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Clipsal Wiser Water Leakage Smart Sensor White

Clipsal Wiser Water Leakage Smart Sensor White

Clipsal Wiser Water Leakage Smart Sensor White

Item Number: CLP592011

The Wiser Water Leakage Smart Sensor detects the presence of water and alerts via an alarm and/or notification. When the sensor is connected to the Wiser Hub and detects water on the floor, it sends out a sound alarm and reports the event to the Wiser Hub.

Datasheet

Product Dimensions

Width icon

Width68.68 mm

Height icon

Height70.8 mm

Depth icon

Depth18.96 mm

Wiser Technical Catalogue

Download (PDF 7.4MB)

Specifications

Design

Product brand

Clipsal

Range

Wiser

Product or component type

water leakage sensor

Colour tint

white

Sustainable offer status

Green Premium product

Physical

Range compatibility

Wiser hub

Sensor type

flow sensor

[Ue] rated operational voltage

3 V

Supply

battery: alkaline 2 x 1.5 V / LR03 AAA

Local signalling

1 orange LED blinking , function: battery needs replacing

Communication port protocol

Zigbee at 2.4 GHz conforming to IEEE 802.15.4

Depth

18.96 mm

Height

70.8 mm

Width

68.68 mm

Standards

  • EN 60669-2-5
  • IEC 60669-2-5

Product certifications

  • CE
  • Zigbee 3.0

Ambient air temperature for operation

-10...50 °C

Relative humidity

10...95 %

IP degree of protection

IP44

Environmental characteristic

indoor use

REACh Regulation

Reference contains Substances of Very High Concern above the threshold

EU RoHS Directive

Compliant

Mercury free

Yes

China RoHS Regulation

X

RoHS exemption information

Yes

Environmental Disclosure

ENVPEP1804009EN

Circularity Profile

ENVEOLI1804009EN

Material

Material

thermoplastic

Others

Package 1 Bare Product Quantity

1

Main colour tint

white

Battery life

5 year(s)

Sound signalling

alarm: siren 70 dB

Duty cycle

144/day

Unit Type of Package 1

PCE

Number of Units in Package 1

1

Package 1 Height

7.5 cm

Package 1 Width

5.2 cm

Package 1 Length

7.5 cm

Package 1 Weight

114.0 g

Unit Type of Package 2

S02

Number of Units in Package 2

40

Package 2 Height

15.0 cm

Package 2 Width

30.0 cm

Package 2 Length

40.0 cm

Package 2 Weight

4.875 kg

Unit Type of Package 3

P06

Number of Units in Package 3

640

Package 3 Height

75.0 cm

Package 3 Width

60.0 cm

Package 3 Length

80.0 cm

Package 3 Weight

86.5 kg
Show all specifications

Frequently Asked Questions

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My Wiser battery device is showing the battery is almost flat, but it hasn’t been 5 years?

The battery devices state Up to 5 years and that this may vary based on the default settings, usage, frequency of firmware updates and the environment its placed in. 
For example if the Temperature/Humidity sensor was placed where temperature fluctuation were happening frequently this would increase the number of reports it sends and therefore increase the battery usage when compared to one that is reporting less frequently.    
 

My Wiser battery device is showing the battery is almost flat, can I replace the battery and what do I replace it with?

All battery devices in the Wiser range have pictograms on how to change the battery in the instructions, which are available on the appropriate product page on our website (https://www.clipsal.com/products/wiser-smart-home-solutions). It also states the type of battery used for each unit. 

CLP591011 - Window/Door Sensor - CR2450 x 1
CLP595011 - Motion Sensor - LR03 AAA x 2 
CLP593011 - Temp/Humidity Sensor - CR2450 x 1
CLP592011 - Water Leakage Sensor - LR03 AAA x 2
 

My Wiser switches are not responding to being pressed or control via Wiser by SE, what can I do to troubleshoot the issue?

Begin by taking note of the product/s that are not responding and are they doing anything else different from normal operation? For example, is the backlight flashing in a sequence, does the product respond to three presses and shows the pairing led colouring and what colours are seen. If what is suggested below does not resolve the switches not responding these details can assist the Tech Support team in diagnosing what is occurring.

Once this has been taken note of begin by power cycling your Wiser Hub. This can be done by removing the micro-USB where it connects to the Hub or by turning off the power outlet that supplies power to the Hub. Leave it off for 10 – 15 seconds and then reconnect the Wiser Hub and wait until it completes its reboot procedure at the end of which only 2 LED indicators should be visible on the Wiser Hub. With LEDs at top of Hub - if connected with Ethernet cable (Right and Left Led will turn ON). If connect via WiFi (Middle and Right Led will turn ON)

If this fails to resolve the issue the product failing to respond may need to be power cycled itself. If confidant and able, access the switchboard that has the RCBO’s or Circuit breakers that supply power to the products. Turn the applicable supply off for 10 – 15 seconds and then turn this supply back on.

Note: If uncertain contact your installing electrician for the Wiser system who may advise what is supplying power to the Wiser products. If fuses are installed in your switchboard it is recommended to have your electrician remove the fuse and then re-fit after 10 – 15 seconds. Fuses can be extremely dangerous if not correctly handled by a qualified electrician.

If the switches are still unresponsive contact Tech Support via phone – Australia: 13 73 28 (13 SEAU) New Zealand 0800 652 999, email - techsupport.pz@se.com or via online chat through a link on our support page https://www.clipsal.com/clipsal-support/contact-us or https://www.pdl.co.nz/support
 

Wiser Product Warranty

The Hub, IR converter and all Sensors have a warranty of 12 months.
The 2AX (41E2PBSWM), 10AX (41E10PBSWM), Dimmer (41EPBDWCLM), Micro module dimmer (CLP5010WDZ), Micro module switch (CLP5011WSZ), Micro module blinds (CLP5015WBZ) and the Connected Socket Outlet (3025CSG) all have a 2-year warranty.
This information can be found on the product installation instructions.
 
Wiser Water Leakage Sensor and App

Features

  • Detects the presence of water
  • Triggers an alarm and reports the event to the Wiser Hub
  • With the Wiser by SE app installed users can receive a push notification
  • Sensor has two sensing pads 
  • Operating voltage 3 V DC (battery powered)
  • IP44
Wiser products in kitchen

Range

A Clipsal Wiser Smart Home enables you to personalise your home to fit your needs and manage it with one simple app. It’s a simple solution that can be easily integrated into any home, old or new.

All Wiser Smart Home products are also compatible with most of Clipsal’s existing wiring devices, including the Iconic switch range, making design and function upgrades simple and seamless.

With Google Home or Amazon Echo, you can also control your Clipsal Wiser Smart Home with voice commands.

With a Clipsal Wiser Smart Home, you can take control of your home the way that it suits you.