue:

      Use of Smart-UPS products in 277v environments

      Product Line:

      Smart-UPS

      Environment:

      All Line Interactive 230v models, All Serial Numbers

      Cause:

      Product Information

      Resolution:

      Line Interactive Smart-UPS (SU, SUA, SMT, SMX) products with an "I" in the suffix of the part number are designed for a nominal 230v input. (Ex: SMT1500I, SUA3000XLI, etc). Some units can also be configured for optional nominal input voltages of 220v and 240v. Although transfer points can be widened to allow the unit to function online with even higher input voltages, the unit is not designed for this and will ultimately run into issues.

      Problems in this type of configuration include:

      • Short runtime due to repeatedly switching to battery operation
      • Unintentional load drops due to discharged batteries
      • Shortened battery life due to frequent discharges
      • UPS Not turning back on after a power outage due to high input voltage
      • Increased wear and tear on the UPS hardware by continuous mode switching

      Using a 230v "I" unit in a 277v environment is not supported or recommended.

      The web page for each product will list a nominal input voltage, and if any other input voltages are acceptable they will be listed as "Other Input Voltages".  We do not currently offer a Smart-UPS product for use in 277v environments.

      The specification for "Input voltage adjustable range for mains operation" on our product pages is the full range of operation. This includes the use of Boost and Trim with the UPS voltage transfer points configured to their widest setting. This full range may be encountered on occasion during power events and is not meant to indicate normal online operation of the UPS. Smart-UPS products are designed for use in environments supported by their Nominal Input Voltage or any listed "Other Input Voltages" only.

       

      Video: How do I update the firmware of my SMT, SMX, or SMC series Smart-UPS using the Firmware Upgrade Wizard?

      Issue: 

      There are two methods to update the firmware of the UPS:
      • Locally via a Serial or USB connection using the Firmware Upgrade Wizard application
      • Remotely via the Network Management Card (SMT or SMX models)
      • The Firmware Upgrade Wizard is the most reliable and preferred method of upgrading.

      If you have a previous version of the Firmware Upgrade Wizard or Firmware Images, delete the old version and download the latest revision.
      If you need to upgrade an SRT unit, or need to upgrade via the Network Management Card, refer to Kbase #FA164737


      Links to download all necessary files can be found at the end of this document.

      Product line:

      Smart-UPS SMT, SMX, and SMC Families
       

      Environment:

      In general, all Smart-UPS models beginning with "SMT", "SMX", "SMC" are supported via USB or Serial.
      Since we will continually release new products that are supported by the tool, we identify devices that are NOT supported.

      Devices that are *NOT* supported by the Firmware Upgrade Wizard:

      • SMX750, SMX1000, SMX1500 with firmware UPS 02.x or lower. (These units are 120 V devices built prior to date code 1037)

      Devices that are supported via *Serial ONLY*:

      • SMX Units with firmware earlier than UPS 07.2

      • SMT units with firmware earlier than UPS 08.0
        Note: No harm will occur if you attempt to update firmware via USB port on the above units. A warning message will indicate that the unit does not support firmware update via this method, and the Firmware Upgrade Wizard will close. 

      The system requirements for the Firmware Upgrade Wizard are as follows:
      Operating systems: Microsoft Windows XP®, Windows Vista® , Windows 7®, Windows 8®, 8.1®, and Windows 10®
       
      To find your current Firmware level:
      Run the Wizard and it will identify the current firmware version before performing the update.
       
      For all but SMC unit:
      From the main menu of the UPS LCD screen select "About" and scroll down to "UPS Firmware"

      Firmware Revision Matrix
       UPS Model  Firmware after Update
       SMC (ID #1000)  UPS 10.0
       SMC (ID #1005)  UPS 12.0
       SMT Tower ( firmware less  than UPS 08.0 )  UPS 07.1
       SMT Tower ( firmware UPS 08.0 or greater)  UPS 09.4
       SMT 2U Rackmount   UPS 09.4
       SMT 1U Rackmount (Follow "SMX 1500VA or less" firmware)  UPS 10.1
       SMX 1500VA or less (firmware UPS 02.x)  Not Upgradable
       SMX 1500VA or less (firmware greater than UPS 05.0)  UPS 10.1
       SMX 1500VA or less (firmware less than UPS 05.0)  UPS 03.8
       SMX Larger than 1500 VA - (firmware greater than UPS 07.0)  UPS 07.4
       SMX Larger than 1500 VA - (firmware between UPS 05.0 - UPS 07.0)  UPS 06.8
       SMX Larger than 1500 VA - (firmware less than UPS 04.0)  UPS 02.0
       

      Note: You must use the serial cable that is included with your UPS. If upgrading via USB, it is recommended that you use the included USB cable.


       

      Resolution:

      Customers wanting to upgrade their UPS firmware should download  "Firmware Upgrade Wizard v4.1.1" as well as the "Firmware Upgrade Wizard Manual v4.1.1"  files. 
       
      • The "Firmware Upgrade Wizard v4.1.1" file contains the self-extracting executable file, as well as all necessary UPS firmware images.
      • Read the "Firmware Upgrade Wizard Manual v4.1.1" before beginning the process.
      • The users manual provides a complete step by step walk through of the process including all necessary screenshots.
      The complete process will take 5-20 minutes and will require that you power down any load attached to the UPS.
       
      If you run into any issues during the process or have any additional questions, please contact APC Tech Support.


      Links to Downloadable Files:
      Firmware Upgrade Wizard v4.1.1
      Firmware Upgrade Wizard User's Manual v4.1.1
      Firmware Update Images (Includes Release Notes for the specific images)

      (Downloads will open in a new browser window.)
      NOTE: If you have a previous version of the Firmware Upgrade Wizard or Firmware Images, it is advised that you delete the old version and download the latest revision.

      Where can I get support for APC and MGE Products?

      For support on APC and MGE products please visit:  https://www.apc.com/support/

      AC Power
      Additional Management Cards and Options
      Air Cooled Chillers
      Air Distribution Accessories
      Airflow Management
      AIS 3000
      AIS 5000
      AIS Accessories
      AIS Battery Systems
      APC CS
      APC Enterprise Manager
      APC ES
      APC RS
      Application Shutdown Utilities
      Assessment Services
      Auto and Air Inverters
      AV Accessories
      AV Power Conditioners & Battery Backups
      AV Power Filters
      AV Pro Interconnects
      AV Surge Protectors
      Backpacks and Messenger Bags
      Back-UPS
      Back-UPS Accessories
      Back-UPS BI
      Back-UPS CS
      Back-UPS ES
      Back-UPS HI
      Back-UPS HT
      Back-UPS LS
      Back-UPS Office
      Back-UPS Pro
      Back-UPS RS
      Back-UPS XS
      Basic Rack PDU
      Battery Management
      Battery Replacement Services
      Biometric Security
      Bulk Cable
      Cabinet Power Distribution
      Cable Management
      Charge-UPS EX
      Commercial/Industrial Surge Suppression
      Condensers
      Configurable Power Accessories
      Configurable Power Distribution
      Console Port Servers
      CyberFort
      Data Center Facility Cooling - Andover Continuum or TAC Vista
      Data Center Facility Power - PowerLogic ION Enterprise
      Data Center Software Integration Kits
      Data Center University
      Data Distribution Cable
      DC Battery
      DC Components
      DC Distribution Components
      DC600
      Desktop KVM
      Desktop Notebook Stands
      EcoBreeze Air Economizers
      Environmental Management System
      Environmental Monitoring Unit
      Ethernet Switches
      Extended Warranties
      Fiber Optics
      Firmware Upgrades
      FLM Series
      Fluid Coolers
      FRP/Ferroresonant Power Supply
      Game Console Surge Protection
      Gender Changers
      Global Deployment
      Hardwire Surge Suppression Accessories
      High-Density Cooling Enclosures
      IDE Cables
      IEEE1394
      Industrial
      InfraStruxure for Large Data Centers
      InfraStruxure for Medium Data Centers
      InfraStruxure for Server Rooms
      InfraStruxure for Small Data Centers
      InfraStruxure for Wiring Closets
      InfraStruxure Manager
      InfraStruxure Type A
      InRoom Direct Expansion
      InRow Chilled Water
      InRow Direct Expansion
      InRow Pumped Refrigerant
      Installation Services
      Interface Cables
      International Plug Adapters
      Keyboard
      KVM Switches
      Laptop Power Adapters
      Line-R
      Magnum VS
      Magnum XS
      Magnum XS Rectifier
      Maintenance Bypass Panels
      Management Platform Integration
      Matrix Battery Systems
      Matrix-UPS
      Matrix-UPS Accessories
      Metered Rack PDU
      Metered-by-Outlet Rack PDU
      MGE Accessories
      MGE Alpes
      MGE Battery Systems
      MGE Comet
      MGE EPS
      MGE EPS 6000
      MGE EPS 7000
      MGE EPS 8000
      MGE Galaxy
      MGE Galaxy 300
      MGE Galaxy 3000
      MGE Galaxy 3500
      MGE Galaxy 4000
      MGE Galaxy 5000
      MGE Galaxy 5500
      MGE Galaxy 6000
      MGE Galaxy 7000
      MGE Galaxy 9000
      MGE Galaxy PW
      MGE Legacy
      MGE Service Bypass
      MGE Sinewave
      MGE Static Transfer Switches
      MGE UPS 4000
      Microsol Estabilizadores
      Microsol Modules Isoladores
      Mobile Notebook Stands
      Modular Components
      Modular Power Accessories
      Modular Power Distribution
      Monitor
      Mounting Hardware
      Mouse
      MRC1800
      MRE2400
      Multimedia
      MWF1700
      NetBotz 200
      NetBotz 300
      NetBotz 400
      NetBotz 500
      NetBotz Access Control
      NetBotz Accessories and Cables
      NetBotz Central
      NetBotz Rack Access
      NetBotz Sensors
      NetShelter CX
      NetShelter EP Enclosures
      NetShelter ES Enclosures
      NetShelter Open Frame Rack Accessories
      NetShelter SX
      NetShelter VL
      NetShelter VS Enclosures
      NetShelter VX Enclosures
      Network Integration Services
      Network Patch Cables
      NetworkAIR Accessories
      NetworkAIR AFX
      NetworkAIR CM
      NetworkAIR CW
      NetworkAIR FM
      NetworkAIR IR
      NetworkAIR TC
      Notebook Security
      On Site Service
      Open Frame Racks
      Operations Capacity
      Operations Change
      Operations Energy Cost
      Operations Energy Efficiency
      Operations Insight
      Operations Mobile
      Operations VIZOR
      Outdoor Enclosures
      Panelmount Environmental Monitoring
      Parallel
      Patch Panels
      PC1200
      Planning Tools and Publications
      Portable Cooling
      Power Cords
      Power Distribution Units
      Power Generation Systems
      Power Ready Notebook Cases
      PowerChute Business Edition
      PowerChute Inventory Manager
      PowerChute Network Shutdown
      PowerChute Personal Edition
      PowerChute plus
      PowerManager
      PowerShield
      Preventive Maintenance
      Project Management Services
      ProtectNet
      Rack Air Distribution
      Rack Components
      Rack LCD Consoles
      Rack PDU Accessories
      Rack-mount Transfer Switches
      Refrigerant Distribution
      Remote Monitoring Services
      Replacement Batteries
      Replacement Notebook Batteries
      Residential Hardwire Surge Suppression
      Retail
      Retractable Cables
      Room Air Distribution
      Room Cooling Accessories
      Router Cables
      Row Cooling Accessories
      SCSI
      Security Cameras
      Sensors
      Serial
      Service Bypass Panel
      Service Plans
      Silcon
      Silcon Accessories
      Silcon Battery Systems
      SLM/FLM Series
      SmartSlot Expansion Chassis
      Smart-UPS
      Smart-UPS Accessories
      Smart-UPS Battery Systems
      Smart-UPS DP
      Smart-UPS On-Line
      Smart-UPS RT
      Smart-UPS VT
      Software Configuration
      Software Education
      Software for NetBotz Appliances
      Software Installation
      Software Integration
      Spare Part Kits
      Specialty Enclosures
      Start-Up Service
      Stationary Power Distribution Units
      Step-Down Transformer
      StruxureWare Central
      StruxureWare Operations Suite
      SurgeArrest Essential
      SurgeArrest Home/Office
      SurgeArrest Notebook
      SurgeArrest Performance
      Switch Boxes
      Switched Rack PDU
      Symmetra
      Symmetra Accessories
      Symmetra Battery Systems
      Symmetra MW
      Symmetra MW Accessories
      Symmetra Power Module
      Symmetra PX
      Symmetra PX Accessories
      Sync and Charge Cables
      Thermal Containment
      Thick and Thin Ethernet
      Token Ring
      Toploading Cases
      Traditional Cases
      Training Services
      Transceivers
      Transportation
      Travel Mice
      TSP Accessories
      TSP Battery
      TSP/Generator
      TSP/Total System Power
      Tune-UPS for Symmetra
      Uniflair Chilled Water
      Universal Mobile Device Batteries
      Universal Notebook Batteries
      Universal Notebook Power Adapter
      Universal Power Accessories
      Universal Power Adapters
      UPS Network Hub Card
      UPS Network Management Cards
      USB Adapters & Converters
      USB Cables
      USB Charging Cables
      USB Hubs
      Wall-mount Transfer Switches
      Wheeled Cases
      Wireless
      Wizards and Configurators
      WS200

      Are EasyPact CVS circuit breakers for sale in the USA or Canada?

      Product Line:
      EasyPact CVS circuit breakers

      Cause:
      This breaker is popular overseas and there is interest in the US

      Resolution:
      There are no plans for a general release of the EasyPact CVS circuit breaker line in North America.